Huawei MateBook E comes with an AMOLED screen User Guide


User Guide

Get to know your computer
Appearance
The keyboard layout varies by country or region. The actual product may differ.

1 Volume button
Adjusts the volume.
2 Microphone x 4 *
Better at picking up sound and voices when used in conjunction with audio
processing apps.
Two microphones are located in the air outlet.
3 Front camera
Can be used to take photos or make video chats.
4 Fingerprint power button
After enrolling a fingerprint, simply press the power button with the enrolled finger
to power on and unlock the computer without having to enter a password.
5 Headset jack
Connects to a headset.
6 2-in-1 keyboard port
Connects to a keyboard cover.
7 Thunderbolt TM  4 port
• Connects to Thunderbolt external storage devices for faster data transfers.
• Connects the power adapter to charge the computer.
• Connects external displays such as monitors and projectors via a docking station.
8 Rear camera
Can be used to take photos or make video chats.
9 Torch
Supplements light for the camera when the ambient light is insufficient.

Charging the computer 

The computer will display a prompt when the battery is running low. If you see this prompt, charge your computer as soon as possible or it will affect your normal use.
Charging the computer with a power adapter
The computer features a non-removable rechargeable battery. Connect the power adapter and charging cable to charge the computer. The battery charges more quickly when the computer is powered off or in Sleep mode.

Safety information

  • Charge the computer at room temperature in a well-ventilated, shaded area. Charging the computer in hot environments may damage the internal components.
  • Charging duration may vary based on the ambient temperature and battery use.
  • It is normal for the computer to become warm after prolonged use or charging. If it becomes hot to the touch, disable non-essential features and disconnect the charger.
  • The battery is subject to wear over time. If the computer’s standby time appears to have fallen, do not attempt to replace the battery by yourself. Instead, take the computer and proof of purchase to an authorized Huawei Customer Service Centre for assistance.

Battery status
Get to know your computer
The battery status is indicated by the battery icon in the taskbar.
: Indicates that the charger is connected. Click to view the estimated charging time.
: Indicates that the charger is not connected. Click to view the battery percentage and battery time.
The charging time and remaining battery life displayed are estimated by the operating system. The actual time may vary.
Only some models come with the HUAWEI Glide Keyboard (compatible with HUAWEI MateBook E). This keyboard has a USB-C port, which can be used to charge the computer. The actual keyboard shall prevail.

Start the computer

Powering on and off the computer

When you are powering on the computer for the first time, you must connect the computer to a power adapter. The computer will then automatically power on.
When you power on the computer again, press and hold the Power button until the backlight of the connected keyboard turns on.
If a keyboard isn’t connected to the computer, press the Power button to power on the computer.
When the computer is being used normally, go to o enable sleep mode, power the computer off, or restart it.
To forcibly power off the computer, press and hold the Power button for more than 10 seconds. Note that this will result in the loss of any unsaved data. Exercise caution when performing this operation.

Protecting the screen
The HUAWEI MateBook E comes with an AMOLED screen. To protect the screen and maintain the battery life, it is recommended that you do not set the screen to never turn off.
Make the most of key features
Click at the bottom of the desktop to open HUAWEI PC Manager and click Tips to get more features such as Huawei Share.

2-in-1 Keyboard

Installing and using the keyboard
Before installation, place the keyboard on a stable surface, as shown in the following figure.
Hold both sides of the computer with your hands and align the 2-in-1 keyboard port on the computer with the port on the keyboard’s notch. The computer and keyboard will then automatically connect magnetically.

  • Only some product models come with a keyboard.
  • The hinge on the keyboard can only be turned outwards. Forcibly turning the hinge inwards may damage the keyboard.
  • The following figures use the HUAWEI Smart Magnetic Keyboard (applicable to the HUAWEI MateBook E) as an example. The support angle of the keyboard is different from that of the HUAWEI Glide Keyboard (applicable to the HUAWEI MateBook E). The actual support angle shall prevail.

Keyboard

The keyboard layout varies by country or region. The actual product may differ.

Functions of shortcut keys
You can use F1, F2, and the other function keys (used as hotkeys by default) to perform multiple functions.

Reduce the screen brightness.
Increase the screen brightness.
Enable or disable the keyboard backlight, and adjust the keyboard backlight brightness. If there is no on the key, it indicates that the backlight is not supported.
Mute or unmute.
Reduce the volume.
Increase the volume.
Lock the screen (equivalent to pressing Ctrl+Alt+Del).
Switch the screen projection mode.
Enable or disable the wireless network.
Enable HUAWEI, PC Manager.
Launch the dictation feature provided by the system, which is the same as by pressing the Windows key and H.

