Haier HWM120-M826 Top Load Fully Automatic Washing Machine Owner’s Manual

TOP LOAD FULLY AUTOMATIC
WASHING MACHINE
OWNER’S MANUAL
MODEL HWM120-M826

Please read this manual carefully before operating your washing machine and retain it for future reference.

Product overview

Please understand the shapes of the washing machine and accessories may be different from the sketch figures in this manual due to product improvement.

Safety precautions

Description of symbols

Warning sign Contents marked with this symbol are related to the safe use of the product and the personal safety of the user.
Please operate in accordance with the contents of this manual, to avoid harm to the user or damage to the machine itself.
Forbidden sign Contents marked with this symbol indicate operations or actions that should not be undertaken by the user.
Performing such actions may result in injury to the user or damage to the machine itself and void warranty.

Safety warning

Please check power socket condition to ensure it has been earthed correctly prior to installation to ensure your safety

Warning

A separate, earthed power socket is required for the power supply. Hold the plug-not the electric cable-when unplugging the washing machine.
Do not insert or remove the power plug with wet hands.
The power plug should be accessible after the machine installation.		 Ensure the plug is removed and the taps turned off in the following cases. Power failure, cleaning, moving, installation, and when not in use. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. The rated washing capacity, spinning capacity, The max., and the min. inlet
water pressure refers to the specification page.
This appliance is intended to be used in household and similar applications such as:
— staff kitchen areas in shops, offices, and other working environments;
— farmhouses;
— by clients in hotels, motels, and other residential type environments;
— bed and breakfast type environments;
— areas for communal use in blocks of flats or in launderettes.		 If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a  hazard.
CAUTION: If this appliance is supplied from a cord extension set or electrical portable outlet device, the cord extension set or electrical portable outlet device must be positioned so that it is not subject to splashing or ingress of moisture.

Safety precautions

Forbidden

Do not install this appliance in a damp or wet environment. Do not leave wet laundry on the control panel or spray water directly onto this appliance as this may cause the washer to malfunction or cause an electrical fault. Do not connect to hot water higher than 50°C.
The maximum inlet water pressure refers to
specification page.
If you are using an extension cord or a portable electrical outlet device (not recommended), ensure that it is positioned so that it does not come
into contact with water or moisture.		 Do not wash waterproof clothing as this may affect
load-balance during spin cycle(s).
The openings must not be obstructed by a carpet
Do not attempt to move washing or place hands inside the washing machine while in operation. Please ensure children are supervised around the machine to avoid harm. Do not take apart, repair or alter the machine by yourself.
Do not leave hot or heavy stuff on lid or control panel as this may cause damage to the washer or make the washer unsafe to operate. Do not wash laundry with chemicals or other volatile materials(such as petrol, solvents or thinners) as this may cause
damage to the machine.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Keep washer away from heat sources such as a heater,
stoves or direct sunlight.

Safety precautions

Safety warning

The washing machine whose lid can be opened during water extraction, that it takes 15s or more for a complete stop of the water-extracting chamber tub. The new hose-sets supplied with the appliance are to be used and that old hose sets should not be reused
Please remove items such as coins, buttons, sand, and other solid materials from clothing before washing. Check that the water faucet is open after connection to the machine, prior to operation and that pipes are connected correctly.
Please use low suds/High-Efficiency washing powder.
If the power cord or other parts of this machine become damaged or faulty, please contact a technician to have it repaired. Do not attempt repairs by yourself as this may cause personal harm or void warranty.
Smart hinge prevents sudden closing of the door. The door is heavy, be careful while closing the door. Do not let your hands or any other material be caught below the door. It might cause injury or damage. Door closing time is dependent on ambient temperature. The higher the ambient temperature, the shorter the door closing time and vice versa. Smart Closing Door performs best when the lid is closed from the fully open condition.

Installation & Adjustment

Please install and adjust the machine according to the directions contained in this manual. It is very important to follow these directions for the safe operation of the machine and to ensure your machine operates correctly.

