LG C1 55 Inch Class 4K Smart OLED TV Owner’s Manual

OWNER’S MANUAL
Safety and Reference

Please read this manual carefully before operating your set and retain it for future reference.
The model and a serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.
Model…………………………………..
Serial No………………………………….

Before reading this manual

• Read this manual thoroughly before operating your TV, and keep it for future reference.
• On the website you can download the manual including installation, using, troubleshooting, specifications, license etc, and view its contents on your PC or
  mobile device.
• User Guide: For more information about this TV, read the USER GUIDE embedded in the product. (Depending on model)
  – To open the USER GUIDE↔ [Support] [User Guide]

Separate Purchase

• Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models.
• The model name or design may be changed depending on the upgrade of product functions, manufacturer’s circumstances or policies. · A cable to connect antennas and external devices must be purchased separately.

Note

• Product specifications or contents of this manual may be changed without prior notice due to the upgrade of product functions.
• The items supplied with your product may vary depending on the model.
• Image shown may differ from your TV.

Warning! Safety instructions

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
This symbol is intended to alert the user to the presence of uninsulated”dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

• TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
• Do not place the TV and/or remote control in the following environments:
  – Keep the product away from direct sunlight.
  – An area with high humidity such as a bathroom.
  – Near any heat source such as stoves and other devices that produce heat.
  – Near kitchen counters or humidifiers that can easily be exposed to steam or oil.
  – An area exposed to rain or wind.
  – Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
  – Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
  – Do not install in excessively dusty places.
  Otherwise, this may result in fire, electric shock, combustion/explosion, malfunction or product deformation.
• Ventilation
  – Install your TV where there is proper ventilation. Do not install in a confined space such as a bookcase.
  – Do not install the product on a carpet or cushion.
  – Do not block or cover the product with cloth or other materials while the unit is plugged in.
• Take care not to touch the ventilation openings. When watching TV for a long period, the ventilation openings may become hot.
• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
• Do not move the TV whilst the Power cord is plugged in.
• Do not use a damaged or loosely fitting power cord. · Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
• Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.
• Do not sit on or place objects under the cotton cover. Doing so may cause product damage.
• Disconnecting the Device from the Main Power
  – The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.
• Do not let your children climb or cling to the TV. Otherwise, the TV may fall over, which may cause serious injury.
• Outdoor Antenna Grounding (Can differ by country):
  – If an outdoor antenna is installed, follow the precautions below.

An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can come in contact with such power lines or circuits as death or serious injury can occur.

• Never touch this apparatus or antenna during a lightning storm. You may be electrocuted.
• Make sure the power cord is connected securely to the TV and wall socket if not secured damage to the Plug and socket may occur and in extreme cases a fire may break out.
• Do not insert metallic or inflammable objects into the product. If a foreign object is dropped into the product, unplug the power cord and contact customer service. · Do not touch the end of the power cord while it is plugged in. You may be electrocuted.
• If any of the following occur, unplug the product immediately and contact your local customer service.
  – The product has been damaged.
  – If water or another substance enters the product (like an AC adapter, power cord, or TV).
  – If you smell smoke or other odors coming from the TV.
  – When lightning storms or when unused for long periods of time.
  Even the TV is turned off by remote control or button, the AC power source is connected to the unit if not unplugged in.
• Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.
• Do not attempt to modify this product in any way without written authorization from LG Electronics. Accidental fire or electric shock can occur. Contact your local customer service for service or repair. Unauthorized modification could void the user’s authority to operate this product.
• Use only authorized attachments/accessories approved by LG Electronics. Otherwise, this may result in fire, electric shock, malfunction, or product damage.
• Never disassemble the AC adapter or power cord. This may result in fire or electric shock.
• Handle the adapter carefully to avoid dropping or striking it. An impact could damage the adapter.
• To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe the dust off.
• Batteries
  – Store the accessories (battery, etc.) in a safe location out of the reach of children.
  – Do not short circuit, disassemble, or allow the batteries to overheat. Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
  – Caution: Risk of fire or explosion if the battery is replaced by an incorrect type.
• Moving
  – When moving, make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV. Otherwise, this may result in product damage, fire hazard or injury.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
• Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.
• Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.
• Cleaning
  – When cleaning, unplug the power cord and wipe gently with a soft/ dry cloth. Do not spray water or other liquids directly on the TV. Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/ or its panel. Otherwise, this may result in electric shock or product damage.
• If foreign substances come into contact with the fabric on the front side of the product, wipe them off immediately with a clean wet tissue or cloth. If not cleaned immediately, it may leave a stain.
• Due to the nature of the fabric, stains may remain, depending on the type of foreign substance.
• Take care as pets or sharp objects may damage the fabric part.

