Samsung PM32F-BC FHD Smart Signage User Manual

SAMSUNG PM32F-BC FHD Smart Signage

PM32F-BC FHD Smart Signage

USER MANUAL
PM32F-BCPM43F-BCPM55F-BC
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. Recommended hours of use per day for the PM32F-BC models is less than 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void. This product is a digital touch signage product. Because a touch sensor has been applied, wave patterns (moire phenomenon) may occur depending on the types of content being played. (For example, if dot patterns are on the content being played.)

2
Table of contents

Table of contents

01. Safety

Source selection

ID Settings

Device ID

Safety precautions

5 03. PC software (Multiple Display

Device ID Auto Set

Electricity and safety Installation

5 6

Control)

PC Connection Cable

Video Wall

Operation

Installation/uninstallation

Video Wall

Storage

9 Installation

Network Status

Cleaning

9 Uninstallation

Picture Mode

Precautions when handling the panel

Connection

On/Off Timer

Using the RS232C cable

02. Device setup

Using the ethernet cable

On Timer 39

Off Timer

Installation What’s Included

10 10

04. Home screen

Holiday Management

Ticker

Parts

Player

Reverse side

12 Viewing content

41 05. Menu

Connecting the touch overlay

14 When content is running

Screen adjustment

Anti-theft lock

15 File formats compatible with Player

OnScreen display adjustment

Remote control

Schedule

Sound adjustment

Guided installation

URL Launcher

Broadcasting adjustment

External connection

URL Launcher Setting

Network

Checkpoints

Clone Product

Network Settings (Wired)

Cable Connection

When a duplicate file is not found on the external

Network Setting (Wireless)

Control Codes

23 storage device

WPS(PBC)

PC connection

When a duplicate file is found on the external storage

System

AV connection

35 device

Anynet+ (HDMI-CEC)

LAN connection

3
Table of contents

Support

06. Troubleshooting

Before you contact us

Diagnosis

Screen Resolution

Checkpoints

Frequently asked questions

07. Appendix

Specifications

General

Standard signal mode table

Responsibility for the pay service (Cost to

Customers)

Not a product defect

A product damage caused by customer’s fault

Others

Prevention of afterimage burn-in

What is afterimage burn-in?

Recommended prevention practices

Read before using the Web Browser function

License

4
About this manual

About this manual
Copyright
The contents of this manual are subject to change without notice to improve quality. © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association. Ownership of all other trademarks is attributed to their due owner.

Symbols
WARNING A serious or fatal injury may result if instructions are not followed.
CAUTION Injury or damage to property may result if instructions are not followed.
Note Instructions marked by this symbol must be followed.

5
Chapter 1. Safety

Safety

Safety precautions

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRI SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING
TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

AC voltage: Rated voltage marked with this symbol is AC voltage.

This symbol indicates that this product has included important literature concerning operation and maintenance.

DC voltage: Rated voltage marked with this symbol is DC voltage.

Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).

Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

Electricity and safety
WARNING Do not use a damaged power cord or plug, or a loose power socket. · An electric shock or fire may result.
Do not use multiple products with a single power socket. · Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result. Insert the power plug all the way in so it is not loose. · An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only). · An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object. · Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources. · A fire or electric shock may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth. · A fire may result.
CAUTION Do not disconnect the power cord while the product is being used. · The product may become damaged by an electric shock.
Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

6
Chapter 1. Safety

· A fire or electric shock may result.
Keep the power socket where the power cord is connected unobstructed. · The power cord must be disconnected to cut off power to the product when an issue
occurs. · Note that the product is not completely powered down by using only the power
button on the remote.
Hold the plug when disconnecting the power cord from the power socket. · An electric shock or fire may result.
Installation
WARNING Do not place candles, insect repellants or cigarettes on top of the product. Do not install the product near heat sources. · A fire may result.
Have a technician install the wall-mount hanger. · Installation by an unqualified person can result in an injury. · Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a bookcase or closet. · An increased internal temperature may cause a fire.
Install the product at least 4 inches(10 cm) away from the wall to allow ventilation. · An increased internal temperature may cause a fire.
Keep the plastic packaging out of the reach of children. · Children may suffocate.
Bend and keep part of the outdoor TV antenna cable hanging downwards (the part inside the room) to prevent rainwater from entering the product. · If rainwater enters the product, a fire or electric shock can occur.

When using an outdoor antenna, be sure to install the antenna away from nearby power lines to prevent the antenna from collapsing onto them in strong winds. · A collapsed antenna can cause an electric shock or injury.
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) · The product may fall and become damaged and/or cause an injury. · Using the product in an area with excess vibration may damage the product or cause
a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke. · A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. · The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children. · The product may fall and injure children. · As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.
CAUTION Do not drop the product while moving. · Product failure or personal injury may result.
Do not set down the product on its front. · The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding. · The product may fall and become damaged and/or cause an injury. · Install the product only on cabinets or shelves of the right size.

