Honeywell 5002 Steel Security Safe Instruction Manual
Instruction Manual
Read this manual carefully and never store it inside the safe!
PACKAGE CONTENTS
1 – Steel Security Safe
1 – Operation Manual
2 – Entry Keys
1 – Mounting Kit w/ Bolts
ATTENTION
DO NOT RETURN SAFE TO THE STORE!
For missing parts or difficulty operating your safe, please contact our Consumer Assistance Department by telephone.
The store will not accept returned products without prior authorization. You must first contact our consumer assistance department.
US/Canada 1-877-354-5457 (Toll-Free)
Mexico 01-800-288-2872 After the English voice recording stops you must then enter
800-860-1677 to complete your call. (Toll-Free)
Australia 0011-800-5325-7000 (Toll-Free)
Germany/New Zealand 00-800-5325-7000 (Toll-Free)
Other Countries XX*-310-323-5722
XX*- Dial U.S. Country Code first (Toll Charges Apply)
PRODUCT OVERVIEW
| A – Cabinet Body | C – Door Assembly |
| B – Entry Key Hole | D – Serial Number Label |
OPERATION
TO OPEN THE SAFE
- Insert the key into the keyhole and turn fully to the right.
- Bolts will recede into the safe door.
- Pull the door open by key.
TO CLOSE THE SAFE
- Push the door closed until it stops and turnkey fully to the left.
- Bolts will move into the locked position.
- Remove key and store in a safe place.
MOUNTING KIT
You may bolt your safe to the wall or floor to add theft protection and resistance to tipping. Your safe has pre-drilled bolt-down holes in the back panel and in the floor.
To secure your safe to the wall and/or floor:
- Select a suitable and convenient location for your safe.
- Empty the safe and remove the carpet.
- Locate the predrilled holes on the inside of the safe.
- Place your safe in the desired location.
- Line up the predrilled holes and mark the floor or wall through the holes.
NOTE: It is not recommended to attempt to bolt to both floor and wall. - Move the safe aside to clearly marked spots for drilling.
- Drill holes appropriate for the hardware being used and the mounting surface.
INCLUDED: (2 each – bolts, washers, and masonry anchors). - Place the safe back over the holes and install the fasteners as required.
- Once completed, replace the carpet.
NOTE: Bolting/unbolting of the unit is at the consumer’s expense and discretion. LH Licensed Products is not responsible for any costs incurred if the unit is to be replaced.
If you have any questions about mounting the safe, please check with your local home center/hardware retailer or independent contractor.
ORDERING NEW / REPLACEMENT KEYS
The following information is required to order keys:
PROOF OF OWNERSHIP (1 of 2 Options Below)
SALES RECEIPT & IDENTIFICATION – INTERNATIONAL ORDERS ONLY!
• Copy of sales receipt showing Store, Date & Product Description.
• Copy of your picture I.D. (Drivers license, passport, regular I.D.).
PRODUCT OWNERSHIP VERIFICATION FORM
If a sales receipt is not available, contact us by email or telephone to request a “Product Ownership Verification Form”.
ORDER INFORMATION
CONTACT INFORMATION
- Name & Shipping Address
- E-mail address (If Available)
- Telephone Number
- Best Time to Contact You
PRODUCT INFORMATION
- Safe Model #
- Safe Serial #
- Lock Key #
- Quantity of Keys Ordered
METHOD OF PAYMENT
- Telephone: Visa or MasterCard
- Mail: Check or Money Order
NOTE: For pricing please contact Consumer Assistance.
Contact information is located on the back cover of this manual
Terms are subject to change without prior notification.
LOCATING SAFE IDENTIFICATION NUMBERS
SERIAL NUMBER
Located in the lower right corner in front of the safe. Do Not Remove Safe I.D. Tags!
KEY NUMBER
4 Digit Numbers are etched on the metal collar located around the keyhole.
LIMITED WARRANTY
LH Licensed Products, Inc., (“LHLP, Inc.”) warrants that for a period of seven (7) years from the date of purchase, this product will be free from structural or mechanical defects resulting from materials or workmanship. LHLP, Inc., at its sole option and as the purchaser’s sole remedy under this warranty, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, a replacement may be made with a similar product of equal or greater value. THIS IS YOUR EXCLUSIVE WARRANTY.
This warranty is only valid for the original retail purchaser from the date of initial retail purchase and is not transferable. You must keep the original sales receipt. Proof of purchase is required to obtain warranty service.
LHLP, Inc. dealers, service centers, or retail stores selling this product do not have the right to alter, modify or in any way change the terms and conditions of this warranty.
This warranty does not apply to the finish on the product. This warranty does not cover normal wear and tear of parts or damage resulting from any of the following: negligent use or misuse of the product, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than LHLP, Inc. or an authorized service center, improper installation, or exposure to extremes of heat or humidity. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes, and tornadoes.
LHLP, Inc. shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty or otherwise relating to the sale of this product. LHLP, Inc. is also not responsible for: costs associated with removing or installing the product; damage or loss of the contents of the product; nor for the unauthorized removal of the contents; or damages incurred during shipment.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LHLP, INC. DISCLAIMS ANY AND ALL OTHER COVENANTS AND WARRANTIES.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty period. Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, province to province, or jurisdiction to jurisdiction.
CONSUMER ASSISTANCE
EMAIL (Best Contact Method):
WEBSITE: www.Honeywellsafes.com (Effective April 15, 2013)
ADDRESS:
Consumer Assistance Dept.
LH Licensed Products, Inc.
860 East Sandhill Avenue
Carson, CA 90746 USA
TELEPHONE: US/Canada 1-877-354-5457 (Toll-Free)
Mexico 01-800-288-2872 After the English voice recording stops you
must then enter 800-860-1677 to complete your call. (Toll-Free)
Australia 0011-800-5325-7000 (Toll-Free)
Germany/New Zealand 00-800-5325-7000 (Toll-Free)
Other Countries XX*-310-323-5722 (Toll Charges Apply)
XX*- Dial U.S. Country Code first
CALL CENTER HOURS: US/Canada 7 am – 5 pm (PST**) Mon – Fri
CALL BACK HOURS: Other Countries 7 am – 8 pm (PST**) Mon – Fri
PST**- Local time in Los Angeles, CA, USA
INTERNATIONAL CALL BACK HOURS:
If you need to speak with a consumer assistant and cannot contact us during the Call Center hours above, please send an email or leave a telephone message, including your Name, Telephone Number, and the best time for us to contact you during the Call Back hours above and we will make our best effort to contact you and help to answer any of your questions or concerns.
LH Licensed Products, Inc.
860 East Sandhill Avenue
Carson, CA 90746
The Honeywell Trademark is used under license from Honeywell International Inc. and makes no representations or warranties with respect to this product.
Rev. 05/06/2014