LG webOS 4.0 Digital Signage User Manual

USER MANUAL
LG Digital Signage
(LG System Controller)
After reading this user manual, keep it where any user can read it at any time.
webOS 4.0
www.lg.com

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How To Access LG System Controller Page

  1. Enter https://System Controller’s IP Address:3737 into the address field of the web browser.
  2. Select Advanced, and select Move to SetIP (unsafe).
  3. Enter the password into the password field. (Default set value: a serial number followed by LGe12#) For example, the password for serial number ABCD123456789 would be ABCD123456789LGe12#.
  4. Enter CAPTCHA (auto-input prevention).
  5. When you sign in for the first time, a password change pop-up will appear and you’ll be required to change the password.
  6. The password should consist of more than 8 characters, including numbers, upper and lowercase alphabets, and special characters. The new password cannot be the same as the old password.

NOTE
If you’re setting up more than one System Controller, configure local networks (router, hub, etc.) that are separate from each other to prevent the same power unit from being registered more than once.
LG System Controller Menu
Menu
The image may vary according to the model.
Language
You can set the language used for the System Controller. Or you can change the language by using the RS232C command below. (See the section of “Language” on page 13.)

No. Item Description
1 Select language window You can change the language via the select box.
2 Done Applies the selected language.

Network
You can change the network configuration environment of the System Controller. You can access the System Controller page via the set value. (See the section of “Network” on page 14.)

No. Item Description
1 Automatically Assign IP Address Automatically receives the IP via the Dynamic Host Configuration Protocol (DHCP) method.
2 Advanced Options You can select either IPv4 or IPv6 method for the System Controller’s IP address.
If you select IPv6 for the System Controller’s IP address system, you cannot manually set other options.
3 IP Address You can manually set the System Controller’s IP address.
After you change the System Controller’s IP address, you can access it through the new IP address.
4 Subnet Mask You can manually set Subnet Mask.
5 Gateway You can manually set Gateway.
6 DNS Server You can manually set the address of the Domain Name System (DNS) server.
7 Ping Test It is performed by two methods: the IP address and URL address methods.
It receives/transmits a ping for the input address 10 times, conducts a Ping Test, and outputs the results.
8 Apply You can apply the set value via the Apply button.

LED Assistant
You can connect to the System Controller by changing the configuration environment of the network connected to the LED Assistant page. You can access the LED Assistant page via the set value.

No. Item Description
1 Activate You can activate/deactivate via the Activate button.
If you deactivate the Activate button, the connection with the server will be lost.
2 Advanced Options You can select either IPv4 or IPv6 method for the LED Assistant Server’s IP address.
3 IP Address If you select the IPv4 method for the LED Assistant Server’s IP address system, you can enter four-digit decimal numbers separated by “.”.
If you select the IPv6 method for the LED Assistant Server’s IP address system, you can enter eight-digit hexadecimal numbers separated by “:”.
4 Port Number You can set it by receiving an input of Port numbers in the decimal number. The default port number is 3001.
5 Status Displays the connection status. (When connected: Connected/when not connected: Not Connected)
6 Apply You can apply the set value via the [Apply] button.

LG ConnectedCare (Signage 365 Care)
The following method applies only to some models.
A pop-up for network settings is displayed. – Click the [Network Settings] button to be redirected to the network page. – Click the [NO] button to close the pop-up.
NOTE
The pop-up only appears if the network settings have not been set.

LG ConnectedCare App Not Installed

No Item Description
1  Install Proceeds with the installation of the LG ConnectedCare app.

LG ConnectedCare App Installed

No. Item Description
1 LG ConnectedCare App You can activate/deactivate via the LG ConnectedCare app button.
2 Account Displays the account number and name.
3 Version Displays the version of the LG ConnectedCare app.
4 Server Status Displays the status of the LG ConnectedCare app.
There are four states: Waiting for Approval, Connected, Not Connected, and Rejected.
5 Reset Deletes the LG ConnectedCare app.

