KitchenAid KCO224 Countertop Oven Owner’s Manual

Countertop Oven
KCO224

PARTS AND FEATURES

1 Cool down surface for Oven Rack
2 Chrome-plated Steel Broiling Rack
3 Enamel Multipurpose Pan
4 Chrome-plated Steel Oven Rack
5 Stainless Steel Door Handle
6 Toughened Glass Window
7 Removable Crumb Tray
8 High-contrast LCD Display
9 Start: Push to start selected function.
10 Cancel: Stops selected function.
11 Time/Slices: Push to select time or number of slices.
12 Temp/Shade: Push to select temperature or shade.
13 Function: Push to select function.
14 Knob: Rotate and press to select function, temperature, shade, time, or number of slices*.
15 Convection Fans
16 Plug for Temperature Probe
17 Temperature Probe
1 8 Air Fry Basket

* Adjust the time by 1 minute for the first hour and then by 5 minutes for the next hour.
Adjust by 5 °F or 1 °C temperature, depending on the unit selected.

PRODUCT SAFETY

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER You can be killed or seriously injured if you don’t immediately follow instructions. 
WARNING You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

  1. Read all instructions.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. To protect against electrical shock, do not immerse the cord, plugs, or any parts of the Countertop Oven in water or other liquid.
  4. Close supervision is necessary when any appliance is used by or near children.
  5. Unplug from outlet when not in use and before cleaning. Allow cooling before putting on or taking off parts.
  6. Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest Authorized Service Facility for examination, repair, or electrical or mechanical adjustment.
  7. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
  8. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
  9. Do not place on or near a hot gas or electric burner, or in a heated oven.
  10. Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
  11. Use extreme caution when removing Broiling Rack, Multipurpose Pan, Oven Rack, or disposing of hot grease.
  12. Oversize foods or metal utensils must not be inserted in a Countertop Oven as they may create a fire or risk of electric shock.
  13. A fire may occur if Countertop Oven is covered or touching flammable material, including curtains, draperies, walls, and the like, when in operation. Do not store any item on top of the appliance when in operation.
  14. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
  15. Extreme caution should be exercised when using containers constructed of materials other than metal or glass.
  16. Do not store any materials, other than the manufacturer’s recommended accessories, in this Countertop Oven when not in use.
  17. Do not place any of the following materials in the Countertop Oven: paper, cardboard, plastic, or anything similar.
  18. Do not cover the crumb drawer or any part of the Countertop Oven with metal foil.
    This will cause overheating of the oven.
  19. To disconnect, turn the Countertop Oven “off” by pressing the Cancel button, then remove the plug from the wall outlet.
  20. Do not use outdoors.
  21. Do not use appliances other than intended use.

SAVE THESE INSTRUCTIONS
This product is designed for household use only.

ELECTRICAL REQUIREMENTS

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Voltage: 120 VAC
Frequency: 60 Hz
Wattage: 1800 Watts

NOTE: If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the plugin anyway. Do not use an adapter.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician install an outlet near the appliance.
The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
A short power-supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord.

GETTING STARTED

Before first use, clean all parts and accessories (see “Care and Cleaning” section). Remove all packaging materials, if present. Place the Countertop Oven on a dry and flat level surface.

Make sure all sides are positioned with a 4” (10 cm) distance. Open and align the oven rack with the grooves for desired positions.

PRODUCT FUNCTIONS

The product features 12 cooking functions for a variety of cooking tasks. Memory settings allow customizations. All your settings will be remembered for the next use (until unplugged).

EVEN-HEAT™ TECHNOLOGY

The KitchenAid® Even-Heat™ system provides consistent cooking, without cold spots or overcooking. It cycles between different heating elements On and Off and uses certain elements for only part of the cooking.

PREHEATING

Allows your oven to saturate the walls and cooking racks based on the oven’s set temperature to remove cold spots that draw heat away from food.
During preheating, a light ring around the start button will glow with “Preheating” displayed on the LCD. A chime will sound after reaching preheat set temperature. Now insert the food and begin cooking. To skip the Preheating and start the timer directly, push the START button again. Refer to recipes for specific Preheating details.
NOTE: NOT available on Keep Warm, Reheat, Toast, or Bagel functions.

TOASTING FUNCTIONS

Refer to the below charts for toasting and cooking functions, or see detailed explanations and tips provided further for all functions.

Toasting functions Rack No. Preset Shade Shade Range (Light to Dark) Preset Slices Range (# of slices)
Toast 2 4 1 – 8 2 1 – 6
Bagel 2 4 1 – 8 2 1 – 6

Toast

  • For bread, toaster pastries, frozen waffles.
  • Place bread in the center of the oven rack and Bread slices do not need to be flipped.
  • If reheating pastries, use the Reheat function.

Bagel

  • Nicely brown the top of cut bagels while gently warming the outside.
  • Place bagels on the oven rack with the cut sides facing up. Bagels do not need to be flipped.

