Samsung KM24A 24 Inch Full HD Interactive Touch Display User Guide

KM24A 24 Inch Full HD Interactive Touch Display
User Guide

* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
* Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
* Download the user manual from the website for further details.
http://www.samsung.com/displaysolutions

The terms HDMI and HDMI High-Definition Multimedia
Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Checking the Components

  • Display: Quick Setup Guide / Warranty card (Not available in some locations) / Regulatory guide / Power cord / RS232C(IN) adapter
  • Connection box: Power strip / OCM cable / Screw(M4, L12) x 7 / Screw(M3, L5) x 11 / Screw(M3, L8) x 2 / Sheet cover x 2 / EFT Terminal cover holder / EFT Terminal holder guide Contact the vendor where you purchased the product if any components are missing.

Components may differ in different locations. The Kiosk stand is not provided. You must separately purchase and install the stand.

Assembling the display and the Connection Box

CAUTION: Connect the power cable after completing the assembling process.

  1. CAUTION: Use the provided power strip only. Retail power strips cannot be assembled to the Connection Box, and safety is not guaranteed.
  2. CAUTION: The power cable must be disconnected when you connect the cable
  3. Tighten the screws on the bottom of the Connection Box to prevent tip-over.
C (mm) Thread size Quantity
13 (Min.) ~ 15 (Max.) M5 4

Ports

Port Description
RS232C1 Connects to MDC using an RS232C adapter.
TOUCH Connects to a PC using a USB cable (for TOUCH ) to enable touch functions.
HDMI Connects to a source device using an HDMI cable.
LAN Connects to MDC and the Internet using a LAN cable.
USB1 (5V 1.0A) Connect to a USB memory device.
ONE CONNECT Connects the display and the Connection Box using an OCM cable.

Installing EFT Terminal

Compatible EFT Terminal: Verifone P400, Ingenico Lane3000/5000 (EFT Terminal is not provided or sold by Samsung.)

Wall mount kit specifications

Disassemble the rear cover of the Connection Box, remove the sheets covering the VESA holes by pressing them with a pen from the inner side of the rear cover, and then install the wall-mount bracket.

3 Model 4 VESA screw hole specs (A * B) (mm) C (mm) 5 Thread size 6 Quantity
KM24A 200 x 200 7.0 (Min.) ~ 9.0 (Max.) M6 4

Connecting and using a source device

To connect a PC or other source device, you must have an HDMI cable or a USB cable (for TOUCH ) connected to the display before assembling it to the Connection Box.

Connecting to a PC/video device

Connect a USB cable (for TOUCH ) before connecting to a PC.

Connecting the LAN Cable

Kiosk Home menu

  • When you turn on the product without the Kiosk app installed, the home menu appears.
  • To display the home menu when the Kiosk app or external device (connected with an HDMI cable) screen is running on the display, tap and hold one of the display’s four corners to open the simple menu, and then tap the Home button.
Menu Description
Kiosk App Run the installed Kiosk app.
If the Kiosk app has not been installed, the Apo Management screen will appear for the Kiosk app installation.
App Management You can install or delete the Kiosk App and check the app installation information.
Peripherals You can check the information of the devices connected to the USB and serial ports.
Clone Product You can export settings on the product to an external storage device or import settings from an external storage device.
Network Status You can check the current network status.
On/Off Timer You can set the On Timer or Off Timer to automatically turn on or off the product at the desired time.
All Settings You can access the OSD menu to adjust the functions and settings of the product.

Installing or uninstalling the Kiosk app
To install or uninstall the Kiosk app, tap App Management on the home menu and select the following menu.
Installing the Kiosk app
You can install the app from a web server or a USB memory device.
* If you are re-installing the Kiosk app, you must delete the installed app first.

  • Install from Web Server
    Select the company that provides the app, or enter the address of the webserver where you can download the app.
    * If you are entering the address of the webserver, you must enter the address where you can download the install file and the update domain.
  • Install from USB Device
    Select to run the install file of the Kiosk app stored in the USB memory device.

Uninstalling the Kiosk app
You can uninstall the installed Kiosk app. Select Uninstall Kiosk App.
* In case you re-install the app, select Keep to keep the previous data, or Delete to delete all data.

Specifications

 

Model Name KM24A
Panel Size 60.4 cm
Display area 527.04 mm (H) x 296.46 mm (V)
Power Supply AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental considerations Operating Temperature : 0 °C – 40 °C (32 °F – 104 °F)
Humidity : 10% – 80%, non- condensing
Storage Temperature : -20 °C – 45 °C (-4 °F – 113 °F)
Humidity : 10% – 90%, non-condensing
  • This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
  • For detailed device specifications, visit the Samsung website.

Contact SAMSUNG WORLDWIDE

Web site: http://www.samsung.com

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