Acer EG270P LCD Monitor User Guide

acer EG270P LCD Monitor

Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.
•  You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such as a missing pixel or pixel lit all the time.
•  Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Cleaning your monitor

Please carefully follow these guidelines when cleaning the monitor:

• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.

Connecting/disconnecting the device

Observe the following guidelines when connecting and disconnecting power from the LCD monitor:

•  Make sure the monitor is attached to its base before connecting the power cord to the AC power outlet.
• Make sure both the LCD monitor and the computer are turned off before connecting any cable or unplugging the power cord.
• If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions.

• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
•  Turn the volume down if you can’t hear people speaking near you.

Warnings

• Do not use this product near water.
•  Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.
• To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage internal devices.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where
•  If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip’s input rating.
• This product’s power cord is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.
  Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.
  Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.
• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed.
•  liquid was spilled into the product.
• the product was exposed to rain or water.
• the product has been dropped or the case has been damaged.
•  the product exhibits a distinct change in performance, indicating a need for service.
• the product does not operate normally after following the operating instructions.

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children. IT Equipment Recycling Information Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the burden placed on the environment. We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products. For more information and help when recycling, please go to this website:
https://www.acer-group.com/sustainability/en/our-products-environment.html
Visit www.acer-group.com for further information on the features and benefits of our other products.

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.
This product has been shipped enabled for power management:

• Activate display’s Sleep mode within 5 minutes of user inactivity.
• Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard key.

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company’s health and safety department. The following section provides tips for more comfortable computer use.

Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture
•  avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles

Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.
•  Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
• Blink frequently to keep your eyes from drying out.

Display

•  Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
•  Eliminate glare and reflections by:
•  placing your display in such a way that the side faces the window or any light source
•  minimizing room light by using drapes, shades or blinds
•  using a task light
•  changing the display’s viewing angle
• using a glare-reduction filter
•  using a display visor, such as a piece of cardboard extended from the display’s top front edge
• Avoid adjusting your display to an awkward viewing angle.
•  Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.
• Perform some stretching exercises.
•  Breathe fresh air as often as possible.
•  Exercise regularly and maintain a healthy body.

Unpacking

Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.

Product Information for EU Energy Label

Installation instructions

Note: Remove the monitor and monitor base from its packaging. Carefully place the monitor face-down on a stable surface — use a cloth to avoid scratching the screen.

Installation

1. Use a coin or straight screwdriver to remove the two coin screws fixed at the bottom of the stand (arrow in figure 1).
2. Mount the base into the stand according to the Angle shown in figure 3. Rotate the base anticlockwise and hear the sound of “click”, indicating that the base of the stand has been preloaded.
3. Mount the base and stand by locking the two coin screws in figure 4 with a coin

Disassembly

1. Take off the two coin screws in figure 5 with a coin or straight screwdriver.
2. As shown in figure 6, rotate clockwise to remove the base.
3. With a coin or screwdriver, rotate the coin screw (arrow in figure 8) and fix it on the bracket plate.

Note: Take care when performing the installation to avoid injuring yourself.

Screen position adjustment

To optimize the viewing position, you can adjust the monitor tilt, using both of your hands to hold the edges of the monitor. The monitor can be adjusted to 20 degrees up or 5 degrees down.

Connecting the adapter and AC Power cord

• The monitor has a universal power supply that allows operation in either 100/120 V AC or 220/240 V AC voltage area. No user-adjustment is required.
• Plug one end of the AC power cord to the Adapter, and plug the other end into an AC outlet.

Power saving

The monitor will be switched to “power saving” mode by the control signal from the display controller, as indicated by the orange light.

Mode : LED light

• On : Blue
• Standby/Power saving : orange

The power saving mode will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from
“power saving” mode back to “on” is around 3 seconds.

Display Data Channel (DDC)

To make installation easier, so long as your system supports the DDC protocol, the monitor is able to plug-and-play. The DDC is a communication protocol through which the monitor automatically informs the host system about its capabilities; for example, supported resolutions and corresponding timing. The monitor supports the DDC2B standard.

Connector pin assignment

19-pin color display signal cable

20-pin color display signal cable

Standard timing table

Installation

To install the monitor on your host system, please follow the steps below:
Steps:

1. Turn off your monitor and unplug your computer’s power cord.
2. 1 Connect HDMI Cable (Only HDMI-input model)
   •  Make sure both the monitor and computer are powered-OFF.
   •  Connect the HDMI cable to the computer.
     • 2 Connect DP Cable (Only DP-input model)
       • Make sure both the monitor and computer are powered-OFF.
       • Connect the DP cable to the computer.
3. Connect the Audio Cable. (Only Audio-out Model) (Optional)
4. Insert the monitor power cable into the power port at the back of the monitor.
5. Plug the power cords of your computer and your monitor into a nearby electrical outlet.

Note: Audio output is only for audio output model.
In order to prevent damage to the monito r, do not lift the monitor by its base.

USER CONTROL

EXTERNEL COLORS

FreeSync (HDMI/DP Only):

It can allow a FreeSync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display.

Using the Shortcut Menu

Note: The following content is for general reference only. Actual product specifications may vary.
The OSD (on-screen display) can be used to adjust the settings of your LCD monitor. Press the MENU key to open the OSD. You can use the OSD to adjust the picture quality, OSD position and general settings. For advanced settings, please refer to following page:

MAIN PAGE

Mode adjustment

open the mode adjustment hotkey to set the display scene mode, after completion, use to go back previous menu.