Install the bottom plate

The purpose of the bottom plate is to suppress noise from the washing machine during operation.
Steps:

  1. Lay the washer on its back, on a nonabrasive surface.
  2. Place the plate onto the bottom of the machine.
  3. Use a screwdriver to tighten the screw ( in the accessory bag) securing the panel to the bottom of the washer.
  4. Once the screw is tight and the panel is secure, return the washer to its standing position.

Balance washing machine

Do not install this machine on an incline greater than 2°. Installing the machine on an angle or on the rough ground will result in unstable running or stoppage of the machine. Please adjust it by the following method:

  1. Confirm it is level ；
  2. Lift up the side of the leg slightly and twist the adjustable leg.
    Note: The distance between the washing machine and wall: at least 20 mm.

Installation & Adjustment

Usage the drain hose
 The drainage shall be smooth with the drain hose.

  1. The height of the drain hose shall be less than 10cm or the drainage will not be smooth Inlet pipe connection， and cost such a long time that the machine may stop at mid-way.
  2. Do not trample or press the drain hose.
  3. If the drain hose is too long, cut it at the midpoint. To make smooth drainage, cut the front end of the hose slantingly.
  4. If an extra drain hose is needed, please make separate purchases. The inner diameter of the extra hose shall not be less than 30mm, and the length shall not exceed 1.5m.
  5. If the extra hose is too long, cut it either at A or at B point.

Note: the instructions for appliances connected to the water mains by detachable hose-sets shall state that the new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.

Inlet pipe connection

The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
Confirm the water faucet

It is required that the front end shall be longer than 10mm. The exit end face of the faucet shall be flat and smooth. If not please file it to avoid leakage.

Installation & Adjustment

The connection between the water inlet hose jointer and the water faucet

  1. Press the lower end of the lock lever and push down the slider. Take off the water inlet hose jointer from the water inlet hose component. See Figure 1.
  2. Take off the nameplate. Make sure the threading is 4mm above the upper surface of the nut. See Figure 6. If the threading is less than 4mm above the upper surface of the nut. please loosen the screws.
  3. Loosen the screw till the water faucet can be accessed. Put the jointer of the water inlet hose on the faucet. See Figure 2. (If the faucet is too large and the jointer can not be set on the water faucet, please loosen the four screws and take out the bushing in the jointer. The front end of the faucet must be smooth, otherwise, it may leak water. See Figure 3.)
  4. Fasten the four screws evenly. See Figure 4.
  5. Twist the fastening nut, See Figure 5. After installation, the threading is less than 2mm above the upper surface of the nut. See Figure 6.

The connection between the water inlet hose and the washer

  1. Do not take off the water absorption cushion. Please check if the cushion is dropped or damaged before each usage.If it happens please contact our after-sale department
    immediately.
  2. Put the nut of the water inlet hose on the valve jointer.
  3. Fasten the nut. Swing it gently to confirm if it’s suitable.

Installation & Adjustment

Connection between the jointer of the water inlet hose and the water inlet hose

  1. Push down the slider. Insert the water inlet hose into the jointer.
  2. Hang the lock lever to the jointer. Release the slider till a click sound is heard.

Check the connection between the jointer of the water inlet hose and the water faucet

  1. Swing the hose gently to confirm if it is fastened stable.
  2. After installation, open the faucet to check if it leaks.
  3. Do not bend the hose with overstraining.
  4. Before each usage please check if the connection between the jointer of the water inlet hose and the water faucet, and the installation of the water inlet hose are firm, so as to prevent dropping from improper installation position.

