Miele WCR860 Washing Machine User Guide

Quick Start Guide
Washing machine

This Quick Start Guide is not a substitute for the operating instructions supplied with the appliance! It is essential to familiarize yourself with the washing machine before using it for the first time. Please read the operating instructions carefully and pay particular attention to the IMPORTANT SAFETY INSTRUCTIONS.

Initial commissioning

Damage from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious damage to property. See “Installation”.
Damage resulting from failure to remove the transit bars. Failure to remove the shipping struts can result in damage to the washing machine and to adjacent cabinetry or appliances. Remove the shipping struts as described in “Installation and connection”.

Switching on the washing machine

  •  Press the button. The welcome screen will light up. The display will now guide you through the initial commissioning process, which is divided into 6 steps. For further information please refer to the separate operating instructions supplied.

Operation

Touch display and sensor buttons
The Start / Stop sensor buttons and the sensor buttons in the display react to fingertip contact.
The touch display can be scratched by pointed or sharp objects, e.g. pens. Only touch the display with your fingers.

  1. The sensor button Takes you back one level in a menu.
  2. Touch display
  3. Start / Stop sensor button Touching the Start / Stop sensor button starts the selected program or cancels a program that has already been started. The program can be started as soon as the sensor button is flashing on and off. The sensor button lights up constantly once the program has started.
  4. Optical interface This is used by the Service department as a transmission point.
  5. button For switching the washing machine on and off. To save energy, the washing machine will switch off automatically. This occurs 15 minutes after the end of the program / Anti-crease phase, or after being switched on if no further selection is made.

Main menu
After switching on the washing machine, the main menu will appear on the display. You can access all the important submenus from the main menu. Touch the sensor button
at any time to return to the main menu. Values set previously are not saved.
Programs
For selecting wash programs.
Favorites
You can save up to 12 of your own customized wash programs.
MobileStart
With MobileControl you can operate your washing machine remotely with the Miele app.
Wash Assistant
The Washing assistant guides you step by step so that you can select the optimum wash program for your laundry.
Maintenance
Maintenance options for the TwinDos system and the Clean machine program are located in the Maintenance menu.
Settings
You can alter the washing machine’s electronics to suit changing requirements in the Settings menu.

Operating the touch display
Scrolling
You can scroll to the right or the left by swiping your finger across the screen. The orange scroll bar under the pictures shows that there are additional options to choose from.
Options
Touch an option in the menu to select it. If there are multiple options, the selected option will be highlighted in orange.
Pull-down menu
Touch the top edge of the screen in the middle and drag it down with your finger.

  1. Preparing the laundry
    • Empty all pockets.
    Damage due to foreign objects.
    Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any such foreign objects.
    • Sort the laundry by color and by the care label. Most garments have a textile care label in the collar or side seam.
    • Pre-treat stains and badly soiled areas (see the booklet “Miele’s guide to laundry care”).
  2. Selecting a program
    • Touch the Programs sensor button.
    • Scroll to the right in the display until the program you want appears.
    • Touch the sensor button for that program.

The display will change to the Overview menu.
There are 3 further ways of selecting a program.

  1. Favorites
  2. Washing assistant
  3. MobileStart

  1. Detergent drawer
  2. Control panel
  3. Drain filter
  4. Door
  5. TwinDos dispensing

3. Selecting program settings
Selecting a temperature
• Touch the Temperature sensor button and select the temperature you want.
Selecting a spin speed
• Touch the Spin speed sensor button and select the spin speed you want.
Activating TwinDos
TwinDos dispensing is automatically activated for all programs in which dispensing is possible.

  1. Switch TwinDos on or off
    • Touch the TwinDos sensor button and select Off or On.
  2. Select the detergent
    When using Miele’s 2-phase system you must set the color of the laundry. If using a different type of detergent, this must be selected.
    • Select Colours or Whites.
  3. Select the degree of soiling
    • Select Light, Normal, or Heavy and confirm your selection with the OK sensor button.
    Selecting an extra option
    • Touch the Options sensor button.
    • Select one or more extra options and confirm your selection with the OK sensor button.
    Stains
    • Touch the Stains sensor button.
    • Select the types of stain in your load from the list and confirm your selection with the OK sensor button.
    Timer
    You can use the timer to set the finish time or the start time for a wash program.

Starting a program

4. Load the washing machine
Opening the door

Take hold of the door and pull it open.
Unfold the laundry and load it loosely into the drum.
The maximum load for the program selected will appear in the pull-down menu. The percentage of the maximum load size in the drum is shown in 25% increments, along with the amount of detergent to dispense if automatic dispensing is not being used.

Closing the door

Make sure that no items are caught between the door and the seal.