Installation

Lifting and moving the TV
Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.

• It is recommended to move the TV in the box or packing material that the TV originally came in.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.
• Support the sides of the TV frame, and hold the back center frame firmly.
• Make sure not to hold the front cover.
• When transporting a large TV, there should be at least 2 people.
• When transporting the TV, do not expose the TV to jolts or excessive vibration
• When transporting the TV, keep the TV upright, never turn the TV on its side or tilt it towards the left or right.
• Do not apply excessive pressure to cause flexing/bending of frame chassis as it may damage the screen.
• When handling the TV, be careful not to damage the protruding buttons.
• Avoid touching the screen at all times, as this may result in damage to the screen.
• When attaching the wall mounting bracket to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Mounting by fixing to the wall
The TV can be mounted horizontally on the wall, as shown in the figure.

• To install the bracket, make sure the wall is made of material that can withstand the weight of the TV, such as concrete, natural rock, or masonry bricks.
• When installing the TV on other building materials, consult a professional installer before installing.
• When installing the wall fixing bracket, the TV may not be in close contact with the wall, depending on the condition of the wall.
• For cables at the bottom of the set, cable management can be used to organize the cables on both sides, as shown in the example figure.
• For smooth connection with external devices, connect the cable at the rear before fixing the TV to the wall before installation.
• When connecting additional cables, it is recommended to hold the lower center part of the TV and pull it, and then secure enough distance from the wall before connecting.
• When connecting using a bracket for external devices, it is recommended to connect the TV after lowering it from the part where the wall is fixed.
• Leave sufficient space around the product so that the ventilation vents of the TV are not blocked.
• When moving and installing the product, refer to the wall mounting bracket installation dimensions in the assembly manual.
• When packing and moving the product, remove the front cover before packing it.
• Since the center of gravity of the product is at the top, pack the product after turning it upside down so that the center of gravity is at the bottom, and then move it.
• The product can be disassembled by proceeding in the reverse order of assembly. Please refer to the enclosed assembly manual for details.

Provided item

Tools for Installation

• “+”shaped screwdriver (manual or electric) / level / drill / Ø 8 mm drill bit.
• It is safe to install the product according to the installation method to prevent damage to the product or personal injury even if the proudct is pulled forward.
  · When installing, be sure to check the type of wall first, and use the included anchors and screws if it is an installable wall.
  – If unspecified anchors and screws are used, they may not support the weight of the product and may cause safety problems.
• When drilling holes into the wall, make sure you use a drill and drill bit with the specified diameter. Ensure that you also follow the instructions regarding the depth of the holes.
  – Otherwise, the product may be installed incorrectly and cause safety issues.
• Be sure to wear work gloves when installing the product.
  – Installing with unprotected hands may result in injury.
• After mounting on the wall, make sure the bottom of the product touches the floor before use. – If the product is used without touching the floor, it may cause the product
• Since the TV is heavy, lift it with at least two people when unpacking or moving it. Do not lay the product down flat; instead, move it to an upright position. The TV may fall and cause damage or injury.
• Do not move it by holding the cable management and the cable management band.
  – The cable management and the cable management band may be damaged, and the TV may be damaged or an accident may occur. (Depending on model.)
• Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
• As this is a product for wall-mounted installation only, be sure to install the product on a wall before use.
  – If you use it without a wall mount, the product may tip over and cause injury.

How to fasten anchors and screws

1. Drill holes in anchor locations with a drill bit of Ø 8 mm to a depth of 80 mm to 100 mm.
2. Clean the drilled holes.
3. Insert the enclosed wall fixing bracket fixing anchor into the hole. (Use a hammer when inserting anchors.)
4. Attach the wall fixing bracket close to the wall, according to the hole position. At this time, make sure that the”TOP” mark faces upwards.
5. Fit the wall fixing bracket to the hole. At this time, tighten the screws to a torque of between 45 kgf/cm to 60 kgf/cm.

• Check the material of the wall and the thickness of the finishing.
• Use the Wall mount anchor for wall material of concrete, light concrete, strong natural stone, soft natural stone masonry brick, and hallow block that does not crack.

• When installing on a gypsum board or medium-density fiberboard (MDF) wall, fasten the screws to the studs that support the wall. If there are no studs, check the distance from the inner wall before installing.
  – 30 mm or below: Install directly on the inner wall using a 65 mm screw.
  – 30 mm or above: Install using a separate hanger.
• When installing the wall mount, check the positions of the wooden studs using a stud finder. Then, fasten the screws on at least two separate studs before proceeding.
• When installing on other unspecified walls, install it so that it can withstand a pull-out load of 70 kgf (686 N) and a shear load of 100 kgf (980 N) or more per fixed part.
• Use the Ø 8 mm drill bit for concrete and hammer (Impact) drill.

