Miele WCR 860 Washing Machine User Guide

Miele WCR 860 Washing Machine

Before the first use

  •  Damage from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious damage to the property. See “Installation”.
  • Damage resulting from failure to remove the shipping struts. Failure to remove the shipping struts can result in damage to the washing machine and to adjacent cabinetry or appliances. Remove the shipping struts as described in “Installation and connection”.

Switching on the washing machine

  • Press the  button. The welcome screen will light up. The display will now guide you through the initial commissioning, which is divided into 6 steps. For additional information, please refer to the separate operating instructions sup-plied.
  • Touch display and sensor buttons The  Start/Stop sensor buttons and the sensor buttons in the display react to fingertip contact.
  • The touch display can be scratched by pointed or sharp objects, e.g., pens. Only touch the display with your fingers.

Operation

  1. sensor button: Takes you back one level in a menu.
  2. Touch display:
    Main menu     After switching on the washing machine, the main menu will appear in the display. You can access all the important submenus from the main menu. Touch the sensor button at any time to return to the main menu. Values set previously are not saved.
    • Programs For selecting wash programs.
    • Favorites You can save up to 12 of your own customized wash programs.
    • MobileStart With MobileControl you can operate your washing machine remotely with the Miele app.
  3. Start/Stop sensor button: Touching the Start/Stop sensor button starts the selected program or cancels a program that has already been started. The program can be started as soon as the sensor button is flashing on and off. The sensor button lights up constantly once the program has started.
  4. Optical interface: This is used by the Service department as a transmission point.
  5. button: For switching the washing machine on and off. To save energy, the washing machine will switch off automatically. This occurs 15 minutes after the end of the program/anti-crease phase, or after being switched on if no further selection is made.

Wash Assistant: The Washing assistant guides you step by step so that you can select the optimum wash program for your laundry.

Maintenance: Maintenance options for the TwinDos system and the Clean machine program are located in the Maintenance menu.

Settings: You can alter the washing machine’s electronics to suit changing requirements in the Settings menu.

Operating the touch display

Scrolling: You can scroll to the right or the left by swiping your finger across the screen. The orange scroll bar under the pictures shows that there are additional options to choose from.

Options: Touch an option in the menu to select it. If there are multiple options, the selected option will be highlighted in orange.

Pull-down menu: Touch the top edge of the screen in the middle and drag it down with your finger.

Preparing the laundry

  • Empty all pockets.

  • Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any such foreign objects.
  • Sort the laundry by color and by the care label. Most garments have a textile care label on the collar or side seam. Pre-treat stains and badly soiled areas.

Selecting a program

Touch the Programs sensor button

Scroll to the right in the display until the program you want appears. Touch the sensor button for that program.

 

The display will change to the Overview menu. There are 3 additional ways of selecting a program.

  1. Favorites
  2. Wash assistant
  3. MobileStart

Selecting program settings

  • Selecting a temperature: Touch the Temperature sensor button and select the desired temperature.
  • Selecting a spin speed: Touch the Spin speed sensor button and select the desired spin speed.

Activating TwinDos: TwinDos dispensing is automatically activated on all programs in which dispensing is possible.

  1. Switch TwinDos on or off: Touch the TwinDos sensor button and select Off or On.
  2. Select the detergent: When using Miele’s 2-phase system you must set the color of the laundry. If using a different type of detergent, this must be selected.
  3. Select the degree of soiling: Select Light, Normal, or Heavy and confirm your selection with the OK sensor button.

Selecting options: 

  • Touch the Extras sensor button.
  • Select one or more options and confirm your selection with the OK sensor button.

Stains

  • Touch the Stains sensor button.
  • Select the types of stain in your load from the list and confirm your selection with the OK sensor button.

Timer

You can use the timer to set the finish time or the start time for a wash program.

Load the washing machine

Opening the door

The maximum load for the program selected will appear in the pull-down menu. The percentage of the maximum load size in the drum is shown in 25% increments, along with the amount of detergent to dispense if AutoDos is not being used.