Switch between shortcut keys and function keys
Once function keys are enabled, keys such as F1 and F2 have different functions when used with different software.
You can use the F keys as function keys in the following ways:

  • Press the Fn key until its indicator turns on. Keys such as F1 and F2 will then work as function keys. To use the keys as shortcut keys (hotkeys), press the Fn key again to turn off its indicator. The keys will then work as shortcut keys (hotkeys).
  • Open HUAWEI, PC Manager, go to Settings > System settings, and select Function key priority. Keys such as F1 and F2 will then work as function keys by default. To give priority to shortcut keys on the keyboard, select Hotkey priority instead.

Touchpad
The touchpad provides similar functionality to a mouse and is a convenient way to control the computer.
Not all gestures are available in all apps.
Common touchpad gestures

Tap with one finger: Left-click.
Tap twice with one finger: Double-click.
Slide with one finger: Move the cursor.
Press the left touchpad button: Left-click.
Press the right touchpad button: Right-click.
Tap with two fingers: Right-click.
Slide up or down with two fingers: Scroll up or down.
Pinch in or stretch out with two fingers: Zoom in or out.
Tap with three fingers: Open search.
Slide up with three fingers: See all open windows.
Slide down with three fingers: Show the desktop.
Slide left or right with three fingers: Switch between open windows.
Tap with four fingers: Open the notification center and calendar.

Modify touchpad settings
You can modify touchpad settings to suit your own preferences.
1 Click to open Settings.
2 On the Settings screen, click, then click to:

  • Enable or disable the touchpad.
  • Automatically enable or disable the touchpad when a mouse is connected.
  • Change the touchpad scroll direction.
  • Configure touchpad gestures.

HUAWEI M-Pencil (2nd generation)

Information about the stylus
The HUAWEI M-Pencil (2nd generation) is a substitute for standard touchscreen operations and its key features provide a more interactive and fun writing and drawing experience on your computer.
Some models do not come with a stylus. In this case, you will need to purchase one separately.

  • If your computer is pre-installed with S mode, you’ll need to run HuaweiPenAPP (enter it into the search box on the taskbar at the bottom of the desktop) before pairing the stylus with your computer, when using the stylus for the first time.
  •  If you are unable to find HuaweiPenAPP, search for and download it in the Microsoft Store.

Pairing and charging

Attach the notch of the stylus to the top edge of the computer for pairing or charging. You can refer to the contact position in the following figure. A  message will then be displayed on the computer’s screen. An incorrect contact position may result in the stylus not pairing or not being charged. 

  • If the stylus stays idle for a long time, its power will gradually drain until it enters battery protection mode. In this case, charge the stylus for 5 to 10 minutes before using it.
  • Using a non-Huawei folio cover or keyboard may result in the stylus not pairing or not being charged.

Changing the stylus tip

  •  The stylus tips may wear out during daily use, especially if used on a rough protective film. When the replacement tips run out, it is recommended that you purchase more from authorized Huawei channels.
  • Look after your stylus and try to prevent it from falling on the ground or its tip from being damaged.

  1.  Pinch the stylus tip and rotate it anticlockwise until it is separated from the body of the stylus.
  2. Pinch the top part of a new stylus tip and insert the bottom part of the stylus tip into the body of the stylus with the tip pointing outwards. Then rotate the stylus tip clockwise to lock it in place. Ensure that the stylus tip is inserted securely to prevent it from becoming loose or falling out.

Accessories and extensions

MateDock (optional)
Use the MateDock to connect your computer to external devices such as projectors, TVs, and USB drives.
The Matlock is an optional accessory and is sold separately.
Getting to know HUAWEI MateDock 2

USB-C cable Connects to the USB-C port on the computer.
USB-A port Connects to USB devices, such as a USB mouse, keyboard, USB drive, or network adapter.
HDMI port Connects to HDMI displays, such as a TV.
VGA port Connects to VGA displays, such as a monitor.
USB-C port Connects to USB-C devices.

Getting to know HUAWEI MateDock 3

USB-C cable Connects to the USB-C port on the computer.
microSD slot Supports 4K data transfers to Class 10 microSD cards.
USB-C charging port Connects to USB devices, such as a USB mouse, keyboard, USB drive, or network adapter.
USB-C charging port Charges USB-C devices. Does not support data transfer.
VGA port Connects to VGA displays, such as a monitor.
HDMI port Connects to HDMI displays, such as a TV.
Ethernet port Connects to ethernet cables.