5. Add detergent
There are several options for adding detergent to the washing machine. TwinDos TwinDos dispensing is automatically activated for all programs in which dispensing is possible.
• See “3. Selecting program settings” for more information.
Adding detergent
This washing machine requires particularly efficient detergent. Add detergent in accordance with the value in the pull-down dosage display.
Ensure that TwinDos dispensing is deactivated.
Pull out the detergent drawer and add detergent to the compartments.

Chlorine bleach for removing stains or liquid detergent for the pre-wash
Detergent for the main wash, including Soak if selected
Fabric softener, liquid starch, or caps

CapDosing
If you selected CapDosing when setting the program, the detergent will be dispensed via the capsule for this washing program.

Using powder detergent
The detergent drawer contains an insert for liquid detergent in the compartment as standard. This insert must be removed to use powder detergent. It is not possible to
use powder detergent in the compartment.

Using chlorine bleach
Damage due to chlorine bleach. Textiles may be discolored or their fibers damaged. Only use chlorine bleach on suitable fabrics.
Chlorination must be activated in the settings before chlorine bleach is first used.
The Pre-wash extra option must not be selected.
• Pour max. 60 ml of chlorine bleach into the chamber. The chlorine bleach is added automatically 10 minutes before the end of the main wash.
6. Start the program
• Touch the flashing Start / Stop sensor button. The door will lock and the program will start. The program status will appear in the display.
Adding laundry during a program sequence
Laundry can be added or removed at any time.
• Touch the Add laundry sensor button. The following appears in the display:
• Please wait The program will stop and the door will unlock. The following appears in the display: Add laundry The door can be opened.
• Open the door and add or remove laundry.
• Close the door.
• Touch the Start / Stop sensor button. The wash program will continue.

  • 7. Program end
    The door is locked in the Anti-crease phase. Finished/Anti-crease and Unlock with “Start/Stop” alternate on the display.
    • Touch the Start / Stop sensor button. The door will unlock.
    Useful tip: The door unlocks automatically at the end of the Anti-crease phase.
  • Take hold of the door and pull it open.
  • Remove the laundry.

Items left in the drum could discolor other items in the next wash or become discolored themselves.
Remove all items from the drum.

  • Check the door seal for any foreign objects.

Useful tip: Leave the door slightly open.

  • If you used a capsule, remove it from the detergent drawer.
    Useful tip: Leave the detergent drawer slightly open.

Extra options

You can supplement the wash programs with extra options.

SingleWash
For efficiently washing a very small load (< 2.2 lb / 1 kg) in a normal wash program. The wash duration is reduced.
Please note the following advice:

Important
When adding detergent manually, only use liquid detergent and use the proper amount.Use a maximum of 50% of the specified amount of detergent for ½ load. Chlorination is not possible.

Eco
The Economy extra option helps to save energy. The wash temperature is reduced and the wash duration is increased in return. The wash program continues to provide a deep clean.

SoftSteam
In order to reduce creasing, the laundry undergoes a smoothing process at the end of the program. Reducing the maximum load by 50% will give a better result. Please note the load information in the display. Small loads give a better result.

without SoftSteam with SoftSteam
Full load → Half load
Half load → Small load
Small load → Very small load

The garments must be suitable for drying in a tumble dryer and suitable for ironing .

Gentle
Drum rotation and wash duration are reduced. Lightly soiled fabrics are washed more gently.

Pre-wash
For laundry with large amounts of dirt, e.g. dust and sand.
Pre-wash and chlorination is not possible.
The chlorine bleach is added too early.
An only liquid detergent may be added to the chamber of the detergent drawer.
Powder detergent clogs up the chamber and water can escape from the detergent drawer.

Soak
For heavily soiled fabrics with protein stains. A duration of between 30 minutes and 6 hours can be selected for the soak process. See “Settings” for more information.
The factory default setting is 30 minutes.

ExtraRinse
An extra rinse can be activated to achieve a better wash result.

AllergoWash
This option should be used where high standards of hygiene are required. Energy consumption is increased to lengthen temperature holding times and water consumption is increased to improve rinsing efficiency. The items must be suitable for drying in a tumble dryer and suitable for ironing .

Rinse Hold
The laundry is not spun after the final rinse and remains in the rinse water. This helps prevent creasing if the laundry is not going to be removed from the washing machine
immediately after the end of the program.

Program overview

Program Temperature Spin speed Load
Normal
Cotton, linen, and mixed-fibre fabrics made of both cotton and linen.		 Hot plus, Hot, Warm plus, Warm, Cold Max, No Spin Full load (17.6 lb / 8 kg)
Sanitize
Cotton or linen fabrics with direct skin contact or for which special hygiene requirements apply.		 Sanitize Max, High, No Spin Full load (17.6 lb / 8 kg)
Wrinkle-free

Synthetic or mixed-fibre fabrics, or wrinkle-free cotton.

