HP 1496578 OfficeJet Pro 6970 All-in-One Colour Inkjet Multifunction Printer User Guide

hp 1496578 OfficeJet Pro 6970 All-in-One Colour Inkjet Multifunction Printer

Get started

  1. Follow the instructions in the setup flyer to begin setting up the printer.
  2. Visit 123.hp.com/setup to download and start the HP setup software or HP Smart app, and connect the printer to your network.
    Note for Windows® users: You can also use the HP printer software CD. If your printer does not come with a CD, you can order one from www.support.hp.com.
    Note: If you are unable to connect the printer using the HP setup software or app, you can connect the printer manually. On the printer control panel display, on the Finish Setup Online screen, touch More Info, touch Manual Setup, and then follow the onscreen instructions.
  3. Create an account or register your printer.

Set up wireless connection

By following the instructions on the printer control panel and installing the HP printer software or HP Smart app, you should have successfully connected the printer to the wireless network.
For more information, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting).

Solve wireless problems

  • If the blue light on the printer control panel is not lit, wireless might be turned off.
    To turn on wireless, on the printer control panel display, touch or swipe down the tab at the top of a screen to open the Dashboard, touch (Wireless), and then touch (Settings). Touch Wireless Settings, and then touch Wireless to turn it on.
  • If the blue light is blinking, it means the printer is not connected to a network.
    Use the Wireless Setup Wizard available from the printer control panel to connect the printer wirelessly. Touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch (Wireless), touch (Settings). Touch Wireless Settings, touch Wireless Setup Wizard, and then follow the onscreen instructions.

Tip: For more help, visit www.hp.com/go/wifihelp.
Note: If you are using a computer running Windows, you can use the HP Print and Scan Doctor tool for troubleshooting. Download this tool from www.hp.com/go/tools.
Use the printer wirelessly without a router (Wi-Fi Direct)
With Wi-Fi Direct, you can connect your computer or mobile device (such as smartphone or tablet) directly to a printer wirelessly—without connecting to an existing wireless network.
Note: To use Wi-Fi Direct, you might need HP software installed on your computer or mobile device. For more information, visit 123.hp.com/setup.
Tip: To learn about printing with Wi-Fi Direct, visit the Wi-Fi Direct Printing website (www.hp.com/go/wifidirectprinting).
Convert from a USB connection to wireless connection
Learn more: www.hp.com/go/usbtowifi.

Printed in
© Copyright 2021 HP Development Company, L.P.
The information contained herein is subject to change without notice.

Set up fax
You can set up fax using the HP printer software (recommended) or the printer control panel.

  • Windows: Use the Fax Wizard during software installation. To set up after software installation, open the HP printer software (double-click the icon with the printer name on the desktop), go to the Fax tab, and then select Fax Setup Wizard.
  • OS X: After software installation, from the HP Utility, use Basic Fax Settings.
  • Control panel: Touch Fax on the Home screen, and then touch Setup.
    For more information, visit www.hp.com/support/ojp6970.

Learn more
Product support
www.hp.com/support/ojp6970

HP mobile printing
www.hp.com/go/mobileprinting

Help Get additional help and find notices, environmental, and regulatory information (including the European Union Regulatory Notice and compliance statements) in the “Technical Information” section of the User Guide:

www.hp.com/support/ojp6970.

Ink cartridge information Make sure you use the cartridges provided with the printer for setup.
Safety information Use only with the power cord and power adapter (if provided) supplied by HP.
Ink usage www.hp.com/go/inkusage
Regulatory Model Number For regulatory identification purposes, your product is assigned with a Regulatory Model Number. The Regulatory Model Number should not be

confused with the marketing name or product numbers.

Printer registration www.register.hp.com
Declaration of Conformity www.hp.eu/certificates

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Mac and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.

HP printer limited warranty statement

HP Product Limited Warranty Period
Printer 1 year hardware warranty
Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have

been refilled, remanufactured, refurbished, misused, or tampered with.

Printheads (only applies to products with customer replaceable printheads) 1 year
Accessories 1 year unless otherwise stated
A. Extent of limited warranty
  1. This HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors; b) with this HP Limited Warranty.
  2. HP Inc. (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above (the “Limited Warranty Period”), which Limited Warranty Period begins on the date when the HP Hardware Product is first detected during its initial boot, which date is known as the “first start date.” Alternatively, if the HP Hardware Product is not detected at that time, the Limited Warranty Period shall start on the latter of the date of purchase or lease from HP or from the HP or, if applicable, the HP authorized service provider completes the installation.
  3. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error-free.
  4. HP’s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems, including those that arise as a result of:
    a. Improper maintenance or modification;
    b. Software, media, parts, or supplies not provided or supported by HP;
    c. Operation outside the product’s specifications;
    d. Unauthorized modification or misuse.
  5. HP’s limited warranty is void in the event the printer is attached to an aftermarket apparatus or system that modifies the printer’s functionality such as a continuous ink system.
  6. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.
  7. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.
  8. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.
  9. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
  10. Any replacement product may be either new or like-new products of similar functionality as the product being replaced.
  11. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
  12. HP’s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

  1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.
  2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local law

  1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
  2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers, exclusions and limitations of this Warranty Statement may not apply to the customer.

HP Limited Warranty
Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to videos. Support options like chat and forums are also accessible from this website.

The HP limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country is as follows:

U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland

United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from a seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from the delivery of goods for products purchased in Scotland. However, various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website. Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website. Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from the seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.

Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under a two-year legal guarantee.
For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/).