Antenna/Cable

Connect the TV to a wall antenna socket with an RF cable (75 Ω).

• Use a signal splitter to use more than 2 TVs.
• If the image quality is poor, install a signal amplifier properly to improve the image quality.
• If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.
• An antenna cable and converter are not supplied.
• For a location that is not supported with Ultra HD broadcasting, this TV cannot receive Ultra HD broadcasts directly.

Satellite dish

Connect the TV to a satellite dish to a satellite socket with a satellite RF cable (75 Ω). (Depending on model)

Starting TV

Turning on the TV

You can simply operate the TV functions, using the button.

1. All running apps will close, and any recording in progress will stop.
   (Depending on the country)
2. You can access and adjust the menu by pressing the button when TV is on.
3. You can use the function when you access menu control.

Note

• If the TV is turned on for the first time after it was shipped from the factory, the initialization of the TV may take a few minutes.
• Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual.
• The device must be easily accessed at a location outlet near the access.
  Some devices are not made by turning the on/off button, turning off the device, and unplugging the power cord.

Using Line View Mode

• You can check the time and weather information or play music without watching TV.
• You can switch to Full View mode or Line View mode by pressing the button on the remote control.
• In Line View mode, press the button to switch to Full View mode.
• To completely shut down the TV, press the button on the remote control or press and hold the power button on the back of the product.

Setting the Motion Sensor Time

• The motion sensor works only in Line View mode.
• If no motion is detected around the TV for a set period of time, the screen will turn off automatically.
  – If no motion is detected for more than a set period of time, the screen will turn off.
  – To set the power-off time, press the button on the remote control, and then select the set time in→ [General] → [System] → [Additional Settings] → [Screen Off].
  – If a motion is detected even after the screen is turned off, the screen will turn on.
  – If no motion is detected for more than four hours, the TV will turn off automatically. After that, even if motion is detected, it will not turn on automatically.

Setting the Motion Sensor Sensitivity
Sets the sensitivity of the motion sensor function.

• Press the button on the remote control and refer to→[General] → [System] → [Additional Settings] → [Motion Sensor Sensitivity].

Note

• The motion sensor is located at the bottom of the TV screen. Do not cover the front of the sensor with objects, etc. Doing so may affect the motion sensor.
  • Sensor performance may vary depending on the TV installation and operating environment.
  – Screen brightness and color tone may be affected by the color of the floor on which the TV is placed.
  – In a special light source environment other than standard light sources (Halogen, Fluorescent), there may be deviations in sensor recognition, depending on the location, type, and a number of light sources.
  – If the surroundings of the TV are too dark or too bright, the screen brightness may be limited or the sensor may not operate properly.
  – The sensor can detect motion by blinking LEDs, pet dogs, or cars moving outside the window.
• After pressing the button on the remote control, follow → [General] → [System] → [Additional Settings] →[Screen Off] to turn off the screen and power if there is no user motion in Line View mode.

Connections

Connect various external devices to the TV and switch input modes to select an external device. For more information on the external device’s connection, refer to the manual provided with each device.
HDMI 

• When connecting the HDMI cable, the product and external devices should be turned off and unplugged.
• Supported HDMI Audio format (Depending on model):
  True HD (48 kHz), Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz), PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)

Note

• If the device connected to Input Port also supports HDMI Deep Colour, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Deep Colour] setting to off.
• → → [General] → [Devices] → [HDMI Settings] → [HDMI Deep Colour]
• Use a certified cable with the HDMI logo attached.
• If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI Cable Types
  – Ultra High-Speed HDMI® /™ cable (3 m or less)

USB 
Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directly.

Note

• For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick, 18 mm in width, and 8 mm wire diameter. Use an extension cable that supports if the USB cable or USB memory stick does not fit into your TV’s USB port. (Depending on model) IR Blaster Control the set-top box (cable/satellite/IP/OTT), Blu-ray/DVD player, soundbar, game consoles, etc., using the IR Blaster. (Depending on the country)

Note

• Connect the IR Blaster cable to the TV’s IR Blaster port.
• Use universal control settings to control the device.
• Secure the IR Blaster with the 3M tape provided.

IR Repeater
If the set-top box is mounted on the rear bracket, the remote control receiver of the set-top box may be blocked, making it difficult to receive the set-top box remote control. (If this remote control operation problem continues, you can use an IR repeater extender (remote control signal extension cable) to solve the problem.)