Connect to a TV, monitor, or projector
You can connect the computer to a large display such as a TV, monitor, or projector for a better viewing experience when streaming films or holding a meeting.

  • In addition to a computer, docking station, and external device, you also need to prepare an HDMI or VGA cable.
  • Check the port of the external device first.
  • The procedures for connecting the computer to a TV or other devices using a docking station are similar. The following uses the HUAWEI MateDock 2 as an example.
  • The HDMI and VGA ports cannot be used at the same time.

1 Connect your computer to a TV, monitor, or projector using a docking station, as shown in the figure above.
2 Power on the TV, monitor, or projector.
3 In hotkey mode, press or press +P to open the projection screen and select a projection mode.
: The computer’s screen displays the desktop, while the external device’s screen does not display any content.
: Both the computer’s screen and external device’s screen display the desktop.
: The desktop is extended from the computer’s screen to the external device’s screen, allowing you to move items between the screens.
: The external device’s screen displays the desktop, while the computer’s screen does not display any content.

Connect to a USB mouse, printer, or other devices
You can connect a USB device such as a mouse, printer, scanner, smartphone, or hard drive to your laptop using the USB-A port on a docking station. Connecting to USB devices
1 Connect the USB cable to the USB-A port on the docking station.
2 Connect the external device to a power supply if necessary, then power on the device.
3 When you connect the USB device for the first time, the computer will automatically install the required software.
Searching for the USB devices installed on the computer
1 Clickon the taskbar at the bottom of the desktop to open the file manager.
2 Click to view the installed USB devices.
Bluetooth mouse (optional)
The Huawei Bluetooth mouse can be connected to your computer via Bluetooth. When you use the Bluetooth mouse for the first time, you will need to pair it with your computer.
Getting to know the Bluetooth mouse
The Bluetooth mouse is an optional accessory and is sold separately.

1 Left button
2 Scroll wheel + Middle button
3 Right button
4 LED indicator 
(i) If the indicator blinks red, the battery is low on power and should be replaced.
5 Sensor
6 Power/Bluetooth pairing switch

Install the battery
As illustrated below, remove the battery cover from the mark located at the bottom end of the mouse. Insert one AA battery, making sure to match the +  and – signs in the battery compartment. Close the cover.

Pairing the Bluetooth mouse with the computer

1 Toggle the Bluetooth pairing switch at the bottom of the mouse for approximately 3 seconds. Once the indicator starts blinking, the Bluetooth mouse is ready to pair.
2 On the computer, go to  to enter the Bluetooth & other devices screen, click  +  to add a Bluetooth device, select Huawei Mouse from the list of detected Bluetooth devices, and wait a moment until pairing is completed.

Safety information

This section contains important information about how to use your device safely and how it operates. Read this information carefully before using your device.
Electronic device
Do not use your device if its use is prohibited or if it may cause danger or interference with other electronic devices.
Interference with medical equipment

  • Adhere to any rules or regulations set forth by hospitals and health care facilities.
  •  Some wireless devices may affect the performance of hearing aids or pacemakers. For more information, contact your service provider.
  •  Pacemaker manufacturers recommend maintaining a minimum distance of 15 cm between a pacemaker and a wireless device to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.
    Protecting your hearing when using a headset
  • To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset volume to a safe and comfortable level.
  • Exposure to high volumes while driving may cause distraction and increase your risk of an accident. Areas with flammables and explosives  Do not use the device in environments where flammables or explosives are stored, such as a petrol station, because the electronics in the device may trigger an explosion or fire. Always adhere to any warning signs or information that may be present in these environments.
  • Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Traffic safety

  •  Adhere to local laws and regulations while using the device. To reduce the risk of accidents, do not use your device while driving.
  •  Concentrate on driving. Your first responsibility is to drive safely.
  •  The signals from the device may interfere with the electronic systems of motor vehicles. For more information, contact the vehicle manufacturer.
  • Do not place the device over an airbag or in the deployment area of an airbag in a motor vehicle. Doing so may cause injury if the airbag deploys.
  • Do not use the wireless functions of your device while flying or while boarding an airplane. Doing so may interfere with the airplane’s systems and may be illegal.

