Beko BBMWO25GB Microwave Oven User Manual

beko BBMWO25GB Microwave Oven

Please read this manual first
Dear Customer,Thank you for purchasing a Beko product. We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use. If you handover the product to someone else, give the user manual as well. Follow all warnings and information in the user manual.

Meanings of the symbols

The following symbols are used in the various section of this user manual:

 Important safety and environmental instructions

Safety warnings
This section contains safety instructions that will help protect from risk of fire, electric shock, exposure to leak microwave energy, personal injury or property damage. Failure to follow these instructions shall void any warranty.

  •  Beko Microwave Ovens comply with the applicable safety stan-dards; therefore, in case of any damage on the appliance or power cable, it should be repaired or re-placed by the dealer, service cen-ter or a specialist and authorized service alike to avoid any danger. Faulty or unqualified repair work may be dangerous and cause risk to the user.
  •  This appliance is intended to be used in household and similar ap-plications such as:
  •  Staff kitchen areas in shops, offices and other working en-vironments;
  •  Farmhouses
  •  By clients in hotels, and other residential type environments;
  •  It is not intended for industrial or laboratory use.
  •  Do not attempt to start the oven when its door is open; otherwise you may be exposed to harmful microwave energy. Safety locks should not be disabled or tampered with.
  •  The microwave oven is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloth and similar may lead to risk of injury, ignition or fire.
  •  Do not place any object between the front side and the door of the oven. Do not allow dirt or cleaning agent remnants to build up on the closure surfaces.
  •  Any service works involving re-moval of the cover that provides protection against exposure to mi-crowave energy must be performed by authorized persons/service. Any other approach is dangerous.
  •  Your product is intended for cook-ing, heating and defrost food at home. It must not be used for com-mercial purposes.
  •  Your oven is not designed to dry any living being.
  •  Do not use your appliance to dry clothes or kitchen towels.
  •  Do not use this appliance outdoors, bathrooms, humid environments or in places where the it can get wet.
  •  No responsibility or warranty claim shall be assumed for damages arising from misuse or improper handling of the appliance.
  •  Never attempt to dismantle the appliance. No warranty claims are accepted for damage caused by improper handling.
  •  Only use the original parts or parts recommended by the manufac-turer.
  •  Do not leave this appliance unat-tended while it is in use.
  •  Always use the appliance on a stable, flat, clean dry, and non-slip surface.
  •  The appliance should not be oper-ated with an external clock timer or separate remote control system.
  •  Before using the appliance for the first time, clean all parts. Please see the details given in the “Clean-ing and Maintenance” section.
  •  Operate the appliance for its in-tended purpose only as described in this manual.
  •  Appliance becomes very hot while it is in use. Pay attention not to touch the hot parts inside the oven.
  • do not operate the oven empty.
  •  Cooking utensil may get hot due to the heat transferred from the heated food to the utensil. You may need oven gloves to hold the uten-sil.
  •  Utensils shall be checked to ensure that they are suitable for use in mi-crowave ovens.
  •  Do not place the oven on stoves or other heat generating appliances. Otherwise, it may be damaged and the warranty becomes void.
  •  Steam may come out while open-ing the covers or the foil after cook-ing the food.
  •  The appliance and its accessible surfaces may be very hot when the appliance is in use.
  •  Door and outer glass may be very hot when the appliance is in use.
  •  Make sure that your mains power supply complies with the informa-tion supplied on the rating plate of the appliance.
  •  The only way to disconnect the ap-pliance from the power supply is to remove the power plug from the power outlet.
  •  Use the appliance with a grounded outlet only.
  •  Never use the appliance if the power cable or the appliance itself is damaged.
  •  Do not use this appliance with an extension cord.
  • Never touch the appliance or its plug with damp or wet hands. Place the appliance in a way so that the plug is always accessible.
  • Prevent damage to the power cable by not squeezing, bending, or rub-bing it on sharp edges. Keep the power cable away from hot sur-faces and naked flame.
  • Make sure that there is no danger that the power cable could be ac-cidentally pulled or that someone could trip over it when the appli-ance is in use.
  •  Unplug the appliance before each cleaning and when the appliance is not in use.
  •  Do not pull the power cable of the appliance to disconnect it from its power supply and never wrap its power cable around the appliance.
  •  Do not immerse the appliance, power cable, or power plug in water or any other liquids. Do not hold it under running water.
  •  When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
  •  Remove the wire strings and/or metal handles of paper or plastic bags before placing bags to the oven.
  •  If smoke is observed, switch off or unplug the appliance if safe to do so and keep the door closed in order to stifle any flames.
  •  Do not use microwave oven for storage. Do not leave paper items, cooking material or food inside the oven when it is not being used.
  •  The contents of feeding bottles and baby food jars should be stirred or shaken and the temperature checked before consumption, in order to avoid burns.
