Philips TAT3217 3000 Series Headphones User Manual

PHILIPS TAT3217 3000 Series Headphones User Manual

Important safety instructions

Hearing safety

Danger
To avoid hearing damage, limit the time you use headphones at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is.

Be sure to observe the following
guidelines when using your headphones

• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use caution or temporarily discontinue use in potentially hazardous situations.
• Excessive sound pressure from earpieces and headphones can cause hearing loss.
• Using headphones with both ears covered while driving is not recommended and may be illegal in some areas.
• For your safety, avoid distractions from music or phone calls while in traffic or other potentially dangerous environments.

General information

To avoid damage or malfunction:

 Caution

• Do not expose headphones to excessive heat.
• Do not drop your headphones.
• Headphones shall not be exposed to dripping or splashing. (Refer to the IP rating of specific product)
• Do not allow your headphones to be submerged in water.
• Do not charge your headphones when the connector or socket is wet
• Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives.
• If cleaning is required, use a soft cloth, if necessary dampened with a minimum amount of water or diluted mild soap, to clean the product.
• The integrated battery shall not be exposed to excessive heat such as sunshine, fire or the like.
• Danger of explosion if battery is incorrectly Replace only with the same or equivalent type.
• To achieve the specific IP rating, the charging slot cover must be closed.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting a battery, can result in an explosion.
• Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

Operating and storage temperatures and humidity

• Store in a place where the temperature is between -20°C (-4°F) and 50°C (122 °F) with up to 90% relative humidity.
• Operate in a place where the temperature is between 0°C (32°F) and 45°C (113 °F) with up to 90% relative humidity.
• Battery life may be shorter in high or low temperature conditions.
• Replacement of a battery with an incorrect type risks severely damaging the headphones and the battery (for example, in the case of some lithium battery types).

Your True wireless earpieces

Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/support.

With these Philips True wireless earpieces you can:

• Enjoy convenient wireless handsfree calls
• Enjoy and control music wirelessly
• Switch between calls and music

What’s in the box

• Philips True wireless earpieces Philips TAT3217
  
• Silicone ear tip covers x 3 pairs
  
• USB-C charging cable (for charging only)
  
• Quick start guide
  
• Global Warranty
  
• Safety leaflet
  

Other devices

A mobile phone or device (e.g. notebook, tablet, Bluetooth adapters, MP3 players etc) which supports Bluetooth and is compatible with the earpieces.

Overview of your True wireless earpieces

1. Multi-function touch (MFT)
2. LED indicator (earpieces)
3. Microphone
4. LED indicator (BT pairing and reset)
5. Bluetooth pair button
6. LED indicator (battery state or charging state)
7. USB-C charging slot

Get started

Charge the battery 

 Note

• Before you use your headphones, place them in the charging case and charge the battery for 2 hours for optimum battery capacity and lifetime.
• Use only the original USB-C charging cable to avoid any damage.
• Finish your call before charging. Connecting the earpieces to charge will power them off.

Earpiece

Take out the earpieces and remove the insulation labels.

Put the earpieces back into the charging case and close the lid.

• The earpieces start charging and the blue LED light goes on
• When the earpieces are fully charged, the blue light will go off
  

Tip

• Normally, a full charge takes 2 hours (for the earpieces or charging case) by USB cable.

Charging case

Plug one end of the USB-C cable into the charging case and the other end into the power source.

 Tip

• The charging case serves as a portable backup battery for charging the earpieces. When the charging case is fully charged, it will fully recharge the earpieces 3 times.

How to wear

Select suitable ear tips for optimum fit

A tight, secure fit will provide the best sound quality and noise isolation.

1. Test which ear tip provides you with the best sound and wearing comfort
2. 3 sizes of silicone ear tip covers are provided: large, medium and small.
   

Insert the earpieces

1. Check left or right orientation of the earpieces.
2. Insert the earpieces into the ears and twist slightly until a secure fit is achieved.
   

Pair the earpieces with your Bluetooth device for the first time

1. Make sure that the earpieces are fully charged and powered off.
2. Open the cover of the charging case. Press and hold the pairing button for approximately 3 seconds.
   
   • The LEDs on both earpieces flash white and blue alternately
   • The earpieces are now in pairing mode and are ready to pair with a Bluetooth device (e.g. a mobile phone)
3. Turn on the Bluetooth function of your Bluetooth device.
4. Pair the earpieces with your Bluetooth device. Refer to the user manual of your Bluetooth device.

 Note

• After powering on, if the earpieces cannot find any previously connected Bluetooth device, it mwill automatically switch to pairing mode.

The following example shows you how to pair the earpieces with your Bluetooth device.

1. Turn on the Bluetooth function of your Bluetooth device, select Philips TAT3217.
2. Enter the earpieces’ password m“0000” (4 zeros) if prompted. For those devices featuring Bluetooth 3.0 or higher, there is no need to enter a password.
   

Single earpiece (Mono mode)

Take either right or left earpiece out from charging case for Mono use. The mearpiece will power on automatically.

 Note

• Voice assistant is disabled in Mono mode.
• Take the second earpiece from the charging case and they will pair with each other automatically.

Pair the earpieces with another Bluetooth device

If you want to pair another Bluetooth device with the earpieces, just put them into pairing mode, (press button on box for 3 seconds with both earpieces inside and the cover open), then discover the second device as per normal pairing.

Note

• The earpieces store 4 devices in the memory. If you try to pair more than 4 devices, the earliest paired device is replaced by the new one.

Use your earpieces

Connect the earpieces to your Bluetooth device

1. Turn on the Bluetooth function of your Bluetooth device.
2. Open the charging case cover.
   • The blue LED ashes
   • The earpieces will search the last connected Bluetooth device and reconnect to it automatically.

