Panasonic NI-QL1000 Cordless Steam Iron Instruction Manual

Cordless Steam Iron
Operating Instructions
Model No. NI-QL1000

CONFORMS TO UL STD. 60335-1 & 60335-2-3
CERTIFIED TO CSA STD. C22.2 NO.81
CONFORME A LA NORME CSA C22.2 NO.81

Thank you for buying a Panasonic Iron HOUSEHOLD USE ONLY

SAFE USE OF THE IRON

Your safety and the safety of others is very important.
We have provided important safety messages in these Operating Instructions and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. It is used to alert you to potential hazards that can kill or injure you and others. The safety messages will follow the safety alert symbol and either the word ” WARNING ” or ” CAUTION “. These words mean:

WARNING
This describes issues that could cause death or serious injury.

CAUTION
This describes issues that could cause minor injury or damage to your belongings.

The safety messages will tell you what the potential hazard is, how to avoid and reduce the chance of getting injured, and what can happen if the instructions are not followed. Your iron is an appliance to be used only for ironing fabrics on an ironing board.

IMPORTANT SAFETY INSTRUCTIONS

When using your iron, basic safety precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THE IRON

WARNING

To reduce the risk of burns, electric shock, fire, or injury to persons:

  • The appliance must not be left unattended while it is connected to the household outlet.
  • Immediately stop using and remove the Power Plug if there is an abnormality or malfunction. Failure to do so may cause fire, electric shock, or injury. <Examples of abnormalities>
  • The appliance stops occasionally, or the Power Cord or the Power Plug is abnormally hot or discolored.
  • The appliance is deformed or smells of burning. -Immediately request an inspection to Panasonic Company.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance. Failure to do so may cause an accident or injury.
  • Close supervision is required for any appliance used by or near children. Do not leave the appliance unattended while the appliance is connected or on an ironing board. Doing so may cause a fire.
  • To avoid a circuit overload, do not operate the appliance on the same circuit with another high wattage appliance.
  • Do not use in proximity to flammable materials (such as alcohol, benzine, thinners, aerosols, hair care products, nail polish remover). Doing so may cause an explosion or fire.
  • The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking. Do not repair by yourself. It should be repaired by the authorized service center. Failure to do so may cause ignition or electric shock.
  • Never modify, disassemble, or repair. Doing so may cause ignition or injury due to abnormal operation. Contact Panasonic Company.
  • Do not use the appliance with a wet hand. Doing so may cause electric shock or fire due to a short circuit.
  • Do not connect or disconnect the Power Plug to a household outlet with a wet hand. Doing so may cause electric shock or injury.
  • To avoid the risk of electric shock, do not immerse the appliance in water or other liquids or use this appliance near water. Doing so may cause electric shock or burn or fire due to a short circuit.
  • Do not damage or modify, or forcefully bend, pull, or twist the Power Cord. Also, do not place anything heavy on or pinch the Power Cord. Doing so may cause electric shock or fire due to a short circuit.
  • Never use the appliance if the Power Plug fits loosely in a household outlet. If the Power Cord is damaged, it must be replaced by the manufacturer, its service center to avoid a hazard. Failure to do so may cause an accident or injury.
  • Do not use an extension cord. If an extension cord is absolutely necessary, a cord with an ampere rating equal to or greater than the maximum rating of the appliance shall be used. A cord rated for less amperage can result in a risk of fire or electric shock due to overheating. Care shall be taken to arrange the cord so that it cannot be pulled or be tripped over.
  • Do not operate the appliance with a damaged Power Cord or in the event the appliance has been dropped or damaged. To avoid the risk of electric shock, do not disassemble the appliance. Take it to a qualified serviceman for examination and repair. The incorrect assembly might result in a risk of electric shock when the appliance is used after reassembly.
  • Always disconnect the appliance from the household outlet before filling the appliance with water, emptying the water from the appliance, and when it is not in use. Failure to do so may cause electric shock or fire.
  • Regularly clean the Power Plug to prevent dust from accumulating. Failure to do so may cause fire due to insulation failure caused by humidity. Disconnect the Power Plug and wipe with a dry cloth.
  • Do not spray glue on the product. Doing so may stiffen the Power Cord, or result in an electric leakage of the Power Plug or burning of the Power Base.
  • When retracting the cord, the Cord may whip and cause personal injury if it retracts freely. Always hold the Plug and Cord in one hand while retracting.
  • Use only electric iron model NI-QL1000 with this Power Base.
  • Hot surface/hot support rollers. Do not touch after iron is energized.