7
Chapter 1. Safety

Set down the product gently. · Product failure or personal injury may result.
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance. · Be sure to consult Samsung Customer Service Center if you want to install the
product at such a place.
Operation
WARNING There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. · A fire or electric shock may result. · Contact Samsung Customer Service Center for repairs.
Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables. · Damage to the cord may result in a fire or electric shock.
If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center. · An electric shock or fire may result.
Do not let children hang from the product or climb on top of it. · Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the power switch and disconnect the power cord. Then contact Samsung Customer Service Center. · Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

· The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
During a lightning or thunderstorm, power off the product and remove the power cable. · A fire or electric shock may result.
Do not drop objects on the product or apply impact. · A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable. · Product failure, an electric shock or fire may result from a damaged cable.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately. · Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable. · Product failure, an electric shock or fire may result from a damaged cable.
Do not use or keep combustible spray or an inflammable substance near the product. · An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains. · An increased internal temperature may cause a fire.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc). · Be sure to power off the product and disconnect the power cord when water or other
foreign substances have entered the product. Then contact Samsung Customer Service Center. · Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

8
Chapter 1. Safety

· Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.
· Product failure, an electric shock or fire may result. CAUTION
Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. · Activate power saving mode or a moving-picture screen saver if you will not be
using the product for an extended period of time.
Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). · Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency. · Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand. · The product may fall and become damaged or cause an injury.
Looking at the screen too close for an extended period of time can deteriorate your eyesight.
Do not use humidifiers or stoves around the product. · A fire or electric shock may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use. · Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Store small accessories out of the reach of children.
Exercise caution when adjusting the product angle or stand height.

· Your hand or finger may get stuck and injured. · Tilting the product at an excessive angle may cause the product to fall and an injury
may result.
Do not place heavy objects on the product. · Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too high. · Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. · If children have had the battery in their mouths, consult your doctor immediately.
When replacing the battery, insert it with the right polarity (+, -). · Otherwise, the battery may become damaged or it may cause fire, personal injury or
damage due to leakage of the internal liquid.
Use only the specified standardized batteries, and do not use a new battery and a used battery at the same time. · Otherwise, the batteries may be damaged or cause fire, personal injury or damage
due to a leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for recycling purposes. The customer is responsible for returning the used or rechargeable batteries for recycling. · The customer can return used or rechargeable batteries to a nearby public recycling
center or to a store selling the same type of the battery or rechargeable battery.

9
Chapter 1. Safety

Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-colored stains on the product.
Contact Customer Service Center if the inside of the product needs cleaning (service fee will be charged).
Cleaning
Exercise care when cleaning as the panel and exterior are easily scratched. Take the following steps when cleaning. 1 Power off the product and computer. 2 Disconnect the power cord from the product.
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3 Wipe the product with a clean, soft and dry cloth. Do not use detergents that contain alcohol, solvent or surface-active agents. Do not spray water or detergent directly on the product.
4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5 Connect the power cord to the product when cleaning is finished. 6 Power on the product and computer.
We recommend wearing clean gloves when touching the front panel instead of bear hands.

Precautions when handling the panel
Do not stand the product upright on the floor. The panel is fragile and can get damaged. Lay the product down to handle it (the packaging can be used). Ensure you use the handles on the back when moving the product. Do not hold or grasp any area of the product within 0.6 inch(15 mm) from the front.

Chapter 2. Device setup
Device setup
Installation
What’s Included
· Components may differ in different locations. · Contact the vendor where you purchased the product if any components are missing. · The appearance of the components may differ from the images shown. · A stand is not provided with the product. To install a stand, you can purchase one separately. · The RS232C adapter can be used to connect to another monitor using the D-SUB (9-pin) type RS232C cable.
Use the provided Ring-type holder (HOLDER-WALL RING, BN61-14912A) to install the PM32F-BC model on the wall.

Quick Setup Guide

Warranty card (Not available in some locations)

Regulatory guide

Power cord

–

10
+
+
Batteries (AAA x 2) (Not available in some locations)

USB Cable

Remote control

RS232C(IN) adapter

Screw (M3 x L8) x 1

Ring-type holder x 4 (PM32F-BC model only)

USB cover

11
Chapter 2. Device setup

Parts
The color and shape of parts may differ from what is shown.

Remote sensor and spacer logo (optional)

Panel key

Power

50° 2 m

Remote sensor

Panel key
Power on Power off
Select source

Speaker
Press and hold for three seconds. Press the panel key. A popup menu appears. Make sure Power Off is selected and then, press and hold the panel key until the display turns off. Press the panel key. A popup menu appears. Press the panel key again to select Source. Then, press and hold the panel key to cycle through the desired source.

· To use the panel key, make sure the sliding panel key is not protruding from the bottom of the product.

Remote sensor Press a button on the remote control pointing at the remote sensor on the product to perform the corresponding function. · Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled. Use the remote control within 6.5 ft (2 m) from the sensor on the product at an angle of 50° from the left and right.
The product’s screen also works as a remote sensor. When pointing the remote control at the screen, make sure: · the remote control is pointing towards the center of the screen. · to use the remote control 1.3 ft (40 cm) to 2.3 ft (70 cm) away from the screen.
WARNING Store used batteries out of reach of children and recycle.

