Bosch CUI100 SmartphoneHub Hybrid Glass Screen Protector Instruction Manual

SmartphoneHub
CUI100

Original operating instructions

Safety instructions

Read all the safety information and instructions. Failure to observe the safety information and follow instructions may result in electric shock, fire and/or serious injury.
Save all safety warnings and instructions for future reference.
The term battery is used in these instructions to mean all original Bosch eBike rechargeable battery packs.

  • Do not allow yourself to be distracted by the on-board computer’s display. If you do not focus exclusively on the traffic, you risk being involved in an accident. If you want to make entries in your on-board computer other than switching the assistance level, stop and enter the appropriate data.
  • Do not open the on-board computer. Opening the onboard computer may damage it beyond repair and void any warranty claims.
  • Do not use the on-board computer as a handle. Lifting the eBike up by the on-board computer can cause irreparable damage to the on-board computer.
  • Do not stand your bicycle upside down on its saddle and handlebars if the SmartphoneHub or its holder protrude from the handlebars. This may irreparably damage the SmartphoneHub or the holder.
  • Caution! When using the on-board computer with Bluetooth® and/or WiFi, interference can occur with other devices and equipment, aircraft and medical devices (e.g. pacemakers, hearing aids). Likewise, injury to people and animals in the immediate vicinity cannot be excluded entirely. Do not use the on-board computer with Bluetooth®
    in the vicinity of medical devices, petrol stations, chemical plants, areas with a potentially explosive atmosphere or on blast sites. Do not use the on-board computer
    with Bluetooth® in aeroplanes. Avoid using the on-board computer near your body for extended periods.
  • The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is under licence.
  • The on-board computer is equipped with a wireless interface. Local operating restrictions, e.g. in aeroplanes or hospitals, must be observed.
  • Do not allow your attention to be diverted from surrounding traffic when using COBI.Bike products.
    Al- ways observe the applicable legal provisions in your country for the permitted use of your bicycle in road traffic. In particular, note that it is prohibited to pick up or hold your smartphone in your hand in road5 traffic.
  • Consult a doctor before using fitness app programs.
    Fitness apps may cause people to overexert themselves physically.
    Note: We recommend that COBI.Bike products are only used by persons at least 10 years of age.

Privacy notice
If the SmartphoneHub is sent to Bosch Service for servicing, note that the data stored on the device may be transmitted to Bosch.

Product description and specifications
Intended use
The SmartphoneHub is designed to control Bosch eBike systems and display cycling data.
In addition to the functions shown here, changes to software relating to troubleshooting and functional modifications may be introduced at any time.
The description of additional functions can be found in the online version of these instructions at www.Bosch-eBike.com/smartphonehub-manual.
The SmartphoneHub is intended for use with a smartphone.
The basic cycling data, however, is shown on the display of the SmartphoneHub. Additional information and functions can be added via the COBI.Bike smartphone app.

http://www.cobi.bike/app-download

Communication between the SmartphoneHub and smartphone takes place via a Bluetooth® connection.
Product Features
The numbering of the components shown refers to the illustrations on the graphics pages at the beginning of the manual.
All illustrations of bike parts except for the drive unit, onboard computer (including operating unit), speed sensor and the corresponding holders are a schematic representation and may differ on your eBike.

(1) SmartphoneHub
(2) On/off button for SmartphoneHub
(3) Release lever for smartphone holder
(4) Holder for SmartphoneHub a)
(5) Protective cover for the USB port
(6) Power supply for smartphone holder
(7) Display
(8) Next page button
(9) Select button
(10) Previous page button
(11) Decrease assistance level button –
(12) Holder for operating unit
(13) Push assistance button WALK
(14) Increase assistance level/ switch light on or off button +
(15) Operating unit
(16) Universal mount
(17) Fastening screws for universal mount
(18) Front supporting arm
(19) Rear supporting arm

a) For mounting on the handlebars, custom solutions are possible even without the use of the handlebar clamps.

Display elements for SmartphoneHub
an Error indicator
b Bike lights display
c Smartphone connection indicator
d Speed
e Assistance level indicator
f Unit indicator
g Indicator for second battery (optional)
h Battery charge indicator
i State of charge of the battery
j Operating range

Technical data

On-board computer SmartphoneHub
Product code CUI100
Max. USB port charging current mA 1000
USB port charging voltage V 5
Operating temperature °C −5 to +40
Storage temperature °C +10 to +40
Charging temperature °C 0 to +40
Internal lithium-ion battery V
mAh
3.7
300

Bluetooth® Low Energy

– Frequency MHz 2400–2480
– Transmission power mW < 10
Protection rating A) IP 54
Weight, approx. kg 0.12

A) When the USB cover is closed The Bosch eBike system uses FreeRTOS (see http://www.freertos.org).

