Huawei MateBook E Laptop User Guide

User Guide

Get to know your computer

Appearance

The keyboard layout varies by country or region. The actual product may differ.

Charging the computer

The computer will display a prompt when the battery is running low. If you see this prompt, charge your computer as soon as possible or it will affect your normal use.
Charging the computer with a power adapter
The computer features a non-removable rechargeable battery. Connect the standard power adapter and charging cable to charge the computer. The battery charges more quickly when the computer is powered off or in Sleep mode.

Safety information

• Charge the computer at room temperature in a well-ventilated, shaded area. Charging the computer in hot environments may damage the internal components.
• Charging duration may vary based on the ambient temperature and battery use.
• It is normal for the computer to become warm after prolonged use or charging. If it becomes hot to the touch, disable non-essential features and disconnect the charger.
• The battery is subject to wear over time. If the computer’s standby time appears to have fallen, do not attempt to replace the battery by yourself. Instead, take the computer and proof of purchase to an authorized Huawei Customer Service Center for assistance.

Battery status

The battery status is indicated by the battery icon in the taskbar.
: Indicates that the charger is connected. Click  to view the estimated charging time.
: Indicates that the charger is not connected. Click to view the battery percentage and battery time.
The charging time and remaining battery life displayed are estimated by the operating system. The actual time may vary.
Only some models come with the HUAWEI Glide Keyboard (compatible with HUAWEI MateBook E). This keyboard has a USB-C port, which can be used to charge the computer. The actual keyboard shall prevail.

Start the computer

Powering on and off the computer

When you are powering on the computer for the first time, you must connect the computer to a power adapter. The computer will then automatically power on.
When you power on the computer again, press and hold the Power button until the backlight of the connected keyboard turns on.
If a keyboard isn’t connected to the computer, press the Power button to power on the computer.
When the computer is being used normally, go to to enable sleep mode, power the computer off, or restart it.
To forcibly power off the computer, press and hold the Power button for more than 10 seconds. Note that this will result in the loss of any unsaved data. Exercise caution when performing this operation.

Protecting the screen

The HUAWEI MateBook E comes with an AMOLED screen. To protect the screen and maintain the battery life, it is recommended that you do not set the screen to never turn off.

Highlighted features

Click at the bottom of the desktop to open HUAWEI PC Manager and click Tips to get more features such as Huawei Share.

2-in-1 Keyboard

Installing and using the keyboard

Before installation, place the keyboard on a stable surface, as shown in the following figure.
Hold both sides of the computer with your hands and align the 2-in-1 keyboard port on the computer with the port on the keyboard’s notch. The computer and keyboard will then automatically connect magnetically.

• Only some product models come with a keyboard.
• The hinge on the keyboard can only be turned outwards. Forcibly turning the hinge inwards may damage the keyboard.
• The following figures use the HUAWEI Smart Magnetic Keyboard (compatible with HUAWEI MateBook E) as an example. The support angle of the keyboard is different
  from that of the HUAWEI Glide Keyboard (compatible with HUAWEI MateBook E). The actual support angle shall prevail.

Keyboard

The keyboard layout varies by country or region. The actual product may differ.
Functions of shortcut keys
You can use F1, F2, and the other function keys (used as hotkeys by default) to perform multiple functions.

Switch between shortcut keys and function keys
Once function keys are enabled, keys such as F1 and F2 have different functions when used with different software.
You can use the F keys as function keys in the following ways:

• Press the Fn key until its indicator turns on. Keys such as F1 and F2 will then work as function keys. To use the keys as shortcut keys (hotkeys), press the Fn key again to turn off its indicator. The keys will then work as shortcut keys (hotkeys).
• Open HUAWEI PC Manager, go to Settings > System settings and select Function key priority. Keys such as F1 and F2 will then work as function keys by default. To give priority to shortcut keys on the keyboard, select Hotkey priority instead.

Touchpad

The touchpad provides similar functionality to a mouse and is a convenient way to control the computer.
Not all gestures are available in all apps.
Common touchpad gestures

Modify touchpad settings
You can modify touchpad settings to suit your own preferences.

