LG TONE-FP5 Tone Free Active Noise Cancelling True Wireless Bluetooth Earbuds Owner’s Manual

LG TONE-FP5 Tone Free Active Noise Cancelling True Wireless Bluetooth Earbuds

NOTE: For the best performance and to prevent any damage to, or misuse of the headset, please read all of the information carefully prior to using the headset.
Any modifications or changes to this manual due to typographical errors or inaccuracies of stated information shall only be made by LG Electronics Inc. www.lg.com

IN THE BOX

NOTE: Actual product design may differ from the images shown in the manual. * A mid-sized ear gel is attached to the earbud by default.

CAUTION
Make sure authentic LG Electronics components are used. Using a non-authentic component may damage the product and thus void the warranty.
Use the USB Type C™ cable provided with the product.

Overview

[Charging Case]

[Earbuds]

Make sure that the charging terminal is not soiled with foreign substances.
The appearance and specifications of the actual product may differ depending on the model.

How to pair

1. Turn on the Bluetooth function on the mobile phone or the device to be connected.
2. Open the cover of the charging case with the earbuds mounted on the case. Press and hold the touchpad of the left or right earbud for 3 to 5 seconds until the battery status indicator blinks in blue.
3. When the Fast Pair connection pop-up appears on the top area of the mobile phone screen, tap it to connect. (It only supports Android™ 6.0 or higher, and requires configuring Bluetooth and location information settings of the mobile device.)
4. If the pop-up does not appear, select [LG-TONE-FP5] from the Bluetooth menu on the mobile phone and connect it (for users of iOS or Android 5.0 or lower versions).
   CAUTION: In the list of Bluetooth-connected devices, LG-TONE-FP5_LE is not the correct model name for the connection. Check the model name in use and connect with the model name without “LE”. If the earbud model name is abnormally displayed on the Android device, change the model name in the Bluetooth menu of Connected Device Settings.
   NOTE: To connect with another device, perform the above procedure again.

Automatic Reconnection

The earbuds are connected automatically when you open the cover of the charging case. If you close the cover of the charging case with both earbuds mounted in the charging case, the earbuds are disconnected.

Wearing Earbuds

1. Separate the earbuds from the charging case and adjust them so that they fit comfortably in your ears.
   NOTE: You can use ear gels that fit your ears to improve Active Noise Canceling (ANC) performance and enjoy rich music sound.
2. When you wear the earbuds, you will hear a wearing detection alarm.

Playing Music

NOTE: You can change the operation method of the function in the touchpad settings of the LG TONE Free app.

Mobile Calling Functions

Listen to the Ambient Sound (LAS) / Active Noise Cancellation (ANC)

[Listen to the Ambient Sound (LAS)]

The Listen to the Ambient Sound (LAS) function allows you to listen to the ambient sound so that you can recognize the surrounding situation and any potential risks.

[Active Noise Cancellation (ANC)]

The Active Noise Cancellation (ANC) function blocks any ambient sound. So, you can use the function to listen to music or watch a video without interference.

Touch and hold the left or right earbud to switch between the ANC mode and the LAS mode.

• You can set the LAS and ANC functions in the LG TONE Free app.
• You can configure the Listen to the Ambient Sound mode and Conversation mode using the LG TONE Free app.
• If you use the LAS or ANC function, the battery consumes faster, reducing the time you can use the product.
• You can use the LAS and ANC functions while being idle, listening to music, or being on the phone. * ANC is an acronym for Active Noise Cancellation.
  CAUTION: When the LAS mode is enabled, you may hear the ambient sound become loud suddenly.
  When using the ANC function outdoors, pay attention to the surrounding environment for safety.

Charging

[Wired Charging]

When the charging cable is connected, the charging status is displayed in the charging case.
NOTE: The earbuds and the charging case are charged at the same time. The charging port on the charging case cannot be used to supply power to mobile phones, etc.

Checking the Battery Status

If earbuds are mounted in the charging case, the earbuds’ battery status is displayed. Otherwise, the charging case’s battery status is displayed.

