KENWOOD KCL95 Cooking Chef XL Mixers Instructions

KENWOOD KCL95 Cooking Chef XL

Safety

  • Read these instructions carefully and retain for future reference.
  • Remove all packaging and any labels.
  • If the plug or cord is damaged it must, for safety reasons, be replaced by Kenwood or an authorised Kenwood repairer in order to avoid a hazard. important note – electronic medical implants
  • Like all induction heating products, this appliance generates short-range magnetic fields. If any user or person in close proximity has a pacemaker or other active implants, please consult a doctor before use, concerning any possible incompatibility to prevent any risk to health.
  • Switch off and unplug the appliance before fitting or removing tools attachments, after use and before cleaning.
  • Keep body parts, hair, jewelry and loose clothing away from moving parts and fitted attachments.
  • Never put your fingers etc., into the hinge mechanism.
  • Never leave the appliance on unattended when in a noncooking mode.
  •  When leaving the appliance unattended in the cooking mode, pay close attention to the following:
    • ensure the instructions are followed with regards to temperatures and maximum quantities to process;
    • make sure the unit and cord are positioned out of reach of children and away from the edge of the work surface;
    • check the progress on a regular basis to ensure enough liquid is added and food is not overcooking.
  • Never use a damaged appliance. Get it checked or repaired: see ‘Service and Customer Care’.
  • Never use an unauthorized attachment or more than one attachment at once.
  • Never exceed the maximum capacities and when using the induction heater never exceed the 3 litre maximum fill level marked on the inside of the bowl.
  • When using an attachment, read the safety and usage instructions that come with it.
  • Take care when lifting this appliance as it is heavy. Ensure the head is locked and that the bowl, tools, outlet covers and cord are secure before lifting.
  • When moving the appliance always pick up by the pedestal base and mixer head. Do not lift or carry the appliance by the bowl handle.
  • Never let the cord hang down where a child could grab it.
  • Never let the power unit, cord or plug get wet.
  • Be careful when handling or touching any part of the appliance when being used in the cook mode or after cooking, IN PARTICULAR THE BOWL, SPLASHGUARD AND TOOLS as they will remain HOT long after the appliance has been switched off. Use the handles to remove and carry the bowl.Use oven gloves when handling the hot bowl and hot mixing tools.
  • The symbol marked on the product indicates a surface that can become hot during use.
  • Take care when removing bowl tools after extended use as they may get hot.
  • The underside of the bowl will remain hot long after the heating has stopped. Use caution when handling and use the work surface protection mat when placing the bowl on heat sensitive surfaces.
  • Be careful of steam escaping from the mixer bowl particularly when opening the lid in the splashguard or when raising the mixer head.
  • If transferring hot food from the mixer to the blender, always allow the ingredients to cool to room temperature before placing in the blender.
  • Only use the bowl and tools supplied with this appliance. Never use the bowl with any other heat source.
  • Never operate the appliance in the cook mode with the bowl empty.
  • Never insert anything through the air vents.
  • When using this appliance ensure it is positioned on a level surface away from the edge. Make sure it is at least 10 cm from walls and ensure that the vents are not blocked. Do not position below overhanging cupboards.
  • For the correct and safe operation of the induction cooker ensure that the bowl base and temperature sensors are clean and dry before cooking.
  • Metallic objects such as knives, forks, spoons and lids should not be placed on the bowl pedestal/induction area as they can get hot.
  • As with all induction cooking appliances do not place credit cards, magnetic media or sensitive electronic equipment near to the appliance when in use.
  • Do not use the appliance for deep frying foods.
  • Always ensure food is thoroughly cooked before eating.
  • Do not exceed 250ml when cooking with oil.
  • Food should be eaten shortly after cooking or allowed to cool quickly and then refrigerated as soon as possible.
  • Misuse of your appliance can result in injury.
  • Do not use excessive force when pressing the touch screen and never use a sharp object to operate it.
  • Do not use the whisk for heavy mixtures (e.g. creaming fat and sugar) as you could damage it.
  • The power-supply cord is used to reduce risk resulting from becoming entangled in or tripping. Extension cords may be used if care is exercised in their use. If an extension cord is used: 1) The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance; and 2) The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally. If the appliance is of the earthed type, the extension cord should be a earthing-type 3-wire cord. The electrical rating of the appliance is listed on the bottom of the unit.
  • Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
  • Children should be supervised to ensure that they do not play with the appliance.
  • This appliance shall not be used by children. Keep the appliance and its cord out of reach of children.
  • Only use the appliance for its intended domestic use. Kenwood will not accept any liability if the appliance is subject to improper use, or failure to comply with these instructions.
  • The maximum rating is based on the mini chopper/mill attachment that draws the greatest load. Other attachments may draw less power.
  • This appliance is not intended to be operated by means of an external timer or separate remote-control system.
  • Do not move or raise the mixer head with an attachment fitted as the Stand Mixer could become unstable.
  • Do not operate your appliance near the edge or overhang the work surface or apply force to an attachment when fitted, as this may cause the unit to become unstable and tip over, which may result in injury.