1.  Clickto open Settings.
2. On the Settings screen, click , then click to:
   • Enable or disable the touchpad.
   • Automatically enable or disable the touchpad when a mouse is connected.
   • Change the touchpad scroll direction.
   • Configure touchpad gestures.

HUAWEI M-Pencil (2nd generation)

Information about the stylus

The HUAWEI M-Pencil (2nd generation) is a substitute for standard touchscreen operations and its key features provide a more interactive and fun writing and drawing experience on your computer.
Some models do not come with a stylus. In this case, you will need to purchase one separately.
If your computer model is DRC-W38, you need to run HuaweiPenAPP (press + S to
open HuaweiPenAPP, or search for and download HuaweiPenAPP from Microsoft Store) before pairing the stylus with your computer when you are using the stylus for the first time.

Pairing and charging

Attach the notch of the stylus to the top edge of the computer for pairing or charging.
You can refer to the contact position in the following figure. A message will then be displayed on the computer’s screen. An incorrect contact position may result in the stylus not pairing or not being charged.

•  If the stylus stays idle for a long time, its power will gradually drain until it enters battery protection mode. In this case, charge the stylus for 5 to 10 minutes before using it.
• Using a non-Huawei folio cover or keyboard may result in the stylus not pairing or not being charged.

Changing the stylus tip

• The stylus tips may wear out during daily use, especially if used on a rough protective film. When the replacement tips run out, it is recommended that you purchase more from authorized Huawei channels.
• Look after your stylus and try to prevent it from falling on the ground or its tip from being damaged.

1. Pinch the stylus tip and rotate it counterclockwise until it is separated from the body of the stylus.
2. Pinch the top part of a new stylus tip and insert the bottom part of the stylus tip into the body of the stylus with the tip pointing outwards. Then rotate the stylus tip clockwise to lock it in place. Ensure that the stylus tip is inserted securely to prevent it from becoming loose or falling out.

Accessories and extensions

MateDock (optional)

Use the MateDock to connect your computer to external devices such as projectors, TVs, and USB drives.
The Matlock is an optional accessory and is sold separately.
Getting to know HUAWEI MateDock 2

Getting to know HUAWEI MateDock 3

Connect to a TV, monitor, or projector

You can connect the computer to a large display such as a TV, monitor, or projector for a better viewing experience when streaming movies or holding a meeting.

•  In addition to a computer, docking station, and external device, you also need to prepare an HDMI or VGA cable.
• Check the port of the external device first.
• The procedures for connecting the computer to a TV or other devices using a docking station are similar. The following uses the HUAWEI MateDock 2 as an example.
• The HDMI and VGA ports cannot be used at the same time.

1.  Connect your computer to a TV, monitor, or projector using a docking station, as shown in the figure above.
2. Power on the TV, monitor, or projector.
3. In hotkey mode, press or press + P to open the projection screen and select a projection mode.
   : The computer’s screen displays the desktop, while the external device’s screen does not display any content.

: Both the computer’s screen and external device’s screen display the desktop.
: The desktop is extended from the computer’s screen to the external device’s screen, allowing you to move items between the screens.
: The external device’s screen displays the desktop, while the computer’s screen does not display any content.

Connect to a USB mouse, printer, or other devices

You can connect a USB device such as a mouse, printer, scanner, smartphone, or hard drive to your laptop using the USB-A port on a docking station.
Connecting to USB devices

1. Connect the USB cable to the USB-A port on the docking station.
2. Connect the external device to a power supply if necessary, then power on the device.
3. When you connect the USB device for the first time, the computer will automatically install the required software.

Searching for the USB devices installed on the computer

1. Click on the taskbar at the bottom of the desktop to open the file manager.
2. Click to view the installed USB devices.

Bluetooth mouse (optional)

The Huawei Bluetooth mouse can be connected to your computer via Bluetooth. When you use the Bluetooth mouse for the first time, you will need to pair it with your computer.
Getting to know the Bluetooth mouse
The Bluetooth mouse is an optional accessory and is sold separately.