Adjusting the Brightness

Open the Brightness control and set the Brightness using the arrows. When you are done, use~ to go back one level.

Select input

Open the Input control and select DP or HDMI input source, When you are done, use to go back one level.

The Function page

Open Function page to select the function you want by using arrows. When you are done, use to go back one level.
Picture

1. Press the MENU key to open the OSD.
2. Using the JJJT keys, select Picture from the OSD. Then navigate to the picture
   element you wish to adjust.
3. Use the ◄t► keys to adjust the sliding scales.
4. The Picture menu can be used to adjust the Brightness, Contrast, Blue Light, Black
   boost, ACM, Super Sharpness.
5. Brightness: Adjust the brightness from Oto 100.
   Note: Adjusts the balance between light and dark shades.
6. Contrast: Adjust the contrast from Oto 100.
   Note: Sets the degree of difference between light and dark areas.
7. Black Boost: Adjust the black level from Oto 10. Enhances shadows by increasing the brightness without changing lighter shades.
   Note: If the image is very bright or has few shadow areas, adjusting this setting may not result in any noticeable changes to the image.
8. Blue Light: Filters out blue light to protect your eyes by adjusting how much blue light is shown — 80%, 70%, 60%, or 50%.
   Note: Higher values allow more blue light through. For the best protection select a lower value.
9. ACM: Turn ACM on or off. The default is off.
10. Super Sharpness: Turn the Super Sharpness On or Off. Super Sharpness technology can simulate high-resolution images by boosting the pixel density of the original source to make images sharper and clearer.

Color

1. Press the MENU key to open the OSD.
2. Using the J;JT keys, select Color from the OSD. Then navigate to the picture element you wish to adjust.
3.  Use the ~► keys to select setting.
4. Gamma mode allows you to adjust the luminance tone. The default value is 2.2 (standard value for Windows).
5. Color Temperature: Default is warm. You can choose Cool, Normal, Warm, Blue light or User.
6. Modes: Modes are available from Action, Racing, Sports, User, Standard, ECO, Graphics, Movie.
7. SRGB: default is off. You can turn sRGB on or off for better color matching with peripherals (eg. Printers and digital cameras)
8.  Grayscale Mode: Turn grayscale mode On or Off. The default is off.
9.  6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
10.  6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.

Audio

1. Press the MENU key to open the OSD.
2. Using the ~..,, keys, select Audio from the OSD. Then navigate to the Volume sidebar.
3. Use the ◄/► keys to select setting.
4. Volume: Adjusts the volume.
5. Mute: Select On or Off.

Gaming

1. Press the MENU key to open the OSD.
2. Using the ~ keys, select Gaming from the OSD. Then navigate to the setting you wish to adjust.
3. Use the ◄/► keys to select setting.
4. Over Drive: Select Off, Normal, or Extreme.
5. FreeSync: Select support of FreeSync or not, default is on.
   • If Free-Sync is “ON”, then the Over Drive selection is set to “Normal” automatically
   • If Free-Sync is “OFF”, then the user can set Over Drive to either one of the three settings including: (a) Extreme (b) Normal (c) Off
6. Refresh Rate Num : Display the panel’s current refresh rate on the screen.
7. Aim point: There are three types to choose, you can choose Icon1, Icon2, Icon3, the graphics are displayed in the middle of the screen.

OSD

1. Press the MENU key to open the OSD.
2. Using the JiJT keys, select OSD from the OSD. Then navigate to the setting you wish to change.
3. Use the~► keys to adjust any sliding scales.
4. Language: Set the OSD menu language.
5. OSD Timeout: Adjust the delay before turning off the OSD menu.
6. Transparency: Select the transparency when using gaming mode. The transparency can be 0% (OFF), 20%, 40%, 60%, or 80%.
7. OSD Lock: OSD interface Lock and POWER Lock. Long press “menu/select” key 3S to unlock.

System Setting

1. System menu can be used to select signal input sources and other important settings.
2. Press the MENU key to open the OSD.
3. Using the keys, select Setting from the OSD. Then navigate to the setting you wish to adjust.
4. Use the keys to select the setting.
5. Input: Select the source from DP or HDMI.
6. Auto Source: Automatically searches for available input sources.
7.  DP Format: You can select which DP format you are using. The default is set at DP1.2.
8. Wide Mode: You can select which screen as pect you are using. The options are Aspect, 1:1, 21:9, and Full.
9. Hot Key Assignment: User can assign different function to User Define Key: Key1 & Key2.
10. DDC/CI: Allows the monitor settings to be set through the software on the PC.
    Note: DDC/CI, short for Display Data Channel/Command Interface, which allows monitor controls to be sent via software.
11. HDMI Black Level Setting: Users can select the level of blackness under HDMI source.
12. The options are Normal and Low. Quick Start Mode: Select Off or On. The default is “Off”. Turn on to speed up boot speed.

Product information

1. Press the MENU key to open the OSD.
2. Using the Ji.IT keys, select Information to view the basic information for your monitor and current input.
3. Reset all settings: Reset the custom color settings to factory defaults.

Save Setting to…(User mode only)

1. Press the MENU key to open the OSD.
2. Use the J/J,J’f//f keys to select “Save Settings to … ” from the OSD. Then navigate to the element you wish to adjust and press the 4 to enter it.
3. Save Setting to Game mode: There are three user-defined profiles available. When you have decided what settings suit you, save them and system will be able to recall the settings in the future when you turn on gaming mode.

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

HDMI / DP Mode (Optional)