Philips 2000 Series Sonicare Cordless Power Flosser User Manual

Cordless Power Flosser
3000 Series 2000 Series

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IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE
When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

DANGERS

To reduce the risk of electrocution:

  • Do not place or store product where it can fall or be pulled into a tub or sink.
  • Do not place in or drop into water or other liquid.
  • Do not use while bathing.
  • Do not immerse the power adapter or handle in water or any other liquid.
  • After cleaning, make sure the power adapter is completely dry before you connect it to a power outlet.
  • Do not reach for a product that has fallen into water. Unplug immediately.

WARNINGS
To reduce the risk of burns, electrocution, fire or physical injury:

  • To avoid damage to the product, do not place the product or parts in the dishwasher for cleaning unless otherwise instructed.
  • Do not use nozzles other than the ones recommended by the manufacturer.
  • Charge only with Philips WAA1001, WAA2001, UL approved adapters with input ratings (100 – 240V~; 50/60Hz; 3.5W) and output ratings (5Vdc; 2.5W). For the list of adapters, please see philips.com/support
  • If the power adapter or USB cable is damaged, stop using it.
  • Always replace the power adapter with one of the original type in order to avoid a hazard.
  • Do not plug into an outlet with a voltage other than specified on the bottom of the product. This product is designed to operate with input 5Vdc, 2.5W. Voltage converters do not ensure voltage compatibility.
  • Never force the plug into an outlet; if the plug does not easily fit into the outlet, discontinue use.
  • Discontinue use if the product appears damaged in any way (USB cable, handle, hose, reservoir, nozzles, etc.).
  • Keep the USB cable away from heated surfaces.
  • Do not use the product outdoors.
  • The maximum altitude of use is 14,500 feet.
  • Do not use the product if dropped into water.
  • This product is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the product.
  • Philips Sonicare cordless Power Flosser is a personal care device and is not intended for use by multiple users.
  • This product contains no user serviceable parts. If the product is damaged, contact the Consumer Care Center in your country.
  • If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.
  • Do not fill the reservoir with hot water. Hot water may cause burns.

MEDICAL WARNINGS

  1. Consult your dental professional before you use this product if you have had oral or gum surgery in the previous 2 months.
  2. Do not use this product for more than 5 minutes in each twohour period.
  3. Contact your dental professional if excessive bleeding occurs after using this product or bleeding continues to occur after 1 week of use.
  4. Discontinue use of this product and contact a physician/dentist if discomfort or pain is experienced.
  5. This appliance has only been designed for cleaning teeth and gums. Do not use it for any other purpose. (for e.g. eyes, nose and ears)
  6. This product complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, consult your physician or the manufacturer of the implant device.
  7. Consult your physician if you have other medical concerns.

Battery safety instructions

  • Only use this product for its intended purpose and follow the general and battery safety instructions as described in this user manual. Any misuse can cause electric shock, burns, fire and other hazards or injuries.
  • Charge, use and store the product at a temperature between 32 °F / 0 °C and 104 °F / 40 °C.
  • Do not burn products and their batteries and do not expose them to direct sunlight or to high temperatures (e.g. in hot cars or near hot stoves). Batteries may explode if overheated.
  • If the product becomes abnormally hot, gives off an abnormal smell, changes color or if charging takes much longer than usual, stop using and charging the product and contact Philips support directly or a Philips service center at www.philips.com/support, or toll free at 1-800-682-7664.
  • Do not place products and their batteries in microwave ovens or on induction cookers.
  • This product contains a rechargeable battery that is nonreplaceable. Do not open the product to replace the rechargeable battery during the usable life of your device.
  • When you handle batteries, make sure that your hands, the product and the batteries are dry.
  • To prevent batteries from heating up or releasing toxic or hazardous substances, do not modify, pierce or damage products and batteries and do not disassemble, short-circuit, overcharge or reverse charge batteries during the usable life of your device.
  • To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.
  • If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately rinse well with water and seek medical care.

SAVE THESE INSTRUCTIONS

Introduction

Welcome to Philips! Congratulations on your new Sonicare Cordless Power Flosser. To fully benefit from the support that Philips offers, register your product at philips.com/welcome.