Install the battery
As illustrated below, remove the battery cover from the mark located at the bottom end of the mouse. Insert one AA battery, making sure to match the + and – signs in the battery compartment. Close the cover.

Pairing the Bluetooth mouse with the computer

1. Toggle the Bluetooth pairing switch at the bottom of the mouse to for approximately 3 seconds. Once the indicator starts blinking, the Bluetooth mouse is ready to pair.
2. On the computer, go to to enter the Bluetooth & other devices screen, click to add a Bluetooth device, select Huawei Mouse from the list of detected Bluetooth devices, and wait a moment until pairing is completed.

Safety information

This section contains important information about the operation of your device. It also contains information about how to use the device safely. Read this information carefully
before using your device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes danger or interference with other electronic devices.
Interference with medical equipment

• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service provider for more information.
• Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.

Protecting your hearing when using a headset

• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an accident.

Areas with flammables and explosives

• Do not use the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these environments increases the risk of explosion or fire. In addition, follow the instructions indicated in text or symbols.
• Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Traffic security

• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the vehicle manufacturer.
• Do not place the device over the airbag or in the airbag deployment area in a motor vehicle. Doing so may hurt you because of the strong force when the airbag inflates.
• Wireless devices may interfere with the airplane’s flight system. Do not use your device where wireless devices are not allowed according to the airplane company’s regulations.

Operating environment

• Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these environments may result in circuit malfunctions.
• Do not use your device during thunderstorms to protect your device against any danger caused by lightning.
• Ideal operating temperatures are 0 °C to 35 °C. Ideal storage temperatures are -10 °C to +45 °C. Extreme heat or cold may damage your device or accessories.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater, radiator, or candle.
• Stop using your device or applications for a while if the device is overheated. If the skin is exposed to an overheated device for an extended period, low-temperature burn symptoms, such as red spots and darker pigmentation, may occur.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or an explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.

Child safety

• Comply with all precautions with regard to child safety. Letting children play with the device or its accessories may be dangerous. The device includes detachable parts that may present a choking hazard. Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the device with adult supervision.

Accessories

• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or other hazards.
• Choose only accessories approved for use with this model by the device manufacturer. The use of any other types of accessories may void the warranty, may violate local regulations and laws, and may be dangerous. Please contact your retailer for information about the availability of approved accessories in your area.

Charger safety

• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• If the power cable is damaged (for example, the cord is exposed or broken), or the plug loosens, stop using it at once. Continued use may lead to electric shocks, short circuits, or fire.
• Do not touch the power cord with wet hands or pull the power cord to disconnect the charger.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits, malfunctions, or electric shocks.
• Ensure that the power adaptor meets the requirements of Annex Q of IEC/EN 62368-1 and has been tested and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program completion.

Battery safety

• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials. Doing so may short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skin or eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean water and consult a doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immediately stop using the device and remove the battery. Continued use may lead to battery leakage, fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to fire, explosion, or other hazards.
• Do not allow children or pets to bite or suck the battery. Doing so may result in damage or an explosion.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a short circuit or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface, it may be damaged.
• If the device’s standby time shortens significantly, replace the battery.
• This device contains a built-in battery. Do not attempt to replace the battery by yourself.
  Otherwise, the device may not run properly or it may damage the battery. For your personal safety and to ensure that your device runs properly, you are strongly advised to
  contact a Huawei authorized service center for a replacement.

Cleaning and maintenance

• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hairdryer.
• Do not expose your device or accessories to extreme heat or cold. These environments may interfere with proper function and may lead to fire or explosion.
• Avoid the collision, which may lead to devise malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all cables connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
• Do not place magnetic stripe cards, such as credit cards and phone cards, near the device for extended periods of time. Otherwise, the magnetic stripe cards may be damaged.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage. In case of damage, contact a Huawei authorized service center for assistance or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or attempt to remove the broken parts. Promptly contact a Huawei authorized service center.

Disposal and recycling information
The symbol on the product, battery, literature, or packaging means that the products and batteries should be taken to separate waste collection points designated by local authorities at the end of the lifespan. This will ensure that EEE waste is recycled and treated in a manner that conserves valuable materials and protects human health and the environment. For more information, please contact your local authorities, retailer, or household waste disposal service or visit the website https://consumer.huawei.com/en/.

