LG LCG3611ST 30 Inch Stainless Steel Gas Cooktop With SuperBoil Owner’s Manual

LG LCG3611ST 30 Inch Stainless Steel Gas Cooktop With SuperBoil

 

WARNING: lf the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • WHAT TO DO IF YOU SMELL GAS
    • Do not try to light any appliance.
    • Do not touch any electrical switch.
    • Do not use any phone in your building.
    • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
    • If you cannot reach your gas supplier, call the fire department.
  • Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

IMPORTANT SAFETY INFORMATION

Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, personal injury, or damage when using the range. This guide does not cover all possible conditions that may occur. Always contact your service agent or manufacturer about problems that you do not understand This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and other.
All safety messages will follow the safety alert symbol and either the word “WARNING” or “CAUTION”.This word means :

WAENING: This symbol will alert you to hazards or unsafe practices which could cause serious bodily harm or death.
CAUTION: this symbol will alert you to hazards or unsafe practices which could cause bodily inJury or property damage. For your safety, the information in ihis manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent event property to damage, personal injury, or death.

SAFETY PRECAUTIONS

Ask the installer to show you the location of the cooktop gas shut-off valve and how to shut it off if necessary
WARNING: The adjustment must be done by a qualified service technician according to the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. Failure to follow these instructions could result in serious injury or property damage. The qualified agency performing this work assumes responsibility for the conversion.

  • Make sure your cooktop is properly installed and grounded by a qualified installer, according to the Installation Instructions. Any adjustment and service should be performed only by qualified gas range installers or service technicians.
  • Plug your cooktop into a 120-volt grounded outlet only. Do not remove the round grounding prong from the plug. If in doubt about the grounding of the home electrical system, it is your personal responsibility and obligation to have an ungrounded outlet replaced with a properly grounded, three-prong outlet in accordance with the National Electrical
    Code.
  • Do not use an extension cord with this cooktop. To prevent fire hazard or electrical shock.Do not use an adapter plug, an extension cord, or remove grounding prong from electrical power cord. Failure to follow this warning can cause serious injury, fire or death.
  • Do not attempt to repair or replace any part of your cooktop unless it is specifically mentioned in this manual. All other service should be referred to a qualified technician.
  • Make sure all packaging materials are removed from the cooktop before operating it to prevent fire or smoke damage should the packaging material ignite.
  •  Make sure your cooktop is properly adjusted by a qualified service technician or installer for the type of gas (natural or LP) that is to be used
  • Your cooktop can be converted for use with either type of gas. See the Installation Instructions.
  • Do not children alone or unattended where a cooktop is hot or in operation. They could be seriously burned.

CAUTION:

  • Items of interest to children should not be stored in cabinets above a cooktop -children climbing on the cooktop to reach items could be seriously injured.
  • Storage on Appliance – Do not store flammable materials on the cooktop or near surface units.This includes paper, plastic and cloth items, such as cookbooks, plasticware and towels, as well as flammable liquids.
  • Do not let anyone climb or stand on the cooktop.They could damage the cooktop or cause severe personal injury
  • • Do not allow children to climb or play around the cooktop.

WARNING: NEVER use your cooktop as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop

  • Never wear loose fitting or hanging garments while using the appliance. Be careful when reaching for items placed in cabinets over the cooktop. Flammable material could be ignited if brought into contact with flame or hot surfaces and may cause severe burns.
  • Do not placed flammable materials on or near the cooktop.
  • Do not place or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Do not place cooking oils or other flammable materials on or near the cooktop.
  • Do not store explosives, such as aerosol cans, on or near the cooktop.
  • Flammable materials may explode and result in fire or property damage.
  • Do not use water on grease fires. NEVER touch a flaming pan. Turn the controls off.Smother a flaming pan on a surface burner by covering the pan completely with a well-fitting lid, cookie sheet or flat tray.
  • Use a multi-purpose dry chemical or foam-type fire extinguisher.
  • Flaming grease outside a pan can be put out by covering it with baking soda or, if available, by using a multi-purpose dry chemical or foam-type fire extinguisher.
  • Let the burner grates and other surfaces cool before touching them or leaving them where children can reach them.
  • Stepping, leaning or sitting on this cooktop can result in serious injuries and also cause damage to the cooktop.
  • Clean the cooktop with caution. If a wet sponge or cloth is used to wipe spills on a hot cooktop, be careful to avoid steam burns.
  • Do not block the airflow into or out of the cooktop. It is necessary for proper combustion and ventilation
  • Leak testing of the appliance shall be conducted according to the manufacturer’s instructions.

