LG TONE-DFP9 Tone free Bluetooth Stereo Headset Owner’s Manual

LG TONE-DFP9 Tone free Bluetooth Stereo Headset Owner’s Manual

Safety Precautions

The following safety precautions are provided to prevent any unexpected accident or damage. Please familiarise yourself with the safety precautions.

The safety precautions are classified into “WARNING” and “CAUTION”.

! WARNING: Failing to comply with the instructions may result in\ serious injury or death.

! CAUTION: Failing to comply with the instructions may result in minor injury or product damage.

WARNING

Do not drop the product from a high place.
Make sure there is no water, alcohol, or benzene in contact with the product.
Do not store the product in a wet or dusty place.
Do not place heavy objects on the product.
This product is waterproof to the IPX4 level (daily life waterproof). (The IPX4 waterproof rating applies to the earbud product only.)
Do not put the product under the water or use it in a humid location such as a bathroom.

CAUTION 

Do not disassemble, adjust, or repair the product arbitrarily.
Do not place the product near excessive heat or flammable material.
The product may be damaged if an incompatible charger is used.
Make sure that an infant or child does not swallow a magnet or a small component of the product.
Make sure that foreign objects do not enter the charger’s connectors (charging port and power plug). Failure to do so may result in fire or electric shock.
If you have a medical device implanted, contact your doctor before using this device

This product has a built-in battery, and the battery cannot be removed or replaced arbitrarily.

For your safety, do not remove the battery incorporated in the product. If you arbitrarily replace the battery or don’t replace it correctly, it may explode.

The lithium-ion battery is a hazardous component that can cause injury. Battery replacement by an unqualified professional can cause damage to your device.

Do not replace the battery by yourself. The battery can be damaged, which can cause overheat and injury. The battery must be replaced by authorised service provider. The battery should be recycled or disposed separately from household wastes.
Do not discard the battery arbitrarily. Follow the local procedure for discarding batteries.
Risk of fire or explosion if the battery is replaced by an incorrect type.
Do not store or transport at pressures lower than 11.6 kPa and at above 15000 m altitude.

Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types).
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.

A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. Do not carelessly throw away old batteries. It can cause an explosion or fire. The disposal method may vary by country and region. Dispose of it in an appropriate manner.

NOTE

If the product is exposed to excessive sweat, clean the product.
Keep the earbuds clean.
Wearing earbuds for a long time may cause pain, and if humidity inside ears continues for a long time, it may cause skin trouble.

HD Speaker

If the communication network of the device you are connecting to supports HD Voice Calling, you can enjoy making voice calls and listening to music in high definition.

Product Components

  • LG TONE Free™ Earbuds (medium eargels installed) UV Charging Case
  • Extra Ear Gels
  • USB Type-C™ Charging Cable
  • USB-C™ to AUX cable
  • Reference guide
  • Simple Owner’s Manual
  • WEEE Card (Europe Only)

NOTE: Actual product design may differ from images shown in manual.

CAUTION

Make sure authentic LG Electronics components are used. Using a non-authentic component may damage the product and thus void the warranty.
Use the USB Type-C™ cable/USB-C™ to AUX cable provided with the product.

Overview

Charging Case 

Earbuds

*Make sure that the charging terminal is not soiled with foreign substance.
*The appearance and specifications of the actual product may differ depending on the model.

Pairing and Connecting

Fast Pair 

  1. Turn on the Bluetooth function on the mobile phone or the device to be connected.
  2. Open the cover of the charging case with the earbuds mounted on the case. Press and hold the touchpad of the left or right earbud for 3 to 5 seconds until the battery status indicator blinks in blue.
  3. When the Fast Pair connection pop-up appears on the top area of the mobile phone screen, tap it to connect. (It only supports Android™ 6.0 or higher, and requires configuring Bluetooth and location information settings of the mobile device.)
  4. If the pop-up does not appear, select [LG-TONE-FP9] from the Bluetooth menu on the mobile phone and connect it (for users of iOS or Android 5.0 or lower versions).

CAUTION: In the list of Bluetooth connected devices, LG-TONE-FP9_LE is not the correct model name for connection. Check the model name in use and connect with the model name without “LE”.
If the earbud model name is abnormally displayed on the Android device, change the model name in the Bluetooth menu of Connected Device Settings.

NOTE: To connect with another device, perform the above procedure again. Bluetooth name of the product is “LG-TONE-FP9”.

Automatic Reconnection 

The earbuds are connected automatically when you open the cover of the charging case. If you close the cover of the charging case with both earbuds mounted in the charging case, the earbuds are disconnected.

