Bosch NGM5058UC 30 Inch Gas Cooktop with 5 Sealed Burners User Manual

BOSCH NGM5058UC 30 Inch Gas Cooktop
with 5 Sealed Burners User Manual

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.

WARNING:
Never Operate the Top Surface Cooking Section of this Appliance Unattended.

Failure to follow this warning statement could result in fire, explosion, or burn hazard that could cause property damage, personal injury, or death.
If a fire should occur, keep away from the appliance and immediately call your fire department.

DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.

Safety definitions

Here you can find explanations of the safety signal words used in this manual.

WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.

CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE:
This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

General information

Read this manual carefully.
Keep the manual and the product information in a safe place for future reference or for the next owner.
Do not connect the appliance if it has been damaged in transit.

Intended use

The appliance can only be used safely if it is correctly installed according to the installation instructions. The installer is responsible for ensuring that the appliance works perfectly at its installation location.

Only use this appliance:

for cooking purposes.
Under supervision. Never leave the appliance unattended when cooking for short periods.
In private households and in enclosed spaces in a residential environment.

Do not use the appliance:

On boats or in vehicles.
as a room heater.
This appliance is not intended for operation with an external time switch or external remote control.

Call Customer Service if you want to convert your appliance to a different type of gas.

Restriction on user group

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.

Children should be supervised to ensure that they do not play with the appliance.

Do not let children play with the appliance.

Safe use

WARNING
When properly cared for, your new appliance has been designed to be safe and reliable.

Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons.
When using kitchen appliances, basic safety precautions must be followed, including those in the following pages.

WARNING
Overheated materials can cause fire or burns.

Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate.
Do not allow pans to boil dry.

Set the burner control so that the flame does not extend beyond the bottom of the pan.

Take care that drafts like those from fans or forced air vents do not push the flames so that they extend beyond the edges of the pan.

During a power failure, only the cooktop burners can be lit manually.

Unattended cooking on a cooktop with fat or oil can be dangerous and may result in a fire.

Do not leave the cooktop unattended when in use.

A fire could occur during cooking.

Always have a working smoke detector near the kitchen.
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.

If the cooktop is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or heating elements. They could catch on fire.

Cooking fires can spread if extinguished incorrectly.

Never use water on cooking fires.

WARNING – TO REDUCE THE RISK OF A GREASE FIRE

Never Leave Surface Units Unattended at High Settings – Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
Always turn hood ON when cooking at high heat or when flambeing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe’).
Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
Use proper pan size. Always use cookware appropriate for the size of the surface element.

Flames can be drawn into the ventilation system.

Whenever possible, do not operate the ventilation system during a cooktop fire. However, do not reach through fire to turn it off.

Cookware Handles Should be Turned Inward and Not Extend Over Adjacent Surface Units.

To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the cookware, the handle of a cookware should be positioned so that it is turned inward, and does not extend over adjacent surface units.

Wear Proper Apparel. Loose-fitting or hanging garments, such as ties, scarves, jewelry, or dangling sleeves, should never be worn while using the appliance.

Tie long hair so that it does not hang loose.
Secure all loose garments, etc. before beginning.

Use Proper Pan Size. This appliance is equipped with one or more surface units of different size.

Select cookware having flat bottoms large enough to cover the surface unit heating element.
The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Proper relationship of cookware to heating element or burner will also improve efficiency.

CAUTION
The cooking process has to be supervised. A short term cooking process has to be supervised continuously.

WARNING
To avoid risk of fire do not store items on the cooking surfaces. In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.

Do Not Use Water on Grease Fires.

Smother fire or flame or use dry chemical or foam-type extinguisher.

Adjust burner flame size so that it does not extend beyond the edge of the cookware. Proper relationship of cookware to burner flame reduces safety risks.

WARNING
Use Only Dry Potholders. Moist or damp potholders on hot surfaces may result in burns from steam.

Do not let potholders touch hot heating elements.
Do not use a towel or other bulky cloth.

Hot oil is capable of causing extreme burns and injury.

Use high heat settings on the cooktop only when necessary.
To avoid bubbling and splattering, heat oil slowly on no more than a low-medium setting.
Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.

Spills of hot food may cause burns.

Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.

DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns.

During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop.

Clean Cooktop With Caution.

If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn.
Some cleaners can produce noxious fumes if applied to a hot surface.
Do not clean the appliance while it is still hot.