Declaration of Conformity
Hereby, Robert Bosch GmbH, Bosch eBike Systems declares that the radio equipment type SmartphoneHub is in compliance with Directive 2014/53/EU and the Radio
Equipment Regulations 2017 as amended. The full text of the EU declaration of conformity and the UK declaration of conformity are available at the following internet
address: https://www.ebike-connect.com/conformity.

Operation

Starting Operation
Prerequisites
The eBike system can only be activated when the following requirements are met:
– A sufficiently charged battery is inserted (see battery operating instructions).
– The speed sensor is connected properly (see drive unit operating instructions).
Switching the eBike system on/off
The following options are available for switching on the eBike system:
– Press the on/off button (2) of the on-board computer with the eBike battery inserted.
– Press the on/off button of the eBike battery (see battery operating instructions).
The drive is activated as soon as you start pedalling (except if you are using the push-assistance function or if the assistance level is set to OFF). The motor output depends on
the settings of the assistance level on the on-board computer.
As soon as you stop pedalling when in normal operation, or as soon as you have reached a speed of 25 km/h, the eBike drive switches off the assistance. The drive is automatically reactivated as soon you start pedalling again and the speed is below 25 km/h.
The following options are available for switching off the eBike system:
– Press the on/off button (2) of the on-board computer.
– Switch off the eBike battery using its on/off button (bicycle manufacturer-specific solutions are possible when there is no access to the battery on/off button; see the bicycle manufacturer operating instructions).
The system shuts down after being switched off. This takes approximately 3 seconds. It cannot be switched back on until shutdown has been completed.
If the eBike is not moved for approx. 10 min and no button is pressed on the on-board computer, the eBike system switches off automatically in order to save energy.
Note: Always switch off the eBike system when you park the eBike.
Note: If the battery of the SmartphoneHub is empty, you can still switch on your eBike using the eBike battery. The SmartphoneHub battery begins charging automatically once the Bike battery is switched on. Alternatively, the battery of the SmartphoneHub can be charged via the USB port.
Linking the SmartphoneHub with a smartphone
You can expand the indicators and functions of the SmartphoneHub using the COBI.Bike smartphone app. This app
can be downloaded free of charge from the App Store (for Apple iPhones) or from the Google Play store (for Android devices).
To connect your SmartphoneHub with the Smartphone, open the COBI.Bike app on your smartphone and follow the instructions in the app.

Inserting a smartphone into the universal holder
(see figures A and B)
A universal holder (16) is supplied for attaching a smartphone. Specific holders for iPhones can be purchased from the range of accessories. No separate power supply is necessary for an iPhone holder.
For the universal holder, the power (5 V/1 A, max. 1.5 A) is supplied using a separate USB cable (included with delivery) via the micro‑A/B USB port of the SmartphoneHub.
The universal mount (16) can only take smartphones (including cover) with a thickness of up to 8.3 mm and a width between 58.6 mm and 78.1 mm.

Inserting the universal holder (see figure A) Push the universal holder (16) onto the SmartphoneHub from the front until you hear it click into place ➊. The universal holder can also be fixed in place using the two fastening screws (17).
Inserting the smartphone (see figure B) – Pull the front mounting bracket (18) forwards ➋.
– Insert the smartphone with the long side of the phone positioned
against the rear mounting bracket (19) ➌.
– Allow the front mounting
bracket (18) to slide slowly towards the smartphone and release
it ➍.
Power supply for the smartphone (optional) The smartphone can be supplied with power (5 V/1 A) using a separate USB cable (included with delivery) via the micro-A/B USB port of the SmartphoneHub. To do this, connect the smartphone to the USB port of the SmartphoneHub using the USB cable.
Removing the smartphone Use both hands to push the smartphone forwards along with the
front mounting bracket until the smartphone can be removed from the
universal holder. If necessary, remove the USB cable for the power
supply.

