Whirlpool WCE55US0HB Electric Cooktop Instructions

Whirlpool WCE55US0HB Electric Cooktop

THANK YOU for purchasing this high-quality product. Register your range at www.whirlpool.com. In Canada, register your range at www.whirlpool.ca. In Mexico, register your range at www.whirlpool.mx. For future reference, please make a note of your product model and serial numbers. These can be located on the serial plates. The serial plates are located behind the control panel. You may view them by rotating the serial plates up.
Model Number _________________________________________
Serial Number__________________________________________

COOKTOP SAFETY

Your safety and the safety of others are very important.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

• CAUTION: Do not store items of interest to children in cabinets above a cooktop ­ Children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation ­ Be sure your cooktop is properly installed and grounded by a qualified technician.
• Never Use Your Cooktop for Warming or Heating the Room.
• Do Not Leave Children Alone ­ Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.
• This appliance is not intended for use by people (including children) whose physical, sensory or mental capacities are different or impaired or who lack the necessary experience or knowledge/expertise to do so, unless such persons are supervised or are trained to operate the appliance by a person who accepts responsibility for their safety.
• Wear Proper Apparel ­ Loose-fitting or hanging garments should never be worn while using the cooktop.
• User Servicing ­ Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
• Storage on Cooktop ­ Flammable materials should not be stored near surface units.
• WARNING: Failing to supervise an electric grill when cooking on it with oil or fat is dangerous and constitutes a fire hazard.
• Do Not Use Water on Grease Fires -­ Smother fire or flame or use dry chemical or foam-type extinguisher.
• Use Only Dry Potholders -­ Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS ­ Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.
• Use Proper Pan Size ­- This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.
• Never Leave Surface Units Unattended at High Heat Settings ­ Boilover causes smoking and greasy spillovers that may ignite.
• CAUTION: The cooking process should be supervised. Short cooking periods require constant supervision.
• Glazed Cooking Utensils ­ Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.
• Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units ­ To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
• Metal objects, such as knives, forks, spoons and lids should not be left on the grill’s cooking surface as they may get hot.
• Do Not Cook on Broken Cooktop ­ If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately. Turn off the device to avoid the possibility of electric shock.
• If the power supply cord gets damaged, have it replaced by the manufacturer, the latter’s service agent or by qualified personnel in order to avoid danger.
• Clean Cooktop With Caution ­ If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.
• The device is not designed to be started up by an external timer or by a separate remote control system.
  For units with ventilating hood ­
• Clean Ventilating Hoods Frequently ­ Grease should not be allowed to accumulate on hood or filter.
• When flaming foods under the hood, turn the fan on.
  For units with coil elements ­
• Make Sure Reflector Pans or Drip Bowls Are in Place ­- Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.
• Protective Liners ­ Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.
• Do Not Soak Removable Heating Elements – Heating elements should never be immersed in water.

SAVE THESE INSTRUCTIONS

PARTS AND FEATURES – KNOB CONTROLS

This manual covers different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.

Control Panels

WCE55US4H (24″[60.96 cm])
WCE55US0H (30″[76.2 cm])
WCE77US0H (30″[76.2 cm])

A. Left rear control knob
B. Center rear control knob
C. Right rear control knob
D. Left front control knob
E. Right front control knob (dualzone burner)
F. Hot surface indicator light
G. Cooktop on indicator light

WCE55US6H (36″ [91.4 cm])
WCE77US6H (36″ [91.4 cm])

A. Left rear control knob
B. Center rear control knob
C. Right rear control knob (with dual-size element)
D. Hot surface indicator light
E. Right front control knob
F. Cooktop on indicator light
G. Left front control knob (dual-size)

Cooktops

WCE55US6H (36″ [91.4 cm])
WCE77US6H (36″ [91.4 cm])

Ceramic glass Cooktop

A. Ceramic glass cooktop
B. Left rear surface cooking area (with dual size element)
C. Center rear warming zone
D. Right rear surface cooking area (with dual size element)
E. Right front single surface cooking area
F. Control panel
G. Left front single surface cooking area

COOKTOP CONTROLS – KNOB CONTROLS

The controls can be set to anywhere between Lo and Hi.

To Use:
1. Push in and turn knob to desired heat setting.
Use the following chart as a guide when setting heat levels.

Hot Surface Indicator Lights (on Standard Control models) The Hot Surface Indicator Lights will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

If the cooktop is on when a power failure occurs, the Hot Surface Indicator Lights will remain on after the power is restored to the cooktop. They will remain on until the cooktop has cooled completely.