Dismantle the water inlet hose

  1. Close the water faucet.
  2. Press the locking lever. Push down the slider. Then pull off the water inlet hose. If the machine is used frequently, the jointer of the water inlet hose. If the machine is used frequently, the jointer of the water inlet hose

Before washing

Preparation before washing

  1. Connect the water inlet hose. Open the water faucet.
  2. Confirm that the washing machine is earthed reliably. Then insert the power plug into the receptacle. The earth terminal shall not link to gas pipeline and faucet water pipeline.
  3. Put down the drain hose

Check the following before washing

Clear the pockets and take out loose items such as coins, sand, hairpins, etc.
Tie any long straps or strings, fasten buttons, and close zippers.
The weight of the laundry shall not exceed the rated capacity of your machine, loosen the laundry before placing it evenly in the tub.
When the machine is running, buttons may cause noise. To reduce the noise, turn clothes inside out or place them in
a laundry bag.

a. Check if the laundry has any special washing instructions.
b. Divide the laundry into colorfast and non-color fast items.
c. Separate items that do not absorb water easily and wash by hand.
d. For heavily soiled items, please first remove loose dirt, then apply detergent directly (as per instructions on the pack) to the stain before washing.
e. For those items that may attract lint or are furry or fluffy, please turn inside out before washing.
f. Do not put laundry soiled with chemicals or solvents into the washing machine.

Operation

Loading your laundry

  • The rated washing capacity refers to the largest dry weight of a load that can be washed.
  • The thickness, size, and type of clothes will influence the actual capacity.
  • Do not select more than water level “4” for clothes less than 1.0kg, to avoid splashing of water.
  • It is recommended that low suds/high-efficiency washing powder should be used.

Usage of the detergent

How to use liquid detergent
Before washing put the liquid detergent into the liquid detergent box directly by following the volume indication on the liquid detergent package.
How to use softener

  • The usage and dose of the softener as per the specifications of the softener.
  • Before washing put the softener into the detergent box directly. See the above figure. The softener will be put into the washer when the last rinsing.
  • After the softener is put in, please don’t place for
  • a long time otherwise softener may solidify and cause flowing not smooth.
  • When water pressure is too low, it is possible that the softener cannot be washed away effectively, and the softener would be agglomerated after a period of time. Please clean the softener box in time. It is recommended to pour the softener into the basket directly after water is filled at the last rinse.

How to use washing powder

  • When washing powder is added, remove part 1 as shown in figure
  • It is suggested to dissolve powder before adding to the tub, see as below: It is suggested
    1. Prepare warm water (<35°C) in a container.
    2. Add washing powder, stirring to dissolve it completely.
  • Adding washing powder Normal Wash It is recommended that washing powder/liquid is dissolved with water and then directly emptied into the washing machine:
    1. Add some water (select the”1″ water level)
    2. Add washing powder/liquid. Run for about 30 seconds to fully dissolve the detergent. Then press the”StarUPause” button to pause the wash cycle.
    3. Load laundry. Select a suitable water level. Press the “Start/Pause” button again to recommence the washing cycle.
  • If you select the “Quick ” program, it is recommended to use liquid detergent instead of washing powder to ensure the most effective wash results.
  • Old or poor-quality washing powder may cause caking in the tub or detergent dispenser.
  • Clean the detergent box periodically to ensure washing power is evenly distributed and remove any detergent buildup.
  • When water pressure is too low, it is possible that washing powder or washing liquid cannot be washed away effectively, and washing powder or washing liquid would be agglomerated after a period of time. Please clean the detergent box in time. It is recommended to pour the washing powder or liquid into the basket directly.

Operation

Explanation of buttons

Indicator display
Off
On: Indicates the program is about to run and indicates the selected cycle and options
Flashing: Indicates the program is running and indicates the selected cycle and options

Child Lock function

  • The function is intended for children’s safety and preventing children from accidental changes to washing programs.
  • Press the Power button, set the desired washing program, after setting, press the Start/Pause button, then press the Wash button and Rinse button at the same time and hold for 3 seconds, The digits on displays “CL”, the child lock will activate. All of the buttons are locked and have no function.
  • Release the child lock function: press the Wash button and Rinse button at the same time and hold for more than 3 seconds. After three beep sounds, the child lock function is released. The child lock light goes out.

Digital tube

During working, it displays the remaining
time (minute).In case of trouble, it displays the
abnormal symbol (see to page 16)
During reserve, it displays the remained reserve time (hour).