After a spill or boilover, turn off the burner and allow the cooktop to cool.

Clean around the burner and burner ports.
After cleaning, check for proper operation.

Inspect your cookware for damage or excessive wear before using it.

WARNING
Storage in or on Appliance – The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.

Flammable materials, corrosive chemicals, vapors or non-food products should not be stored or used in an oven or on or near surface units.
The appliance is specifically designed for use when heating or cooking food.

This appliance is intended for normal family household use only.

It is not approved for outdoor use.
See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.

WARNING – TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING.

SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
NEVER PICK UP A FLAMING PAN - You may be burned.
DO NOT USE WATER, including wet dishcloths or towels a violent steam explosion will result.
Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.

Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.

Failure to operate knobs properly may result in personal injury and damage to the appliance.

Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop or range-top service without breaking due to the sudden change in temperature.

WARNING
Moisture intrusion may cause an electric shock.

Do not use any steam cleaners or high-pressure cleaners to clean the appliance.

If the appliance or the power cord is damaged, this is dangerous.

Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the power outlet.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the breaker in the circuit breaker box and turn off the gas supply.
Call Customer Service. Page 20
Repairs to the appliance must only be performed by qualified personnel trained for this purpose.

IMPORTANT SAFETY NOTICE: The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances. The burning of gas cooking fuel can generate some by-products which are on the list. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.

Child safety

WARNING
Do not allow children to use this appliance unless closely supervised by an adult.

Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.

Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer.

This can damage the appliance, and the unit may tip over, potentially causing severe injury.

Do not let children play with the appliance.

CAUTION
Do not store items of interest to children in cabinets above an appliance or on the backguard of an appliance. Children climbing on the appliance to reach items could be seriously injured.

WARNING
To avoid the risk of suffocation:

Do not allow children to play with packaging material.
Store small parts safely as they can be a choke hazard.

Gas safety

WARNING
To prevent carbon monoxide build-up, do not block appliance air vents.

WARNING
Have the installer show you where the gas shut-off valve is located.

If a burner goes out and gas escapes, open windows and doors. Wait until gas dissipates before using the appliance.

If you smell gas, your installer has not done a proper job of checking for leaks. If the connections are not perfectly tight, you can have a small leak and, therefore, a faint smell. If you smell gas, immediately shut off the unit and contact an authorized service provider to diagnose the issue. Read the WARNING about gas smell.

WARNING
Keep the igniter ports clean for proper lighting performance of the burners. It is necessary to clean these when there is a boilover or when the burner does not light even though the electronic igniters click. For proper burner performance, keep igniters clean and dry.

CAUTION
All igniters spark when any single burner is turned on.

Do not touch any of the burners when the cooktop is in use.

WARNING
To prevent flare-ups all grates must be properly positioned on the cooktop whenever the cooktop is in use. Each of the feet must be placed into the corresponding dimples in the cooktop.

Do not use a grate if the rubber feet are missing or damaged.

To prevent flare-ups do not use the cooktop without all burner caps and all burner grates properly positioned.

WARNING
Use this appliance only for its intended use as described in this manual.

NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating the appliance.

WARNING
The burning of gas cooking fuel can create small amounts of carbon monoxide, benzene, formaldehyde and soot. To minimize exposure to these substances the burners should be adjusted by a certified installer or agency to ensure proper combustion.

Ensure proper ventilation with an open window or use a ventilation fan or hood when cooking with gas.
Always operate the unit according to the instructions in this manual.

Proper installation and maintenance

WARNING
Disconnect electrical and gas supply before servicing.

WARNING
In the event of a malfunction, it might become necessary to turn off the power supply.

Have the installer show you the circuit breaker or fuse. Mark it for easy reference.

To avoid electrical shock hazard, before servicing the appliance, turn power off at the service panel and lock the panel to prevent the power from being switched on accidentally. Proper Installation – Improper installation or grounding can cause electric shock.

This appliance must be properly installed and grounded by a qualified technician.
Connect only to properly grounded outlet.
Refer to installation instructions for details.

User Servicing – Do not repair or replace any part of the appliance unless specifically recommended in this manual.

All other servicing should be referred to an authorized service provider.

WARNING
Do not remove grommets as they will require Customer Service to refit and the cooktop must not be used without all parts fitted correctly.