CAUTION 
To reduce the risk of personal injury and damage to your iron:

  • Only use an appliance for its intended use. To protect against burns or injury to persons, do not iron or steam fabrics while being worn on the body.
  • Burns can occur from touching hot metal parts, hot water, or steam. Use caution when you turn the appliance upside down. There might be hot water in the Water Tank.
  • The iron must be used and rested on a flat, stable surface. When placing the iron on the Power Base, ensure that the surface on which the Power Base is placed is stable, and rest the iron firmly on the Power Base.
  • Do not add perfume, vinegar, starch, descaling agents, ironing aids or other chemicals, they can stain fabrics; instead, use room temperature tap water for it.
  • Drain water from the Water Tank after use. Failure to do so may cause scalds due to the remaining water leaking out the next use.
  • Always turn the appliance “Off” before plugging or unplugging the appliance from the household outlet. Never pull on the Power Cord to disconnect the iron from the household outlet; instead, grasp the Power Plug and pull on the Power Plug to disconnect the iron.
  • Do not store the Power Cord at sharp angles. Doing so may cause the wire in the Power Cord to break with the load, which may cause electric shock or fire due to a short circuit.
  • Do not let the Power Cord touch hot surfaces. Let the appliance on cool completely before putting the Iron away.
  • Test on an inconspicuous area when using high-end or specially processed items. Failure to do so may cause damage to the fabric.
  • Only use the appliance on fabric, according to the garment’s care instructions. Failure to do so may cause damage (e.g. leather).
  • If the Steam/Dry Selector is not in the Dry position after use, the remaining water will move into the Soleplate and can result in burns the next time the iron is used.
  • Do not use the Power Shot, while the Power Plug is unplugged. Water will remain inside the Soleplate which will cause staining.
  • Do not use Steam or Power Shot while the temperature selector is set to “Off”. Doing so may cause water to leak.
  • Do not use the Steam/Dry Selector unless the appliance is sufficiently hot to produce steam. Doing so may cause water to leak.

SAVE THESE INSTRUCTIONS

For proper use of your icon, read remaining safety cautions and operating instruction

COMPONENTS IDENTIFICATION

BECOMING FAMILIAR WITH YOUR CORDLESS IRON

How does it work?
A cordless iron is NOT a rechargeable device. You can not continuously use this iron without placing it in the Power Base: the device that provides the energy required to heat up the soleplate. The iron will re-heat quickly every time it is placed on the Power Base.

TIPS AND HINTS BEFORE USING YOUR IRON

  1. Most ordinary tap water can be used in this Iron. However, in extremely hard water areas, distilled or demineralized water should be used. Do not use water processed through home water softening systems, since this water contains minerals that may be harmful to the iron.
  2. It is best to start ironing with garments which require lower temperature settings. The wrong temperature setting may damage the fabric. If you are not sure of the fabric content, try the temperature of the iron on a hidden area of the garment.
  3. Before ironing, sort the garments according to the different heat settings required. Do not touch plastic buttons with a hot iron, as this may damage the buttons. Caution is also required when ironing around zippers and similar items which might scratch the Soleplate.

As a guide to the international Textile Care Labeling code,the following symbols are noted for your information. INTERNATIONAL TEXTILE CARE & LABELING CODES

A symbol crossed out indicates that the article of clothing must not be subjected to the particular treatment.
EXAMPLE: (DO NOT BLEACH).