Wearing Earbuds

  1. Separate the earbuds from the charging case and adjust them so that they fit comfortably in your ears.
    NOTE: You can use ear gels that fit your ears to improve Active Noise Canceling (ANC) performance and enjoy rich music sound.
  2. When you wear the earbuds, you will hear a wearing detection alarm.

Playing Music

Function Description
Play / Pause  : Touch the left or right earbud once.
Adjusting the Volume : Touch the left(Decrease volume) or right(Increase volume) earbud twice.
Play Next : Touch the left or right earbud three times.

NOTE: You can change the operation method of the function in the touchpad settings of the LG TONE Free app. Once you turn on the Plug and Wireless mode, the earbuds reacts to your touch as follows:

  • Touch it once to mute or unmute the sound.
  • Touch it twice to adjust the volume.
  • Touching it three times triggers no response.

Mobile Calling Functions

Listen to the Ambient Sound (LAS) / Active Noise Cancellation (ANC)

Function Status Description
Answering Calls Ringing Touch the left or right earbud once.
Ending Calls Talking Touch the left or right earbud twice.
Making Calls Idle If you make a call using a mobile phone, the call is automatically connected to the headset.
Receiving

Calls while on the Phone

 Talking If you touch the left or right earbud once, the current call will go on hold, and you will be able to answer an incoming call.

If the previous call is on hold, you can finish the current call on the mobile phone.

(It works differently depending on the mobile phone settings.)

Rejecting Calls Ringing Touch and hold the left or right earbud.

Listen to the Ambient Sound (LAS) 

The Listen to the Ambient Sound (LAS) function allows you to listen to the ambient sound so that you can recognize the surrounding situation and any potential risks.

Active Noise Cancellation (ANC) 

The Active Noise Cancellation (ANC) function blocks any ambient sound. So, you can use the function to listen to the music or watch a video without interference.

Touch and hold the left or right earbud to switch between the ANC mode and the LAS mode.

You can set the LAS and ANC functions in the LG TONE Free app.

You can configure the Listen to the Ambient Sound mode and Conversation mode using the LG TONE Free app.

If you use the LAS or ANC function, the battery consumes faster, reducing the time you can use the product.

You can use the LAS and ANCfunctions while being idle, listening to music, or being on the phone.

*ANC is an acronym for Active Noise Cancellation.

CAUTION: When the LAS mode is enabled, you may hear the ambient
sound become loud suddenly. When using the ANC function outdoors, pay attention to the surrounding environment for safety.

UVnano

The charging case has a built-in UVnano LED, which allows you to use your earbuds cleanly. If you charge the earbuds wired after mounting them on the charging case and closing the cover, the UVnano LED operates for 5 minutes. *UVnano is a compound word derived from the words UV and its unit, nanometer.

NOTE: The UVnano indicator turns on blue while the UVnano LED is on. The UVnano charging case eliminates up to 99.9% of harmful bacteria inside the earbud hole.

In the case of a white product, discolouring may occur in the contact area of the UVnano LED, but it does not affect the product function.

CAUTION: Be aware that the temperature of the earbuds may rise while the UVnano LED is on.

Charging

Wired Charging

When the charging cable is connected, the charging status is displayed in the charging case.

NOTE: The earbuds and the charging case are charged at the same time. The charging port on the charging case cannot be used to supply power to mobile phones, etc.

Plug and Wireless Mode (External Device Connection Mode)

You can connect the charging case to a device such as an airplane stereo system, treadmill, cassette player, radio, and TV to listen with the earbuds.

How to Connect 

  1. Connect the USB-C™ side of the USB-C™ to AUX cable to the charging case.
  2. Connect the AUX side to a device you want to use.
  3. Wear the earbuds.
  4. Push the Plug and Wireless Mode switch to the right to turn on the mode.
  5. The indicator on the charging case flashes in green.
  6. Once the charging case is connected to the earbuds, the indicator turns off.

How to Disconnect 

  1. Push the Plug and Wireless Mode switch to the left.
  2. The indicator on the charging case flashes in blue.
  3. Once disconnected from the charging case, the earbuds reconnect to the device that was previously connected. -If the device is not found, the earbuds enter the Connection Ready mode.

NOTE: You cannot use the LG TONE Free app, but the EQ and touchpad settings are maintained as is. (Touch operation: Refer to the Playing Music section.)
The earbuds do not support the call function.
The USB-C™ to AUX cable does not support the charging function. The earbuds may not be compatible with some devices, and a separate adapter (sold separately) may be necessary to use a port on some airplane seats.

If you use the earbuds for a long duration, the battery of the earbuds (including the charging case) may drain faster than when physically connected to a smartphone.

Checking the Battery Status

If earbuds are mounted in the charging case, the earbuds’ battery status is displayed. Otherwise, the charging case’s battery status is displayed.