Operating environment

  • Avoid environments in which there is dust, dampness, dirt, or magnetic fields. Using the device
  • Do not use your device during thunderstorms to protect the device against any danger caused by lightning.
  •  Ideal operating temperatures are 0°C to 35°C. Ideal storage temperatures are -10°C to +45°C. Extreme heat or cold may damage your device or accessories.
  •  Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
  • To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
  •  Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater, radiator, or candle.
  •  If the device overheats, close any opened applications or stop using it until it cools down. If the skin is exposed to an overheated device for an extended period, low-temperature burn symptoms, such as red spots or darker pigmentation, may occur.
  •  Do not allow children or pets to bite or suck the device or accessories. Doing so may result
  •  Adhere to local laws and regulations, and respect the privacy and legal rights of others.

Child’s safety

  • Keep the device and its accessories away from children and take all necessary precautions to ensure their safety. The device includes detachable parts that may present a choking hazard.
  •  The device and its accessories are not intended for use by children. Children should use the device only under direct adult supervision.

Accessories

  •  Using an unapproved or incompatible power adapter, charger, or battery may cause a fire, explosion, or other hazards.
  • Use only approved accessories. The use of unapproved accessories may void the warranty, may violate local regulations and laws, and may be dangerous. For information about the availability of approved accessories in your area, contact your retailer.

Charger safety

  •  For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible.
  • Unplug the charger from the electric socket and from the device when not in use.
  • Do not drop or cause an impact to the charger.
  • If the power cable is damaged or the plug is loose, stop using it immediately. Continued use
  • Do not touch the power cable with wet hands or pull it to disconnect the charger.
  •  Do not touch the device or the charger with wet hands. Doing so may lead to an electric shock, short circuit, or malfunction.
  • Ensure that the power adapter meets the requirements of Annex Q of IEC/EN 62368-1 and has been tested and approved according to national or local standards.
  • Connect the device only to products that display the USB-IF logo or that comply with the USB-IF program.

Battery safety

  •  Do not bridge the battery terminals with conductive material, such as keys or jewelry. Doing so will short-circuit the battery and may cause injury.
  • Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
  •  Do not attempt to modify the battery, insert foreign objects into it, or immerse or expose it to liquids. Doing so may lead to fire, explosion, or other hazards.
  • If the battery leaks, ensure that the electrolyte does not make contact with your skin or eyes. If contact is made, immediately flush with clean water and consult a doctor.
  • If battery deformation occurs, it changes color, or it overheats while charging or storing, stop using the device immediately and remove the battery. Continued use may lead to battery leakage, fire, or explosion.
  •  Do not dispose of batteries in a fire as they may explode. Damaged batteries may also Dispose of used batteries in accordance with local regulations. Improper battery use may lead to fire, explosion, or other hazards.
  • Do not allow children or pets to bite or suck the battery. Doing so may result in damage or an explosion.
  • Do not damage the battery or expose it to high external pressure. Doing so may lead to a short circuit or overheating.
  • Do not drop the device or battery. Doing so may damage the device or battery.
  • If the device’s standby time shortens significantly, replace the battery.
  • This device contains a built-in battery. Do not attempt to replace the battery by yourself. Otherwise, the device may not run properly or it may damage the battery. For your personal safety and to ensure that your device runs properly, you are strongly advised to contact a Huawei-authorised service center for a replacement.

Cleaning and maintenance

  • Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer.
  • Do not expose your device or accessories to extreme heat or cold, which may interfere with proper function and may lead to fire or explosion.
  • Avoid the collision, which may lead to devise malfunctions, overheating, fire, or explosion.
  • Before you clean or maintain the device, stop using it, close all applications, and disconnect all cables connected to it.
  • Do not use chemical detergents, powders, or other agents (such as alcohol or benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
  • Do not place magnetic stripe cards, such as bank cards and phone cards, near the device for extended periods of time. Otherwise, these cards may be damaged.
  • Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage. In case of damage, contact a Huawei authorized service center for assistance or repair.
  • If the device screen is broken in a collision, immediately stop using the device. Do not touch or attempt to remove the broken parts. Promptly contact a Huawei authorized service center.
    Disposal and recycling information

    The symbol on the product, battery, literature, or packaging means that the products and batteries should be taken to separate waste collection points designated by local authorities at the end of the lifespan. This will ensure that EEE waste is recycled and treated in a manner that conserves valuable materials and protects human health and the environment. For more information, please contact your local authorities, retailer, or household waste disposal service or visit the website https:consumer.huawei.com/en.
    Reduction of hazardous substances
    This device and its electrical accessories comply with local applicable rules on the restriction of the use of certain hazardous substances in electrical and electronic equipment, such as EU REACH regulation, RoHS, and Batteries (where included) directive. For declarations of conformity about REACH and RoHS, please visit the website
    https:consumer.huawei.com/certification.