WARNING
If the supply cord is damaged, it must be replaced by the manufacturer, its authorized service provider or similar qualified persons in order to avoid hazard.

WARNING
Malfunctions can cause injuries.

Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized service provider.

High altitude installation

This appliance has been tested for operation up to an altitude of 10,100 ft (3,080 m) elevation above sea level. For altitudes above 2,000 ft (610 m) elevation above sea level, burner flame adjustments may be necessary. Burners should be checked at the lowest setting, if the flame is not stable the simmer should be increased until the flame is stable. This can be done by adjusting the bypass screw in the valve. If flame performance is satisfactory, adjustment will not be required. It is required that a certified professional make the high altitude adjustments during installation.

State of California Proposition 65 Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

Preventing material damage

NOTICE:
OPERATIONAL FAULT.

Always turn the control knob to the OFF position when the appliance is not being used.

Overheating can damage the cookware.

Do not heat empty pots or pans.

Aluminum foil and plastic melt on hot cooking zones.

Do not let aluminum foil or plastic come into contact with hot cooking zones.
Do not use cooktop protective film.

A build-up of heat may damage the appliance.

Never cover the cooktop, for example with aluminum foil or oven protectors.
Do not place roasters, frying pans or grill stones on more than one burner at a time.
Only use the accessories specified.

Acidic liquids such as lemon juice or vinegar may damage the surface finish of the appliance.

Remove spilled liquids immediately. Use caution while the burners are still hot.

Heat may cause damage to adjacent appliances or furniture. If the appliance is in operation for an extended period, heat and moisture will be generated. Additional ventilation is required.

Open the window or switch on an extractor hood that discharges the extracted air and moisture outside the building.

Environmental protection and energy-saving

Disposal of packaging

The packaging materials are environmentally compatible and can be recycled.

Sort the individual components by type and dispose of them separately.

Saving energy

If you follow these tips, your appliance consumes less energy.

Select a cookware diameter that matches the burner. Center the cookware on the burner.

Tip: For frying pans, cookware manufacturers usually state the top diameter of the cookware. The diameter of the pan base is usually smaller.

The energy is targeted at the cookware.
If you use cookware that is too small, energy is wasted.
If the cookware is too large, much energy is used to heat up the cookware.

Close cookware with a fitting lid.

Cooking without a lid consumes more energy.

Only lift the lid when necessary.

If you lift the lid, a lot of energy can escape.

Use a glass lid.

If you use a glass lid, you can look inside the cookware without lifting the lid.

Use cookware with a solid flat bottom.

Curved cookware bases increase energy consumption.

Use a cookware size that matches the amount of food you want to cook.

Large cookware with little content consumes a lot of energy.

Cook with a small amount of water.

More water requires more energy to heat it up.

Select a lower power level as soon as possible. Select a suitable power level to continue cooking.

For ongoing cooking a lower power level is sufficient.

Familiarizing yourself with your appliance

Appliance

Here you can find an overview of the parts of your appliance.

Control knobs

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

The markings around the control knobs show the available power levels. The power levels can be set continuously. If you turn on any burner, the indicator light at the right corner of the control panel lights up.

Note: The image of the control knob is representative. Depending on the available settings, the individual control knobs may have some but not all functions described in the following chart.

Burner positions
The markings next to each of the control knobs show which burner they control.

Burner cap and burner base placement

The burner caps must be properly placed for the cooktop to function properly.

If the burner cap is not properly placed, one or more of the following may occur:

Burner flames are too high
Flames shoot out of the burners
Stainless steel discolorations
Burners do not ignite
Burner flames light unevenly
Burner emits gas odor

WARNING
To prevent flare-ups do not use the cooktop without all burner caps and all burner grates properly positioned.

CAUTION
To prevent burns, do not touch burner caps or grates while hot.

Turn the cooktop off and allow the burners to cool.

OptiSim® feature

The OptiSim® burner cap has been designed to work with the small burner at the front left position of the cooktop. It is used to provide optimal simmering for delicate sauces while minimizing the risk of scorching.

Installing the OptiSim® burner cap

Burner grates

Place the burner grates correctly onto the cooktop. Never operate the cooktop without the burner grates in place.

For the correct position of the burner grates, refer to the appliance overview image Page 10.
Place the cookware on the burner grates. Never place cookware directly onto the burners.
Always remove burner grates carefully. When you move one burner grate, the burner grates next to it may also move.

