Cisco CSCvy39534 Virtualized Voice Browser COP File Instructions

CISCO CSCvy39534 Virtualized Voice Browser COP File

About this Document

This document provides installation instructions for the Cisco Virtualized Voice Browser COP file. It contains the list of issues resolved and feature enhancements supported by this COP. Please review all sections in this document pertaining to installation before installing the product. Failure to install this COP as described may result in inconsistent behavior.

Supported VVB Version
This COP (ciscovb.1261.ES01.cop.sgn) is to be installed on VVB version 12.6(1).

Resolved Caveats
The following table lists the defects fixed in this ES.

Cisco VVB 12.6(1) ES01
Bug ID Description
CSCvy39534 VVB doesn’t release TTS license in one specific scenario
CSCvy12144 VVB switching to SRTP after 15 min session refresh SIP re-INVITE
CSCvy25404 Does not include a separating blank line between each MIME part’s headers and

the body content

CSCvy30996 Same Call-ID on VVB with ASR leg
CSCvy80418 VVB not confirming to RFC standard when use POST method with

multipart/form-data

CSCvy39529 Issue introduced by F5 load-balancer fix in 12.0 (CSCvu48063)
CSCvy30206 VVB engine stops processing all calls in rare cases when it receives malformed

SIP message (caffeine-stack)

Feature Enhancements

The following table lists the feature enhancements supported through this ES.

Cisco VVB 12.6(1) ES01
Feature Description References
SSML Speak TTS entries can now be enclosed within

<speak> tag from Cisco Unified Call

Studio.

NA
ECDSA ECDSA, a variant of Certificate Management for Secured Connections > Enabling
  Digital Signature ECDSA Certificate section in the Security Guide for Cisco
  Algorithm can now be Unified ICM/Contact Center Enterprise, Release
  enabled on the 12.6(1) at https://www.cisco.com/c/en/us/support/customer-
  secured interfaces collaboration/unified-contact-center-enterprise/products-
  across the solution. installation-and-configuration-guides-list.html
NBest NBestCount property Transcribe Element chapter in the Element Specifications for
Support for of the Transcribe Cisco Unified CVP VXML Server and Call Studio, Release 12.6(1)
ASR element returns the

maximum number of recognition results.

at https://www.cisco.com/c/en/us/support/customer-

collaboration/unified-customer-voice-portal/products- programming-reference-guides-list.html

Conditions for installing COP

Pre-Conditions
Make sure there is no previous ES in progress; else, cancel it by running:
utils system upgrade cancel

Post-Conditions
Once ES is applied, reboot Cisco VVB. After reboot, verify from the Cisco VVB App admin that all services are In-Service.
Reconfigure the Cloud Connect details from NOAMP (for UCCE and standalone IVR deployments) or CCEAdmin (for PCCE deployments).

Dependencies for this COP
NA.

Installing COP

Install the COP provided by running:
utils system upgrade initiate
Follow the instructions and provide the path of the COP. Do not close the terminal until the installation of COP is successful. Restart the machine after installing the COP.

Uninstalling COP

Follow a similar process for installing the COP, but install the specific rollback COP for the version. The COPs must be removed in the reverse order in which they were installed.

Important: If ECDSA is enabled in VVB, please ensure that rollback COP is executed only after switching to RSA mode.