If the earbuds are mounted in the charging case while plugged in, the UVnano process will commence for 5 minutes. Once this process is complete, the charging case’s battery status will be displayed.

Battery Status Indicator Remaining Battery (charger not connected) Charging State (charger connected)
Red 20% or lower Charging
Yellow 20% – 80% –
Green 80% or higher Fully charged

NOTE: When the charging case lid is closed, charging case battery status is displayed. If the charging case has no remaining charge, there will be no display and it cannot function. We recommend you keep the charging case charged at all times as the earbuds are not able to be turned on and turned off independently.

Battery Status Indicator

Status Description
Bluetooth Search Mode The battery status indicator flashes in blue.
Battery below 20% The battery status indicator turns on and off in red.
Battery 20% – 80% The battery status indicator turns on and off in yellow.
Battery 80% or more The battery status indicator turns on and off in green.
When there is a

problem while charging

 The battery status indicator flashes in red.
Charging

(charger connected)

 The battery status indicator turns on in red.
Charging complete

(charger connected)

 The battery status indicator turns on in green.

Out of Range

If the device connected to the product is out of effective communication range, the communication signal becomes weak and the communication is lost. The effective communication range may vary depending on surrounding and other conditions.

If the device comes back within effective communication range, the product automatically reconnects to the device. If the device is not automatically reconnected, touch the left or right earbud once to connect them.

LG TONE Free App

If you install the “LG TONE Free” app, you can use Check Earbud Battery, Voice Alert, Change Equalizer Mode, Check Last Connected Location Information, and Find My Earbuds functions. Check out the app for more details.

To install the “LG TONE Free” app, search LG TONE Free in the Google Play Store or App Store or scan the QR code below.

It supports Android 7.0 or higher and iOS 11 or higher


Troubleshooting

If you see any of the following symptoms while using the product, make sure to recheck it. It may not be a malfunction.

Symptom Cause and Solution
The power does not turn on Check the battery level and charge it.
If unable to make a call with earbuds If the mobile phone does not support headset and hands-free functions, you cannot use the calling features.

Check the battery level and charge it.

If unable to register earbuds to mobile phone Check whether earbuds are turned on.

Check if the earbuds have entered the search mode.

– While the earbuds are inserted in the charging case, press and hold the touch pad on the left or right earbud for 3 to 5 seconds to switch to the search mode.

If you replaced the earbuds or there is a problem with the operation (Factory reset) While the earbuds are inserted in the charging case, press and hold the touch pad on the left or right earbud for 10 seconds or more.

– The battery status indicator of the charging case flashes red and the initialization to the factory status is carried out. After initialization to the factory status, reconnect the earbuds.

*Factory reset and Search mode cannot be used in Plug and Wireless mode.

Specifications and Features

Item Comments
Bluetooth

Specifications

 V 5.2 (Headset/Hands-Free/A2DP/AVRCP)
Battery Earbud : 3.7 V / 68 mAh, Lithium-ion Charging case : 3.7 V / 390 mAh, Lithium-ion
Music Play Time Earbuds & With Charging case ANC Off : Up to 10 & Up to 24 hours* ANC On : Up to 6 & Up to 15 hours*
Charging Time Earbud : within an hour / Charging case : within 2 hours Fast Charging : 5 min charge for up to 60 min playtime*

※ When charging wired at room temperature

Rated Input

Voltage

 Earbud : 5 V 0, 136 mA

Char ging c ase : 5 V 0, 500 mA

Operating Temperature 0 °C ~ +40 °C
Operating Humidity 5 % ~ 60 %
Dimensions (mm) / Weight (g) Earbud : 21.2 mm (W) X 28.3 mm (L) X 23.2 mm (H) / 5.2 g (One earbud)

Charging case : 54.5 mm (W) X 54.5 mm (L) X 30 mm (H) / 36.7 g

Frequency range Output Power (Max)
2402 MHz to 2480 MHz Earbud : 11.5 dBm

Charging case : 10 dBm

*Duration of use may vary depending on the connected mobile device, features being used, settings, signal strength, operating temperature, frequency band, and other methods of use.

Copyright © 2021 LG Electronics Inc. All Rights Reserved

NOTE: For the best performance and to prevent any damage to, or misuse of the headset, please read all of the information carefully prior to using the headset.
Any modifications or changes to this manual due to typographical errors or inaccuracies of stated information shall only be made by LG Electronics Inc

The LG TONE Free (TONE-DFP9) is a lightweight wireless headset that uses
Bluetooth technology.

This product can be used as an audio accessory for devices supporting either the A2DP or Hands-Free Bluetooth Profile.