12
Chapter 2. Device setup

· Do not use a new and used battery together. Replace both batteries at the same time.
· Remove batteries when the remote control is not to be used for an extended period of time.
Spacer logo (optional) Do not pull on the spacer logo using force. The logo may tear or break off.

Reverse side
· The color and shape of parts may differ from what is shown.
PM55F-BC
USB1 (1.0A)

USB2 (0.5A)
RS232C IN
RS232C OUT
AUDIO IN
AUDIO OUT
HDMI1

TOUCH OUT SCREEN

TOUCH OUT PC

HDMI2

DVI/PC/ MAGICINFO IN

DP IN DAISY CHAIN

ANT IN

RJ45

Chapter 2. Device setup
PM32F-BC / PM43F-BC
USB1 (1.0A)
USB2 (0.5A)
RS232C IN
RS232C OUT
AUDIO IN
AUDIO OUT
HDMI1
HDMI2

TOUCH OUT SCREEN

TOUCH OUT PC

DVI/PC/ MAGICINFO IN

DP IN DAISY CHAIN

ANT IN

RJ45

Port TOUCH OUT SCREEN
TOUCH OUT PC USB1 (1.0A) USB2 (0.5A) RS232C IN RS232C OUT AUDIO IN AUDIO OUT HDMI1 HDMI2 DVI / PC / MAGICINFO IN
DP IN DAISY CHAIN
ANT IN (PM32F-BC/ PM55F-BC models only) RJ45

Description Connect to a USB port on the product to use the touch function. Connect to a PC to use the touch function. Connect to a USB memory device.
Connects to MDC using an RS232C adapter.
Receives sound from a source device via an audio cable. Outputs sound to an audio device via an audio cable. Connects to a source device using an HDMI cable.
DVI IN: Connects to a source device using a DVI cable or HDMI-DVI cable. PC IN: Use the (dedicated) D-SUB – DVI cable (or D-SUB cable with D-SUB to DVI adapter) when connecting a PC. MAGICINFO IN: Use the (dedicated) DP-DVI cable when connecting a network box (sold separately). Connects to a source device using a DP cable. Connects to another product using a daisy chain (DP port) cable. Connect to an antenna cable.
Connects to MDC using a LAN cable. (10/100 Mbps)

14
Chapter 2. Device setup

Connecting the touch overlay

The Touch function can only be used in MagicInfo S, Web Browser and other applications that support the function. You cannot use the Touch function on the menu.

Connect the USB cable between TOUCH OUT SCREEN and USB1 or USB2 port on the product.

PM55F-BC

PM32F-BC / PM43F-BC

To use the touchscreen with a PC or SBB(Set Back Box) (sold separately)
1 Connect the USB cable between TOUCH OUT SCREEN and USB1 or USB2 port on the product.
2 Connect another USB cable between TOUCH OUT PC and USB port on the PC or SBB(Set Back Box).

PM55F-BC

PM32F-BC / PM43F-BC

TOUCH OUT SCREEN

USB1, USB2

1 TOUCH OUT SCREEN
2
TOUCH OUT PC

USB1, USB2

15
Chapter 2. Device setup
Anti-theft lock
An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user manual provided with your anti-theft locking device for details.
The following images are for reference only. Real-life situations may differ from what is shown in the images.
To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.
· An anti-theft locking device can be purchased separately. Anti-theft locking devices can be purchased at electronics retailers or online.
· Refer to the user manual provided with your anti-theft locking device for details.

16
Chapter 2. Device setup

Remote control
· Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. · A button without a description in the image below is not supported on the product.
Remote control button functions may differ for different products.

Power on the product.
Press to select additional channels (digital) being broadcasted by the same station. For example, to select
channel “54-3”, press “54”, then press “-” and “3” Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or return to the previous menu.

.QZ
1
GHI
4
PRS
7
DEL-/–

ABC
2
JKL
5
TUV
8
SYMBOL
0

POWER OFF
DEF
3
MNO
6
WXY
9
CH LIST

MUTE

VOL

SOURCE

HOME

MagicInfo Player I

Power off the product.
Number buttons Enter the password in the OSD menu.
Channel List launch button. Mute the sound. Unmuting the sound: Press MUTE again or press the volume control( + VOL – ) button. Change the channel in TV mode. Use this hotkey to directly access MagicInfo. This hotkey is available when a network box or PIM (Plug In Module) is connected. Home launch button.

Chapter 2. Device setup
Quickly select frequently used functions.
Return to the previous menu.
It sets safe lock function. If multiple products are connected through the Video Wall feature, press the SET button and enter a product ID using the number buttons. Control the product using the remote
control. Cancel a value that has been set using the SET button and
control all connected products using the remote control.
To place batteries in the remote control (AAA x 2)

TOOLS

INFO

RETURN

EXIT

DVI

HDMI

ABCD

IR control
SET UNSET

LOCK

17
Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option’s setting. Confirm a menu selection. Exit the current menu. Manually select a connected input source from PC, DVI, HDMI or DisplayPort.
Used in Anynet+ mode and multimedia mode.