Note

• A Receiver: The upper-left corner of the set or a place where remote control reception can be easily received.  Attach with facing forwards.
• B Transmitter: Set-top box receiver.
• C Power Connection: TV or set-top box USB port.
• An integrated remote control setting is required to use the IR repeater. Press the button on the remote control, then select
  → [General] → [Devices] → [External Devices] → [Universal Control Settings].

External Devices
Available external devices are Blu-ray players, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.
Note

• The external device connection may differ from the model.
• In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.
• In PC mode, some resolution settings may not work properly depending on the graphics card.
• If ULTRA HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance. (Depending on model)
• When connecting to a wired LAN, use a CAT 7 cable with high-speed Internet transmission. (Only when a LAN port is provided.)

Specifications

(Depending on the country)

Environment Condition

• The energy information provided with the product is indicated in accordance with the regulations of each country. (Depending on Country)
  – The Energy consumption is measured in accordance with IEC 62087.
• Actual Energy consumption may vary depending on factors such as the type of video content being played and TV settings.
• For information of the power supply and power consumption, refer to the label attached to the product. (Depending on Country)
  – The typical power consumption is measured in accordance with IEC 62087 or each country’s energy regulations.
  * On some models, the label is inside the external device connection terminal cover.
  * Depending on the model or country, the typical power consumption may not be on label.

Product Information

Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open-source licenses that have the obligations to disclose the source code, that is contained in this product, and to access all referred license terms, copyright notices, and other relevant documents please visit https://opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to .
This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

Licenses

Troubleshooting

• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.

Precautions for Protecting the OLED TV Screen

Unlike regular LED/LCDs, OLED TVs produce images that emit light for each pixel, achieving a perfect black color and delivering clear images without blurring.
Due to the nature of the organic materials used to achieve high-resolution image quality, OLED displays generally experience image retention on the screen, which can be a persistent phenomenon. This phenomenon is observed in all OLED panels, and although recommended picture modes can minimise image retention, current technology cannot completely prevent this from occurring.
Displaying the same image for a long time or repeatedly displaying the same image can cause image retention on the screen, which is a common phenomenon in OLED panel products due to the nature of the product. This product has a built-in screen protection feature. Avoid displaying images that are likely to cause image retention, and follow the recommendations.

Images that are likely to cause image retention

• Images with black areas on the top and bottom and/or the left and right sides of the screen.
• Images whose aspect ratio is 4:3 or 21:9.
• Images that are fixed for a long time, such as program number, station logo, game console icon, set-top box menu, etc.
• Other fixed screen images or repeatedly displayed images.

Running [Pixel Cleaning] to Protect the OLED TV Screen
The OLED TV is equipped with a pixel cleaning feature to check the status of the screen by itself and prevent image retention that leaves an image on a screen. This feature automatically calculates the optimal execution time based on the accumulated viewing time and is automatically executed when the TV is turned off. While this feature is running, horizontal lines may appear at the top and bottom of the screen. The pixel cleaning feature works when the product is connected to the power cord and main power.
• To run this function manually, press the button on the remote control, go to → [General] → [OLED Care] → [OLED Panel Care], and press [Pixel Cleaning].
Recommendations for Minimising Image Retention
When watching the TV for a long time, press the button on the remote control, go to→ [Picture] → [Select Mode] and set the mode to [Eco] / [APS] (Depending on the country), go to [Advanced Settings] → [Brightness] and set [OLED Pixel Brightness] to a lower level. In addition, press the button on the remote control, go to → [General] → [OLED Care] → [OLED Panel Care], and set the [Adjust Logo Brightness] value to [High]. 
When showing images with black bars at the top/bottom/left/right side of the screen, press the button on the remote control, press, and go to [Picture] → [Aspect Ratio] → [User Selection] → [Vertical Zoom] or [4-Way Zoom] to remove the black bars.
Turn off the menus for setting up devices such as set-top boxes so that they are not displayed on the screen for a long time.

Note 

• When the screen is showing one fixed image for a long time, the screen brightness will be automatically reduced and then restored once the screen content changes. This is a  normal function to minimize image retention.

Regulatory

WARNING! (STABILITY HAZARD)
A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
– ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
– ALWAYS use furniture that can safely support the television set.
– ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
– ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
– ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
– NEVER place a television set in an unstable location.
– NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
– NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
– NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
If the existing television set is going to be retained and relocated, the same considerations as above should be applied.
– The TV should not be placed on tall furniture such as cupboards or bookcases.
– Always use the installation method recommended by the TV manufacturer.
– Always install the TV on a floor or wall that can safely support it.
– If the front cover of the TV moves, be careful as it may cause injury due to jamming.
– Always avoid touching the cover when it is moving, and ensure that there are no people or objects around that could get jammed.

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