The “Power” button

Power Press the ” Power ” button to switch on the power.
Under power-on mode, press it to switch off the power.
If the “Start/Pause” button is not pressed, the machine will switch off the
power automatically after 10 minutes.

Operation

The “Start/Pause” button

Start/Pause After the power is switched on, press it to start the machine.
During working, press it to pause.
During the pause, press this button to restart and go on working.

The “Spin” button

Spin The user can press the Spin button to select the desired time of spin.

The “Rinse” button

Rinse The user can press the Rinse button to select the desired time of rinse.

“Program” select

Program Application
Normal Use this cycle for normally soiled cotton and mixed fabric loads.
Bedding Use this program for bed sheets, towels, curtains, and other bulky textile clothing.
Standard Standard wash for general fabric.
Program)
Quick Express wash suitable for a small amount of slightly soiled clothes.
Soak Washing the relatively big thick or very dirty laundries.
Batik Specially designed for batik clothes.
Delicate Use this cycle to wash lightly soiled garments and delicate
clothes that need gentle washing.
“Hijab Specially designed for hijab clothes.

Operation

“Wash” button

Wash Press the wash button to select the desired time of wash.

The “Water Level ” button

Water Level During normal and standard cycles, the washing machine will detect the size of the load and select the water level automatically between 4, 6, 8, or 10.
Users can select the water level by themselves, if need to adjust water level after
the operation, need to press start/pause first, then can select water level. . If there is water inside the tub, the machine can not detect the laundry size, it will display water level“4”. If add wet laundry, it may display water level “8”, you can select a suitable water level by yourself.
During the operation of the wash or rinse program, you can add water by keeping pressing the water level button, releasing pressing, will stop input water.
The displayed water level may be different with the actual water level due to
the different moisture of laundry.
Choose the “tub clean” function, press the water level button, there is no reply.

“Tub Clean” function

Tub Clean You can use this function to clean the inner tub and outer tub of
washing machine.
Spin alternately, and the total soak time is 10 hours to make sure better
clean effect.
Do not put clothes during the tub clean process.

Button Operation and Descriptions

  1. Press the button to switch on the power
  2. Press the Program button to select a suitable automatic program

  1. After the power is switched on, “Normal” is automatically set. To select another fully-auto program, please press the “Program” button till the corresponding indicator is light. Refer to the ” Program ” button on Page 12. For example, select Quick for the quick washing of the laundries with light dirt.
  2. Press the Water Level button to select a suitable water level.
  3. Press theRinse,button to select the desired times of rinse.
  4. Press the Wash button to select the desired time of wash.
  5. Press the Spin button to select the desired time of spin. ,
  6. Press the Start/Pause button to start the cycle.

Cycle completed
When the machine has completed the selected/current wash cycle an audible alarm will sound and the machine will switch off automatically.

Cleaning or Maintenance

Maintenance

Remove the power plug before carrying out any cleaning or maintenance.
Clean the lint filter(s) and detergent box after each wash, otherwise, it may influence you to use the machine.
Clean the detergent box and set it on the control panel seat.

  1. The method of dismantling: Push it gently.
  2. The method of cleaning: Use a brush and duster cloth to clean it, then flush it with water.
  3. The method of installation: Install it gently and push it in.

The filter at the water inlet valve may become blocked by impurities in the water supply. Clean it with a plastic bristled brush every two months.

■The lint filter must be used during washing.
■ It must be cleaned in time after each use. The methods of dismantling and installing the lint filter as follows:

  1. Push down the spring piece of the top lint filter to make the claws out of the filter cover, and then pull out the lint filter to get it down. (figure1)
  2. Push the back of the lint filter, and then you can get down it off the front cover of the lint filter.(figure2)
  3. Sweep the lint in the lint filter.
  4. Put the back of the lint filter into the front cover.
  5. Put the lint filter into the filter cover, and make it tight.
  6. Make sure the lint filter is well installed, or it can influence your use.