  •  This appliance is a Group 2 Class B ISM equipment. Group 2 con-tains all ISM (Industrial, Scientific and Medical) equipment in which radio-frequency energy is inten-tionally generated and/or used in the form of electromagnetic radia-tion for the treatment of material, and spark erosion equipment.
  •  Class B equipment is suitable for use in domestic establishments and establishments directly con-nected to a low voltage power sup-ply network.
  •  Do not use cooking oil in the oven. Hot oil may damage the compo-nents and materials of the oven, and it may even cause skin burns.
  •  Pierce food with thick crust such as potatoes, courgettes, apples and chestnuts.
  • Appliance must be placed so that the rear side is facing the wall. Before moving the appliance, please secure the turntable to pre-vent damage.
  • Eggs in their shell and whole hard-boiled eggs must not be heated in microwave ovens since they may explode, even after microwave heating has ended.
  • WARNING:
    If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person. WARNING: It is hazardous for any-one other than a competent person to carry out any service or repair operation which involves the remov-al of a cover which gives protection against exposure to microwave en-ergy.
    WARNING:
    Liquids and other foods must not be heated in sealed con-tainers since they are liable to ex-plode.
  •  The oven should be cleaned regu-larly and any food deposits re-moved.
  •  There should be min 20 cm free space above the top surface of the oven.
  •  Do not over-cook foods; otherwise, you may cause a fire.
  •  Do not use chemicals and steam assisted cleaners to clean the ap-pliance.
  •  Extreme caution is advised when being used near children and per-sons who are restricted in their physical, sensory or mental abili-ties.
  •  This appliance can be used by the children who are at the age of 8 or over and by the people who have limited physical, sensory or mental capacity or who do not have knowl-edge and experience, as long as they are supervised with regard to safe use of the product or they are instructed accordingly or under-stand the risks of using the prod-uct. Children should not play with the appliance. Cleaning and user maintenance procedures should not be performed by children un-less they are controlled by their elders.
  •  Danger of choking! Keep all the packaging materials away from children.
  •  Due to excessive heat that arises in grill and combination modes, chil-dren should only be allowed to use these modes under supervision of an adult.
  •  Keep the product and its power cable so that they are inaccessible by children under 8 years old.
  •  Do not cook food directly on the glass tray. Put the food in / on ap-propriate kitchen utensils before placing them in the oven.
  •  Metallic containers for food and beverages are not allowed during microwave cooking. Otherwise, sparking may occur.
  •  Microwave oven must not be placed in a cabinet that is not in compliance with the installation in-structions.
  •  Microwave oven is intended for built-in use only.
  •  If built-in appliances being used equal or higher than 900 mm above the floor, care should be taken not to displace the turntable when removing containers from the appliance.
  •  If the built-in product is in a cabi-net with a door, the product must be operated with the cabinet door open.
  •  If the supply cord is damaged, it must be replaced by the manu-facturer or its service agent or a similarly qualified person in order to avoid a hazard.WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.
    WARNING:
    It is hazardous for any-one other than a competent person to carry out any service or repair operation which involves the remov-al of a cover which gives protection against exposure to microwave en-ergy.
    WARNING:
    Liquids and other foods must not be heated in sealed con-tainers since they are liable to ex-plode.
    WARNING:
    Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improp-er use.
  •  Only use utensils that are suitable for use in microwave ovens.
  •  When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
  •  If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
  •  Microwave heating of beverages can result in delay eruptive boil-ing, therefore care should be taken when handling the container.
  •  The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature shall be checked before consumption in order to avoid burns.
  •  Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode even after microwave heating has ended
  •  The oven should be cleaned regu-larly and any food deposits re-moved.
  •  Failure to maintain the oven in a clean condition could lead to dete-rioration of the surface that could adversely affect the life of the ap-pliance and possibly result in a hazardous situation.
  •  The microwave oven is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloth and similar may lead to risk of injury, ignition or fire
  •  For microwave ovens having an ad-ditional decorative door, and for mi-crowave ovens intended to be used in a cabinet, the instructions for use shall state that the microwave oven must be operated with the decora-tive door open.
  • WARNING:
    Ensure the appliance is switched off before replacing the lamp to avoid the possibility of elec-tric shock.
    WARNING:
    Accessible parts will become hot when in use. Young children should be kept away.
  •  Do not use a steam cleaner to clean this appliance
  •  Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven glass door since they can scratch the surface, which may re-sult in shattering of the glass
  •  This oven must not be installed be-hind a decorative door in order to avoid overheating
  •  If the electrical supply is restricted, means of all-pole disconnection must be accessible and incorpo-rated in the fixed wiring in accor-dance with the wiring rules.