Sealed burners

Your cooktop has sealed gas burners. There are no burner parts under the cooktop to clean, disassemble or adjust.

Your cooktop has four different burner sizes; small, medium, large and extra-large. Match every burner cap with the corresponding burner base.

Flame characteristics

The color of the flame tells you if the gas supply is properly adjusted.

Note: Allow the appliance to operate for 4 to 5 minutes before evaluating the flame. Some yellow streaking is normal during the initial startup.

Accessories

Only use original accessories. These are designed especially for your appliance.

Accessories

Accessories are available from Customer Service, specialist retailers or online. You should only use original accessories as they are specially designed for your appliance. Accessories are appliance-specific. When purchasing, always check for compatibility with your appliance model number (E no.). → Page 20

You can find out which accessory is available for your appliance in our catalog, the online shop or the Customer Service.

www.bosch-home.com

Cookware

This information will help you save energy and avoid damaging your cookware.

Suitable cookware

Only use cookware of a suitable size. The cookware must not overhang the edge of the cooktop.

Cookware recommendations

Aluminum or copper bottomed pans conduct heat evenly.
Steel pans, if not combined with other metals, may cook unevenly.
Cast-iron cookware absorbs heat slowly and cooks more evenly at low to medium settings.
Flat heavy bottom pans provide even heat and stability.
DO NOT USE pans that are thin, warped, dented or ridged as they heat unevenly.

Using cookware

The selection and positioning of the cookware affects the safety and energy efficiency of your appliance.

WARNING
Flammable objects may ignite.

Maintain a distance of at least 2½” (50ºmm) between the cookware and flammable objects.

Note: When using certain pots or pans, a slight and temporary deformation of the steel cooking surface may occur. This is normal and does not affect the functionality of the appliance.

Operation

Here you will find everything you need to know about operating your appliance.

Turning on a burner

The cooktop uses electric igniters to light the burners.

Place suitable cookware on the burner grate.
Push in the control knob for the selected burner and turn it counter-clockwise to .
- Sparks are produced on all burners while you are pressing and holding the control knob.
- The flame on the selected burner ignites.
Release the control knob.
WARNING
Escaping gas can ignite.
- If the burner does not turn on after 15 seconds, turn off the control knob and open the door or window in the room. Wait at least 1 minute before igniting the burner again.
  Turn the control knob to the desired position.
- The burner on light on the control panel lights up.
If the burner does not ignite, turn it off and repeat the steps described above. This time, hold the control knob down longer (up to 10 seconds).

Note
In order to ensure proper operation of the appliance, observe the following instructions:

The burner parts and burner grates need to be properly positioned.
Do not interchange the burner caps of the individual burners.
It is important to keep the appliance clean. Clean the igniters regularly with a small non-metallic brush. Take care to prevent the igniters from suffering any heavy impacts.
The burner holes and slots must be clean for the flame to be correct. Clean the burners regularly.

Manually igniting a burner

In the event of a power failure, you can ignite the burners manually.

Hold down the control knob for the selected burner and turn it counterclockwise to the highest power level.
Hold a lit lighter or a match against the burner.

Flame failure safety system

Your cooktop is equipped with a safety system (thermocouple) that cuts off the gas when the burners accidentally go out during operation, for example through a draft of air. In order to light the burner, the system that allows the passage of gas must be activated. Carry out the following steps.

WARNING
If the burner flames are accidentally blown out, turn the control knob of the burner to the off position and do not try to relight it for at least 1 minute.

Light the burner as usual without releasing the control knob.
Hold the control knob down firmly for 4 seconds after lighting the flame.

Turning off a burner

Turn the control knob clockwise to off.

Normal behavior during operation

The following behavior during operation is normal.

A soft whistling noise while the burner is operating.
Release of odors during first use. These do not pose a risk and will disappear in time.
An orange-colored flame is normal. It is caused by impurities, such as the presence of dust in the atmosphere or spilled liquids.

Recommended cooking settings

Follow these instructions for best results.

