LG 15Z95P Series 15Z95P-P.AAE8U1 15-Inch Ultra-Lightweight and Slim Laptop Owner’s Manual

LG 15Z95P Series 15Z95P-P.AAE8U1 15-Inch Ultra-Lightweight and Slim Laptop

Before Reading the simple owner’s manual
Any malfunction in the built-in solid-state drive (SSD) may result in loss of stored data. You must back up all critical user data to an external storage device (USB HDD, memory card, etc.). If you shut the system down before it is completely loaded, the product may not shut down properly. Shut down the system after it is completely loaded. (It takes about one or two minutes to completely load the system and may vary depending on the conditions.) For more information on how to use the product, refer to the LG Easy Guide. The screen and menu configurations may differ from this manual depending on the status of the Windows and software updates. Also, the version of Windows may differ depending on the model.

Product Components

The components shown below are provided when you purchase the product. Check the components before use.

  •  Some of its components may look different in shape and color from the pictures in certain models.
  •  When cleaning the product, use a cleaning agent dedicated to the PC. If you use thinner, benzene, alcohol, or another similar agent, the product may be damaged or deformed.
  •  The AC adapter and power cable may differ depending on your country, but there is no difference in their functionality.
  •  The recommended network cable for the optimal network environment is CAT5 or higher.

Names of Parts

The actual product may differ in shape and color from the product images included in this simple owner’s manual.

Webcam Operation Status Lamp

  1.  Keyboard
  2.  Webcam
  3.  Touchpad
  4.  Built-in Microphone
  5.  Power Button

Left

Right

  1. HDMI Port
  2.  USB-C™ Port1 (USB 4.0 Gen 3×2 / Thunderbolt™ / Can connect to a LAN adapter / Power Port)
  3.  Headphone Port (4-pole Ear Microphone Port3 )
  4. Built-in Speakers
  5.  UFS/micro SD Card Slot
  6.  USB Port (USB 3.2 Gen 2×12 )
  7.  Security Keyhole (Kensington Security Slot)

 

  1. Depending on the specifications of the device connected to the USB-C™ port, it acts as a USB or Thunderbolt™ port. The USB-C™ port provides Quick Charging and Always-On Charging functions for devices that support USB PD (Power Delivery).
  2. The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1×1 and USB 3.2 Gen 2×1. Devices that are not authorized with USB may not operate normally when connected to the USB port. The transmission speed of a USB port may differ depending on the type of storage device (NVMe™, SSD, HDD, etc.) in the system and the connected USB device.
  3.  The 4-pole ear microphone port supports US type 4-pole standards and the European 4-pole ear microphone may not work properly. When using an ear microphone (or Bluetooth headset), audio input and output are directed to the connected device and the microphone and speaker on the PC do not work. The 4-pole ear microphone port does not support an external microphone.

Precautions Regarding Battery

This product has a built-in battery pack. After purchasing your PC, be sure to charge the battery pack completely before using it for the first time.

  •  The battery is a wearable good and thus the battery may not last as long as before after the battery has been used for a long time.
  •  The internal battery cannot arbitrarily be removed or replaced. Removing it may void the warranty.
  •  If you need to remove or replace the battery, visit a designated service center.
  •  We charge a fee for removing or replacing the battery

Precautions When Using the Battery

Use batteries certified and

acknowledged by LG Electronics Inc.

•  Otherwise, an explosion or fire may occur.

 Keep the battery away from

heat.

•  Otherwise, an explosion or fire may occur.

Do not use the product on top of the carpet, blanket or bed.

Also, do not put the adapter under the blanket.

•  The product may malfunction, cause a fire or burn the user due to temperature rise.

 Prevent the battery from coming in contact with any metallic object like a car ignition key or a paper clip.

•  Otherwise, this may cause damage to the battery, fire or a burn due to overheating in the battery.

Avoid storing or using this product in places with high humidity levels and

temperatures above 60 °C, such as the inside of a car or sauna.

•  Otherwise, an explosion or fire may occur.

 If you find leakage or smell bad odor from the battery, contact the local service center.

•  Otherwise, an explosion or fire may occur.

Do not leave the powered-on product in a space without enough ventilation (i.e. bags) repeatedly or for an extended time.

•  The battery may overheat and cause a fire.

 Charge the battery only with the provided charger.

•  Otherwise, the battery may be damaged presenting a risk of fire.

Guide on Battery Usage

When the PC is not used for

an extended period of time, keep the battery level at about 50 % to increase the battery lifespan.

 Use the Extend Battery Life

function in the LG Control Center. You can limit the battery charge to 80 % of the maximum charging capacity to increase the battery lifespan.

To increase battery lifespan, use the battery for a while before charging it rather than keeping the battery completely charged. If you don’t use the product for a long time with the battery completely charged, the battery lifespan may decrease.

LAN Adapter

  1.  Connect the LAN adapter to the USB-C™ port on the PC.
    1.  The USB-C™ port can be used without having to differentiate between the top and bottom sides.
  2.  Connect the network cable (LAN) to the LAN adapter.
  3.  Check if you can connect to the Internet properly.