Software update
If a software update is available for the SmartphoneHub, an indicator is shown in the smartphone app. Follow the instructions in the app to perform the update.
Recovering the SmartphoneHub
A recovery operation should be carried out on the SmartphoneHub if it is no longer functioning correctly. To do this, open the app on your smartphone and follow the instructions.
Power supply for the SmartphoneHub
The SmartphoneHub has an internal lithium-ion polymer battery (nominal/minimum 300 mAh, 3.7 V) that cannot be removed.
The SmartphoneHub can be switched on via its on/off button (2) or via the on/off button of the eBike battery. If the SmartphoneHub cannot be switched on, it must be charged via a USB cable for at least 30 minutes.
If you do not use your SmartphoneHub, recharge the SmartphoneHub every three months. You can charge the SmartphoneHub battery via its USB port with any power
adaptor, smartphone charger, etc.
Switching the push assistance on/off
The push assistance aids you when pushing your eBike. The speed in this function depends on the selected gear and can reach a maximum of 6 km/h. The lower the selected gear, the lower the speed of the push assistance function (at full power).
The push assistance function must only be used when pushing the eBike. There is a risk of injury if the wheels of the eBike are not in contact with the ground while using
the push assistance.
To activate the push assistance, briefly press the WALK button on your operating unit. Once it is activated, press and hold the + button within three seconds. The eBike drive is
now switched on.
Note: The push assistance cannot be activated at assistance level OFF.
The push assistance is switched off as soon as one of the following occurs:
– You release the + button;
– The wheels of the eBike are locked (e.g. by applying the brakes or hitting an obstacle);
– The speed exceeds 6 km/h.
The push assistance function is subject to local regulations; the way it works may therefore differ from the description above, or the function may even be deactivated completely.
Setting the assistance level
On the operating unit (15), you can set the level of assistance you want the eBike drive to provide you with while pedalling. The assistance level can be changed at any time,
even while cycling.
Note: In some models, the assistance level may be preset and cannot be changed. There may also be fewer assistance levels available than stated here.
The following assistance levels are available as a maximum:
– OFF: Motor assistance is switched off. The eBike can just be moved by pedalling, as with a normal bicycle. The push assistance cannot be activated at this assistance level.
– ECO: Effective assistance with maximum efficiency, for maximum range
– TOUR: Steady assistance, long range for touring
– SPORT/eMTB:
SPORT: Powerful assistance, for mountain biking and cycling in urban traffic
eMTB: Optimum assistance whatever the terrain, rapid acceleration when starting from a standstill, improved dynamics and top performance (eMTB only available in combination with the drive units BDU250P CX, BDU365,  BDU450 CX and BDU480 CX. A software update may be required.)
– TURBO: Maximum assistance even at high pedalling speeds, for sport cycling
To increase the assistance level, press the + (14) button on the operating unit repeatedly until the desired assistance level appears on the display. To decrease the assistance level, press the – (11) button.
Switching bicycle lights on/off
On the model in which the lighting is powered by the eBike system, the front and rear lights can be switched on and off at the same time by pressing and holding the   button (14) on the operating unit.
If the light is switched on, a symbol is shown on the display or in the app.
Alternatively, the light can be switched on and off using the app.
Switching the bike lights on and off has no effect on the backlighting of the display.
Displays and settings of the SmartphoneHub
The SmartphoneHub is connected to the drive unit via a cable.
The smartphone is mechanically connected to the SmartphoneHub via a smartphone attachment.
The communication between the SmartphoneHub and smartphone takes place via Bluetooth®.
The SmartphoneHub has a scratch-resistant 1.52″ LCD display with a resolution of 192 × 64 pixels. The integrated display is suitable for use without a corresponding smartphone. No app content of the smartphone can be shown on the integrated display.

a Error indicator:
This indicator appears when at least one error is present in the error memory.
b Bicycle lighting indicator:
This indicator appears when the light is switched on.
c Smartphone connection indicator:
This indicator appears when the smartphone is connected to the SmartphoneHub via Bluetooth®.
This indicator appears when the smartphone is connected to the SmartphoneHub and the COBI.Bike app is open on the smartphone. In this setting, the COBI.Bike app will record your ride.
d Speed:
The current speed is displayed here.
e Assistance level indicator

f Unit indicator:
Depending on the settings selected in the COBI.Bike app, the speed can either be shown in km/h or mph.
The default setting is km/h.
g Indicator for second battery:
If the eBike is equipped with two batteries, the two batteries are shown here in succession.
h Battery charge indicator:
The battery symbol displays the current state of charge of the battery.
The battery is empty or not inserted.
i State of charge of the battery in per cent
j Range of the eBike battery:
Depending on the state of charge of the battery, the maximum range is shown here.

Other displays

An error has occurred.
The error indicator will remain on the indicator until the user presses the select button (9) to acknowledge the error. The warning triangle subsequently remains in the main display view (alongside speed, etc.) until the error has been resolved.
In a two-step activation process, after pressing the button (13), the rider is prompted to press the + button (14) for two seconds.