HOW TO REMOVE THE COVER CASE

  1. Place the unit on a firm and stable surface.
  2. While pulling the Case Lock Hooks to the outside position, lift the Cover Case to open.

NOTE:

  1. The Cover Case cannot be unlocked when you lift the Cover Case with the Power Base.
  2. Please detach the Shock Absorber and Film before ironing.

HOW TO FILL WITH WATER

  1. Remove the Water Tank by pressing the Water Tank Release Button.
  2. Open the Water Fill Cover.
  3. Fill the Water Tank up to the MAX ” line. DO NOT OVERFILL. Check the water level with the Water Tank held in its vertical position.
  4. Close the Water Fill Cover.
  5. Re-install the Water Tank into the main unit. Push it until a click sound is heard.

HOW TO ENERGIZE THE IRON

To maintain the temperature at the selected level, the iron must be energized while it rests securely on the Power Base. The Power Base is also the intended rest place for the iron.
NOTE:
When you need to set the iron down, the iron must be placed only on the Power Base. Placing it on fabrics while hot can cause the fabric to scorch or bum, which can cause a fire.

  • Use only electric iron model NI-OL1000 with this Power Base.
  • Hot surface/hot Support Rollers. Do not touch after iron is energized.

HOW TO CONTROL TEMPERATURE

→ How to operate the Temperature Control Pad

NOTE: All the lights will turn off once the iron leaves the Power Base. They will turn on again when the iron is replaced.
HOW TO USE AS A STEAM IRON

  1. Fill the iron with water. See section ” HOW TO FILL WITH WATER “.
  2. Plug the Power Cord into the household outlet.
  3. Set the iron on the Power Base securely. The green ‘ OFF ” light will turn on.
  4. Push the ” SET ” Pad to the corresponding temperature level. The red light starts blinking. See section ‘ HOW TO CONTROL TEMPERATURE ” and the following charts:
    Temperature Level Steam/Dry Selector Position
    LOW
    MED
    HIGH

  5. Hold the iron horizontally and move the Steam/Dry Selector into the desired steam position after the Temperature Control light turns on continuously. You can then start ironing.
    Notes: If the green light does not tum on, replace the iron on the Power Base again, otherwise the Temperature Control Pad cannot function.
  6. HOW TO USE AS A DRY IRON

    1. Move the Steam/Dry Selector to the Dry position.
    2. Plug the Power Cord into the household outlet.
    3. Set the iron on the Power Base securely. The green ” OFF ” light will turn on.
    4. Push the ” SET’ Pad until the red blinking light reaches your desired temperature level. Wait until the Temperature Control light turns on continuously. You can then start ironing.

    SPECIAL FUNCTIONS

    1. Power Shot
    The ” Power Shot ” feature provides extra steam which goes deep into the garment and is helpful for removing stubborn wrinkles. The ” Power Shot ” feature operates properly only in the “HIGH” indication area of the “SET’ Pad when steam or dry ironing ( If used at a lower setting, water spots will occur because the iron is not hot enough to change water to steam ). If you have not used the ” Power Shot ” feature for a long time, it is necessary to clean the inside of the iron before using this feature on any clothes to be ironed. Simply test the ” Power Shot ” feature several times away from the ironing board and clothes to be ironed. This will prevent brown spotting or water spotting on the clothes.

    1. Fill the iron with water. See section ” HOW TO FILL WITH WATER “.
    2. Plug the Power Cord into the household outlet.
    3. Set the iron on the Power Base securely. The green ” OFF ” light will turn on.
    4. Push the ° SET ° Pad to the “HIGH” temperature level. The red light starts blinking.
    5. Preheat the iron until the light turns on continuously, usually about 1-2 minutes.
    6. Simply pump the ” Power Shot Button ” when steam is desired. Pump the ” Power Shot Button ” several times at the beginning of each ironing session.
    7. Allow at least 5 seconds between uses of the ” Power Shot Button ” to prevent water spots. Use a press cloth if necessary.