Chapter 2. Device setup
Guided installation
WARNING To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. · Ensure that an authorized installation company installs the wall mount.
Otherwise, it may fall and cause personal injury. · Make sure to install the specified wall mount. · Contact Samsung Customer Service Center for further details.
CAUTION Do not use this model installed on a ceiling, floor, or table.

18
Ventilation Installation on a perpendicular wall
A
B A Minimum 1.6 inches (40 mm) B Ambient temperature: Under 95 °F (35 °C) When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and wall surface for ventilation and ensure that the ambient temperature is kept below 95 °F (35 °C).
Installation on an indented wall Contact Samsung Customer Service Center for further details.

Chapter 2. Device setup

19
Wall mount installation Preparing before installing wall mount

A Minimum 1.6 inches (40 mm) B Minimum 2.8 inches (70 mm) C Minimum 2 inches (50 mm) D Minimum 2 inches (50 mm) E Ambient temperature: Under 95 °F (35 °C)
When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 95 °F (35 °C).

To install a wall mount from another manufacturer, use the Holder-Ring ( 1 ). Installing the wall mount · The wall mount kit (sold separately) allows you to mount the product on the wall. · For detailed information on installing the wall mount, see the instructions provided
with the wall mount. · We recommend you contact a technician for assistance when installing the wall
mount bracket.
WARNING · Samsung Electronics is not responsible for any damage to the product or injury
to yourself or others if you elect to install the wall mount on your own.

20
Chapter 2. Device setup

Wall mount kit specifications (VESA) Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information.
WARNING If you install the product on a slanted wall, it may fall and result in severe personal injury.
A
B

· Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
· For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
· Standard dimensions for wall mount kits are shown in the table below.

Model name
PM32F-BC / PM43F-BC PM55F-BC

VESA screw hole specs (A * B) in Standard screw inches (mm)

7.9 inches * 7.9 inches

(200.0 mm * 200.0 mm)

15.8 inches * 15.8 inches (400.0 mm * 400.0 mm)

Quantity 4

WARNING · Do not fasten the screws too firmly. This may damage the product or cause the
product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. · Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
CAUTION · Always have two people mount the product on a wall. · Do not use screws that are longer than the standard length or do not comply
with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product. · Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.

Chapter 2. Device setup

External connection

Checkpoints
· Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device.
· Connect the sound ports correctly: left = white and right = red. · Check the types of ports at the back of the product you want to connect.
The appearance may differ depending on the product.

WARNING Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.

Cable Connection
RS232C Cable
Interface Pin Bit rate Data bits Parity Stop bit Flow control Maximum length

RS232C (9 pins) TxD (No.2), RxD (No.3), GND (No.5) 9600 bps 8 bit None 1 bit None 15 m (only shielded type)

Pin assignment
1 234 5

6 7 89 <Male type>

Signal

Detect data carrier

Received data

Transmitted data

Prepare data terminal

Signal ground

Prepare data set

Send request

Clear to send

Ring indicator

21
5432 1
98 76 <Female type>

22
Chapter 2. Device setup

RS232C cable · Connector: 9-Pin D-Sub to Stereo Cable
61

-P1-

Male

—

type

—

Gnd

—

LAN Cable Pin assignment
12345678

3 2 1
-P2-

-P2-

STEREO

PLUG

GND

(3.5ø)

Pin No 1 2 3

Standard Colour White and orange Orange White and green

Signal TX+ TXRX+

Pin No 4 5 6 7 8

Standard Colour Blue White and blue Green White and brown Brown

Direct LAN cable (PC to HUB)
· Connector: RJ45
HUB

Signal NC NC RXNC NC

RJ45

Signal

TX+

TX-

RX+

RX-

RJ45

Signal

TX+

TX-

RX+

RX-

23
Chapter 2. Device setup

Cross LAN cable (PC to PC)

RJ45

Signal

TX+

RX+

TX-

RX-

RX+

TX+

RX-

TX-

Connection
· Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.

Connection 1
PC

Monitor 1

Monitor 2

Monitor 3

Monitor 4

Connection 2

Monitor 1

Monitor 2

RJ45

Connection 3
PC

Monitor 1

Monitor 2

Monitor 3

Monitor 4

RJ45

RS232C OUT

RS232C IN RS232C OUT

Control Codes

Viewing control state (Get control command)

Header 0xAA

Command

Command type

Data length 0

Checksum

24
Chapter 2. Device setup

Controlling (Set control command)

Header Command

0xAA

Command type

Data length
1

Data Value

Checksum

Command

No.

Command type

Command

Value range

Power control

Volume control

Input source control

Screen mode control

Screen size control

0x11 0x12 0x14 0x18 0x19

0~1 0~100 0~255

PIP on/off control

0x3C

0~1

Auto adjustment control (PC and 0x3D

BNC only)

Video wall mode control

0x5C

0~1

Safety Lock

0x5D

0~1

Video Wall On

0x84

0~1

Video Wall User Control

0x89

–

· All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed.

E.g. Power On & ID=0

Header Command

0xAA

0x11

Data length
1

Data 1

Checksum

“Power”

Header Command

Data

Data 1

length

0xAA

0x11

· To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as “0xFE” and transmit commands. Commands will be executed by each device but ACK will not respond.