After two seconds, the push assistance mode is displayed.

This indicator and the text shown on the left appear when there are problems that mean that the drive unit cannot provide any assistance. This is the case if the eBike battery is empty, for example.
If the eBike battery is being charged, the screen shows the current state of charge. The battery symbol flashes.

This indicator appears, if, for example,
– the diagnostic tool is connected or – an external power source (e.g. a power bank) is connected to the SmartphoneHub

If the state of charge of the eBike battery is below 20 %, the battery charge indicator h will flash.

This indicator appears, if, for example,
– the state of charge of the eBike battery is low or
– the system does not recognise an eBike battery.
The assistance is switched off.
These indicators appear when the eBike is due for servicing.

This indicator appears if software problems occur. A software update must be carried out in the COBI.Bike app. You can independently carry out the
update in the COBI.Bike app and do not need to visit your Bosch eBike dealer.

This indicator appears when the SmartphoneHub is connecting to the smartphone.
The completion of the Bluetooth® pairing is indicated by means of a tick against the small smartphone symbol.

This indicator appears whenever the SmartphoneHub is in recovery mode (only in this status can new software be installed). The small Bluetooth® symbol indicates the connection to the smartphone.
The completion of the recovery operation is indicated by a tick.
Your operating system is non-functional for the following reasons:
1. One or more incompatible components have been detected. This situation can only be rectified by a Bosch eBike dealer.
2. An out-of-date version of the software has been detected. This can only occur as a result of an intentional software downgrade.The problem can be resolved with a
software update; please follow the instructions in the COBI.Bike app.
Following this notification, the eBike system switches off.
This indicator appears if the COBI.Bike app is open and is in dashboard mode.

This indicator appears if the COBI.Bike app is connected to the Bosch SmartphoneHub and the drive unit has not yet been switched on. To do this, undertake one of the following actions:
– Press the “Start” button in the COBI.Bike app.
– With the COBI.Bike app open, rotate the smartphone so that it is in the landscape.
– Press the + button on the operating unit.
This indicator appears if one or more eBike components require a software update.
The update can only be carried out by an authorized Bosch eBike dealer.
You can hide the indicator by pressing any button on the operating unit. The indicator will appear every time the eBike system is started until the update has been carried out. You can still continue to use your eBike without any restrictions. The number at the top right indicates the number of instructions.

Error code display
The eBike system’s components are continuously and automatically monitored. If an error is detected, the corresponding error code is displayed on the on-board computer.
The drive may be automatically shut down, depending on the type of error. However, if you wish to continue cycling, youwill always be able to do so without assistance from the drive. Before undertaking any other journeys, the eBike should be checked.
Have all repairs performed only by an authorized bike dealer.