    NOTE: Do not touch the fabric with the iron. Keep the iron slightly over the fabric to prevent bums or disfiguring.

    2. Vertical Steam
    To get better results when using vertical steam, hang the garment on a clothes hanger. Curtains and drapes may also be steamed once they’re hung. Hold the iron away from your body, close to but not touching the fabric. Pull the fabric tight with your free hand and pump the Power Shot Button at 5 seconds intervals as you pass the iron over the wrinkled fabric.

    3. Anti-Drip System (Automatic Water Seal)
    This model has an Anti-Drip System. When the temperature of the Soleplate’s surface drops below 250°F(121 °C), the valve for the vaporizing chamber in the iron automatically closes and stops the water from going in further. This prevents hot unvaporized water from ejecting out of the soleplate when the iron has cooled down. With this system, it is unnecessary for you to wait until the inside of the vaporizing chamber dries completely when you store the iron.

    NOTE: It is not a sign of malfunction when you hear a clicking sound.
    This sound can be heard whenever this System is activated.

    4. Auto Shut-Off
    The auto Shut-Off System provides you with a visible warning signal before the iron automatically shuts off. The iron will automatically shut itself off if it has been left on the Power Base longer than 30 minutes. Ten seconds before the actual shut-off, the temperature indicator light will start blinking rapidly until it goes off, then the ” OFF ” light will turn on.
    If the iron is not moved during the waming, the heater in the iron’s Soleplate will automatically shut off.
    The Automatic Shut-Off System activates only after the temperature reaches its selected level.
    To reheat your iron after it automatically shuts off, simply push the ” SET’ Pad until the red light appears at the desired temperature indicator. ” OFF ‘ light(green) remains on after your iron automatically shuts off. This light indicates that the iron is still plugged into the household outlet and voltage is being supplied to the Power Base.

    5. Spray
    Note: Before using the spray feature, check the fabric label for ironing instructions because some fabrics may be spotted or stained with moisture.
    The spray feature is particularly helpful for removing stubborn wrinkles and where extra dampening is needed.
    The spray may be used with steam or dry ironing.

    1. Simply pump the Spray Mist Button s. whenever spray is desired. If the spray doesn’t come out immediately, keep pumping until it does.
    2. To get a finer spray, pump the Button vigorously. To get a more powerful spray, pump the Button more slowly. For best results, use a quick, full stroke.

    6. Stay Clean Vents
    The built-in Anti-Calc System (Cale Cut) in the Water Reservoir continuously reduces scale buildup in the vaporizing chamber of the iron. This system makes it possible to use the steam function for a long period of time and prevents steam vents from clogging.

    HOW TO CARE FOR YOUR IRON

    AFTER EACH USE

    1. Press the ” SET ” Pad until the ” OFF ” light turns on.
    2. Move the Steam/Dry Selector to Dry Position.
    3. Unplug the iron, retract the cord slowly. Always hold the plug and cord with one hand while it is retracting.
    4. Empty the water from the Water Tank. DO NOT store the iron with water inside.
    5. Push the Cover Case until it clicks to lock.

    MAIN BODY / POWERBASE 

    1. When cleaning the main body of the Iron / Power Base, make sure the Iron / Power Base has cooled down.
    2. Wipe the Iron / Power Base with a damp cloth if necessary, use a mild detergent. NEVER USE ANY HARSH

    SOLEPLATE
    *The best way to remove adhesive from the soleplate is to iron over an old cotton cloth in only one direction after heating the iron.
    *Starch and another residue can be easily removed from the soleplate with a damp cloth.
    *To avoid scratching the finish, never use a metallic pad to clean the Soleplate, and never place the iron on a rough surface.
    * If synthetics are being ironed on a higher temperature level than instructed, the fabric not only will be damaged but the soleplate will often be covered with the melted remains of the synthetic fabric.