NOTE: When the charging case lid is closed, the charging case battery status is displayed. If the charging case has no remaining charge, there will be no display and it cannot function. We recommend you keep the charging case charged at all times as the earbuds are not able to be turned on and turned off independently.

The LG TONE Free (TONE-FP5) is a lightweight wireless headset that uses Bluetooth technology.
This product can be used as an audio accessory for devices supporting either the A2DP or Hands-Free Bluetooth Profile.

Safety Precautions

The following safety precautions are provided to prevent any unexpected accident or damage. Please familiarise yourself with the safety precautions. The safety precautions are classified into “WARNING” and “CAUTION”.

• WARNING: Failing to comply with the instructions may result in serious injury or death.
• CAUTION: Failing to comply with the instructions may result in minor injury or product damage.

WARNING

• Do not drop the product from a high place.
• Make sure there is no water, alcohol, or benzene in contact with the product. Do not store the product in a wet or dusty place.
• Do not place heavy objects on the product.
• This product is waterproof to the IPX4 level (daily life waterproof).
• (The IPX4 waterproof rating applies to the earbud product only.)
• Do not put the product under the water or use it in a humid location such as a bathroom.

CAUTION

• Do not disassemble, adjust, or repair the product arbitrarily.
• Do not place the product near excessive heat or flammable material.
• The product may be damaged if an incompatible charger is used. Make sure that an infant or child does not swallow a magnet or a small component of the product.
• Make sure that foreign objects do not enter the charger’s connectors (charging port and power plug). Failure to do so may result in fire or electric shock.
• If you have a medical device implanted, contact your doctor before using this device.
• This product has a built-in battery, and the battery cannot be removed or replaced arbitrarily.
• For your safety, do not remove the battery incorporated in the product.
• If you arbitrarily replace the battery or don’t replace it correctly, it may explode.
• The lithium-ion battery is a hazardous component that can cause injury.
• Battery replacement by an unqualified professional can cause damage to your device.
• Do not discard the battery arbitrarily. Follow the local procedure for discarding batteries.
• Risk of fire or explosion if the battery is replaced by an incorrect type.
• Do not store or transport at pressures lower than 11.6 kPa and at above 15000 m altitude.
• Replacement of a battery with an incorrect type can defeat a safeguard (for example, in the case of some lithium battery types).
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, can result in an explosion.
• Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
• A battery is subjected to the extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
• Do not carelessly throw away old batteries. It can cause an explosion or fire. The disposal method may vary by country and region. Dispose of it in an appropriate manner.

NOTE

• If the product is exposed to excessive sweat, clean the product.
• Keep the earbuds clean.
• Wearing earbuds for a long time may cause pain, and if humidity inside ears continues for a long time, it may cause skin trouble.

HD Speaker
If the communication network of the device you are connecting to supports HD Voice Calling, you can enjoy making voice calls and listening to music in high definition.

Battery Status Indicator

Out of Range
If the device connected to the product is out of effective communication range, the communication signal becomes weak and the communication is lost. The effective communication range may vary depending on surrounding and other conditions.
If the device comes back within effective communication range, the product automatically reconnects to the device. If the device is not automatically reconnected, touch the left or right earbud once to connect them.

LG TONE Free App
If you install the “LG TONE Free” app, you can use Check Earbud Battery, Voice Alert, Change Equalizer Mode, Check Last Connected Location Information, and Find My Earbuds functions. Check out the app for more details. To install the “LG TONE Free” app, search LG TONE Free in the Google Play Store or App Store or scan the QR code below. It supports Android 7.0 or higher and iOS 11 or higher.

Troubleshooting

If you see any of the following symptoms while using the product, make sure to recheck it. It may not be a malfunction.

Specifications and Features

*Duration of use may vary depending on the connected mobile device, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.

FCC NOTICE TO USERS:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the manufacturer (or party responsible) for compliance could void the user’s authority to operate the equipment.

FCC Part 15.105 statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IMPORTANT NOTE:
To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void user’s authority to operate the device.

DECLARATION OF CONFORMITY:
Hereby, LG Electronics declares that the radio equipment type this headset iis in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.lg.com/global/support/cedoc/cedoc#
luetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. Android, Google Play, the Google Play logo, and other related marks and logos are trademarks of Google LLC.