OPERATING INSTRUCTIONS

SURFACE BURNERS

WARNING:

  • If the top burner flame goes out, gas is still flowing to the burner until the knob is turned to the “OFF” position. Do not leave the burners “ON” unattended.
  • Use proper pan size. Do not use pans that are unstable or easily tipped. Select cookware having flat bottoms large enough to cover burner grates. To avoid spills, make sure cookware is large enough to contain the food properly. This will save cleaning time and prevent hazardous accumulations of food, Since heavy spattering or spills left on a range can ignite, use pans with handles that can be easily grasped and remain cool.
  • To prevent burns, ignition of flammable materials and spillage, turn cookware handles toward the side or back of the cooktop without extending ver adjacent burners.
  • NEVER place any items on the cooktop. The hot air from the vent may ignite flammable items and willincrease pressure in closed containers, which may cause them to burst.
  • Carefully watch foods being fried at a high flamesetting. Always heat fat slowly, and watch as it heats.
  • If frying combination of oils or fats, stir before heating
    • Use a deep fat thermometer if possible to prevent overheating fat beyond the smoking point.
  • Use the least possible amount of fat for effective shallow or deep-fat frying.
  • Filling the pan too full of fat can cause spilloverswhen food is added.
  • LG does not recommend using a gas cooktop for the preparation of flaming foods. If you choose to prepare flaming foods under a hood, turn the fan on.
  • Do not use a wok on the surface burners if the wok has a round metal ring that is placed over the burner grate to support the wok. This ring acts as a heat trap, which may damage the burner grate and
    burner head. Also, it may cause the burner to wor  improperly. This may cause a carbon monoxide level above that allowed by current standards, resulting in a health hazard.
  • Foods for frying should be as dry as possible. or moisture on foods can cause hot fat to bubble up and over the sides of the pan.
  • Never try to move a pan of hot fat, especially a deepfat fryer. Wait until the fat is cool.
  • Do not place plastic items on the cooktop-theymay melt if left too close to the vent.
  • Keep all plastics away from the surface burners.
  • To prevent burns, always be sure that the controls for all burners are at the “OFF” position and all grates are cool before attempting to remove them. • If you smell gas, turn off the gas to the cooktop and call a qualified service technician. Never use an open flame to locate a leak.
  • Always turn knob to the “OFF” position before removing cookware.
  • Do not lift the cooktop. Lifting the cooktop can cause damage and improper operation of the cooktop.
  • If the cooktop is located near a window, do not hang long curtains that could blow over the surface burners and catch on fire.
USING THE SURFACE BURNERS

Throughout this manual, features and appearance may vary from your model.

  •  Make sure all grates on the cooktop are properly placed before using any burner.
  • Be sure the burners and grates are cool before you place your hand, a potholder, cleaning cloths or other materials on them.

LIGHTING A GAS SURFACE BURNER SEALED GAS BURNERS

 

  • Be sure all the surface burners are placed in their respective positions
  • The clicking noise you hear is the sound of the electric spark ighiting the burners.
  • To control the flame size, turn the knob. If the knob stays at LITE, it will continue to click
  • When one burner knob is turned to LITE, all the burners spark. Do not attempt to disassemble or clean around any burner while another burner is on. An electric shock may result, which could cause you to knock over hot cookware.

 

The medium(left front & rear) and the large(right front) burners are the primary burners for most cooking. These general-purpose burners can be turned down from HI to LO suit a wide range of cooking needs. The extra large burner (center) is the maxium output burner. Like the other four burners, it can be turned down from HI to LO for a wide range of cooking appliances.
Your cooktop has five sealed gas burners. They offer convenience, cleanability and flexibility to be used in a wide range of cooking applications. The smallest burner isin the right rear. Extra Large (dual)  These burners can be turned down to LO for a very low simmer setting. They provide precise cooking performance for delicate foods such as sauces or food that requires low heat for a long cooking time.

IN CASE OF POWER FAILURE

In case of a power failure, you can light the gas surface burners on your cooktop with a match. Hold a lit match to the burner, then push in and turn the control knob to the LITE position. Use extreme caution when lighting burners this way. Surface burners in use when an electrical power failure occurs will continue to operate normally

SETTING THE FLAME SIZE

NEVER let the flames extend up the sides of the cookware for safe handling of cookware. Watch the flame, not the knob, as you reduce heat. When fast heating is desired, the flame size on a gas burner should match the cookware you are using.