Power control Function
· A product can be powered on and off using a PC. Viewing power state (Get Power ON/OFF Status)

Header

Command

0xAA

0x11

Data length 0

Checksum

Setting power ON/Off (Set Power ON/OFF)

Header Command

0xAA

0x11

Data length
1

Data

Checksum

“Power”

“Power”: Power code to be set on a product. · 1: Power ON · 0: Power OFF

25
Chapter 2. Device setup

Ack

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`A’

r-CMD Val1 0x11 “Power”

Checksum

“Power”: Power code to be set on a product. Nak

Header Command ID

Data length

Ack / r-CMD Val1 Nak

0xAA 0xFF

`N’

0x11 “ERR”

“ERR” : A code showing what error has occurred.

Volume control Function
· The volume of a product can be adjusted using a PC. Viewing volume state (Get Volume Status)

Header

Command

0xAA

0x12

Data length 0

Checksum Checksum

Setting the volume (Set Volume)

Header Command

0xAA

0x12

Data length
1

Data

Checksum

“Volume”

“Volume”: Volume value code to be set on a product. (0-100)

Ack

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`A’

r-CMD Val1

Checksum

0x12 “Volume”

“Volume”: Volume value code to be set on a product. (0-100) Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x12 “ERR”

Checksum

“ERR” : A code showing what error has occurred.

Input source control Function
· The input source of a product can be changed using a PC. Viewing input source state (Get Input Source Status)

Header

Command

0xAA

0x14

Data length 0

Checksum

26
Chapter 2. Device setup

Setting the input source (Set Input Source)

Header Command

0xAA

0x14

Data

length

Checksum

“Input Source”

“Input Source”: An input source code to be set on a product.

0x14 0x18 0x0C 0x08 0x20 0x1F 0x30 0x40 0x21 0x22 0x23 0x24 0x25

PC DVI Input source Component MagicInfo DVI_video RF(TV) DTV HDMI1 HDMI1_PC HDMI2 HDMI2_PC DisplayPort

DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the “Set” command. They only respond to “Get” commands. · MagicInfo is only available with models that contain the MagicInfo function. · RF(TV), DTV are only available with models that include a TV.

Ack

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`A’

r-CMD Val1

0x14

“Input Source”

Checksum

“Input Source”: An input source code to be set on a product. Nak

Header Command ID

Data length

Ack / r-CMD Val1 Nak

Checksum

0xAA 0xFF

`N’

0x14 “ERR”

“ERR” : A code showing what error has occurred.

Screen mode control
Function · The screen mode of a product can be changed using a PC. · Screen mode cannot be controlled when the Video Wall function is enabled. · This control can only be used on models that include a TV.
Viewing screen status (Get Screen Mode Status)

Header

Command

0xAA

0x18

Data length 0

Checksum

Setting the picture size (Set Picture Size)

Header Command

0xAA

0x18

Data

length

Data

Checksum

“Screen Mode”

“Screen Mode”: A code that sets the product status

27
Chapter 2. Device setup

0x01 0x04 0x31 0x0B

16 : 9 Zoom Wide Zoom 4 : 3

Ack

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`A’

r-CMD Val1

0x18

“Screen Mode”

Checksum

“Screen Mode”: A code that sets the product status Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x18 “ERR”

Checksum

“ERR” : A code showing what error has occurred.
Screen size control Function
· The screen size of a product can be changed using a PC. Viewing the screen size (Get Screen Size Status)

Header

Command

0xAA

0x19

Data length 0

Checksum

Ack

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`A’

r-CMD Val1

0x19

“Screen Size”

Checksum

“Screen Size”: product screen size (range: 0 255, unit: inch) Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x19 “ERR”

Checksum

“ERR” : A code showing what error has occurred.

PIP On/Off control

Function · The PIP mode of a product can be turned on or off using a PC. · Only available on models that have the PIP function. · The mode cannot be controlled if Video Wall is set to On. · This function is not available in MagicInfo.

Viewing PIP on/off state (Get the PIP ON/OFF Status)

Header

Command

Data length

0xAA

0x3C

Checksum

28
Chapter 2. Device setup

Setting PIP on/off (Set the PIP ON/OFF)

Header Command

0xAA

0x3C

Data

length

“PIP”

“PIP”: A code used to turn the PIP mode of a product on or off · 1: PIP ON · 0: PIP OFF
Ack

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`A’

r-CMD Val1 0x3C “PIP”

“PIP”: A code used to turn the PIP mode of a product on or off Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x3C “ERR”

“ERR” : A code showing what error has occurred.

Auto adjustment control (PC and BNC only) Function
· Automatically adjust the PC system screen using a PC.
Viewing auto adjustment state (Get Auto Adjustment Status) · None

Checksum Checksum Checksum

Setting auto adjustment (Set Auto Adjustment)

Header Command

0xAA

0x3D

Data

length

Checksum

“Auto

Adjustment”

“Auto Adjustment”: 0x00 (at all times) Ack

Header Command ID 0xAA 0xFF

Data Ack / r-CMD Val1 length Nak

`A’

0x3D “Auto

Adjustment”

Checksum

Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x3D “ERR”

Checksum

“ERR” : A code showing what error has occurred.