Steamer attachment

  • This attachment produces steam which can burn you.
  • Do not get burnt by steam coming out of your steamer basket, especially when removing the splashguard or lifting the feed chute lid.
  • Take care when handling parts; any liquid, condensation, steamer part or Stand mixer part will be very hot. Use oven gloves.
  • Unplug the appliance before fitting or removing parts or cleaning.

Food safety

  • Cook meat, poultry, fish and seafood thoroughly. And never cook them from frozen.
  • Do not reheat cooked food in your steamer.
    Before plugging in
  • Make sure your electricity supply is the same as the one shown on the underside of your appliance.
  • WARNING: THIS APPLIANCE MUST BE EARTHED.
  •  This appliance conforms to EC Regulation 1935/2004 on materials and articles intended to come into contact with food.
  • This appliance is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
    Before using for the first time
  • Wash the parts: see ‘Care and Cleaning’.

Key Attachment outlets

  1. High-speed outlet (HSO)
  2. Slow speed outlet (SSO)
  3. Bowl tool socket
  4. Stir tool socket
    Mixer
  5. High-speed outlet cover Mixer head
  6. Slow speed outlet cover Cooking chef bowl
  7. Head – lift lever
  8. Control dial
  9. On/Off switch
  10. Display screen
  11. Worksurface protection mat Drain hole
  12. Bowl pedestal/induction area Air vents
  13. Temperature sensors
  14. Heatshield
  15. Rubber seal (removable)
  16. Splashguard
  17. Feed chute lid
  18. K-beater
  19. High-temperature creaming beater
  20. Whisk
  21. Dough tool
  22. Stir tool
  23. Stir assist clip
  24. High-temperature spatula
  25. Dough scraper
  26. Spanner
    Steamer Attachment
  27. Handle supports
  28. Supporting ring
  29. Folding handles
  30. Removable tray
  31. Egg holders

Note: Slow Speed outlet attachments The slow speed outlet on your Stand mixer model features the Twist Connection System. It is designed to accept Twist Connection System attachments. When purchasing new attachments for the slow speed outlet you should check compatibility with your Stand mixer. All Twist Connection System attachments can be identified by the product code which starts with KAX and also by the Twist logo which is visible on packaging. If you own attachments featuring the Bar Connection System you will need to use the KAT002ME adaptor to connect these to the Twist Connection System on your Stand mixer. For more information visit
www.kenwoodworld.com/twist.

Connecting to Kenwood World App

Refer to Illustrations

The Kenwood World App will allow you to control your appliance through your smartphone or tablet

  1. Plug in and press the On/Off switch on the side of the power unit.
  2. Select Settings > WiFi > Connect and follow the instructions on the touch screen

PIN number

  • This will be required when prompted by the Kenwood World App.
  • The appliance can only be connected when the PIN Number is shown on the display screen. If the PIN is entered incorrectly, follow the instructions on the app and retry.
  • To display the unit’s PIN number, select Settings WiFi > Connect and follow the instructions on the display screen (only when connected to WiFi).