COOKWARE

Aluminum: Medium-weight cookware is recommended because it heats quickly and evenly. Most foods brown evenly in an aluminum skillet. Use sauce pans with tight fitting lids when cooking with minimum amounts of water.
Cast Iron: If heated slowly, most skillets will give satisfactory results.
Stainless Steel: This metal alone has poor heating properties and is usually combined with copper, aluminum or other metals for improved heat distribution. Combination metal skillets usually work satisfactorily if they are used with medium heat as the manufacturer recommends.

USING A WOK

Do not use a wok support ring. Placing the ring over the burner or grate may cause the burner to work improperly, resulting in carbon monoxide levels above allowable standards
This can be hazardous to your health. Usea 14 inch or smaller flat bottom wok. Make sure the wok bottom sits flat on the grate. woks are available at your local retail store. Only a flat-bottomed wok should be used.
Flames larger than the bottom of the cookware will not result in faster heating of the cookware and could be hazardous

Enamelware: Under some conditions, the enamel of some cookware may melt. Follow cookware manufacturer’s recommendations for cooking methods.
Glass: There are two types of glass cookware-those for oven use only and those for top of the range cooking (saucepans, coffee and teapots). Glass conducts heat very slowly.
Heatproof Glass Ceramic: Can be used for either surface or oven cooking. It conducts heat very slowly and cools very slowly. Check cookware manufacturer’s directions to be sure it can be used on gas ranges

STOVE-TOP GRILLS

Do not use stove top grills on your surface burners. If you use a stove top grill on the surface burner,it will cause incomplete combustion and can result in exposure to carbon monoxide levels above allowable current standards. This can be hazardous to your health.

USING THE GRIDDLE

Your non-stick coated griddle provides an extra – large cooking surface for meats, pancakes or other food usually prepared in a frying pan or skillet.
NOTE: Your griddle will discolor over time as it becomes seasoned with use.

Placing the Griddle: The griddle can only be used on the left side grate. The griddle must be properly placed on the center grate.
NOTE: Do not remove the left side grate when using the griddle.
CAUTION: Donotremovethegriddle plate until the cooktop grates, surfaces and griddle plate are completely cooled
The griddle plate on the cooktop may become very hot when using the cooktop. Always use oven mitts when placing or removing the griddle plate.

IMPORTANT NOTES:

  • To prevent spills, avoid cooking extremely greasy foods on the griddle
  • The griddle can become hot when surrounding burners are in use.
  • Do not overheat the griddle. This can damage the nonstick coating.
  • Do not use metal utensils that can damage the griddle surface. Do not cut foods on the griddle.
  • Do not place or store items on the griddle.

CARE AND CLEANING

Make sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.

SEALED BURNER ASSEMBLIES

Turn all controls OFF before removing the burner parts. The burner grates, caps, and burner heads can be lifted off, making them easy to clean. The electrodes are not removable.

The burner head, the outer cap, and the inner cap can be lifted off, making it easy to clean. The burner electrode is not removable.

CAUTION: DO NOT remove any parts from the cooktop until they have completely cooled and are safe to handle. Do not operate the surface burners unless all burner parts and grates are properly placed.
BURNER CAPS;  Lift burner caps off when they are cool. Wash burner caps in hot, soapy water and rinses with clean water. Use a plastic scouring pad to remove burned-on food particles.

To place the dual extra large burner outer cap properly, make sure the slit in the burner cap is positioned over the assembly guide in the burner head.

BURNER HEADS: The burner heads are removable. Simply lift them off the cooktop for cleaning. assemble guide The slits in the burner heads must be kept clean at all times for an even flame. Clogged or dirty burner ports or electrodes may cause improper operation of the cooktop. Any spill on or around an electrode must be carefully cleaned. Take care to not hit an electrode with anything hard or it could be damaged. You should clean the burner caps and heads routinely, especially after bad spillovers which could clog the openings. Lift burner heads off when they are cool.

To get rid of burned-on food, soak the burner heads in a solution of mild liquid detergent and hot water for 20-30 minutes. For more stubborn stains, use a toothbrush.

NOTES:

  • Do not use steel wool or scouring powders to clean the burners.
  • Burners will not light if the cap is removed

AFTER CLEANING: Before placing the burner caps and burner heads back, shake out excess water and then dry them thoroughly.