Video Wall Mode Control Function
· Video Wall mode can be activated on a product using a PC. · This control is only available on a product whose Video Wall is enabled.
Viewing video wall mode (Get Video Wall Mode)

Header

Command

0xAA

0x5C

Data length 0

Checksum

29
Chapter 2. Device setup

Setting the video wall (Set Video Wall Mode)

Header Command

0xAA

0x5C

Data

length

Checksum

“Video Wall

Mode”

“Video Wall Mode”: A code used to activate Video Wall mode on a product · 1: Full · 0: Natural
Ack

Header Command ID 0xAA 0xFF

Data Ack / r-CMD Val1 length Nak

`A’

0x5C “Video Wall

Mode”

Checksum

“Video Wall Mode”: A code used to activate Video Wall mode on a product Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x5C “ERR”

Checksum

“ERR” : A code showing what error has occurred.

Safety Lock
Function · PC can be used to turn the Safety Lock function on or off on a product. · This control is available regardless of whether or not the power is turned on.
Viewing the safety lock state (Get Safety Lock Status)

Header

Command

0xAA

0x5D

Data length 0

Checksum

Enabling or disabling safety lock (Set Safety Lock Enable / Disable)

Header Command

0xAA

0x5D

Data

length

Checksum

“Safety Lock”

“Safety Lock”: Safety lock code to be set on a product · 1: ON · 0: OFF
Ack

Header Command ID 0xAA 0xFF

Data Ack / r-CMD Val1 length Nak

Checksum

`A’

0x5D “Safety Lock”

“Safety Lock”: Safety lock code to be set on a product Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x5D “ERR”

Checksum

“ERR” : A code showing what error has occurred.

30
Chapter 2. Device setup

Video Wall On Function
· Turn Video Wall on or off on the product from your computer. Get Video Wall On/Off Status

Header

Command

0xAA

0x84

Data length 0

Checksum

Set Video Wall On/Off

Header Command

0xAA

0x84

Data

length

Checksum

V.Wall_On

V.Wall_On: Video Wall code to be assigned to the product · 1: Video Wall ON · 0: Video Wall OFF
Ack

Header Command ID 0xAA 0xFF

Data Ack / r-CMD Val1 length Nak

`A’

0x84 V.Wall_On

Checksum

V.Wall_On : Same as above Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

r-CMD Val1 0x84 “ERR”

Checksum

“ERR” : A code showing what error has occurred.

Video Wall User Control Function
· Turn the Video Wall function on or off on the product from your computer. Get Video Wall Status

Header

Command

0xAA

0x89

Data length 0

Checksum

Set Video Wall

Header 0xAA

Command ID 0x89

Data length
2

Val1

Val2

Checksum

Wall_Div Wall_SNo

Wall_Div: Video Wall Divider code assigned to the product 10×10 Video Wall Model
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 1 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F 2 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F 3 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F 4 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F 5 0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F 6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N/A 8 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N/A N/A N/A 9 0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N/A N/A N/A N/A 10 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N/A N/A N/A N/A N/A 11 0xB1 0xB2 0xB3 0xB4 0xB5 0xB6 0xB7 0xB8 0xB9 N/A N/A N/A N/A N/A N/A

31
Chapter 2. Device setup

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 12 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A 13 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A N/A N/A N/A N/A N/A N/A N/A 14 0xE1 0xE2 0xE3 0xE4 0xE5 0xE6 0xE7 N/A N/A N/A N/A N/A N/A N/A N/A 15 0xF1 0xF2 0xF3 0xF4 0xF5 0xF6 N/A N/A N/A N/A N/A N/A N/A N/A N/A

· Wall_SNo: Product Number code assigned to the product 10×10 Video Wall Model : (1 ~ 100)

Set Number 1 2 … 99 100

Data 0x01 0x02 … 0x63 0x64

Ack

Header Command ID Data Ack / r-CMD Val1 Val2 Checksum length Nak

0xAA 0xFF

`A’

0x89 Wall_ Wall_

Div SNo

Nak

Header Command ID 0xAA 0xFF

Data length
3

Ack / Nak
`N’

“ERR” : A code showing what error has occurred.

r-CMD Val1 0x89 “ERR”

Checksum

Chapter 2. Device setup
PC connection
· Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
· A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC.
· Connecting parts may differ in different products.
Connection using a DVI cable (Digital type)
The appearance may differ depending on the product.
DVI / PC / MAGICINFO IN
AUDIO IN

HDMI

32
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
DVI / PC / MAGICINFO IN
Connection using a D-SUB cable (Analog type)
The appearance may differ depending on the product.
DVI / PC / MAGICINFO IN AUDIO IN

Chapter 2. Device setup You can use the DVI port on the product as a D-SUB port by using a D-SUB-DVI adapter.
DVI / PC / MAGICINFO IN

33
Connection using an HDMI-DVI cable
The appearance may differ depending on the product. After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer. · Sound set HDMI Sound to PC(DVI) · Picture set each screen mode to Text under Picture Mode · System General set HDMI Hot Plug to Off