Note: WiFi Operates with IEEE802.11 b, g, and n at 2.4 GHz only. xx Compatibility Kenwood World App compatible with latest versions of iOS and Android. Factory reset

Important

  • When disposing of the appliance, it is important to factory reset it to protect your personal data.
  • Selecting this option will erase all WiFi data stored on the appliance and restore it to factory settings.
  • To factory reset your appliance, select Settings  Factory Reset.

To Set Up Your Cooking Chef Connect Refer to Illustrations

IMPORTANT

  • Make sure the induction area, temperature sensors and external surface of the bowl base are clean. Failure to do this will affect the heat sensor, resulting in poor cooking performance.
  • Check that all the outlet covers including the heat shield are fitted. If they are not correctly fitted the heating function will not operate.
    • Plug in and press the On/Off switch. Turn the head-lift lever clockwise and raise the mixer head until it locks.
    • Push the heat shield upwards onto the underside of the mixer head until fully located. The heat shield must never be used without the rubber seal fitted correctly.
  • If using the Cooking Chef Connect without heat, it is not necessary to fit the heat shield unless using the splashguard. Refer to ‘To Fit and Use Your Splashguard Assembly’ section.
    • Fit the bowl to the base.
    • Place the required tool in the bowl tool socket or stir tool socket if using the stir tool, locate the pin in the groove and then turn to lock into position.
    • To remove a tool, reverse step 5 above. (Always use oven gloves to remove tools after cooking).
  • To lower the mixer head, raise it slightly, then turn the head lift lever clockwise. Lower into the locked position.

Stir Tool – when using the stir tool the stir assist clip can also be used to assist the mixing action, see ‘to fit and remove your stir assist clip’. The stir tool can also be used with the whisk. Do not use the stir tool with the dough tool.

To Use Your Cooking Chef Connect – Manual Operation

  1. Add the relevant ingredients to be cooked/mixed.
  2. Set the required time, speed, and temperature
    Note: To use the machine as a mixer without heat, select ‘Off’ when setting the temperature. Turn the control dial anti-clockwise to use stir intervals and pulse. Turn the control dial clockwise to use continuous speeds.
  3. Press the control dial to start.
  4. To stop the unit at any time, press the control dial. If in cooking mode, take care as the unit will be hot.

High speed, high-temperature mode (HSHT)

To mix at high speed at temperatures of 60°C and above

  • Select time (if applicable), speed and temperature of 60°C or above.
  • A warning will pop up on the display screen advising that you are entering HSHT mode
  • Once the warning has been read and understood, press yes to confirm that you are happy to enter HSHT mode.
  • Press the control dial to start.
  • This function MUST ONLY be used with the whisk and/ or stir tool. You should not exceed the maximum cooking capacity of 3 liters and you must ensure the splashguard is fitted. The machine must not be left unattended.
  • Once a programme has finished, the unit will beep 3 times.
    Note: If no time has been set, the heating and stirring processes will automatically end once the timer has reached 8 hours.
  • To stop the heating process, change the temperature to ‘OFF’. To stop the unit at any time press the control dial. Important – If at any time the mixer head is raised during an operation, the heating process will pause and the bowl tool will stop and will not restart when the mixer head is lowered. To restart the mixer, lower the mixer head and press the control dial.

Using Preset Programmes

Refer to Illustrations

  1. Select the Preset Menu.
  2. Choose the preset you wish to use.
  3. Follow the instructions on the display screen.
  4. To stop the unit at any time, press the control dial. Take
    After Cooking
  5. Be careful when handling or touching any part of the appliance when being used in the cooking mode or after cooking, IN PARTICULAR, THE BOWL AND TOOLS as they will remain HOT long after the appliance has been switched off.
  6. Use the two side handles to remove and carry the bowl. Use oven gloves when handling the hot bowl and hot tools.
    • The underside of the bowl will remain hot long after the heating has stopped. Use caution when handling and use the work surface protection mat provided to protect heat-sensitive surfaces.