Compliance with the WEEE Directive and Disposing of the Waste Product:
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equip-ment (WEEE) This symbol indicates that this product shall not be disposed with other household wastes at the end of its ser-vice life. Used device must be returned to offical collection point for recycling of electrical and electronic devices. To find these collection systems please contact to your local authorities or retailer where the prod-uct was puchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

 Package information
Packaging materials of the product are manufactured from recyclable materi-als in accordance with our National Environment Regulations. Do not dis- pose of the packaging materials together with the domestic or other wastes. Take them to the pack-aging material collection points designated by the local authorities.

Your microwave oven

Overview

Controls and parts

  1.  Control panel
  2.  Turntable shaft
  3.  Turntable support
  4.  Glass tray
  5.  Oven window
  6.  Door group
  7.  Door safety interlock system
  8.  Grill rack (only to be used in grill function and placed on the glass tray)
  9.  Vacuum lifter for manual door opening

Technical data

Power consumption 230 V~50 Hz,

1450 W

(Microwave) 1000 W (Grill)

Output 900 W
Operating frequency 2450 MHz
External dimensions (H*W*D) 388*595 *400 mm
Oven capacity 25 litres
Net weight 18.5 kg

Technical and design modification rights are reserved.Markings on the product or the values stated in other documents supplied with the product are values obtained under laboratory conditions as per relevant standards. These values may vary according to the usage of the appliance and ambient conditions. Power values are tested at 230V.

Your microwave oven

  •  Never place the glass tray upside down. The glass tray should never be restricted.
  •  Both glass tray and turntable support must al-ways be used during cooking.
  • All food and containers of food must always place on the glass tray for cooking.
  • f glass tray or turntable support crack or break, contact your nearest authorized service center.

Installation and connection

  • Remove all packing material and accessories. Examine the oven for any damage such as dents or broken door. Do not install if oven is dam-aged.
  • Remove any protective film found on the micro-wave oven cabinet surface.
  • Do not remove the light brown Mica cover that is attached to the oven cavity to protect the mag-netron.
  •  This appliance has been designed for domestic use only.
  •  This oven is intended for built-in use only. It is not intended for counter-top use or for use in-side a cabinet.
  •  Please observe the special installation instruc-tions.
  •  The appliance can be installed in a 60cm wide wall-mounted cabinet (at least 55 cm deep and 85 cm off the floor).
  •  The appliance is fitted with a plug and must only be connected to a properly installed grounded socket.
  •  The mains voltage must correspond to the volt-age specified on the rating plate.
  •  If the plug is no longer accessible after installa-tion, an all-pole isolating switch must be present on the installation side with a contact gap of at least 3 mm.
  •  Adapters, multi-way sockets and extension cords must not be used. Overloading can result with a risk of fire.

Installation and connection

Built-in installation

Preparing the cabinet

  1. Read the instruction on the bottom cabinet tem plate and put the template on the bottom plane of cabinet.
  2.  Make the marks on the bottom plane of cabinet according to marks “a” of the template.
  3.  Remove the bottom cabinet template and fix the bracket with screw.

Fixing the oven

  1. Install the oven into the cabinet Make sure the back of the oven is locked by bracket. Do not trap or bend the power cable.
  2. Open the door, fix the oven to the cabinet wit Screw through the installation hole. Then fix the trim-kit plastic cover to the installation hole.

Radio interference
Operation of the microwave oven may cause interference on radios, TVs and similar appliances.