Reduction of hazardous substances
This device and its electrical accessories comply with local applicable rules on the restriction of the use of certain hazardous substances in electrical and electronic equipment, such as EU REACH regulation, RoHS and Batteries (where included) directive. For declarations of conformity about REACH and RoHS, please visit the website
https://consumer.huawei.com/certification.
Restrictions in Norway
Use of this radio equipment is not allowed in the geographical area within a radius of 20 km from the center of Ny-Ålesund, Svalbard.

Personal Information and Data Security

The use of some functions or third-party applications on your device could result in your personal information and data being lost or becoming accessible to others. Use the following measures to help you protect your personal information:

• Put your device in a safe place to prevent unauthorized use.
• Set your device screen to lock and set a password or unlock pattern.
• Do not open messages or emails from strangers to prevent your device from becoming infected with a virus.
• When using your device to browse the Internet, do not visit websites that might pose a security risk to avoid your personal information from being stolen.
• If you use services such as the portable Wi-Fi hotspot or Bluetooth, set passwords for these services to prevent unauthorized access. Turn these services off when they are not in use.
• Install device security software and regularly scan for viruses.
• Using unauthorized third-party software to update your device may damage your device or put your personal information at risk. It is recommended that you update through your device’s online update feature or download official update packages for your device model from Huawei.
• Be sure to obtain third-party applications from a legitimate source. Downloaded third-party applications should be scanned for viruses.
• Install security software or patches released by Huawei or authorized third-party application providers.
• Some applications require and transmit location information. As a result, a third party may be able to share your location information.
• Some third-party application providers may collect detection and diagnostic information on your device to improve their products and services.

Legal Notice

Copyright © Huawei 2022. All rights reserved.
The product described in this manual may include copyrighted software of Huawei and possible licensors. Customers shall not in any manner reproduce, distribute, modify,
decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders. Trademarks and Permissions The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Huawei Technologies Co., Ltd. is under license. Huawei Device Co., Ltd. is an affiliate of Huawei Technologies Co., Ltd. ® , the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance. Microsoft and Windows are trademarks of the Microsoft group of companies.
Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation or its subsidiaries. Other trademarks, products, services and company names mentioned may be the property of their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and therefore may not be activated or may be limited by local network operators or network service providers.
Thus, the descriptions herein may not exactly match the product or its accessories that you purchase.
Huawei reserves the right to change or modify any information or specifications contained in this manual without prior notice and without any liability.
Third-Party Software Statement
Huawei does not own the intellectual property of the third-party software and applications that are delivered with this product. Therefore, Huawei will not provide any warranty of any kind for third-party software and applications. Neither will Huawei provide support to customers who use third-party software and applications, nor be responsible or liable for the functions or performance of third-party software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and Huawei does not guarantee the availability of any content or service. Third-party service providers provide content and services through network or transmission tools outside of their control of Huawei. To the greatest extent permitted by applicable law, it is explicitly stated that Huawei shall not compensate or be liable for services provided by third-party service providers, or the interruption or termination of third-party contents or services. Huawei shall not be responsible for the legality, quality, or any other aspects of any software installed on this product, or for any uploaded or downloaded third-party works in any form, including but not limited to texts, images, videos, or software etc. Customers shall bear the risk for any and all effects, including incompatibility between the software and this product, which result from installing software or uploading or downloading third-party works.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HUAWEI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORESEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and be responsible to obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.
Privacy Policy
To better understand how we protect your personal information, please see the privacy policy at https://consumer.huawei.com/privacy-policy.
For More Help
Visit https://consumer.huawei.com/en/support for the most up-to-date contact information for your country or region.
ALL PICTURES AND ILLUSTRATIONS IN THIS GUIDE, INCLUDING BUT NOT LIMITED TO THE DEVICE COLOR, SIZE, AND DISPLAY CONTENT, ARE FOR YOUR REFERENCE ONLY. THE ACTUAL DEVICE MAY VARY. NOTHING IN THIS GUIDE CONSTITUTES A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.