Hints and Tips

  • Some recipes, in particular those with a high water content, will not be able to reach a cooking temperature above 100°C (as this is the boiling point of water).
  • When adding ingredients to the bowl during cooking, turn the speed down and add the ingredients slowly and evenly.
  • To heat sauces quickly use a continuous stir setting.
  • If using the splashguard during cooking, always remove it before lifting the mixer head. Be aware of condensation formed on the splashguard and heat shield.
  • When lifting the mixer head lift it slowly to allow any
    liquid on the underside of the heat shield to flow back into the bowl.
  •  Four stir delay functions are available which enable you to select the appropriate amount of stirring for individual recipes. Some recipes will require constant stirring to stop ingredients from sticking to the bottom of the bowl, whereas others will benefit from intermittent stirring to maintain the texture of the food.

Manual Operation

  1. Remove High-speed outlet/Slow Speed outlet cover (if applicable).
  2. Fit attachment according to specific instructions supplied.
  3. Set the required time and speed (refer to illustrations L – M). Press the control dial to start. To stop the unit at any time, press the control dial again.

To Remove And Fit Outlet Covers High-Speed Outlet Cover

  1. To remove the cover, use the grip and lift upwards.
  2. To fit, place the cover over the outlet and push downwards.
    Slow-Speed Outlet Cover
  3. To remove the cover, use the grip on the underside and pull outwards.
  4. To fit, locate the catch at the top of the cover into the outlet recess and push to clip into position.

To Use The Weighing Function

  1. Select the weighing function on the touch screen.
  2. Fit the bowl.
  3. Zero the scale.
  4. Weigh the ingredients.
  5. To change between units tap the unit button on the weighing screen.

Note: Always place the appliance on a dry flat, stable surface prior to weighing. Do not apply pressure to the mixer or bowl whilst weighing as this will affect the accuracy of the scales. The weighing function can be used with the mixer head in either the down or up position.
The weighing function is accurate up to 6kg.

Steamer Attachment

  • When using your steamer basket, always keep your
  • Cooking Chef away from walls and overhanging cupboards: the steam could damage them.
  • Season food after cooking, this will help to prevent spots or pitting occurring on the stainless bowl.
  • Place the removable tray on a flat surface ensuring that the handles are folded inwards.
  • Fit the supporting ring onto the tray ensuring that the handle supports on the ring fit next to the V shaped cut outs in the tray.
  • Fold-out the handles and clip onto the handle supports.
  • Place the food to be cooked onto the tray. Vegetables should be thoroughly cleaned and peeled as required.
  • Add the required amount of water to the bowl (see cooking chart). Filtered water is best as it reduces limescale and spotting.
  • Place the assembled steamer into the bowl – it will find its own height.
  • Fit the heatshield to the mixer head.
  • Fit the bowl and steamer basket to the Kitchen Machine. 9 Lower the mixer head and then fit the splashguard.
  • Select the steam pre-set and adjust the cooking time (asper the Recommended Cooking Chart). Press the control dial to start
  • Allow cooking for the required time.
  • Remove the splashguard.
  • Lift the mixer head.
  •  Lift out the steamer basket by the handles – take care to prevent them folding inwards.
  •  Place the steamer basket on a large plate or another suitable container.
  • Unclip the handles and fold in towards the center. Lift off the supporting ring and fold out the handles.
  • Remove the food.

important Be careful when handling anything: any liquid, condensation, steamer part or Stand Mixer part will be very hot. Use oven gloves.

  • Do not attempt to fit a mixing tool when using the steamer basket.
  • Do not cook food in the mixer bowl whilst using the steamer basket.
    Hints and Tips
  • Liquid left in the bowl is good for making soup or stock.
  • Be careful it will be very hot.
  • Leave gaps between pieces of food.
  • Stir large amounts half way through cooking.
  • Similar sized pieces of food cook more evenly.
  • If steaming more than 1 type of food, if something needs less time, add it later.
  • If you lift the feed chute lid or remove the splashguard, steam will escape and cooking may take longer.
  • Food will continue cooking when your Stand Mixer switches off, so remove food immediately.
  • If your food’s not cooked enough, reset the time. You may need to top up with water.
  • The cooking times are a guide only. Always check that food is thoroughly cooked before eating.
  • Do not allow the unit to boil dry, top up with water as necessary.