HDMI1, HDMI2 AUDIO IN

Chapter 2. Device setup
Connection using an HDMI cable
The appearance may differ depending on the product.
HDMI1, HDMI2
Connection using an DP cable
The appearance may differ depending on the product.
DP IN

34
Precautions for using DP · To increase the standby power capacity, the product stops DP communication when
it is turned off or in power saving mode. If the product in dual monitor mode is turned off or goes into power saving mode, monitor setting changes may not be updated. As a result, screen output may not be displayed properly. In the occurrence of this issue, set Max. Power Saving to Off before using the product. · Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting/Bios screen from being displayed when the product is in power saving mode. If this is the case, make sure to turn on the product first before turning on your PC. · The DisplayPort interface (DP IN) on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant. Make sure to use a DP cable that is VESA compliant.

35
Chapter 2. Device setup

AV connection
· Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
· You can connect a video device to the product using a cable. Connecting parts may differ in different products. Press the SOURCE button on the remote control to change the source.
Connection using an HDMI-DVI cable
The appearance may differ depending on the product.
· Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio ports on the product and video device.
· After connecting a video device to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the video device. Sound set HDMI Sound to AV(HDMI) Picture set each screen mode to Videos/Images under Picture Mode System General set HDMI Hot Plug to On

· Supported resolutions include 1080p (50/60 Hz), 720p (50/60 Hz), 480p, and 576p. HDMI1, HDMI2 AUDIO IN
DVI / PC / MAGICINFO IN

HDMI

36
Chapter 2. Device setup

Connection using an HDMI cable (up to 1080p)
The appearance may differ depending on the product.
· For better picture and audio quality, connect to a digital device using an HDMI cable. · An HDMI cable supports digital video and audio signals, and does not require an
audio cable. To connect the product to a digital device that does not support HDMI output, use
an HDMI-DVI and audio cables. · The picture may not display normally (if at all) or the audio may not work if an
external device that uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the manufacturer of the external device about the HDMI version and, if out of date, request an upgrade. · Be sure to use an HDMI cable with a thickness of 0.6 inch or less. · Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur. · A basic high-speed HDMI cable or one with ethernet is recommended. This product does not support the ethernet function via HDMI.

Audio system connection
· The appearance may differ depending on the product. · Connecting parts may differ in different products.
AUDIO OUT

HDMI1, HDMI2

37
Chapter 2. Device setup

LAN connection
· The appearance may differ depending on the product. · Connecting parts may differ in different products. Use Cat7(*STP Type) cable for the connection. · *Shielded Twist Pair.
RJ45

Edit
SOURCE Source Edit
Edit the name and device type of a connected external device. · The list can include the following source devices. Source devices on the list differ
depending on the selected source. HDMI1 / HDMI2 / DisplayPort / DVI / Cable Box / Game Console / PC / Blu-ray Player · You cannot edit the following sources. TV / MagicInfo S / URL Launcher / Web Browser / Screen Mirroring / MagicInfo / PC Information
INFO
You can see detailed information about the selected external device.

Source selection
Source
SOURCE Source
Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. · The input source can also be changed by using the SOURCE button on the remote
control. · The screen may not display correctly if an incorrect source is selected for the source
device you want to convert to.

38
Chapter 3. PC software (Multiple Display Control)

PC software (Multiple Display Control)

Multiple display control “MDC” is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.
Installation/uninstallation
Installation
· MDC installation can be affected by the graphics card, mother board and network conditions.
1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click “OK”. 3 When the “Welcome to the InstallShield Wizard for MDC_Unified” screen appears,
click “Next”. 4 In the “License Agreement” window displayed, select “I accept the terms in the
license agreement” and click “Next”. 5 In the displayed “Customer Information” window, fill out all the information fields
and click “Next”. 6 In the displayed “Destination Folder” window, select the directory path you want to
install the programme in and click “Next”. If the directory path is not specified, the programme will be installed in the
default directory path. 7 In the displayed “Ready to Install the Program” window, check the directory path to
install the programme in and click “Install”. 8 Installation progress will be displayed. 9 Click “Finish” in the displayed “InstallShield Wizard Complete” window.

Select “Launch MDC Unified” and click “Finish” to run the MDC programme immediately.
10 The MDC Unified shortcut icon will be created on the desktop after installation. The MDC execution icon may not be displayed depending on the PC system or product specifications. Press F5 if the execution icon is not displayed.
Uninstallation
1 Go to Control Panel. 2 Under Programs, click Uninstall a program. 3 Select MDC Unified from the list. 4 Click Uninstall/Change.
Path and name of the menu may differ depending on the operating system.

39
Chapter 3. PC software (Multiple Display Control)

Connection
Using the RS232C cable
The appearance may differ depending on the product. An RS232C serial cable must be connected to the serial ports on the PC and monitor.

RS232C IN RS232C OUT

RS232C IN RS232C OUT
RS232C IN

Monitor 1 Monitor 2

Using the ethernet cable
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
The appearance may differ depending on the product.
Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.