Connecting to the Power

The AC adapter is used to power and charge the PC.

  1.  Do not use any other AC adapter than the one that was provided when you purchased this product.
  2.  The power cable and AC adapter may differ depending on your country or region.
  3.  Connect an end of the cable to the AC adapter and the other end to a power outlet.
    1.  The AC adapter can be used from 100 V to 240 V.
  4.  Connect the AC adapter jack to the PC USB-C™ port.
    1.  Ensure that the power jack linked to the AC adapter and product is connected firmly
    2. If you try to turn on the system that has entered the Hibernates mode or been turned
      off after a low-battery alarm, the system will not be turned on but the lamp will
      blink three times. If this is the case, connect the AC adapter and charge the battery
      sufficiently before using it.
      Status Power Lamp
      On When the AC adapter is connected and charging is complete.
      Blinking When the AC adapter is connected and is charging.
      Off The AC adapter is not connected.

      System Shutdown / Power Off

      Press the [ ] key or [Ctrl]+[ESC] to display the Start menu. – Press the Start button [ ] > Power button [ ] and select [Shut down].

      Troubleshooting

      Information on the Support and Update of Windows

      •  Depending on the product, some of the Windows functions may not be supported, and you may need to purchase separate hardware, driver, or software to use the functions. Also, you may need to update the BIOS additionally. The Auto Update function of Windows is always activated. Updating Windows may incur Internet usage fees as well as additional system requirements for the storage device or the hardware. For more information, refer to the website https://www.microsoft.com
        Installation of UWP App
      •  The UWP app provided by LG Electronics can be installed only through the Microsoft Store. Access Microsoft Store and search for the app to install it. For more information on the app, refer to LG Easy Guide.
        The screen color does not properly display.
      •  Check if the Reader Mode is turned on. If the Reader Mode is on, press the [ ] icon on the bottom right of the taskbar to turn it off.
      •  Using the Reader Mode and the Night light at the same time can cause color distortion. Set the Reader mode to [Off] or set the Night light to [Off].
        •  Turning off Night light: Press the Start button [ ] and select Settings [ ] > [System] > [Display] > [Night light] > [Off]. – If the screen still does not properly display, contact the LG Electronics service center.
        •  Reader mode controls the brightness and color of the LCD screen to look like printed paper and protect the user from eyestrain.
          You cannot turn on the power.
        •  Check if the power cord is connected.
        •  After disconnecting the power cord and reconnecting it, press the power button of the product.
        •  If the power is not on after reconnecting the power cord, remove the adapter and hold the power button for at least 6 seconds to reset the system. Once the system is reset, press the power button again to turn on the computer.
      • The system stops during use or does not properly turn off.
        •  Remove the adapter and press the power button for approximately 6 seconds to reset the system. Once the system is reset, press the power button again to turn on the computer.
      •  Caution: Unsaved data may be lost. Pressing the power button while the PC is in use may cause damage to the hard disk or a system error. The touchpad is not functioning properly.
      •  Press the Start button [ ], run [All apps] > [LG Software] > [LG Control Center] and set [System Settings] > [Touchpad] to [Enable].
      •  If the touchpad does not function properly, the touchpad is either in the Touchpad Off (disabled) state or Touchpad Auto (disabled when the mouse is connected) state.
      •  For more information on the touchpad setting, refer to LG Easy Guide.
        You selected the wrong display language for Windows.
      •  Refer to [Restoring the System] in LG Easy Guide to initialize the PC and set the language again.
      •  All data will be lost during the initialization, so you must back up all critical data in advance.
        The wireless LAN is not connected.
      •  Press [Fn] + [F6] to check if the wireless network device is turned off.
      •  Press [Fn] + [F6] to set airplane mode to [OFF]. Click the Wi-Fi [ ] icon on the right side of the taskbar and check if AP displays properly.
        • – Every time you press [Fn] + [F6], the wireless network and airplane mode turns on or off.
        •  You may not be able to connect to a secure wireless network. Ask the wireless network administrator.
          Reinstall the wireless LAN driver.
          A certain site or program does not run.
      •  Press the Start button [ ] and then select [All apps] > [Windows Tools] >
        [Control Panel].
      •  Select [View by] > [Small icons] > [User Accounts] > [Change User Account Control
        settings] > [Never notify] > [OK].
      •  LG Electronics and Microsoft recommend using User Account Control. Reinstalling drivers
        •  Press the Start button [ ] and then select Settings [ ] > [Apps] > [Apps & features]. Then remove the driver to be reinstalled.
        •  Press the Start button [ ], run [All apps] > [LG Software] > [LG Update Center] and reinstall the drivers through the [Required Update] or [All List] menu.
      • When an error message appears
        • Check if the system is infected with a virus or malicious code.
          Battery take-back information
          In case rechargeable battery is included in this product, the rechargeable battery should be recycled in compliance with rechargeable battery recycling standards. To dispose of properly, call 1.800.822.8837 or visit www.call2recycle.ca.