Tool Height Adjustment

Whisk, Stainless Steel K-beater For best performance the whisk and K-beater should be almost touching the bottom of the bowl. If necessary adjust the height using the spanner provided. High Temperature Creaming Beater – this tool should just touch the bottom of the bowl.

  1. Unplug the appliance.
  2. Raise the mixer head and insert the whisk, K-beater or high temperature creaming beater.
  3. Lower the mixer head. If the clearance needs to be adjusted, raise the mixer head and remove the tool.
  4. Using the spanner provided loosen the nut sufficiently to allow adjustment of the shaft. To lower the tool closer to the bottom of the bowl, turn the shaft anti-clockwise. To raise the tool away from the bottom of the bowl turn the shaft clockwise.
  5. Re-tighten the nut.
  6.  Fit the tool to the mixer and lower the mixer head. (Check its position see points above).
  7. Repeat the above steps as necessary until the tool is set correctly. Once this is achieved tighten the nut securely.

Dough Tool – this tool is set at factory and is not adjustable.

Stir Tool – this tool should just touch the bottom of the bowl.

  1. Unplug the appliance.
  2. Raise the mixer head and insert the stir tool.
  3. Lower the mixer head. If the tool needs adjustment, raise the mixer head and use the spanner to loosen the nut, then lower the mixer head.
  4. To lower the tool closer to the bottom of the bowl, turn the adjustment wheel clockwise. To raise the tool away from the bottom of the bowl, turn the adjustment wheel anti-clockwise. Re-tighten the nut.

To Fit And Use Your Splashguard Assembly

The splashguard assembly consists of 2 pieces: the heat shield and the splashguard. The heat shield is to protect the mixer head from steam produced during the cooking process. The splashguard should not be fitted to the bowl unless used in conjunction with the heat shield

  1. Raise the mixer head until it locks.
  2. Push the heat shield upwards onto the underside of the mixer head until fully located. The heat shield must never be used without the rubber seal correctly fitted.
  3. Fit the bowl onto the base.
  4. Lower the mixer head.
  5. Rest the splashguard on the bowl rim and then slide forward until fully located.
    1. During mixing, ingredients can be added directly to the bowl via the feed chute.
  6. To remove the splashguard simply slide it away from the appliance.
    Note: The splashguard will remain attached to the heat shield when the mixer head is raised unless removed before lifting the mixer head.
  7. To remove the heat shield, raise the mixer head until it locks. Remove the tool, then pull the heat shield downwards from the underside of the mixer head. Note: Only fit or remove the splashguard when the mixer head is in the locked position.

To Fit And Remove Your Stir Assist Clip

The stir assist clip can be used to assist the mixing action.

  1. Slot the stir assist clip over the side of the bowl with the vertical ridge on the inside and the clips on the outside.
  2. Turn the clip anti-clockwise onto the bowl handles.
  3. To remove, reverse the procedure.
    IMPORTANT – The stir assist clip should not be fitted when using the K-beater, whisk, dough tool or creaming beater.

Bowl, Tools, Splashguard, Stir Assist Clip

  • Wash by hand, then dry thoroughly or wash in the dishwasher (refer to chart at front of manual).
  • Never use a wire brush, steel wool or bleach to clean your stainless steel bowl. Use vinegar or a suitable descaler to remove limescale.
  • If food sticks or burns on the inside of the bowl, remove as much as possible using the spatula provided. Fill the bowl with warm soapy water and allow to soak. Remove any stubborn deposits using a nylon brush.
  • Any discolouration of the bowl will not affect its performance.
    Drain Hole
  • Ensure this area is free from food. If necessary use a pipe cleaner or cotton bud to clean.
  • Temperature sensors Wipe with a damp cloth then dry thoroughly. Never use abrasives or sharp instruments to clean the sensors.

Steamer Attachment

  • Always switch off and unplug before removing the attachment from the Stand Mixer.
  • For easier cleaning always wash the parts immediately after use. All parts can be washed in hot soapy water, then dried thoroughly. Alternatively they can be washed in the dishwasher.
  • Ordinary water and food contains salts and acids which can sometimes effect metal surfaces such as the inside of the mixer bowl. Should this occur clean with a nylon brush, a non abrasive scourer or a proprietary stainless steel cleaner.