Intended Use

The Philips Sonicare Cordless Power Flosser is an oral irrigator intended to remove plaque and food debris between teeth and on the tooth surface in order to reduce tooth decay and improve and maintain gum health. This product is intended for consumer home use, normally used at least once a day. Use by children should be with adult supervision.

Your Philips Sonicare Power Flosser

  1. Nozzle
  2. Nozzle rotator
  3. Nozzle release button
  4. On/off button
  5. Intensity indicator
  6. Intensity button
  7. Mode indicator (Specific models only)
  8. Mode button (Specific models only)
  9. Battery indicator light
  10. USB-C Charging port
  11. In-Reservoir Nozzle storage
  12. Reservoir
  13. Reservoir fill door
  14. Nozzle case (Specific models only)
  15. Travel pouch (Specific models only)
  16. USB-C Charging cable
  17. 5V USB wall adapter (Specific models only)

Note: The contents of the box may not include all items shown depending on the product configuration purchased.
Nozzles
To see what type of nozzles you have, check the code at the base of the nozzle. Each nozzle type provides different benefits.

Nozzle label F1 F2 F3
Nozzle Name Standard nozzle Comfort nozzle Quad Stream nozzle
Benefit Standard nozzle with a single stream
of water for removing debris and plaque.		 Soft rubber nozzle for comfort and
ease of positioning for those with
sensitive gums.		 Soft rubber nozzle that directs water into a crossshaped stream that gently removes plaque for an effortlessly thorough clean.

Note: The contents of the box may not include all items shown depending on the product configuration purchased.

Modes and intensities

Modes (Specific models only)

Depending on your model, your Cordless Power Flosser is equipped with either one or two different modes. If you have a device with two modes, press the mode button to toggle between standard clean mode and deep clean mode to select your desired mode. If you have a device with one mode, it is already in the clean mode.
Clean (2000 and 3000 Series)
This mode, with pacer, provides constant water pressure for a great clean. The pacer indicates when you are supposed to move to the next section of your mouth via a short pause in the waterflow every 15 seconds.
This Cordless Power Flosser comes with the pacer activated.
To activate or deactivate the pacer With the Cordless Power Flosser off, press and hold the intensity election button for 3 seconds.
• When deactivated, the battery indicator light will flash amber once
• When activated, the battery indicator light will flash green twice
Deep clean (3000 Series)
This mode utilizes Pulse Wave technology, to guide you tooth by tooth, using strong and gentle pulses of water for a thorough clean. With Pulse Wave technology the flow of the water increases and decreases in intensity, providing a brief pause during which you can move the nozzle to the next space between your teeth.
Your Cordless Power Flosser comes with three different intensity settings. To change the intensity to the setting you prefer, press the intensity button.
Note: It is recommended to start using this Power Flosser on the lowest intensity and increase the intensity over the course of a few weeks.

Getting Started

Charging your Cordless Power Flosser

1. Gently pull and rotate the charging port cover on the back of the Cordless Power Flosser to expose the charging port .
2. Plug the USB-C charging cable into the USB-C charging port on the back of the
Cordless Power Flosser.
Note: Make sure the handle is completely dry before you connect the USB-C cable.
3. Connect the USB cable into a 5V USB wall adapter.
Note: Wall adapter not included in all models. Only use a 5V IPX4 adapter.
4. The battery indicator flashes while charging (see ‘Charging’).
Note: It can take up to 8 hours to fully charge the battery, but you can use the Cordless
Power Flosser before it is fully charged.
Note: Replace the charging port cover on the
Cordless Power Flosser when not actively charging.

Filling the Reservoir
Fill the reservoir with lukewarm water. There are two easy ways to fill the reservoir.
Note: When filling reservoir, do not exceed the max fill line.

Note: Remove the charger from the Cordless Power Flosser prior to filling the reservoir and using the device.

Option 1:
Lift the flip top to the side of the reservoir and fill the reservoir through the quick side fill port.
Option 2:
1. Twist to detach the reservoir and fill the reservoir through the wide mouth opening.
2. Fill the reservoir.
3. Twist the reservoir to reattach.

Inserting and removing nozzles

Insert your preferred nozzle into the handle.
Press the nozzle down until you hear a “click”.
Note: Ensure the nozzle is fully inserted and flush with the top of the device.
To remove the nozzle, press the nozzle release button and pull the nozzle from the handle.