Additional Information

1. Radiofrequency exposure
   This Bluetooth LG Stereo Headset is a radio transmitter and receiver. When in operation, it communicates with a Bluetooth-equipped mobile device by receiving and transmitting radio frequency (RF) electromagnetic fields (microwaves) in the frequency range 2402 to 2480 MHz. Your Bluetooth headset is designed to operate in compliance with the RF exposure guidelines and limits set by national authorities and international health agencies when used with any compatible LG Electronics mobile phone.
2. Bluetooth connection precautions
   The following environments affect the range and reception of Bluetooth signals:
   • When walls, metal, human bodies, or other obstacles exist between the Bluetooth device and the connected device.
   • When equipment that uses 2.4 GHz frequency signals (wireless LANs, wireless phones, microwave ovens, etc.) is placed near the devices being used.
   • When using a Bluetooth device (TV, laptop, etc.) other than the mobile phone, the sound quality may be affected by the specifications and performance of the device.
3. Potentially explosive atmosphere
   Turn off your electronic device when in any area with a potentially explosive atmosphere. Although this is uncommon, your electronic device could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked.
4. Emergency calls
   IMPORTANT!
   This Bluetooth headset and the electronic device connected to the headset operate using radio signals and mobile and landline networks
   as well as user-programmed functions, which cannot guarantee connection under all conditions. Therefore, you should never rely solely upon any electronic device for essential communications (e.g., medical emergencies). Remember, in order to make or receive calls, the headset and the electronic device connected to the headset must be switched on and in a service area with adequate mobile signal strength. Emergency calls may not be possible on all mobile phone networks or when certain network services and/or phone features are in use. Check with your local service provider.
5. Battery information
   A rechargeable battery has a long service life if treated properly.
   A new battery or one that has not been used for a long period of time could have reduced capacity the first few times it is used.
   Do not expose the battery to extreme temperatures, never above +50°C or below -10°C . For maximum battery capacity, use the battery at room temperature. If the battery is used in low temperatures, the battery capacity will be reduced. The battery can only be charged in temperatures between 0°C and +45°C .
6. Recycling the battery in your Bluetooth headset
   The battery in your Bluetooth headset must be disposed of properly and should never be placed in municipal waste. The LG Electronics service partner that removes the battery will dispose of it according to local regulations.
7. Conditions
   • The warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced. LG Electronics reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the product from the dealer. – If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of LG Electronics.
   • This warranty does not cover any failure of the product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with instructions for use and maintenance of the product. Nor does this warranty cover any failure of the product due to accident, modification or adjustment, acts of God, or damage resulting from liquid.
   • This warranty does not cover product failures due to improper repair installations, modifications, or service performed by a non-LG Electronics authorized person. Tampering with any of the seals on the product will void the warranty.
   • THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL LG ELECTRONICS OR ITS VENDORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.
   • Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. The warranty provided does not affect the consumer’s statutory rights under applicable national legislation in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract.

Limited Warranty

Subject to the conditions of this Limited Warranty, LG Electronics warrants this product to be free from defects in design, material, and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. Should your product need warranty service, please return it to the dealer from whom it was purchased or contact your local LG Electronics contact center to get further information?

Important Safety Information

Avoiding hearing damage

Permanent hearing loss may occur if you use your headset at a high volume.
Set the volume to a safe level. Over time you can become accustomed to a higher volume that may sound normal but can be damaging to your hearing.
If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time that is required before your hearing could be affected.
Hearing experts suggest that to protect your hearing:

• Limit the amount of time you use the headset at a high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
  Please refer to your handset user guide for more information on how to adjust listening levels on your handset.

Using headsets safely
Use of headsets to listen to music while operating a vehicle is not recommended and is illegal in some areas. Be careful and attentive while driving. Stop using this device if you find it disruptive or distracting while operating any type of vehicle or performing any other activity that requires your full attention.

Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open-source licenses, that is contained in this product, please visit https://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

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NOTE: The complete manual is available for download from the LG Electronics website. www.lg.com > support or service > Manuals & Downloads > Manuals