Service and Customer Care

  • If you experience any problems with the operation of your appliance, before requesting assistance refer to the ‘Troubleshooting Guide’ section in the manual or visit www.kenwoodworld.com.
  • Please note that your product is covered by a warranty, which complies with all legal provisions concerning any existing warranty and consumer rights in the country where the product was purchased.
  • If your Kenwood product malfunctions or you find any defects, please send it or bring it to an authorised KENWOOD Service Centre. To find up to date details of your nearest authorised KENWOOD Service centre visit www.kenwoodworld.com or the website specific to your Country.
  •  Designed and engineered by Kenwood in the UK.
  • Made in China.
Troubleshooting Guide
Problem Cause Solution
The machine will not operate in the heat mode and displays an error message and gives a warning beep. One of the safety sensors has been activated. Check display screen for notification of cause.

• Ensure the head is lowered and locked.

• Ensure all outlet covers are correctly fitted.

• Ensure the heat shield is correctly fitted.

• Ensure the cooking chef bowl is corrected fitted.

The machine changes speed or speed is limited during cooking. The speed is automatically limited when the bowl contents reach 60°C and the hot temperature warning indicator will be on. This is a safety feature.
Food burning on the base of the bowl. 1   The temperature setting selected may be too high.

2     Incorrect tool being used. 3 The stir delay is too long.

 

4 The tool may not be low enough in the bowl.

5 The timer has been set for too long.

 

6 The sensor and/or the underside of bowl may not be clean.

1   Reduce the temperature.

 

2     Check the most suitable tool is being used and adjusted correctly.

3      Increase the frequency of the stir delay or increase to a continuous operation.

 

4      Adjust the tool.

 

5     Cook for a shorter length of time (ensure food is thoroughly cooked).

6      Ensure that these areas are kept clean and

dry.

Consistency of food not maintained. 1 Temperature selected too high. 2 Stir delay too frequent.

3  Ingredients cooked for too long.

 

4  Incorrect tool being used.

1 Reduce temperature. 2 Reduce stir delay.

3  Reduce the cooking time (ensure food is thoroughly cooked).

4  Check the most suitable tool is being used.

Inconsistent mixing speed. 1 Ingredients too large, hard or too firm. 1   Cut food into smaller pieces, remove stones from fruit, slowly melt ingredients without a tool in position (but ensure a speed has been selected).

2     Add ingredients after the head is lowered.

3      Check the most suitable tool is being used.

Difficult to shut mixer head. 1   Firm ingredients such as chocolate in the bottom of the bowl prevent the mixer head from locking down.

2     Stir tool has been incorrectly fitted.

1   Add ingredients after the mixer head is lowered.

 

2     Ensure the stir tool is fitted into the stir tool outlet.

Motor speed is limited when using attachments Hot bowl fitted. Remove the bowl, or cool the bowl to below 60°C.
The whisk or K-beater knocks against the bottom of the bowl or not reaching the ingredients in the bottom of the bowl.

The high temperature creaming

beater not picking up ingredients from the bottom of the bowl.

Tool at the wrong height and needs adjusting. Adjust the height using a suitable spanner – see “Tool Height Adjustment” section.
The whisk, K-beater or creaming beater knock against the stir assist clip. Stir assist clip is fitted. Remove stir assist clip – this should be used when using the stir tool only.
Slow speed attachment cannot be fitted. Check your attachment is compatible for use with your model.

Twist connection system required (Model KAX)

Attachment must have the KAX twist connection system   to fit the outlet. If you own attachments featuring the Bar Connection System   you will need to use the KAT002ME adaptor to connect these to the Twist Connection System on your Stand Mixer.

For more information visit

www.kenwoodworld.com/twist.

Troubleshooting Guide – Continued
Problem Cause Solution
Standby light flashing when Stand Mixer first plugged in. Mixer head in the raised position or not locked down correctly. Check Stand Mixer head is locked down correctly.
The Stand Mixer stops during operation.

Standby light flashing rapidly for a few seconds.

Overload protection or overheat system activated.

Maximum capacity exceeded.