Personal Information and Data Security

The use of some functions or third-party applications on your device could result in your personal information and data being lost or becoming accessible to others. Use the following measures to help you protect your personal information:

  • Put your device in a safe place to prevent unauthorized use.
  • Set your device screen to lock and set a password or unlock pattern.
  • Do not open messages or emails from strangers to prevent your device from becoming infected with a virus.
  • When using your device to browse the Internet, do not visit websites that might pose a security risk to avoid your personal information from being stolen.
  • If you use services such as the portable Wi-Fi hotspot or Bluetooth, set passwords for these services to prevent unauthorised access. Turn these services off when they are not in use.
  • Install device security software and regularly scan for viruses.
  • Using unauthorized third-party software to update your device may damage your device or put your personal information at risk. It is recommended that you update through your device’s online update feature or download official update packages for your device model from Huawei.
  • Be sure to obtain third-party applications from a legitimate source. Downloaded third-party applications should be scanned for viruses.
  •  Install security software or patches released by Huawei or authorized third-party application providers.
  • Some applications require and transmit location information. As a result, a third party may be able to share your location information.
  • Some third-party application providers may collect detection and diagnostic information on your device to improve their products and services.

Legal Notice

Copyright © Huawei 2022. All rights reserved.
The product described in this document may include software that is the copyright of Huawei or its licensors. Such software shall not be reproduced,  distributed, modified, decompiled, disassembled, decrypted, extracted, reverse engineered, leased, assigned, or sublicensed unless such restrictions are prohibited by law or such actions are approved by the copyright holder.
Trademarks and Permissions
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Huawei Technologies Co., Ltd. is under license. Huawei Device Co., Ltd. is an affiliate of Huawei Technologies Co., Ltd.
Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.
Microsoft and Windows are trademarks of the Microsoft group of companies.
Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.
Other trademarks, products, services, and company names mentioned herein may be the property of their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software installed or the capacities and settings of the local network, and therefore may not be activated or may be limited by local network operators or network service providers.
Therefore, the descriptions herein may not exactly match the purchased product or its accessories.
Huawei reserves the right to change or modify any information or specifications contained in this document at any time without prior notice and without any liability.
Third-Party Software Statement
Huawei does not own the intellectual property of the third-party software and applications that are delivered with this product. Therefore, Huawei will not provide any warranty of any kind for third-party software and applications. Neither will Huawei provide support to customers who use third-party software and applications, nor be responsible or liable for the functions or performance of third-party software and applications.
Third-party software and application services may be interrupted or terminated at any time, and Huawei does not guarantee the availability of any content or service. Third-party service providers provide content and services through network or transmission tools outside of their control of Huawei. To the greatest extent permitted by applicable law, it is explicitly stated that Huawei shall not compensate or be liable for services provided by third-party service providers, or the interruption or termination of third-party contents or services. Huawei shall not be responsible for the legality, quality, or any other aspects of any third-party software installed on this product, or for any uploaded or downloaded third-party works in any form, including but not limited to texts, images, videos, or software etc. Customers shall bear the risk for any and all effects, including incompatibility between the software and this product, which result from installing software or uploading or downloading the third-party works.
DISCLAIMER
ALL CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL HUAWEI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS, OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORESEEABLE OR NOT. THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS DOCUMENT SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Import and Export Regulations
All applicable export or import laws and regulations must be complied with and all necessary governmental permits and licenses must be obtained before exporting or importing the product, including the software and technical data, described in this document.
Privacy Policy
To better understand how we protect your personal information, please see our privacy policy at https:consumer.huawei.com/privacy-policy.
For More Help
Visit https:consumer.huawei.com/en/support for the most up-to-date contact information for your country or region. ALL PICTURES AND ILLUSTRATIONS IN THIS GUIDE, INCLUDING BUT NOT LIMITED TO THE DEVICE COLOUR, SIZE, AND DISPLAY CONTENT, ARE FOR YOUR REFERENCE ONLY. THE ACTUAL DEVICE MAY VARY. NOTHING IN THIS GUIDE CONSTITUTES A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. 22