RJ45
HUB

Computer Monitor 1

Computer

Monitor 2

40
Chapter 3. PC software (Multiple Display Control)

Connection using a cross LAN cable
The appearance may differ depending on the product. Multiple products can be connected using the RS232C IN / OUT port on the product.

RJ45

RS232C OUT

RS232C IN RS232C OUT RS232C IN

Monitor 1 Monitor 2

Computer

41
Chapter 4. Home screen

Home screen

Player

HOME Player Play a range of content such as channels with schedules assigned, templates or files.
· To use the Player feature, set Play via to MagicInfo in System. · The displayed image may differ depending on the model.

Player
Internal Memory
1
No Channel.
2
Network Channel

Used 199.33 MB

Available 4.26 GB(95%)

Filter By: All
5

Options
6

3
Network File
4
My Templates

No.

Description

Select between internal or external memory.

No.

Description

Play content, templates and schedules configured on the server.

· You can view whether the server is connected (approval) in the

Player screen. To view whether the server is connected when a

Network Channel is running, press INFO on the remote.

1 Select Network Channel from the Player screen. The No Channel

message appears if no channel has been registered in Network

Channel.

2 Network Channel. will run.

Play content stored on the server.

Play a template stored in the internal memory.

Select a content type as criterion to search for a desired content list.

Set different options for Player.

Viewing content
1 Select either internal or external memory. The files saved in the selected memory appear.
2 Select the desired file. The content appears on the screen. (For more information on compatible file formats, see the “File formats compatible with Player” section.)

42
Chapter 4. Home screen

When content is running

Control buttons on the remote
You can use buttons on your remote control to play, pause, or skip between content on the playlist.

Button
TOOLS

Function Brings up the menu bar.

INFO

Displays the information of the content.

Goes to next file or page.

Goes to previous file or page.

/ / Plays or pauses slide show or video content.

Stops displaying content and goes to the Player screen. Rewinds the video content. Fast forwards the video content.

Available menu
Press the TOOLS button on the remote control during content playback to configure settings.

Menu Playlist Picture Mode
Sound Mode
Repeat

Description View a list of content items currently playing. Customises the screen settings for the content currently playing. Customises the audio settings for the content currently playing. Set the repeat mode.

Menu Background Music
Reset Pause Prev Next

Description Set the background music to be played when content is running. Reset the background music. Pause the background music. Play the previous background music on the list. Play the next background music on the list.

Reset, Pause, Prev, Next only appear when the background music is set.

File formats compatible with Player
· Supported file systems include FAT32 and NTFS. · A file with a vertical and horizontal resolution larger than the maximum resolution
cannot be played. · Check the vertical and horizontal resolution of the file. · Check the supported video and audio Codec types and Versions. · Check the supported file versions.
PowerPoint version up to 97 2007 is supported · Only the last USB device that was connected is recognized.
Network Schedule Multiframe
Playback restrictions · A maximum of two video files (Video) can be played simultaneously. · In portrait playback mode, only one video file can be played at a time. · For Office files (PPT and Word files) and PDF files, only one file type is supported at a
time. · LFD(.lfd) files are not supported.
Sound output restrictions · More than one sound output cannot be used.

43
Chapter 4. Home screen
· Playback priority: network BGM > local BGM > video file in the main frame selected by the user Network BGM: Settings can be configured in step 1 when creating a server schedule. Local BGM: BGM settings can be configured using the tools displayed after the TOOLS button is pressed during Player playback. User-selected main frame: Main frame settings can be configured in step 2 when creating a server schedule.
Template files and LFD(.lfd) files Restrictions
· Ensure a distributed folder (content / schedules) exists in Internal / USB memory. Playback restrictions · A maximum of two video (Video) files can be played. · For Office files (PPT and Word files) and PDF files, only one file type is supported at a
time. · Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously. Sound output restrictions · More than one sound output cannot be used. · Playback priority: network BGM > local BGM > video file in the main frame selected
by the user

Chapter 4. Home screen

Contents
File extension
*.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg *.ts *.tp *.trp *.mov *.flv *.vob *.svi *.m2ts *.mts
*.webm

Container AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS SVAF
WebM

*.rmvb

RMVB

Video Codec H.264 BP/MP/HP

Resolution 4096×2160

HEVC (H.265 – Main, Main10, Main4:2:2 10 ) Motion JPEG MVC MPEG4 SP/ASP Window Media Video v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7(WMV1),v8(WMV2) H 263 Sorrenson VP6 VP8 VP9

1920×1080
1920×1080 4096×2160

RV8/9/10 (RV30/40) 1920×1080

Frame rate (fps) 4096X2160: 24 3840X2160: 30 60
30 60

Bit rate (Mbps) 40
80
80 20

Audio Codec
AC3 LPCM ADPCM(IMA, MS) AAC HE-AAC WMA DD+ MPEG(MP3) G.711(A-Law, -Law)

4096X2160: 24

3840X2160: 30

Vorbis RealAudio 6

45
Chapter 4. Home screen

Video
· 3D video is not supported. · Content with a resolution larger than the resolution specified in the table above is
not supported. · Video content with a Bit rate or Frame rate la

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