Power Light
Each cooktop has a Power On light. The light will glow when any burner is on.

Dual/Triple-Circuit Element (on some models)

The dual-size and triple-size elements offer flexibility depending on the size of the cookware. Single size can be used in the same way as a regular element. The dual and triple sizes combine single, dual and outer element and are recommended for larger cookware, large quantities of food, and home canning.

Triple Element (on some models)

Dual Element

A. Single size
B. Dual size

A. Single zone
B. Dual zone

To Use SINGLE:

1. Push in and turn knob from the OFF position to the SINGLE zone anywhere between Lo and Hi.
2. Turn knob to OFF when finished.

To Use DUAL and TRIPLE:

1. Push in and turn knob from the OFF position to the DUAL or TRIPLE zone anywhere between Lo and Hi.
2. Turn knob to OFF when finished.

Warm Zone Element (on some models)

Food Poisoning Hazard Do not let food sit for more than one hour before or after cooking. Doing so can result in food poisoning or sickness.

The Warm Zone feature can be used to keep cooked foods warm. One hour is the recommended maximum time to maintain food quality.
Do not use it to heat cold foods.
When the Keep Warm function is in use, it will not glow red like the cooking zones, but the indicator light will glow on the control panel.
The Warm Zone feature can be used alone or when any of the other surface cooking areas are being used. The Warm Zone Element area will not glow red when cycling on. However, the hot surface indicator light will glow as long as the Warm Zone Element area is too hot to touch.

• Use only cookware and dishes recommended for oven and cooktop use.
• Cover all foods with a lid or aluminum foil. When warming baked goods, allow a small opening in the cover for moisture to escape.
• Do not use plastic wrap to cover food. Plastic wrap may melt.
• Use pot holders or oven mitts to remove food.

To Use:

1. Push in and turn Warm Zone knob to ON.
2. Turn knob to OFF when finished.

COOKTOP USE

Ceramic Glass (on some models)

The surface cooking area will glow red when an element is on. Some parts of the surface cooking area may not glow red when an element is on. This is normal operation. The burner will cycle on and off to maintain the selected heat level. It will also randomly cycle off and back on again, even while on High, to keep the cooktop from extreme temperatures.

It is normal for the surface of light colored ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.

Cleaning off the cooktop before and after each use will help keep it free from stains and provide the most even heating. On cooktops with light colored ceramic glass, soils and stains may be more visible, and may require more cleaning and attention. Cooktop cleaner and a cooktop scraper are recommended. For more information, see “General Cleaning” section.

• Avoid storing jars or cans above the cooktop. Dropping a heavy or hard object onto the cooktop could crack the cooktop.
• To avoid damage to the cooktop, do not leave a hot lid on the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.
  For foods containing sugar in any form, clean up all spills and soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove the spills using a scraper while the surface is still warm. If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.
• To avoid scratches, do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.
• Do not cook popcorn in prepackaged aluminum containers on the cooktop. They could leave aluminum marks that cannot be removed completely.
• To avoid damage to the cooktop, do not allow objects that could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.
• To avoid damage to the cooktop, do not use the cooktop as a cutting board.
• Use cookware about the same size as the surface cooking area. Cookware should not extend more than ½” (1.3 cm) outside the area.
  
  A. Surface cooking area
  B. Cookware/canner
  C. ½” (1.3 cm) maximum overhang
• Determine flatness by placing the straight edge of a ruler across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.
• Cookware designed with slightly indented bottoms or small expansion channels can be used.
• Make sure the bottoms of pots and pans are clean and dry before using them. Residue and water can leave deposits when heated.
• To avoid damage to the cooktop, do not cook foods directly on the cooktop.

Home Canning

When canning for long periods, alternate the use of surface cooking areas, elements or surface burners between batches. This allows time for the most recently used areas to cool.

• Center the canner on the grate or largest surface cooking area or element. On electric cooktops, canners should not extend more than ½” (1.3 cm) beyond the surface cooking area or element.
• Do not place canner on 2 surface cooking areas, elements or surface burners at the same time.
• On ceramic glass models, use only flat-bottomed canners.
• On coil element models, the installation of a Canning Unit Kit is recommended. If a kit is not installed, the life of the coil element will be shortened. See “Assistance or Service” for instructions on how to order.
• For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element or surface burner. Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material.
For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.
Use the following chart as a guide for cookware material characteristics.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.
Soap, water and a soft cloth or sponge are suggested first unless otherwise noted. When cleaning the cooktop with electronic controls, lock the controls. See “Control Lock” section. Do not use a steam cleaner.

STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soapfilled scouring pads, abrasive cleaners, Cooktop Cleaner, steelwool pads, gritty washcloths or abrasive paper towels.
Cleaning Method:
Rub in direction of grain to avoid damaging.

• Affresh® Stainless Steel Cleaner and Polish (Part Number W10355016B) (not included):
  See “Assistance or Service” section to order.
• All-purpose cleaner: Rinse with clean water and dry with soft, lint-free cloth.
• Vinegar for hard water spots.

COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner. To avoid damage, do not soak knobs. When replacing knobs, make sure knobs are in the Off position.
Do not remove seals under knobs.

Cleaning Method:

• Soap and water:
  Pull knobs straight away from control panel to remove.
• Do not place knobs in dishwasher.

CERAMIC GLASS
To avoid damage to the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia.

Cleaning Method:
Always wipe with a clean, wet cloth or sponge and dry thoroughly to avoid streaking and staining.
Affresh® Cooktop Cleaner (Part Number W10355051B) is recommended for regular use to help avoid scratches, pitting and abrasions, and to condition the cooktop. It may be ordered as an accessory. See “Assistance or Service” section to order.
Cooktop Scraper is also recommended for stubborn soils, and can be ordered as an accessory. See “Assistance or Service” section to order. The Cooktop Scraper uses razor blades. Store razor blades out of the reach of children.

Light to moderate soil

• Paper towels or clean damp sponge:
  Clean while the cooktop is still warm. You may want to wear oven mitts while doing so.

Sugary spills (jellies, candy, syrup)

• Cooktop Scraper: Clean while the cooktop is still warm. You may want to wear oven mitts while doing so.
• Affresh® Cooktop Cleaner and clean damp paper towel: Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears.

Heavy soil, dark streaks, specks and discoloration

• Affresh® Cooktop Cleaner or nonabrasive cleanser: Rub product into soil with a damp paper towel or soft cloth. Continue rubbing until white film disappears.

Burned-on soil

• Affresh® Cooktop Cleaner and Cooktop Scraper: Rub creme into soil with damp paper towel. Hold scraper as flat as possible on surface and scrape. Repeat for stubborn spots. Polish entire cooktop with creme and paper towel.

Metal marks from aluminum and copper

• Affresh® Cooktop Cleaner: Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. The marks will not totally disappear but after many cleanings become less noticeable.

Tiny scratches and abrasions

• Affresh® Cooktop Cleaner: Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. Scratches and abrasions do not affect cooking performance and after many cleanings become less noticeable.
  Do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia because damage may occur.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual, or visit http://www.whirlpool.com/product_help. In Canada, visit http://www.whirlpool.ca. In Mexico, visit http://www.whirlpool.mx/servicio.

Contact us by mail with any questions or concerns at the address below.

In the U.S.A.:
Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

In Canada:
Whirlpool Brand Home Appliances Customer eXperience Center 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

In Mexico:
Whirlpool México, S. de R.L. de C.V. Antigua Carretera Roma Km 9 S/N Col. El Milagro, Apodaca, N.L., Mexico, C.P. 66634

Please include a daytime phone number in your correspondence.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL appliance. To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.

In the U.S.A.

Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301 or visit www.whirlpool.com.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
• Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

Accessories

Accessories U.S.A.
To order accessories, visit our website at www.whirlpool.com/cookingaccessories

Canning Unit Kit
(coil element models)
Order Part Number 242905

Cooktop Cleaner
(ceramic glass models)
Order Part Number 31464

Cooktop Protectant
(ceramic glass models)
Order Part Number 31463

Cooktop Care Kit
(includes cleaner, protectant, and applicator pads)
Order Part Number 31605

Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B

All-Purpose Appliance Cleaner
Order Part Number 31682

In Canada

Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:
Customer eXperience Centre
Whirlpool Canada LP 200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.

In Mexico

If you need further assistance, you can write to Whirlpool México with any questions or concerns at:
Whirlpool México, S. de R.L. de C.V.
Antigua Carretera Roma Km 9 S/N Col. El Milagro, Apodaca, N.L., Mexico, C.P. 66634
Whirlpool Service®
Desde Monterrey, N.L. y su área Metropolitana
Teléfono: (81)8329-2100 Dentro de la Republica Mexicana
Teléfono: 01 (81) 8329-2100 www.whirlpool.mx/servicio