Samsung T-NKM2DEUC 2021 Smart LED TV Instruction Manual

SAMSUNG logoT-NKM2DEUC 2021 Smart LED TV
Instruction Manual
Samsung Electronics

SAMSUNG T NKM2DEUC 2021 Smart LED TV - iCON 1Cautions
During the upgrade,
Do not remove the USB Memory drive.
Do not unplug the power cable.
Do not turn off the TV.

 

※ Warning
Removing the USB Memory drive or unplugging the power cable may cause a firmware error or mainboard failure. These issues are not covered by Samsung’s warranty policy.

Step1-A. How to prepare the USB Memory Drive (All Windows)

  1. Download the firmware file from Samsung.com into your computer.
    File Name: T-NKM2DEUC_XXXX.X.exe
    ※ XXXX.X indicates the version of the firmware.
  2. Connect the USB Memory Drive to the USB port of your PC.
    Copy the file to USB Memory Drive.
  3. Go to the USB Memory Drive, and select the file by double-clicking it.
  4. Click the “Extract” button.
  5. The file will be installed.
  6. Confirm that a folder containing the firmware files has been added to the USB memory drive.
    6-1. Make sure that the USB Driver has a folder named ‘T-NKM2DEUC’ in the root directory.
    USB DRIVER (G:)
    T-NKM2DEUC
     image
  7. Safely disconnect the USB memory drive by clicking on ‘Safely Remove’ in Task Bar.
    ※ If Windows Defender may identify the file as harmful, Click the “More info” and then select the “Run anyway”

Step1-B. How to prepare the USB Memory Drive (All OS)

  1. Download the firmware file from Samsung.com into your computer. File Name: T-NKM2DEUC.zip
  2. Connect the USB Memory Drive to the USB port of your PC. Copy the file to USB Memory Drive.
  3. Follow the below steps to extract the file and make a folder for firmware. The folder should have the same name as the file and exist in the root directly※ An extracting process might be different by application in PC 3-A. Click the file and ‘Extract All…’. Then select the USB driver that files will be extracted.
    3-B. Make sure that the USB Driver has a folder named ‘T-NKM2DEUC’
  4. Safely disconnect the USB memory drive by clicking on ‘Safely Remove’ in Task Bar.

Step2. How to upgrade the Firmware by USB

  1. Insert the USB Memory Drive containing the firmware into the USB port of the TV or the side of the One Connect Box.
  2. Turn on the TV and wait for around 1 or 2 minutes.
  3. The firmware update begins automatically.
  4. TV will automatically reboot when the firmware update is completed.
    ※ Do not turn off your TV while the firmware update is in progress
  5. When TV is on, select and check the new firmware version

If the firmware update does not begin automatically, follow the steps below

  1. Press the MENU button, select ‘Support’, ‘Software Update’, and then ‘Update now’.
  2. If the TV finds a valid firmware version, it displays the message below.
  3. Press Yes, then the TV starts updating.
    ※ TV will automatically reboot when the firmware update is completed

How to Upgrade the Firmware by Online

  1. Turn on the TV.
  2. Confirm that your TV is connected to the Network by using the Network Status test.
  3. Press the MENU button, select ‘Support’, ‘Software Update’, and then ‘Update now’.
  4. The message “Checking for updates…” is displayed.
  5. If the TV finds a higher firmware version from the server, the TV asks you to update the new version. Press Yes.
  6. It starts downloading. When the firmware upgrade is completed, the TV turns off and then back on by itself.