  •  Place the oven as far away from radios and TVs as possible. Operation of microwave oven may cause interference to your radio or TV reception.  Plug your oven into a standard household outlet. Be sure the voltage and the frequency is the same as the voltage and the frequency on the rating plate.
  • In case of interference, it may be reduced or eliminated by taking the precautions given below:
  • Clean the door and sealing surface of the oven. Set the antenna direction of the radio or TV again.
  •  Reposition the oven based on the location of the receiver.
  •  Place microwave oven away from the receiver.
  •  Plug the microwave oven to another outlet, thus microwave oven and receiver shall be on dif-ferent lines.
  •  Prepare the food carefully. Place the remaining parts to the outside of the dish.
  • Pay attention to the cooking time. Cook in the shortest time specified and add some more time if required. Overcooked food may cause smoke or may be burnt.
  •  Cover the food while cooking. Covering the food prevents any splashing and helps to ensure that food is cooked evenly.
  • Turn over food such as poultry and hamburg-ers while cooking them in a microwave oven in order to accelerate cooking of this kind of food. Larger food such as roast must be turned over at least once.
  • Turn food such as meatballs upside down in the middle of the cooking and replace them with each other from the center of the dish to the outside.

Grounding instructions
This appliance must be grounded. This oven has a grounding cable with a grounded plug. Appliance must be plugged to a wall outlet installed and grounded correctly. Grounding system allows a leak wire for the electrical current in case of a short circuit and reduces the risk of electric shock. We recommend using an electrical circuit dedicat-ed to the oven. Operating with high voltage is dan-gerous and may cause fire or other accidents that would cause damage to the oven.Manufacturer and/or dealer would not accept any responsibility for injuries or damages on the oven that may occur when electrical connection procedures are not followed.

Utensil test
Never operate the microwave oven empty. The only exception is the utensil test described in the follow-ing section. Some certain non-metal utensils may not be suitable for using in microwave. If you are not sure whether your utensil is suitable for microwave, you can perform the following test.

  1.  Place the empty utensil to be tested into the microwave oven together with a microwave-compatible glass filled with 250 ml water.
  2.  Operate the microwave oven at max power for 1 minute.
  3.  Check carefully the temperature of the utensil being tested. If it is warmed up, it is not suitable for use in microwave. Never exceed the operating time limit of 1 minute. If you notice arcing during 1 minute of operation, stop the microwave. Utensils causing arcing are not suitable for use in microwave.Following list is a general guide that would help you in selecting the right utensil.
Cooking utensil Microwave Grill Combination
Heat-resistant glass Yes Yes Yes
Non-heat-resistant glass No No No
Heat-resistant ceramics Yes Yes Yes
Plastic dish suitable for microwave oven Yes No No
Paper kitchenware Yes No No
Metal tray No Yes No
Metal rack No Yes No
Aluminum foil and foil covers No Yes No
Foam materials No No No

Operation

Control panel

Operating instructions
 Setting the time
When the microwave oven is energized, “0:00” will be displayed in LED screen and buzzer will ring once.

  1.  Press “ ” twice and the figures for hours will start flashing.
  2.  Turn “ ” to adjust the hour; the input value should be between 0 and 23.
    Press “ ” and the figures for minutes will start flashing.
    Turn “ ” to adjust the minutes; the input value should be between 0 and 59.
    Press “ ” to finish time setting. “:” symbol will flash, and the time will light.If you press “ ” during time setting, oven will automatically return back to previous mode.

The steps for adjusting the time in coding button are as below:

Setting the duration Increment amount
0-1 minute 5 seconds
1-5 minutes 10 seconds
5-10 minutes 30 seconds
10-30 minutes 1 minute
30-95 minutes 5 minutes
Order Screen Microwave Power
1 P100 100%
2 P80 80%
3 P50 50%
4 P30 30%
5 P10 10%

 Cooking with grill or combination mode

  1.  Press “ ” and “G” will be displayed in LED screen. Press “ ” repeatedly or turn “ ” to select the desired power. Each time you press the key, “G”, ”C-1” or “C-2” will be displayed respectively.
  2. Press “ ” to confirm and turn “ ” to set the cooking time to a value between 0:05 and 95:00.
  3. Press “ ” again to start cooking
    Example:
    If you want to use 55% microwave power and 45% grill power (C-1) to cook for 10 minutes, you can operate the oven with the following steps.
    1.  Press “ ” once and “G” will be displayed in the screen.
    2. Press “ ” once again or turn “ ” to select the Combination 1 mode.
    3. Press “ ” to confirm and “C-1” will be dis-played in the screen.
    4. Turn “ ” to adjust the cooking time until the oven displays “10:00”.
    5.  Press “ ” to start cooking.
Order Screen Microwave Power Grill Power
1 G 0% 100%
2 C-1 55% 45%
3 C-2 36% 64%

When half the grill time passes, the oven sounds twice, and this is nor-mal. In order to have a better grilling effect, you should turn the food over, close the door, and then press “ ” to continue cooking. If no operation is performed, the oven will continue cooking.