Using your Cordless Power Flosser

1. Before turning on the device, point the nozzle tip at the sink. Press the on/off button on the handle to turn on the Cordless Power Flosser. Allow water to spray into the sink. Turn off the device once water dispenses from the device.
2. Place the nozzle tip in your mouth. Lean over the sink and partially close your lips over the nozzle tip to avoid splashing. Leave enough space to allow water to flow from your mouth into the sink.
3. Press the on/off button on the handle to turn on the Cordless Power Flosser.
4. With the Cordless Power Flosser turned on:

a Position the nozzle tip just above the gum line at a 90° angle.

Note: For the Quad Stream nozzle press 90° gently so that the nozzle tip is in contact with the gum line and the teeth.

b Starting from your back teeth in your upper or lower jaw, slide the nozzle tip along the gum line and pause briefly between each tooth.

c Continue to clean both inside (15 seconds) and outside (15 seconds) of your teeth for a total of 30 seconds in one arch of your mouth.

Note: Remember to clean the insides of your teeth.
Note: You can use the Nozzle Rotator to turn and position the nozzle tip to clean the insides of your teeth.

d Repeat in the other arch of your mouth for another 15 seconds on the inside and 15 seconds on the outside until all spaces around and between your teeth have been cleaned for a total of at least one minute.

Note: You can stop the water flow during use by pressing the on/off button on the Cordless Power Flosser.
Note: If you choose to refill the reservoir during use, turn the device off while refilling the reservoir and then pick up where you left off until all spaces around and between your teeth have been cleaned for a total of at least one minute.

Cleaning Orthodontic Brackets with the Quad Stream Nozzle

1. To clean around orthodontic brackets, place the nozzle tip over each bracket.
2. Gently rotate the nozzle tip around the bracket in a small circle before moving to the bracket on the next tooth.

After each use

  1. Turn off the Cordless Power Flosser.
  2. Detach and Empty the reservoir
  3. Remove the nozzle from the handle by pushing the nozzle release button on the top of the handle
  4. Rinse the nozzle under the tap
  5. Dry any excess water from the nozzle, the outside of the handle, and the reservoir
  6. Insert the nozzle back into the handle or utilize the in-reservoir nozzle storage feature (see ‘Storage’).

Note: To facilitate drying, keep the reservoir side fill port door open or leave the Cordless Power Flosser disassembled between uses.

Charging

Battery Status

This Cordless Power Flosser is designed to provide at least 25 flossing sessions, each session lasting 1 minute. The battery indicator shows the battery status when you complete the 1 minute flossing session, or when you pause the Power Flosser.
When the Power Flosser is charging
Battery status Battery indicator
Full Solid green
Charging Flashing green

Note: The battery indicator will flash until fully charged. When it becomes fully charged while plugged in, the light will turn solid green for 30 seconds and then it will turn off

When the Power Flosser is not charging

Battery status Battery indicator
Full Solid green
Medium Flashing green
Low Flashing amber
Empty Flashing amber for 5 seconds and the Power Flosser turns off automatically

Note: When the low battery indicator appears, the Power Flosser is designed to provide at least 3 flossing sessions, each session lasting 1 minute.

Cleaning
The Cordless Power Flosser needs to be cleaned once a week. Clean the device and the accessories as follows. Accessories may vary by model.

Warning: Do not clean the Cordless Power Flosser while the charging cord and adapter are attached. Unplug the device and close the charging port cover before cleaning.

Reservoir
Gently remove the reservoir from the Cordless Power Flosser by twisting. The reservoir can be hand washed with warm water and mild soap or cleaned in the top rack of the dishwasher.

Handle
When necessary, you can clean the handle by wiping with a soft cloth and mild soap.

Nozzles

  • Regular cleaning: Remove the nozzle from the handle. Rinse the tip under warm water.
  • Every few months, or if your nozzle becomes clogged: Soak the nozzle in a container of 2 parts water and 1 part vinegar for 5 minutes. Rinse the nozzle with warm water.