Unplug and check for obstruction or overloading.

If the machine will not operate, remove some of the ingredients to reduce the load and restart.

If this still does not resolve the problem, unplug and allow to stand for 15 minutes. Plug in and reselect the speed.

If the machine does not restart following the above procedure contact “customer care” for

further advice.

The Stand Mixer stops during operation. Standby light is flashing slowly. Mixer head lifted. Lower the mixer head and restart.
Standby light off whilst machine plugged in. Stand Mixer has been left plugged in for more than 20 minutes without being

operated and has gone into Standby mode.

Press the touch screen or turn the control dial to reset.
The Stand Mixer stops during operation. Heat shield removed or an outlet cover removed. Fit the heat shield or outlet cover and then restart.
Display screen shows an alpha/ numerical error code. Appliance not functioning properly. Contact an authorised Kenwood Service Centre. To find up to date details of your nearest Kenwood Service Centre visit www.kenwoodworld.com or the website specific to your country.
No power to appliance /display screen not coming on. Appliance not plugged in. On/Off switch not operated.

 

Appliance has gone into standby mode.

Check appliance plugged in.

Press the On/Off switch to the On position. Touch the display screen or rotate the control dial.

Appliance not operating. Control dial not pressed. Press the control dial to start cooking.
Timer not counting down on display screen. During the heating stage the timer will not count down until the correct temperature is reached.

Temperature set above 100˚C but water content of food preventing temperature

going above 100˚C.

Normal operation.

 

 

 

Reduce or select correct temperature.

Temperature of bowl contents does not go above 100˚C. Water content of ingredients may prevent the temperature from going above 100˚C. Normal operation.
Heavy movement or vibrations during operation. Uneven load in bowl causing excessive vibrations.

Maximum capacity exceeded. Wrong tool or speed used.

Reduce quantity or rearrange food in bowl and restart unit.

 

 

Refer to the relevant programme and recommended speed charts for correct tool and speed to use.

Display shows error message E:34 WiFi connection issue. Check WiFi Password.

Forget WiFi network, go to Settings       > WiFi

> Forget Network.

Restart Appliance Setup from the Kenwood World App.

slow flashing Unable to find known WiFi network Appliance may have moved, router may be turned off or may require a restart.
fast flashing WiFi available, but unable to connect to cloud servers. Router may require a restart, or contact your Internet Service Provider.

Check for working Internet connection on local

network.

Display shows error message E42 Boil Dry Error (Steam preset error) Add water to the bowl
Explanation of appliance beeping sounds
1) Fast single beep. 1) Pressing the control dial to start or stop the machine or the head is lifted during operation Normal Operation
Troubleshooting Guide – Continued
Problem Cause Solution
2)  Quick double beep

 

 

 

 

3)  Triple Beep

2)  Appliance waiting – appliance will give a quick double beep 10 minutes and

5 minutes before the end of the keep warm cycle.

 

3)  Signifies the following;

–  End of preset programme

–  End of manual operation

–  End of keep warm cycle

–  When appliance is about to stir.

Normal Operation

 

 

 

 

Normal Operation

When contacting customer care, you may be required to supply details of the software version. This can be found by pressing the settings menu icon, then selecting ” About Appliance”.
Display screen shows “- -“. The scale is zeroing. Normal operation.
Display screen shows a minus reading. Display not zeroed and either ingredients or the bowl/lid/attachment has been removed.

Ingredients or items are pressed against or underneath the appliance.

 

Appliance is pressed against a wall.

Either zero the screen, replace the missing ingredients or refit the bowl.

Ensure there are no ingredients or items pressed against or underneath the appliance. Ensure there is space between the appliance and any walls.

Zero the display before weighing next

ingredients.

Display screen not registering small quantities. Quantity weighed too small. Use teaspoon or tablespoon measures for very small quantities.
Weight changed on display screen. Appliance moved during operation.

 

Edge of bowl touched during weighing of ingredients.

Always place the appliance on a dry flat stable surface prior to weighing.

Do not move the appliance or touch the bowl during operation of the weighing function.

Zero the display before weighing next

ingredients.