Auto cooking menu

Multi-step cooking
At most 2 steps can be set for cooking. In mul-ti-step cooking, if one step is defrosting, then de-frosting must be placed in the first step.If you want to thaw food for 5 min-utes and then cook with 80% mi-crowave power for 7 minutes, per-form the following steps:

  1.  Press “ ” for once.
  2.  Turn “ ” to select the defrost time until “5:00” is displayed in the screen.
  3.  Press “ ” once and “P100” will be displayed in the screen.
  4.  Press “ ” once again or turn “ ” to set 80%microwave power.
  5.  Press “ ” to confirm and “P 80” will be dis-played in the screen.
  6. Turn “ ” to adjust the cooking time until the oven displays “7:00”.
  7.  Press “ ” to start cooking. Buzzer will sound once for the first step and defrost time count-down will start. Buzzer will sound once again when entering the second cooking step. Buzzer will sound for 5 times at the end of cooking.

Query function

  1.  In microwave, grill and combination modes, press “ ” or “ ” and the current power level will be displayed for 3 seconds. After 3 seconds, the oven will return to the previous mode.
  2.  While cooking, press “ ” and the current time will be displayed for 3 seconds.

Cleaning

  1.  Turn the appliance off and disconnect it from wall socket.
  2.  Wait for the appliance to completely cool down.
  3.  Keep the inside of the oven clean. Wipe with a damp cloth when splashed food or spilled liq-uids stick on the walls of the oven. A mild de-tergent may be used if the oven gets very dirty. Avoid using sprays and other harsh cleaning agents as they may cause stains, marks, and opaqueness on the door surface.
  4.  Outer surfaces of the oven must be cleaned with a damp cloth. Do not allow water ingress from ventilation openings to prevent damage to the operating parts in the oven.
  5.  Wipe both sides of the door and the glass, door gaskets and parts near the gaskets frequently with a damp cloth in order to remove the over-flowing and splashing stains. Do not use abra-sive cleaning agents.
  6.  Do not allow control panel to get wet. Clean with a soft damp cloth. Leave the door of the oven open to prevent inadvertent operation while cleaning the control panel.
  7.  If steam accumulates inside or around the oven door, wipe with a soft cloth. This may occur when the microwave oven is operated under high humidity conditions. It is normal.
    In some cases, you may need to remove the glass tray for cleaning. Wash the tray in warm soapy water or in a dishwasher.
  8.  The roller ring and oven floor should be cleaned regularly to avoid excessive noise. It would be sufficient to wipe the lower surface of the oven with a mild detergent. Roller ring may be washed in warm soapy water or in a dishwasher. When you remove the roller ring from oven internal floor for cleaning, ensure that you install it in the correct position while replacing it.
  9.  In order to remove bad odors in your oven, put a glass of water and juice and peel of a lemon to a deep bowl suitable for use in microwave and operate the oven for 5 minutes in microwave mode. Wipe thoroughly and dry with a soft cloth.
  10. . Please contact the authorized service when the oven lamp needs to be replaced.
  11.  The oven should be cleaned regularly and any food deposits should be removed.
  12. If the oven is not kept clean, this may cause surface defects that would affect the lifecycle of the appliance negatively and that would possibly  se risks.
  13.  Please do not dispose this appliance with household waste; old ovens shall be disposed to special waste centers provided by the municipalities.
  14.  When the microwave oven is used in grill function, a small amount of smoke and odor may occur which will disappear after a certain time of usage.

Storage

  •  If you do not intend to use the appliance for a long time, please store it carefully.
  •  Please make sure that the appliance is un-plugged, cooled down and totally dry.
  •  Store the appliance in a cool and dry place.
  •  Keep the appliance out of the reach of children

Cleaning and maintenance

  • During handling and transportation, carry the appliance in its original packaging. The packag-ing of the appliance protects it against physical damages.
  •  Do not place heavy loads on the appliance or the packaging. The appliance may be damaged.
  •  Dropping the appliance will render it non-opera-tional or cause permanent damage..