Internal components, hose and handle
Fill the reservoir with warm water and add 1-2 tablespoons of white vinegar. Point the nozzle at the sink and turn on the Cordless Power Flosser to run the solution through the Cordless Power Flosser until the reservoir is empty. Rinse by repeating with a full reservoir of clean warm water.

Nozzle Storage Case
The storage case can be hand washed in warm water with mild soap or cleaned in the top rack of the dishwasher.
Travel pouch Clean the travel pouch by wiping with a soft cloth and a mixture of warm water with mild soap. Wipe the travel pouch with cloth to dry.

Storage

In-Reservoir Nozzle Storage
Your Cordless Power Flosser is designed such that you can store one nozzle suspended from the bottom of the Cordless Power Flosser handle into the reservoir. To use this functionality:

1. Twist reservoir to detach.
2. Remove the nozzle by pressing the nozzle eject button on the back of the handle.
3. Insert bottom of nozzle into the bottom of the Power Flosser.
4. Twist the reservoir to reattach.
Note: Be sure to dry the inside of the reservoir and the nozzle prior to using this functionality.
Note: To facilitate drying, keep the reservoir side fill port door open or leave the Cordless
Power Flosser disassembled between uses.
Note: If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.
Warning: Do not place other items in the reservoir. In particular, do not store the charging cord or wall adapter in the reservoir

Replacement 
Replace nozzles every 6 months or immediately when damaged. To buy accessories or spare parts, visit philips.com or go to your local Philips Sonicare dealer.
Locating the model number
Look on the box for the model number of your device.
2000 Series – (for all HX3801 models)
3000 Series – (for all HX3804, HX3805, HX3806 models)

Frequently asked questions

Question Answer
Can I use mouthwash or essential oils in my reservoir? It is not recommended to use essential oils in the reservoir.
Mouthwash can be mixed with water and used in the reservoir. After using mouthwash, rinse the device to prevent clogging by
partially filling reservoir with warm water and running product with tip pointed into sink until reservoir is empty.
Will other nozzles fit on my Philips Sonicare Power
Flosser?		 Only Philips Sonicare Power Flosser nozzles will work with
this device. Nozzles from other brands and Philips AirFloss
nozzles are not compatible with this product.
How often do I need to replace my nozzle? We advise you to replace your nozzle after 6 months of use.
You can find more information about buying replacement
parts at philips.com

Warranty and support

Philips warrants its products for two years after the date of purchase. Defects due to faulty materials and workmanship will be repaired or replaced at Philips’ expense provided that convincing proof of purchase in the qualifying period is provided. Philips recommends use of genuine Sonicare Nozzles
for optimal performance. Use of other Nozzles may damage your Power Flosser and limit your warranty protection. Contact our Consumer Care Center at 1-800-682-7664 or www.philips.com/sonicare-warranty (North America), outside North America contact your local Philips Consumer Care Center. For product information and online user instructions, visit: https://www.usa.philips.com/c-w/support-home/sonicare (North America) or www.philips.com/support (outside North America).

WARRANTY EXCLUSIONS
What is not covered under warranty:

  • Nozzles
  • Damage caused by use of unauthorized replacement parts or unauthorized nozzles
  • Damage caused by misuse, abuse, neglect, alterations or unauthorized repair
  • Normal wear and tear, including chips, scratches, abrasions, discoloration or fading

IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIONS ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES
IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Disposal

  • This product contains a rechargeable lithium-ion battery which must be disposed of properly.
  • Contact your local town or city officials for battery disposal information. You can also call 1-800-822-8837 or visit www.call2recycle.org for battery drop-off locations.
  • For assistance, visit our website www.philips.com/support or call 1-800-682-7664 toll free.
  • Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.
  • This symbol means that electrical products and batteries shall not be disposed of with normal household waste.

The built-in rechargeable battery must be removed by a qualified professional when the product is discarded. Instructions for removal of built-in rechargeable batteries can be found on www.philips.com/support.

www.philips.com/Sonicare
www.philips.ca/sonicare
©2021 Koninklijke Philips N.V. (KPNV). All rights reserved. Philips and the Philips shield are trademarks of KPNV. Sonicare and the Sonicare logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV.
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Sonicare et le logo Sonicare sont des marques de commerce de Philips Oral Healthcare, LLC et (ou) KPNV.
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