Unable to switch quickly between metric and imperial units. Appliance is reconfiguring to display previously selected unit and measurement. Wait 5 seconds and try again.
Weighing in app (weight displayed on mobile device) is slow to respond. Poor WiFi signal strength.

 

 

 

Mobile device not connected to the same local WiFi home network.

Ensure appliance has good signal strength (contact your internet service provider for guidance on how to improve).

Make sure mobile device is connected to the same local WiFi home network as appliance (go to mobile device settings and select your

local WiFi network).

If the problem persists contact your nearest authorised Kenwood Service Centre. To find up to date details of your nearest Kenwood Service Centre visit www.kenwoodworld.com or the website specific to your country.
Troubleshooting Guide – Continued
Problem Cause Solution
4)  Quick double beep

 

 

 

 

5)  Triple Beep

4)  Appliance waiting – appliance will give a quick double beep 10 minutes and

5 minutes before the end of the keep warm cycle.

 

5)  Signifies the following;

–  End of preset programme

–  End of manual operation

–  End of keep warm cycle

–  When appliance is about to stir.

Normal Operation

 

 

 

 

Normal Operation

When contacting customer care, you may be required to supply details of the software version. This can be found by pressing the settings menu icon, then selecting ” About Appliance”.
Display screen shows “- -“. The scale is zeroing. Normal operation.
Display screen shows a minus reading. Display not zeroed and either ingredients or the bowl/lid/attachment has been removed.

Ingredients or items are pressed against or underneath the appliance.

 

Appliance is pressed against a wall.

Either zero the screen, replace the missing ingredients or refit the bowl.

Ensure there are no ingredients or items pressed against or underneath the appliance. Ensure there is space between the appliance and any walls.

Zero the display before weighing next

ingredients.

Display screen not registering small quantities. Quantity weighed too small. Use teaspoon or tablespoon measures for very small quantities.
Weight changed on display screen. Appliance moved during operation.

 

Edge of bowl touched during weighing of ingredients.

Always place the appliance on a dry flat stable surface prior to weighing.

Do not move the appliance or touch the bowl during operation of the weighing function.

Zero the display before weighing next

ingredients.

Unable to switch quickly between metric and imperial units. Appliance is reconfiguring to display previously selected unit and measurement. Wait 5 seconds and try again.
Weighing in app (weight displayed on mobile device) is slow to respond. Poor WiFi signal strength.

 

 

 

Mobile device not connected to the same local WiFi home network.

Ensure appliance has good signal strength (contact your internet service provider for guidance on how to improve).

Make sure mobile device is connected to the same local WiFi home network as appliance (go to mobile device settings and select your

local WiFi network).

If the problem persists contact your nearest authorised Kenwood Service Centre. To find up to date details of your nearest Kenwood Service Centre visit www.kenwoodworld.com or the website specific to your country.

Ecodesign Information

Network Port: Single WiFi network port, activated by default.

Model No.: TYPE: KCL95
RF Frequency Range: 2412 – 2472 MHz
Maximum Transmit Power: < 20 dBm

Communications Protocol: IEEE802.11 b, g, n The KCL95 has a single WiFi network port and is intended for use as remotely operated, network equipment.

  • The Network Port can be deactivated in the WiFi settings menu and selecting “Off”.
  • The Network Port can be re-activated in the WiFi settings menu and selecting “On”.

Reactivation: The appliance can be reactivated from standby mode by;

  • From networked standby: Touch the display screen, rotate the control dial or remotely via the App.
  • From non-networked standby: Touch the display screen, rotate the control dial.
  • The bowl and lid should always be kept fitted to the main unit so that it can be operated remotely.

Factory Reset – Important When disposing of the appliance, it is important to factory reset it to protect your personal data. Selecting this option will erase all WiFi data stored on the appliance and restore it to factory settings. To factory reset your appliance, select Settings> Factory Reset.

Modes Power consumption
Non-Networked Standby – After 20 mins of inactivity display screen turns off. WiFi network port de-activated. 0.2 W
Networked Standby – After 20 mins of inactivity display screen turns off and all WiFi network ports remain activated. 0.7 W
Off -Activated by switch on rear of unit. 0.0 W