COOKING FUNCTIONS

Cooking function Rack No. Preset Temp. °F (°C) Temperature Range °F (°C) Preset Time (Mins.)

Elements Run

Air Fry 2 400°F
(205°C)
150 – 450°F
(66 – 232°C)
17 It Runs 5 elements and fans
Dehydrate 1- 2 150°F
(66°C)
80 – 180°F
(27 – 82°C)
360 2 bottom
Bake** 2 – 3 350°F
(177°C)
150 – 450°F
(65 – 232°C)
30 Runs 5 elements
Broil** 1 – 2 450°F
(232°C)
350°F (177°C)
450°F (232°C)
8 Runs top three elements
Roast** 3 350°F
(177°C)
150 – 450°F

(65 – 232°C)

60 It Runs 4 elements and fans
 Convection Bake** 3 325°F (163°C) 150 – 450°F
(65 – 232°C)
20 It Runs 5 elements and fans
 Meat Probe** 3 350°F
(177°C)
200 – 450°F
(93 – 232°C)
160 °F*
 Keep Warm 2 – 3 170°F
(76°C)
150 – 450°F
(65 – 232°C)
60 Runs bottom 2 elements
 Reheat 2 – 3 300°F
(148°C)
150 – 450°F
(65 – 232°C)
15 It Runs 2 top and 2 bottom
  Proof** 3 90°F
(32°C)
75 – 90°F
(24 – 32°C)
30 Runs bottom 2 elements

* In the Meat Probe function, the default food target temperature is 160 °F.
** The Countertop Oven will automatically preheat in these functions.

Air Fry

  • Ideal for pre-breaded foods like Chicken nuggets, chicken tenders.
  • Most foods will not require to be flipped.
  • For homemade meals with skin, bigger than chicken wings, it is recommended to flip mid-process.

Dehydrate

  • Dehydrate option is to remove moisture content from veggies or fruits to dry and preserve them.

Bake

  • Use for baking cakes, breads, casseroles, pastries, and muffins.
  • Food may cook up to 30% faster when using Convection function. Check baked goods before the expected finish time to avoid overcooking.

Broil

  • Use for Chops, fish, seafood, and browning.
  • For best results, use the 9” x 13” multipurpose pan and rack. It is designed to drain juices and help avoid spatter and smoke.
  • For proper draining, do not cover the rack with foil. Instead, line the pan bottom with aluminum foil for easier cleaning.

Roast

  • Use for Chicken, meat and vegetables. The oven distributes power to the top and bottom heating elements to maintain the desired oven temperature.

Conv. Bake

  • Use for Cakes, breads, casseroles, muffins, proteins and others.
  • Convection function can be used with thin cuts of fish, to eliminate flipping.
  • Convection bake is similar to the bake function with all 5 heating elements working. In addition, dual convection fans operate to stir the air in order to distribute heat more evenly.

Meat Probe

  • Use function for Steaks, Chicken & other proteins. Use to perfectly cook meats and otherproteins to a set internal temperature.

Keep Warm

  • Use to keep food warm before serving.
  • The preset temperature is 170°F (76°C) but can be changed as per the item being warmed.

Reheat

  • Use to bring the food to serving temperature.
  • The preset suggested temperature is 300°F (148°C), but you may need to adjust this depending on the item being reheated to avoid overcooking or drying out the food.

Proof

  • Use for Dough. To speed up bread proofing. With a range of 75 – 90°F (24 – 32°C) temperature and lower heating elements, this setting can be used to accelerate bread proofing (rising).

PRODUCT USAGE

IMPORTANT: Maintain enough clearance between the top of the food item and the top elements. If necessary, adjust the Oven Rack position.

USING THE TOASTING FUNCTIONS

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Plug into a grounded 3 prong outlet.
Press Function, Start or push Knob to wake up the controls. Rotate the Knob to change function.
In Toasting functions, shade and slices will be shown. In Cooking functions, the preset temperature will be shown.
Press Temp/Shade button. If desired, rotate Knob to adjust the preset shade.
Press the Time/Slices button or Knob to select a preset number of slices. If desired, rotate Knob to adjust the number of slices.
Press Start to begin the cycle and the timer will start the countdown.
USING THE COOKING FUNCTIONS

The Air Fry function uses a combination of hot air and heating elements to prepare crispy foods.

(See “Cooking Functions” chart for temperature ranges.)

Press Temp/Slices button or Knob to select preset temperature. If desired, rotate Knob to adjust. Press Time/Slices button or Knob to show preset time. If desired, rotate Knob to adjust the cooking time. Press Start to preheats the Oven. To skip preheat and start the timer directly, press the Start button again.
You can add or reduce time and/or temperature as you cook by pressing the
time or temperature buttons and rotating the knob to change as desired.
A chime sounds when preheat is complete.
The display will change to show the time counting down.
Open and place the food on the rack.
Close the door.
When the cycle is complete, a chime will sound. and the Air Fryer will shut off automatically.