Code Cause Corrective measures
410 One or more buttons of the onboard computer are disabled. Check whether any buttons are stuck, e.g. as a result of dirt finding its way in. Clean the buttons if need be.
414 Operating unit connection problem Have the connections checked
418 One or more buttons on the operating unit
are disabled.
Check whether any buttons are stuck, e.g. as a result of dirt finding its way in. Clean the buttons if need be.
419 Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.
422 Drive unit connection problem Have the connections checked
423 eBike battery connection problem Have the connections checked
424 Communication problem between components Have the connections checked
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike dealer. With this error, it is not possible to bring up the wheel circumference in the basic settings menu or to adjust it.
Code Cause Corrective measures
430 Internal battery of the on-board computer
is flat (does not apply to BUI350)
Charge the on-board computer (in the holder or via the USB port)
431 Software version error Restart the system. If the problem persists, contact your Bosch eBike dealer.
440 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch eBike dealer.
460 Error at USB port Remove the cable from the USB port of the on-board computer. If the problem persists, contact your Bosch eBike dealer.
490 Internal fault of the on-board computer Have the on-board computer checked
500 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
502 Bike light fault Check the light and the associated wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.
503 Speed sensor fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
504 Speed signal distortion detected. Check that the spoke magnet is positioned correctly, and adjust it if necessary. Check that nothing has been tampered with (tuning). Drive assistance is reduced.
510 Internal sensor fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
511 Internal drive unit fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
530 Battery fault Switch off the eBike, remove the eBike battery and reinsert the eBike battery. Restart the system. If the problem persists, contact your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.
540 Temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature range. Restart the system.
If the problem persists, contact your Bosch eBike dealer.
550 An impermissible load has been detected. Remove the load. Restart the system. If the problem persists, contact your Bosch eBike dealer.
580 Software version error Restart the system. If the problem persists, contact your Bosch eBike dealer.
591 Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer.
592 Incompatible component Use a compatible display. If the problem persists, contact your Bosch eBike dealer.
593 Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.
595, 596 Communication error Check the wiring to the drive and restart the system. If the problem
persists, contact your Bosch eBike dealer.
602 Internal battery fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
603 Internal battery fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
Code Cause Corrective measures
605 Battery temperature error The battery is outside of the permissible temperature range.
Switch off the eBike system and allow the battery to either cool down or heat up to the permissible temperature range. Restart the system. If the problem persists, contact your Bosch eBike dealer.
606 External battery fault Check the wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.
610 Battery voltage error Restart the system. If the problem persists, contact your Bosch eBike dealer.
620 Charger fault Replace the charger. Contact your Bosch eBike dealer.
640 Internal battery fault Restart the system. If the problem persists, contact your Bosch eBike dealer.
655 Multiple battery faults Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer.
656 Software version error Contact your Bosch eBike dealer so that they can perform a software update.
7xx Error relating to third-party components Observe the information in the operating instructions of the respective component manufacturer.
800 Internal ABS fault Contact your Bosch eBike dealer.
810 Implausible signals from the wheel speed sensor Contact your Bosch eBike dealer.
820 Fault in the wire to the front wheel speed sensor Contact your Bosch eBike dealer.
821 to 826 Implausible signals from the front wheel
speed sensor The sensor disc may be missing, defective or fitted incorrectly; there is a significant
difference in diameter between the front wheel and the rear wheel; extreme riding situation, e.g. riding solely on the rear wheel
Restart the system and carry out a test ride lasting at least two minutes. The ABS indicator light must go out. If the problem persists, contact your Bosch eBike dealer.
830 Fault in the wire to the rear wheel speed sensor Contact your Bosch eBike dealer.
831
833 to 835
Implausible signals from the rear wheel
speed sensor The sensor disc may be missing, defective or fitted incorrectly; there is a significant
difference in diameter between the front wheel and the rear wheel; extreme riding situation, e.g. riding solely on the rear wheel
Restart the system and carry out a test ride lasting at least two minutes. The ABS indicator light must go out. If the problem persists, contact your Bosch eBike dealer.
840 Internal ABS fault Contact your Bosch eBike dealer.
850 Internal ABS fault Contact your Bosch eBike dealer.
860, 861 Fault in the power supply Restart the system. If the problem persists, contact your Bosch eBike dealer.
870, 871
880
883 to 885
Communication error Restart the system. If the problem persists, contact your Bosch eBike dealer.
889 Internal ABS fault Contact your Bosch eBike dealer.
890 ABS indicator light is defective or missing; ABS may not be working. Contact your Bosch eBike dealer.
Code Cause Corrective measures
No
display
Internal fault of the on-board computer Restart your eBike system by switching it off and back on.

Maintenance and servicing

Maintenance and cleaning
Do not clean any of the components with pressurised water.
Keep the screen of your on-board computer clean. Dirt can cause faulty brightness detection.
Clean your on-board computer using a soft cloth dampened only with water. Do not use cleaning products of any kind. Have your eBike system checked by an expert at least once a year (including mechanical parts, up-to-dateness of system software).
In addition, the bicycle dealer may base the service date on the distance travelled and/or on a period of time. In this case, the on-board computer displays a message telling you
when the service date is due each time it is switched on. Please have your eBike serviced and repaired by an authorised bicycle dealer.

u Have all repairs performed only by an authorised bike dealer.
After-sales service and advice on using products
If you have any questions about the eBike system and its components, contact an authorised bicycle dealer.
For contact details of authorised bike dealerships, please visit www.bosch-ebike.com.
Disposal
The drive unit, on-board computer incl. operating unit, battery, speed sensor, accessories and packaging should be disposed of in an environmentally correct manner.
Do not dispose of eBikes and their components with household waste.
In accordance with Directive 2012/19/EU and Directive 2006/66/EC respectively, electronic devices that are no longer usable and defective/drained batteries must be
collected separately and recycled in an environmentally friendly manner.
Please return Bosch eBike components that are no longer usable to an authorised bicycle dealer.
Subject to change without notice.

Robert Bosch GmbH
72757 Reutlingen
Germany
www.bosch-ebike.com
1 270 020 XBC (2021.03) T / 122 WEU