Boil water in a covered pot on the highest power level using the largest burner. If the water boils over, reduce the power level.
When melting chocolate or butter, use the smallest burner.
When simmering, bring food to a boil first. Stir well to be sure all the food is boiling, then cover and reduce the flame to the desired setting to simmer.
There should be steam and slight quivering of the liquid’s surface while simmering.
Use a lid to keep a more constant cooking temperature and heat food faster.
Check the food occasionally to see if the control knob should be turned to a lower or higher setting.
Stir food occasionally. ¡ Center the pan over the burner before turning the
burner on.
Use proper cookware. Page 15
Refer to the cooking chart for suggested settings.

Cooking chart

Note: When melting chocolate or butter, use the smallest burner for best results.

Cleaning and maintenance

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Cleaning the appliance

CAUTION
All igniters spark when any single burner is turned on.

Do not touch any of the burners when the cooktop is in use.

WARNING
Do not clean the cooktop while it is in operation.

NOTICE:
Humidity might enter the appliance interior, if you remove the control knobs during cleaning. This may damage the appliance. Do not remove the control knobs when cleaning the appliance.

Let the appliance cool down.
Clean with a sponge, water and soap.
Dry with a soft cloth.

Cleaning the burners

Clean the surfaces of the burners after every use to prevent them from becoming encrusted.

NOTICE: Do not clean the burner parts in the dishwasher. They may be damaged.

Wait until the appliance has cooled.
Scrub with a non-metallic brush and soapy water.
Dry the burners completely. If there are water droplets or damp patches on the cooktop when you start cooking, the enamel may be damaged.
Reassemble the burner parts. Ensure that the burner caps are correctly positioned on the burner bases.
→ “Burner cap and burner base placement”, Page 11

Cleaning the burner grates

Wait until the appliance has cooled.
Carefully lift off the burner grates.
Scrub with a non-metallic brush and soapy water. Carefully clean around the rubber feet. If the rubber feet come off, the grates may scratch the cooktop surface.
Dry the burners grates completely. If there are water droplets or damp patches on the cooktop when you start cooking, the enamel may be damaged.
Place the burner grates in their proper position.
→ “Burner grates”, Page 12

Cleaning recommendations

Follow these cleaning recommendations for the individual parts of your appliance.

Troubleshooting

You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.

WARNING
Improper repairs are dangerous. Only authorized service providers should repair the appliance. If the appliance has an issue, call Customer Service.

WARNING
Improper repairs are dangerous.

Repairs to the appliance should only be performed by authorized service providers.
Only original spare parts may be used to repair the appliance.
If the power cord of this appliance becomes damaged, it must be replaced with a specific connection cord, which is available from the manufacturer or the manufacturer’s Customer Service.

Disposal

Find out here how to dispose of old appliances correctly.

Disposal of your old appliance

Environmentally compatible disposal allows valuable raw materials to be recycled.

Unplug the appliance from the power supply.
Cut through the power cord.
Dispose of the appliance in an environmentally responsible manner.

Information about current disposal methods can be obtained from your specialist dealer or local authority.

Customer Service

If you have any questions on use, are unable to eliminate an issue in the appliance yourself, or the appliance needs to be repaired, please contact our Customer Service. With any warranty repair, we will make sure your appliance is repaired by an authorized service provider using genuine replacement parts. We use only genuine replacement parts for all repairs.

Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on our website. If you contact the Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance.

USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop

CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories

Model number (E-Nr.) and production number (FD)

You can find the model number (E-Nr.) and the production number (FD) on the appliance’s rating plate. Making a note of your appliance’s details and the Customer Service telephone number will enable you to find them again quickly.

Rating plate location

You can find the rating plate of your appliance:

On the appliance certificate.
on the underside of the appliance

STATEMENT OF LIMITED PRODUCT WARRANTY

What this warranty covers & Who it applies to

The limited warranty provided by BSH Home Appliances (“Bosch”) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product”), provided that the Product was purchased:

For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
New at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
Within the United States or Canada, and has at all times remained within the country of original purchase.

The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty. Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.

How long the warranty lasts

Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.

Repair/replace as your exclusive remedy

During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

Out of warranty product

Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.

Warranty exclusions

The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:

Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self performed “fixing” or exploration of the appliance’s internal workings).
Adjustment, alteration or modification of any kind.
A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.

In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.

Obtaining warranty service

To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair.

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Contact data of all countries are listed in the attached service directory.

BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2021 BSH Home Appliances Corporation

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Bosch NGM5058UC 30 Inch Gas Cooktop with 5 Sealed Burners User Manual

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