IMPORTANT: Always use oven mitts when removing pans or racks.

USING THE MEAT PROBE FUNCTIONS
Insert the probe into the food item. Place food in the oven. Lift probe cover and connect the temperature probe to the jack.
NOTE: Keep the probe as far away from the heating elements as possible.
Rotate the Knob to adjust the preset oven temperature. Press Knob or press the temperature button to set the target temperature for food. Press the Start button to begin.

CARE AND CLEANING

NOTE: Allow Countertop Oven and accessories to cool completely before cleaning.

First, unplug your Countertop Oven from the outlet.
Open the door, then remove all items.
The oven rack, Multipurpose pan, Air Fry basket, and Broiling rack are dishwasher safe, but hand washing is recommended.
The Crumb tray and Temperature probe can be cleaned with warm, soapy water, then rinse with clean water and dry thoroughly.

IMPORTANT: Do not use cleaning agents, abrasive cleansers, or metal scouring pads on the inner or outer surfaces of the oven. They could scratch the surface.

INTERIOR: The inside walls of the oven feature a nonstick coating. Remove heavy spatter with a nylon or polyester mesh pad, sponge, or cloth dampened with warm water. Dry thoroughly.

EXTERIOR: Wipe the outside of the Countertop Oven with a clean, damp cloth and dry thoroughly.

IMPORTANT: Ensure all parts and surfaces are completely dry before re-use.

FOR DETAILED INFORMATION ON THE COUNTERTOP OVEN
Visit www.kitchenaid.com/quickstart for additional instructions with videos, inspiring recipes, cleaning tips, and tips on how to use your Countertop Oven.

TROUBLESHOOTING GUIDE

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Problem

Solution

If the oven fails to start: Check to see if the oven is plugged into a grounded 3 prong outlet.
Check to see if the fuse in the circuit breaker box to the oven is in working order.
If the problem cannot be corrected: See the “KitchenAid Warranty and Service” sections. Do not return the Countertop Oven to the retailer – retailers do not provide service.
If “E1 or E2” flashes on the display and a chime sounds: The NTC sensor may not be working. This issue can not be corrected. Please see the “KitchenAid Warranty and Service” sections.
If “E3” flashes on the display and a chime sounds: Make sure the temperature probe is inserted in the food and kept inside the oven while using Meat Probe functions.
To reset the oven, press the cancel button, or unplug and re-plug the unit.
If “E4” flashes on the display and a chime sounds: The temperature probe is not correctly inserted in food. Make sure the probe is inserted in a dense part of protein for accurate cooking. Please check the inside food temperature before serving, or restart the cycle with the desired temperature.
To reset the oven, press the cancel button, or unplug and re-plug the unit.
If “PLUg” appears on the display and the probe icon flashes and a chime sounds: The temperature probe is not properly plugged in. Make sure the jack is fully pushed into the socket. Remove and replug the temperature probe to assure good contact.

WARRANTY AND SERVICE

KITCHENAID COUNTERTOP OVEN WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

This warranty extends to the purchaser and any succeeding owner for Countertop Ovens operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

Length of Warranty: One Year Full Warranty from date of purchase.
KitchenAid Will Pay for Your Choice of:

Hassle-Free Replacement of your Countertop Oven. See the next page for details on how to arrange for service, or call the Customer eXperience Center toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center.
KitchenAid Will Not Pay for: A.  Repairs when your Countertop Oven is used in other than normal single-family home use.
B.  Damage resulting from accident, alteration, misuse, or abuse.
C.  Any shipping or handling costs to deliver your Countertop Oven to an Authorized Service Center.
D.  Replacement parts or repair labor costs for Countertop Oven attachments operated outside the 50 United States, District of Columbia, Puerto Rico, and Canada.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED

BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Countertop Oven should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Countertop Oven returned to us. Your replacement unit will also be covered by our one-year limited warranty.
If your Countertop Oven should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address (no P.O. Box numbers, please).
When you receive your replacement Countertop Oven, use the carton, packing materials, and prepaid shipping label to pack up your original Countertop Oven and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY—CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Countertop Oven should fail within the first year of ownership, we will replace your Countertop Oven with an identical or comparable replacement. Your replacement unit will also be covered by our one-year limited warranty.
If your Countertop Oven should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-807-6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address.
When you receive your replacement Countertop Oven, use the carton, packing materials, and prepaid shipping label to pack up your original Countertop Oven and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218

Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the Countertop
Oven for information on how to obtain service.
For service information in Canada:
Call toll-free at 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.

PRODUCT QUESTIONS OR RETURNS
USA: 1.800.541.6390 | KitchenAid.com
CANADA: 1.800.807.6777 | KitchenAid.ca
MEXICO: KitchenAid.com.mx
LATIN AMERICA: KitchenAid-Latam.com

®/™ ©2021 KitchenAid. All rights reserved. Used under license in Canada.