Closing the door

Make sure that no items are caught between the door and the seal.

Shut the door gently

Add detergent

There are several options for adding detergent to the washing machine.

TwinDos: TwinDos dispensing is automatically activated on all programs in which dispensing is possible.

Filling with detergent: This washing machine requires particularly efficient detergent. Add detergent in accordance with the value in the pull-down dosage display.

  • Pull out the detergent drawer and add detergent to the compartments. Chlorine bleach for removing stains or liquid detergent for the pre-wash
  • Detergent for the main wash, including Soak if selected
  • Fabric softener, liquid starch, or caps

CapDosing: If you selected CapDosing when setting the program, the detergent will be dispensed via the capsule for this washing program.

Using powder detergent: The detergent drawer contains an insert for liquid detergent in the compartment. This insert must be removed to use powder detergent. It is not possible to use powder detergent in the compartment.

Using chlorine bleach: Damage due to chlorine bleach. Textiles may be discolored or their fibers damaged. Only use chlorine bleach on suitable tex-tiles. Chlorination must be activated in the settings before chlorine bleach is first used. The Pre-wash option must not be selected.

Start the program

  • Touch the flashing Start/Stop sensor button. The door will lock and the wash program will start. The program status will appear in the display. Adding laundry during a program sequence 
    Laundry can be added or removed at any time.
  • Touch the Add laundry sensor button. The following appears in the display Please wait The wash program will stop and the door will unlock. The following appears in the display: Add laundry
    The door can be opened.
  • Open the door and add or remove laundry.
  • Close the door.
  • Touch the Start/Stop sensor button The wash program will continue.

Program end

The door is locked in the Anti-crease phase. Finish/Anti-crease and Unlock with “Start/Stop” alternate on the display.

  • Touch the Start/Stop sensor button. The door will unlock. Tip The door unlocks automatically at the end of the anti-crease phase.

Items left in the drum could discolor other items in the next wash or become discolored themselves. Remove all items from the drum.

  • Check the folds in the door seal for any foreign objects.
    • Tip: Leave the door slightly open.
  • If you used a capsule, remove it from the detergent drawer.
    • Tip: Leave the detergent drawer slightly open.

Options

You can supplement the wash programs with options.
SingleWash: For efficiently washing a very small load (< 2.2 lb/1 kg) in a normal wash program. The wash duration is reduced. Please note the following advice:
Important: When adding detergent manually, only use liquid detergent and use the proper amount. Use a maximum of 50% of the specified amount of detergent for ½ load. The use of bleach is not possible.
Eco: The Economy option helps to save energy. The wash temperature is reduced and the wash duration is increased in re-turn. The wash program continues to provide a deep clean.
SoftSteam: In order to reduce creasing, the laundry undergoes a smoothing process at the end of the program. Reducing the maxi-mum load by 50% will give a better result. Please note the load information in the display. Small loads achieve a better result.

Gentle: Drum rotation and wash duration are reduced. Lightly soiled items are washed more gently.
Pre-wash: For laundry with large amounts of dirt, e.g., dust and sand. Pre-wash and the use of bleach are not possible. The chlorine bleach is added too early. An only liquid detergent may be added to the chamber of the detergent drawer. Powder detergent clogs up the chamber and water can escape from the detergent drawer.

Soak: For heavily soiled and stained items with protein stains. A duration of between
30 minutes and 6 hours can be selected for the soaking process. See “Settings” for more information.
The factory default setting is 30 minutes.
ExtraRinse: An extra rinse can be activated to achieve a more thorough wash result.
AllergyWash: This option should be used where high standards of hygiene are required. Energy consumption is increased to lengthen temperature holding times and water consumption is increased to improve rinsing efficiency. The items must be suitable for drying in a tumble dryer and suitable for ironing.
Rinse Hold: The laundry is not spun after the final rinse and remains in the rinse water. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the program.