Troubleshooting

Normal
Microwave oven interferes with TV reception Radio and TV reception may be interfered when microwave oven is operating. It is similar to the interference caused by small electrical appliances, like mixer, vacuum cleaner, and electric fan. It is normal.
Oven light is dimmed In low power microwave cooking, oven light may be dimmed. It is normal.
Steam accumulating on door, hot air coming out of vents During cooking, steam may arise from the food. Most of this steam will get out from vents. But some may accumulate on a cool place like oven door. It is normal.
Oven started accidentally with no food in it. It is not allowed to run the appliance without any food inside. It is very dangerous.
Problem Possible Reason Solution
Oven cannot be started. 1) Power cable is not plugged in properly. Unplug. Then plug again after 10 seconds.
2) Fuse is blown or circuit breaker is activated. Replace fuse or reset circuit breaker (repaired by professional personnel of our company).
3) Trouble with outlet. Test the outlet with other electrical appliances.
Oven does not heat. 4) Door is not closed properly. Close the door properly.
Glass turntable makes noise when microwave oven operates 5) Turntable and bottom of the oven is dirty. Refer to “Cleaning and Maintenance” section to clean dirty parts.
Oven displays E-3 error and does not function 6) Oven door does not open (due to an obstruction in front of the door, low voltage and etc.) Unplug. Then plug again after 10 seconds.

Manufacturer’s Warranty

This document sets out the terms and conditions of the product warranties for Beko appliances, and it is an important document which you should keep safe together with your proof of purchase for future reference should there be a manufacturing defect in your appliance. This warranty is in addition to other rights you may have under Australian and New Zealand Consumer Laws.

  1. In this warranty:
    • ‘Appliance’ means the Beko product purchased by you and accompanied by this document; ‘ASC’ means Beko authorised service centres;‘Beko’ means Beko Australia and New Zealand Pty Ltd of 55 Blanck Street, Ormeau, QLD 4208, Australia ABN 49 152 055 162 in respect of Appliances purchased in Australia and New Zealand;d. ‘Warranty Period’ means the period specified in clause 3 of this manufacturer’s guarantee;
    •  ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning.
  2.  Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict or modify in any way) other rights and remedies under a law to which the Appliances relate, including any non-excludable statutory guarantees in Australia and New Zealand.
  3. Warranty Period: Subject to these terms and conditions this warranty continues for a period of 24 months following the date of original purchase of the Appliance. In addition, the Warranty Period is extended a n additional 36 months if you register your Appliance on the Beko website shown below within 90 days following the date of original purchase.
  4. Repair or Replace Warranty: During the Warranty Period Beko or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment a nd subject to these terms and conditions, repair or replace any parts which it considers to be defective. Beko or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Beko.
  5. Travel and Transportation Costs: Subject to clause 7 Beko will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Beko or its ASC. Travel and transportation will be arranged by Beko as part of any valid warranty claim.
  6. Proof of Purchase: Proof of purchase is required before you can make a claim under this warranty.
  7. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
    •  parts and Appliances not supplied by Beko;
    •  cosmetic damage which does not affect the operation of the Appliance;
    •  damage to the Appliance caused by:
    •  negligence or accident;
    • misuse or abuse, including failure to properly maintain or service;
    •  normal wear and tear;
    • power surges, electrical storm damage or incorrect power supply;
    • incomplete or improper installation ;
    • incorrect, improper or inappropriate operation;
    •  insect or vermin infestation;
    •  failure to comply with any additional instructions supplied with the Appliance; a. light globes, batteries, filters or similar perishable or consumable parts;
  8.  How to Claim Under This Warranty: To enquire about claiming under this warranty, please follow these steps:
    •  carefully check the operating instructions, user manual and the terms of this warranty;
    • have the model and serial number of the Appliance available;
    • ave the proof of purchase (e.g. an invoice) available;
    • contact Beko using the contact details shown below.
  9. Australia: For Appliances and services provided by Beko in Australia, Beko goods come with a guarantee by Beko that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the Australian Consumer Law.
  10.  New Zealand: For Appliances and services provided by Beko in New Zealand, the Appliances come with a guarantee by Beko pursuant to the provisions of the Consumer Guarantees Act, the Sales of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
  11. Confidentiality: You accept that if you make a warranty claim, Beko and its ASC may exchange information in relation to you to enable Beko to meet its obligations under this warranty.