 Tip

• If you turn on the Bluetooth function of your Bluetooth device after turning on the earpieces, you have to go to the Bluetooth menu of the device and connect the earpieces to the device manually.

Note

• If the earpieces fails to connect to any Bluetooth device within 3 minutes, it will turn off automatically to save the battery life.
• In some Bluetooth devices, connection may not be automatic. In this case, you have to go to the Bluetooth menu of your device and connect the earpieces to the Bluetooth device manually

Power on/off

Manage your music and calls (Stereo mode)

Music control

Call control

Manage your music and calls (Mono mode)

Music control

Call control

Voice Assistant

Voice assistant is disabled in Mono mode.

Earpieces LED indicator status

Charging case LED indicator status

Reset the earpieces

If you encounter any pairing or connection issue, you can follow the following procedure to reset your earpieces to factory default settings.

1. On your Bluetooth device, go to the Bluetooth menu and remove Philips TAT3217 from the device list.
2. Turn off the Bluetooth function of your Bluetooth device.
3. Return earpieces to charging case, close the lid and re-open the lid.
4. Press button on box twice.
5. Follow steps in “Use your earpiecesconnect the earpieces to your Bluetooth device.”
6. Pair the earpieces with your Bluetooth device, select Philips TAT3217.

If there is no response from the earpieces, you can follow the below step to reset the hardware of your earpieces.

Tap and hold multi-function touch for 10 seconds.

Technical data

• Music play time: 6 + 20 hours
• Talk time: 6 hours
• Charging time: 2 hours
• Lithium-ion battery 40 mAh on each earpiece, Lithium-ion battery 460 mAh on charging case
• Bluetooth version: 5.2
• Compatible Bluetooth Profiles:
  • HFP (Hands-Free Profile)
  • A2DP (Advanced Audio Distribution Profile)
    AVRCP (Audio Video Remote Control Profile)
• Supported audio codecs: SBC
• Frequency range: 2.402-2.480 GHz
• Transmitter power: < 13 dBm
• Operating range: Up to 10 meters (33 feet)
• USB-C port for charging
• Low battery warning: available

 Note
Specifications are subject to change without notice.

Notice

Declaration of conformity 

Hereby, MMD Hong Kong Holding Limited declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. You can find the Declaration of Conformity on www.p4c.philips.com.

Dispose of your old product and battery

Your product is designed and manufactured with high quality materials and components which can be recycled and reused.

This symbol on a product means that the product is covered by European Directive 2012/19/EU

This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service centre to have a professional remove the rechargeable battery. Inform yourself about the local separate collection system for electrical and electronic products and rechargeable batteries. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.

Remove the integrated battery

If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing of the earpieces.

• Make sure the earpieces are disconnected from the charging case before removing the battery.
  
• Make sure the charging case is disconnected from the USB charging cable before removing the battery.
  

Compliance with EMF 

This product complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Environmental information 

All unnecessary packaging has been omitted. We have tried to make the packaging easy to separate into three materials: cardboard (box), polystyrene foam (butter) and polyethylene (bags, protective foam sheet).
Your system consists of materials which can be recycled and reused if disassembled by a specialized company.
Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment.

Notice of compliance

The device complies with the FCC rules, Part 15. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC rules

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase. the separation between equipment and receiver.
• Plug the equipment into an outlet on a circuit diffierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement: 

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canada:
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement:

This equipment complies with Canada radiation exposure limits set forth for uncontrolled environments.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Trademarks

Bluetooth

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by MMD Hong Kong Holding Limited is under license. Other trademarks and trade names are those of their respective owners.

Siri

Siri is a trademark of Apple Inc., registered in the U.S. and other countries.

Google

Google and Google Play are trademarks of Google LLC.

Frequently asked questions

My Bluetooth earpieces do not turn on. 

The battery level is low. Charge the earpieces.

I cannot pair my Bluetooth earpieces with my Bluetooth device.

Bluetooth is disabled. Turn on your device and enable the Bluetooth function before you turn on your earpieces.

Pairing does not work. 

• Put both earpieces into charging case.
• Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices.
• On your Bluetooth device, delete “Philips TAT3217” from the Bluetooth list.
• Pair your earpieces (see ‘Pair the earpieces with your Bluetooth device for the first time’ on).

The Bluetooth device cannot find the earpieces

• The earpieces may be connected to a previously paired device. Turn off the connected device or move it out of range.
• Pairing may have been reset or the earpieces have been previously paired with another device. Pair the earpieces with the Bluetooth device again as described in the user manual. (see ‘Pair the earpieces with your Bluetooth device for the first time’ on).

My Bluetooth earpieces are connected to a Bluetooth stereo-enabled mobile phone, but music only plays on the mobile phone speaker.

Refer to the user manual of your mobile phone. Select to listen to music through the earpieces.

The audio quality is poor and a crackling noise can be heard.

• The Bluetooth device is out of range. Reduce the distance between your earpieces and Bluetooth device, or remove obstacles between them.
• Charge your earpieces.

The audio quality is poor when streaming from a mobile phone, is very slow or streaming does not work at all.

Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP and is BT4.0x (or higher) compatible (see ‘Technical data’ on).

APP DOWNLOAD
Scan the QR code/press ‘Download’ button or search ‘Philips Headphones’ in Apple App Store or Google Play to download App.

2021 © MMD Hong Kong Holding Limited. All rights reserved.
Specifications are subject to change without notice.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of MMD Hong Kong Holding Limited or one of its aliates, and MMD Hong Kong Holding Limited is the warrantor in relation to this product. All other company and product names may be trademarks of their respective companies with which they are associated.