REPLACEMENT: Replace burner heads and caps over the electrodes on the cooktop, in the correct locations according to their size. There are one small, two medium, one large and one extra large burner head and cap

BURNER GRATES
Your cooktop has three professional-style grates. These grates are position-specific. For maximum stability, these grates should only be used in their proper position. Because of the varied burner sizes, the side grates cannot be exchanged nor can any of the grates be rotated front to back.

CLEANING

Allow grates to cool before handling Grates should be cleaned regularly and, of course, after spills. Wash them in hot, soapy water and rinse with clean water. When replacing the grates,
be sure they are positioned properly over the burners. Replace the grates so that continuous arcs are formed with the center ribs of all three grates. The grates may be cleaned in a dishwasher. Do not operate a burner for a long time without cookware on the grate. The finish on the grate may chip without cookware to absorb the heat. To remove burned-on food, place the grates in a covered container. Soak them with 1/4 cup ammonia for several hours. or overnight. Wash, rinse well and dry.

Although they are durable, the grates will gradually lose their shine, regardless of the best care you can give them. This is due to their continual exposure to high temperatures. You will notice this sooner with lighter colored grates.
NOTE: Do not clean the grates in a self-cleaning oven.

COOKTOP SURFACE

Foods with a lot of acid (such as tomatoes, sauerkraut, fruit juices, etc.) or foods with high sugar content could cause a dull spot if allowed to set. When the surface has cooled, wash and rinse. For other spills such as fat spatterings, etc., wash with soap and water after the surface has cooled. Then rinse and polish by using a dry cloth. If the surface of the cooktop is stainless steel, to prevent damage and to prevent it from becoming dull, clean up spills immediately

NOTE: Do not place flammable materials on or near the cooktop. Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this of any other appliance.
NOTE: Do not try to lift the cooktop. Lifting the cooktop can cause damage and improper operation of the cooktop.

STAINLESS STEEL SURFACES

To avoid scratching the surface, do not use steel wool on stainless steel. Clean with warm, soapy water or a stainless steel cleaner or polish. Follow the directions on the cleaner. Always wipe in the direction of the grain.

CONTROL KNOBS

It’s a good idea to wipe the control panel with a damp cloth after each use of the cooktop.Use mild soap and water or a 50/50 solution of vinegar and water. Use clean water for rinsing. Do not use abrasive cleansers, strong liquid cleaners, plastic scouring pads or oven cleaners on the control knobs – they can cause damage to the finish of the knobs. Do not try to bend knobs by pulling them up or down or by hanging a towel or other This can damage the gas valve shaft.
The control knobs may be removed for easier cleaning. Make sure the knobs are in the OFF position and pull them straight off the stems for cleaning To reinstall a knob, hold it with the OFF label at the top and slide it directly onto the stem.
NOTES: Unplug cooktop before cleaning control knobs to prevent accidentally turning on burners.

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials.

LIMITED WARRANTY

Should your LG Gas Cooktop (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories

  • Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
  • Replacement products and parts may be new, reconditioned, refurbished, or otherwise, factory remanufactured.
  • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty
    Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

  • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
  • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
  • Damage resulting from operating the Product in a corrosive atmosphere or contrary to the product owner’s manual.
  • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG.
  • Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended purpose.
  • Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
  • Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
  • Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
  • Damage or missing items to any display, open box, or discounted Product.
  • Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
  • Products with original serial numbers that have been removed, altered, or cannot be readily determined.
  •  Increases in utility costs and additional utility expenses
  • Any noises associated with normal operation.
  • Use of accessories, components, or consumable cleaning products that are not authorized by LG.
  • Replacement of light bulbs, filters, fuses or any other consumable parts.
  • When Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s manual.
  • Costs associated with removal and reinstallation of your Product for repairs.
  • Cost of conversion of the Product from natural gas to LP gas or vice versa.
  • Shelves, drawers and accessories, except for internal/functional parts covered under this limited warranty.
    The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
    TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
    Call 1-800-243-0000 and select the appropriate option from the menu.
    Or visit our website at: http://www.lg.com
    Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim, and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt-out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in a small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law: The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs: You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location: If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt-Out: You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt-out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to , with the subject line: “Arbitration

Opt-Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repaircontinued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt-out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt-out, then you accept all terms and conditions of the arbitration provision described above.