 Hot plus, Hot, Warm plus, Warm, Cold High, Med, Slow, No Spin Half load (8.8 lb / 4 kg)
DelicatesFor delicate fabrics made from synthetic fibres. Hot plus, Hot, Warm plus, Warm, Cold Med, Slow, No Spin Small load (6.6 lb / 3 kg)
QuickIntenseWashFor lightly or moderately soiled fabrics which are also suitable for washing in the Normal program. Hot plus, Warm plus Max, High, Med, Slow, No Spin Full load (11 lb / 5 kg)
Express Cotton fabrics that have hardly been worn or are only very lightly soiled. Warm plus, Warm, Cold High, Med, Slow, No Spin Half load (7.7 lb / 3.5 kg)
Handwash For delicate fabrics which are only suitable for hand washing. Warm plus, Warm, Cold High, Med, Slow, No Spin Small load (4.4 lb / 2 kg)
Towels For linen or cotton towels used for personal hygiene. Hot plus, Hot, Warm plus, Warm, Cold Max, High, Med, Slow, No Spin Full load (11 lb / 5 kg)
Extra White For white fabrics made of cotton or linen without special hygiene requirements. Hot plus Max, High Full load (17.6 lb / 8 kg)
Dress Shirts  Pre-treat collars and cuffs depending on the level of soiling. Hot plus, Hot, Warm plus, Warm, Cold Med, Slow, No Spin Small load (4.4 lb / 2 kg)
Denim/Jeans Textiles made from denim. Hot plus, Hot, Warm plus, Warm, Cold Med, Slow, No Spin Small load (4.4 lb / 2 kg)
Darks Wash inside out. Hot plus, Hot, Warm plus, Warm, Cold High, Med, Slow, No Spin Small load (4.4 lb / 2 kg)
Woolens Wool or wool-blend fabrics Warm, Cold High, Med, Slow, No Spin Small load (4.4 lb / 2 kg)
Silks
Silks and other hand-washable fabrics with no wool content. Place tights, bras, etc., in a washing bag
 Warm, Cold Slow, No Spin Very small load (2.2 lb / 1 kg)
Outdoor
Performance outerwear (e.g., jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc.
 Warm plus, Warm, Cold Med, Slow, No Spin Small load (5.5 lb / 2.5 kg)
Proofing  Treating microfibre fabric, ski wear, or table linens made from mainly synthetic fibres to provide a finish which is resistant to water and dirt. Warm plus High, Med, Slow, No Spin Small load (5.5 lb / 2.5 kg)
Sportswear
Sportswear such as jerseys and leggings, as well as microfibre and fleece garments.
 Hot plus, Hot, Warm plus, Warm, Cold High, Med, Slow, No Spin Half load (7.7 lb / 3 kg)
Sneakers  Sport shoes only (not leather shoes); brush coarse soiling off before washing. Close Velcro fasteners.
 Warm plus, Warm, Cold Slow, No Spin Max. 2 pairs of shoes
Downs Jackets, sleeping bags, pillows, and other down-filled items. Hot plus, Hot, Warm plus, Warm, Cold High, Med, Slow, No Spin Small load (4.4 lb / 2 kg)
Pillows Washable pillows with synthetic filling.
 Hot plus, Hot, Warm plus, Warm, Cold High, Med, Slow, No Spin 2 pillows (40 x 80 cm) or
1 pillow (80 x 80 cm)
Table Linens/Drapes Table linens and drapes made of cotton and linen. Hot plus, Hot, Warm plus, Warm, Cold High, Med, Slow, No Spin Full load (13.2 lb / 6 kg)
Curtains
Curtains made from synthetic fibers have been specified as machine-washable by the manufacturer.
 Warm plus, Warm, Cold Slow, No Spin Small load (4.4 lb / 2 kg)
Baby Clothes Baby clothes, baby towels, bath gowns, toweling items, bibs made from cotton. Hot plus, Hot, Warm plus, Warm, Cold Max, High, Med, Slow, No Spin Full load (13.2 lb / 6 kg)

Detergent

Miele
UltraPhase 1 and 2		 Miele Caps

Normal √ – √ √
Sanitize √ – √ √
Wrinkle-free √ – √ √
Delicates √ √ √ –
QuickIntenseWash √ – – –
Express √ – √ –
Extra White √ – √ √
Dress Shirts √ – √ √
Denim/Jeans √ – – –
Darks √ √ – –
Woolens – √ – –
Silks – √ √ –
Outdoor – – – –
Proofing – √ – –
Sportswear – √ – –
Sneakers √ √ √ √
Downs – – – –
Pillows √ – – √
Table Linens/Drapes √ – – √
Curtains √ – – √
Baby Clothes √ – √ –
Quick Rinse – – √ –

√  Recommendation
– No recommendation
Special-purpose detergents (e.g., WoolCare)
Fabric care (e.g., fabric softener)
Additives (e.g., booster)

Cleaning and care

Cleaning the detergent drawer
Washing at low temperatures and the use of liquid detergent can lead to a build-up of bacteria in the detergent drawer.