Program overview

Detergent

Cleaning and care

Washing at low temperatures and the use of liquid detergent can lead to a build-up of bacteria in the detergent drawer.

  • Clean the entire drawer at regular intervals for hygiene reasons, even if you are using the TwinDos system exclusively.
  • Press down the release button and, at the same time, pull the drawer completely out of the machine.

Removing and cleaning the insert for liquid detergents An insert for liquid detergents is located in the compartment of the detergent drawer.

Cleaning the siphon inside the compartment: Compartment 1 has a siphon for better dispensing of the chlorine bleach.

  • Cleaning the siphon inside the compartment.

  • Clean all compartments with warm water.

  • Replace the detergent drawer.

Tip: Leave the detergent drawer slightly open to allow it to dry.

Sanitize info (cleaning the drum): Washing at low temperatures and/or using liquid detergents can cause bacteria and odors to build up in the washing machine. Use the Clean Machine program to clean the washing machine. Note the message in the display: Hygiene info: Select “Maintenance” and run the “Clean Machine” pro-gram.

Frequently asked questions

Problem Possible cause and solution
The display remains dark and the Start/Stop button indicator light does not come on. There is no power to the machine.

■      Check whether the plug is plugged in.

■      Check whether the fuse has tripped.

The washing machine has switched off automatically to save energy.

■      Switch it back on with the button.

Door will not lock. Con- tact Service. The door is not closed properly. The door lock could not engage.

■      Close the door again.

■      Start the program again.

If the fault message appears again, contact Miele Service.

Drainage fault. Clean drain filter and pump. Check the drain hose. The drain is blocked or restricted.

The drain hose has been fixed too high.

■      Clean the filter and the pump.

■      The maximum drain height is 3′ 3″ (1 m).

Water intake fault. Open the water supply. The water intake is blocked or restricted.

■      Check whether the faucet is turned on properly.

■      Check whether the intake hose is kinked.

■      Check whether there is sufficient water pressure.

The filter in the water intake is blocked.

■      Clean the filter.

Waterproof system activated. Close water supply and contact Service. The water protection system has reacted.

■      Close the faucet.

■      Contact Miele Service.

Fault F. If the restart fails, contact Service. There is a fault.

■      Disconnect the washing machine from the power supply.

Unplug the appliance or switch off the breaker.

■      Wait at least 2 minutes before reconnecting the washing machine to the power supply.

■      Then switch the washing machine on again.

■      Restart the program.

If the fault message appears again, contact Miele Service.

Problem Possible cause and solution
Check dosage Excessive foam has built up during washing.

■      Check the amount of detergent dispensed.

■      With automatic detergent dispensing, check the dispensing quantity set.

■      Observe the instructions on the detergent packaging and the level of soiling on the laundry.

■      If necessary, reduce the dispensing quantity by increments of 10%.

Hygiene info: Select “Maintenance” and run the “Clean Machine” program. When washing, a wash program using a temperature above 140°F (60°C) has not been run for a long time.

■      In order to prevent bacteria and unpleasant odors build- ing up in the machine, run the Clean Machine program using Miele clean machine or universal powder detergent.

Intensive flow: Clean the filter and jet or remove foreign objects from the pump housing. The pumps are dirty.

■      Clean the pumps as described in “Frequently Asked Questions – Opening the door in the event of a blocked drain outlet and/or power outage”.

■      Start a wash program again after cleaning.

The jet at the top of the door ring is blocked with lint.

■      Remove the lint with your finger. Do not use any sharp or pointed tools to do this.

■      Start a wash program again after cleaning.

If the fault message appears again, contact Miele Service. The washing machine can still be used but with reduced functionality.
Only a few more wash cycles are possible. Please order new detergent for the compartment. The detergent in the cartridge is running low. There are between 4 and 8 wash cycles remaining.

■      Order a new cartridge.