If the cabinet is dirty, wipe it with a damp cloth

  • Do not wash directly with water.
  • Wipe with a neutral detergent(please check directions on the detergent bottle first).
  • Do not wipe the machine with thinners, petrol, alcohol, or other harsh solvents.

  1. After the washing cycle has finished, turn off the water faucet. (If needed, you can remove the water inlet hose).
  2. Do not store water in the washing machine for a long period without completing a wash cycle. Drain the water completely after each wash.
  3. Hang up the power cord and drain the hose.
  4. Wipe up any drops of water on the surface of the machine and inside the tub. Leave the lid open for about 1 hour after each wash to evaporate any residual water.

Trouble-shooting

If there is a fault or the machine does not operate correctly, remove the power plug before checking the machine. Using the diagnostic list below, please check if the machine requires repair. If a repair is required, please contact our customer care team, do not try to fix it by yourself

Problem Possible causes What to do
The machine does not drain or drain slowly. The display shows El. ■Is the drain hose blocked? ■ Remove the blockage. Press the Start/Pause button once more.
The machine stops running The display shows E2. ■The top lid is not closed. ■ Close the top lid. Press the StarUPause button once more.
The machine does not spin. The display shows E3. •Has the laundry been placed unevenly in the machine?
■ls the machine level?		 ■ Redistribute the load evenly. Press the Start/Pause button once more.
■ Level the machine.
The display shows E4. •Is the water tap closed or has the water supply been interrupted?
•Is the water inlet valve blocked?
•Is the water pressure too low?		 ■ Turn on the water tap. Press the Start/Pause button once more. It Cleans the water inlet valve then press the Start/Pause button once more.
•Use after the water pressure is normal.
The display shows FA. •The water level sensor has failed. ■ Please contact Customer Care.
The machine does not work. Will not wash •Is there a power failure?
•Is the power plug inserted tightly?
■Has the water level reached a preset position?		 •Wait for the power supply to be restored.
■ Insert the power plug tightly.
■Wait for the water to fill to the preset level
Will not spin •Is the power plug inserted tightly?
■Is the top lid closed?
■Is the laundry distributed unevenly in the machine?		 ■ Insert the power plug tightly.
■ Close the top lid. Press the StarUPause button once more.
■ Redistribute the laundry.
There are abnormal sounds inside the machine.
,		 ■Is it the machine level?
•Has the laundry been placed unevenly in the machine?
■Are there any foreign objects inside the bowl?		 ■Level the machine.
■Redistribute the load evenly. Close the top lid. Press the StarUPause button once more.
■Remove the foreign objects.
Problem Possible causes What to do
The water tap leaks. ■Is the water inlet hose loose? ■ Fasten the inlet hose.
The display shows F2. ■ Indicates water has reached a critical level. ■ Please contact Customer
Care.
Common occurrence
Situation Cause
■The spinning is intermittent after it starts. ■Redistribute the load evenly. Close the top lid.
■Select spin program, but it does not work. ■The program is setting the drain time, there will be a pause before the spin program starts.
■There may be water in the drain hose when first used. ■ It may be residual water after performance inspection by the factory.
■The wash procedure pauses. ■The cloth sensor is detecting, it will add water after about 48 seconds.

Packing list

Name Quantity Storage position
■Automatic washing machine ■ One
■ Bottom plate ■ One ■Between the upper cushion of the washing machine package and the upper seal of the package carton
■ User manual ■ One ■Inside the document bag
•Components of the water inlet hose •One •Inside the accessory bag
■Screw . ■ One ■ Inside the document bag

Specification

Type Fully Automatic Washing Machine
Model HWM120-M826
Rared voltage/frequency 220-240V/50Hz
Rated washing power 500W
Rated spinning power 360W
Net weight 47kg
Gross weight 53kg
Dimensions(mm) W 610 D 620 H 986
Water inlet pressure 0.03MPa-1.0MPa
Rated Washing capacity 12kg