    SPECIFICATIONS

    Model NI-QL1000
    Power Source 120 V ~ 60 Hz
    Power Consumption 12.5 A, 1 500 W
    Net Weight 4.4 lb (2.0 kg)

    FABRIC IRONING CHART

    NOTES:

    1. Check garment for specific ironing instructions. Always follow the manufacturer’s instructions.
    2. Iron blended fabrics at setting for lower-temperature fibers.
    3. Use caution, some synthetics may melt at high temperatures.
    4. Dry iron on the reverse side for delicate fabric.
    5. Iron clothes with “Use press cloth” or any other ironing fabric according to the specific symbol.
    Ironing
    Symbols
    Fabric
    Examples
    Temperature
    Control Pad
    Setting
    Ironing Recommendations
    Cotton HIGH
    •••
    Steam ironing is suggested.
    Sprinkle water on the fabric, depending on its thickness. Iron dark fabrics on the reverse side to avoid unwanted sheen.
    Linen
    Steam ironing is suggested.
    Iron dark fabrics on the reverse side to avoid unwanted sheen.
    Rayon
    Polyester
    MED
    ••
    Dry iron on the reverse side.
    To touch-up collars, cuffs, pockets, etc…, lightly iron the surface.
    Steam ironing is suggested.
    Never iron until completely dry, but leave it with a little moisture.
    Wool
    Acrylic LOW
    Dry iron on the reverse side, or use a press cloth on top of the fabric. Don’t sprinkle the water directly on the fabric to avoid spots.
    Dry iron on the reverse side.
    Silk

    LIMITED WARRANTY (U.S.A)

    Panasonic Product Limited warranty

    Limited Warranty Coverage (For the USA Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b)replace it with a new or a refurbished equivalent value product, or (c)refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

    Product or Part Name Labor Parts
    Small Appliances 1 yr. 1 yr.

    During the “Labor warranty period, there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product that was not sold “as is”.
    Mail-in Service – Online or Telephone Repair Request Online Repair Request
    To submit a new repair request, and for a quick repair, status visit our Web Site at: http://shop.panasonic.com/support

    When shipping the unit, carefully pack and send it prepaid in the original (or supplied) carton. Include a letter detailing the complaint along with the bill of sales and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. When shipping Lithium Ion batteries please visit our website at http://shop.panasonic.com/support as Panasonic is committed to providing the most up-to-date information.

    IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMERS WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

    Limited Warranty Limits And Exclusions
    This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER glass, plastic parts, temperature probes (if included), and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages that occurred in shipment or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, maladjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a factory service center or another authorized servicer, or damage that is attributable to acts of God.

    THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
    ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

    Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:

    Consumer Affairs Department
    Panasonic Corporation of North America
    661 Independence Pkwy
    Chesapeake, VA 23320

    PARTS AND SERVICES, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR  ESPONSIBILITY.

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    LIMITED WARRANTY (Canada)

    Panasonic Canada Inc.
    5770 Ambler Drive, Mississauga, Ontario L4W 2T3
    PANASONIC PRODUCT – LIMITED WARRANTY

    EXCHANGE PROGRAM

    Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.

    Electric Iron One (1) year

    This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging.

    IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED

    LIMITATIONS AND EXCLUSIONS
    This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages that occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, the introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is attributable to acts of God.

    THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.)

    In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory.
    CONTACT INFORMATION
    For product information and operation assistance, please visit our Support page: www.panasonic.ca/english/support

    For defective product exchange within the warranty period, please contact the original dealer.

    (U.S.A.)
    Panasonic Corporation of North America
    Two Riverfront Plaza, Newark, NJ 07102-5490
    http://www.panasonic.com/contactinfo
    http://www.panasonic.com/help

    (Canada)
    Panasonic Canada Inc.
    5770 Ambler Drive
    Mississauga ON L4W 2T3
    http://www.panasonic.com