LG ConnectedCare App Installation Process

  1. A pop-up for entering the account number is displayed. – Enter the 6-digit account number and click the [OK] button.
  2. A pop-up that informs the difference between the current time and the time set in the LG ConnectedCare app is displayed.
    – Click the [Yes] button to automatically set the current time.
    NOTEThe pop-up is displayed only when there is a discrepancy between the current time of Signage and the time set in the LG ConnectedCare app.
  3. A pop-up for confirming the account is displayed.
    – Confirm your account number and name.
    – Click the [Confirm] button to proceed with the installation of the LG ConnectedCare app.
  4. A pop-up for the installation progress is displayed.
  5. For Successful Installation
    – A pop-up will indicate that the app was successfully installed. The pop-up will close automatically in 5 seconds.
  6. For Failed Installation
    – A pop-up will indicate that the app installation has failed. Clicking the [OK] button will close the pop-up.

System
You can initialize and restart the System Controller. In addition, you can perform S/W Update.

No. Item Description
43 Change Password Enter current and new passwords to change the password.
4) Factory Reset Applies the initial set value via the Reset button.
0 System Reboot If you select the Reboot button, the System Controller is rebooted.
0 S/W Update The current version refers to the current version of the SW.
•You can activate/deactivate an Update via the Micom Update button, and you can force an update.
•You can upload a firmware file (*.epk) via the upload button on the right side.
•When you upload, the Update button and Delete button will be activated, and when you select Update, you can update the S/W. If you select the Delete button, you can delete the uploaded file.

To Control Multiple Products
The following method applies only to some models.
You can connect multiple products to a single PC by using this method. You can connect multiple products to a single PC and control them at the same time. In the General menu, non-repeated values between 1 and 1000 must be assigned as the set ID.
Cable Connection
The image may vary according to the model.
Connect the RS-232C cable as in the figure. The RS-232C protocol is used for communication between a PC and the product. It controls the power of the product, selects an input source in a PC, or controls the OSD menu.

Communication Parameter

  • Board speed: 9600 BPS
  • Data length: 8 bit
  • Parity bit: None
  • Stop bit: 1 bit
  • Flow control: None
  • Communication code: ASCII code

Reception/Transmission Protocol

Language (Command: f i)
 Transmission [f][i][ ][Set ID][ ][Data][Cr]
Data
00: Czech Republic
01: Danish
02: German
03: English
04: Spanish (Europe)
05: Greek
06: French
07: Italian
08: Dutch
09: Norwegian
0A: Portuguese
0B: Portuguese (Brazil)
0C: Russian
0D: Finnish
0E: Swedish
0F: ENGLISH
10: Chinese (Mandarin)
11: Japanese
12: Chinese (Cantonese)
13: Arabic
Acknowledgment [i][ ][Set ID][ ][OK/NG][Data][x]
* A specific language may not be supported according to the model.

Network

(Command: s n, 80 or 81 or 82)
Transmission [s][n][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][ ][Data4][ ][Data5][Cr]
Data 1 80: Set/check the temporary IP mode (auto/manual), subnet mask, and gateway
81: Set/check a temporary DNS address.
82: Save the temporary set value, and check the current network information
* When Data 1 equals 80,
Data 2 00: Auto
01: Manual
FF: Check the temporary IP mode (auto/manual), subnet mask, and gateway
* When Data 2 equals 01 (Manual),
Data 3 Manual IP address
Data 4 Subnet mask address
Data 5 Gateway address
* When Data 1 equals 81,
Data 2 DNS address
FF: Check a temporary DNS address
* When Data 1 equals 82,
Data 2 80: Apply the temporarily saved IP mode (auto/ manual), subnet mask, and gateway
81: Apply the temporary DNS
FF: Current network information (IP, subnet gateway,
DNS)
* Setting examples:

  1. Auto setting: sn 01 80 00
  2. Manual setting: sn 01 80 01 010177223241 255255254000 010177222001 (IP:10.177.223.241, subnet: 255.255.254.0, gateway: 10.177.222.1)
  3. Network Reader: sn 01 80 ff
  4. DNS setting: sn 01 81 156147035018 (DNS: 156.147.35.18)
  5. Applying the set value: sn 01 82 80 (apply the saved IP mode (auto/manual), subnet mask, and gateway), sn 01 82 81 (apply the saved DSN)

* Each IP address is a 12-digit decimal number.
Acknowledgment [n][ ][Set ID][ ][OK/NG][Data1][Data][x]
* The feature is supported only for a wired LAN.
* It may not be supported according to the model.