Dell PN9315A XPS Active Pen User Guide

PN9315A XPS Active Pen
User Guide

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

What’s in the box

The following topic lists the contents of your PN9315A and how to record down the PPID number.

1. Dell Active Pen 2. Nib remover 3. Pen nib (2) 4. Manuals

NOTE: For warranty purposes, note down the PPID number on the box or retain the box.

Features

Setting up your PN9315A

Connecting and charging your device
Connecting your pen to the computer is needed to activate the pen and disable shipping mode. Without performing this step,
your pen will not work.

 

1. To charge your PN9315A, connect to the top of the tablet.
2. When you connect your PN9315A to your tablet a prompt will appear to establish a Bluetooth pairing.
3. Click on Connect to confirm the Bluetooth pairing.
   NOTE: Continue to leave your PN9315A connected to the table till its battery is fully charged.

Manual Bluetooth pairing
About this task
NOTE: If you were unable to pair your PN9315A automatically, perform the following procedure.
NOTE: You can use your PN9315A only with selected Dell computers and tablets. For the list of supported devices, see www.dell.com.
NOTE: If your PN9315A is already listed under Bluetooth devices, remove it from the list before performing the following steps.

Steps

1. Press and hold the top button for 3 seconds to enable pairing mode.
   The Bluetooth-pairing light starts blinking to confirm the pairing mode is enabled.
2. In Windows Search, type Bluetooth.
3. From the list that appears, tap or click Bluetooth Settings.
4. Ensure that the Bluetooth is enabled.
5. From the list of devices under Bluetooth Settings, tap or click PN9315A→ Pair.
   NOTE: If your PN9315A is not listed, ensure pairing mode is enabled on the pen.
6. Confirm the pairing process on both pen and device.
   The Bluetooth-pairing light turns solid white for a few seconds to indicate the pairing is complete and then the light turns off. After the pen and a device are paired, they connect automatically when Bluetooth is enabled and they are within the Bluetooth range.

Dell Peripheral Manager

You can customize the buttons on your pen, change pressure sensitivity, and so on, using Dell Peripheral Manager (DPM). To install DPM:

1. Set up your PN9315A
2. The latest version of DPM should automatically download and install (takes up to 20 minutes).

If DPM does not automatically install, perform the following steps:

1. Ensure that you have the latest Windows and Driver updates.
   ● See the Knowledge Base article Windows Update: FAQ for information about how to get the latest version of Windows and updates.
   ● Use the SupportAssist application to update drivers for you, browse the SupportAssist for PCs and tablets page for more information.
   ● See the Dell Knowledge Base article How do I download and install a driver? section of Dell Knowledge base article Drivers and Downloads FAQs for information about manually updating drivers.
2. Manually install DPM.
   a. Browse to the Dell Peripheral Manager download page.
   b. Touch or click Download.
   c. Once the DPM installer is downloaded, touch or click the installer to start the installation process, and then follow the steps prompted by the installer.

Holding your PN9315A

Hold your PN9315A as you hold a pencil or pen. Adjust the grip so that you can use the barrel button easily.
Ensure not to accidentally press the barrel buttons while drawing or positioning the Dell Active Pen.

Specifications

Table 2. Specifications of your PN9315A

Replacing the pen nib

When the pen nib on your PN9315A is worn out or damaged, perform the following procedure to replace it.

Tile

Your PN9315A can be synced with the Tile application via Bluetooth which you can install on Android or Apple iOS devices.
This enables a feature to locate your PN9315A on the Tile application. For more information, consult the Tile application on your device.

Troubleshooting

NOTE: You can only use your PN9315A with selected Dell computers and tablets. For a list of supported devices, see www.dell.com.

Table 3. Dell Active Pen troubleshooting

Statutory information

Warranty

Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell’s end-user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.
For European, Middle Eastern, and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer), and Dell’s end-user contract terms.
Dell may also provide an additional hardware warranty—full details of the Dell end-user contract and warranty terms can be found by going to www.dell.com, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link for the end-user terms or the “support” link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer), and Dell’s warranty terms. Dell may also provide an additional hardware warranty—full details of Dell’s warranty terms can be found by going to www.dell.com, selecting your country from the list at the bottom of the “home” page, and then clicking the “terms and conditions” link or the “support” link for the warranty terms.

Regulatory statement

FCC notices (U.S. only) and other regulatory information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received including interference that may cause undesired operation.

CAUTION: Changes or modifications on this unit that are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or  television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
  Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.

Getting help and contacting Dell

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Self-help resources
You can get information and help on Dell products and services using these online self-help resources:
Table 4. Getting help and contacting Dell

Getting help and contacting Dell