  •  Clean the entire drawer at regular intervals for hygiene reasons, even if you are using the TwinDos system exclusively.
  •  Pull out the detergent drawer until a resistance is felt.
  • Press down the release button and, at the same time, pull the drawer completely out of the machine.

Removing and cleaning the insert for liquid detergents

An insert for liquid detergents is located in the compartment of the detergent drawer.

  • Remove the insert. Clean the insert thoroughly with warm water.

Cleaning the siphon inside the compartment

  • Compartment 1 has a siphon for better dispensing of the chlorine bleach.
  • Remove the release catch.

Cleaning the siphon inside the compartment

  • Remove the siphon from the
  • compartment and clean it under warm running water.
  • Clean all compartments with warm water.

Cleaning the detergent-drawer housing

  •  Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent drawer housing.
  • Replace the detergent drawer.

Useful tip: Leave the detergent drawer slightly open to allow it to dry.
Hygiene info (cleaning the drum)
Washing at low temperatures and/or using liquid detergents can cause bacteria and odors to build up in the washing machine. Use the Clean Machine program to clean
the washing machine. Note the message in the display: Hygiene info: select “Maintenance” and run the “Clean Machine” program

Frequently asked questions …

Problem Possible cause and solution
The display remains dark and the Start / Stop button indicator light does not come on. There is no power to the washing machine.

■ Check whether the power plug is plugged in.

■ Check whether the fuse has tripped.

The washing machine has switched off automatically to save energy.

■Switch it back on with the button.

The door will flot lock. Contact Service. The door is not closed properly. The door lock could not engage.

■ Close the door again.

■   Start the program again.

If the error message appears again, contact Miele Service.

Drainage ťafllt. Clearly firaifl ťilter aflfi plump. Check the final hose. The drain is blocked or restricted.

The drain hose has been fixed too high.

■ Clean the filter and the pump.

■The maximum drain height is 3.2ft (1.0 m).

  Water intake ťafllt. Open the water supply. The water inlet is blocked or restricted.

■Check whether the faucet is turned on properly.

■ Check whether the inlet hose is kinked.

■  Check whether there is sufficient water pressure.

The filter in the water inlet is blocked.

■ Clean the filter.

Waterprooť system activates. Close water supply all contact Service. The water protection system has reacted.

■  Close the faucet.

■ Contact Miele Service.

 Fafllt F. Iť restart ťails, call Service. There is a fault.

■ Disconnect the washing machine from the power supply.

Unplug the appliance or switch off the circuit breaker.

■   Wait at least 2 minutes before reconnecting the washing machine to the power supply.

■ Then switch the washing machine on again.

■Restart the program. If the error message appears again, contact Miele Service.

Problem Possible cause and solution
Check fiosage Excessive foam has built up during washing.

■     Check the amount of detergent dispensed.

■     With automatic detergent dispensing, check the dispensing quantity set.

■     Observe the instructions on the detergent packaging and the level of soiling on the laundry.

■     If necessary, reduce the dispensing quantity by increments of 10%.

Hygiene iflťo: select “Maiflteflaflce” aflfi rflfl the “Cleafl Machifle” program A wash program using a temperature above 60°C has not been run for a long period of time.

■     In order to prevent bacteria and unpleasant odours building up in the machine, run the Clean machine

program using Miele dishwasher and washing machine cleaner or powder detergent.

  Iflteflsive ťlow: Cleafl the ťilter aflfi jet or remove ťoreigfl objects ťrom the pflmp hoflsiflg. The pumps are dirty.

■  Clean the pumps as described in “Frequently asked questions – Opening the door in the event of a blocked drain outlet and / or power failure”.

■  Start a wash program again after cleaning.

The jet in the top of the door ring is blocked with fluff.

■ Remove the fluff with your finger. Do not use any sharp or pointed tools to do this.

■ Start a wash program again after cleaning.

If the error message appears again, contact Miele Service. The washing machine can still be used but with reduced functionality.
  Only a ťew more wash cycles cafl be rflfl. Please order a flew cartridge ťor compartment . The detergent in the cartridge is running low. There are between 4 and 8 wash cycles remaining.

■   Order a new cartridge.

Quick Start Guide
Washing machine

This Quick Start Guide is not a substitute for the operating instructions supplied with the
appliance! It is essential to familiarize yourself with the washing machine before using it for
the first time. Please read the operating instructions carefully and pay particular attention
to the IMPORTANT SAFETY INSTRUCTIONS.
en-CA
M.-Nr. 11 669 460 / 00