Whirlpool AKC950CIXOC 5 Burners Gas Hob User Manual

whirlpool AKC950CIXOC 5 Burners Gas Hob

For Your Safety

These instructions have been drawn up for your safety and that of others. You are therefore requested to read them carefully before installing and using the appliance. Keep this instruction manual for future reference as necessary. If the appliance is sold or moved, make sure that the manual is handed over to the new user.

INSTALLATION

  • Installation of the appliance and its connection to the electrical mains must only be carried out by Authorised Personnel. Before any service procedure, it is important to check that the appliance is DISCONNECTED from the electrical mains.
    · WARNING: This appliance is a domestic kitchen appliance suitable for indoor installation. It is not suitable for outdoor installations such as alfresco kitchens or garages unless a qualified, competent installer has deemed the location and installation to be suitable & compliant.
  • DO NOT MODIFY THIS APPLIANCE.
  • After removing the appliance from the packaging, make sure that it is undamaged and that the electrical lead is in perfect condition. Otherwise, contact your dealer before operating the appliance.
  • Make sure that air is able to circulate freely around the appliance. Poor ventilation produces a shortage of oxygen.
  • Make sure that the available gas supply matches the type of gas indicated on the data label and the gas type label next to the gas connection point.
  • Use of a gas cooking appliance produces heat and moisture in the room in which it is installed. Ensure that the room is well ventilated by keeping the air intakes open and in good working order or by installing an extractor hood with discharge pipe.
  • If the appliance is used intensively for a long time the effectiveness of the ventilation will have to be increased, for example by opening a window or increasing the power of any electric extractor fan.
  • The appliance is not suitable for installation and operation with aftermarket lids.
  • DURING USE: This product is designed to cook foods inside private homes and for non-commercial purposes. It should not be used for any other purpose.
  • After using the appliance, make sure that all controls are in ‘CLOSED’ or ‘OFF’ position.
  •  If you use an electrical socket close to this appliance, take care that the cables of the appliances you are using do not touch it and are far enough away from the hot parts of this appliance.
  • DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
  • DO NOT STORE OR USE FLAMMABLE LIQUIDS OR ITEMS IN THE VICINITY OF THIS APPLIANCE.
  • DO NOT USE THIS APPLIANCE AS A SPACE HEATER.
  • THIS APPLIANCE CANNOT BE USED IN MARINE CRAFT OR IN CARAVANS.
  • WARNING – Accessible parts will become hot when in use. To avoid burns and scalds children should be kept away.
  • This appliance is not intended for use by young children or infirm persons without supervision.
  • Young children should be supervised to ensure they do not play with the appliance.
Safety of children and the infirm

This appliance must only be used by adults. Make sure that children do not touch the controls or play with the appliance.
The exposed parts of this appliance heat up during cooking and remain hot for some time even after it is switched off. Keep children well away until the appliance has cooled down.

Cleaning and maintenance

Keep the appliance thoroughly cleaned. Food residues may cause fire risks.

Service and repairs

If the appliance fails to operate correctly, never attempt to repair the appliance yourself. Repairs by unskilled persons may cause damage and accidents. First refer to the contents of this manual. If you do not find the necessary information, contact your nearest Service Center. Servicing work on this appliance must be carried out by Authorised Personnel. Always request the use of original spare parts.
For Service & Spare Parts please contact:
Please read the warranty card before calling the After-sales service.

Environmental protection advice

All the materials used are environmentally friendly and recyclable. Please make your contribution to conserving the environment by using the separate waste collection channels available when disposing of this product. Through environment-friendly disposal, a number of materials used in the production of your appliance can be recycled. Find out about the current disposal options from your local authority.

Use and Care

Description of the hob

  1. Hob
  2. Auxiliary burner
  3. Semi-Rapid burner
  4.  Rapid burner
  5.  Wok burner
  6. Pan supports
  7. Control Knob
    Note: Model shown may not be identical to the hotplate you have purchased.

The symbols on the control knobs mean the following:

  • No gas flow or ‘Off’Maximum gas flow or ‘high’ flame and lighting position
  • Minimum gas flow or ‘low’ flame
  • All operating positions must be set between the maximum and minimum flow settings, and never between the maximum setting and the closed position.

  • A – Burner cap
  • B – Burner head
  • C – Burner bowl
  • D – Thermocouple (where fitted) E – Ignition candle

Use and Care

To light the burners

To light the burner, press the control knob down completely and hold down before rotating anti-clockwise to the ‘High’ Flame position. The ignition device is integrated into the control knob and is automatically activated by pushing down on the control knob.
After lighting the flame, keep the knob pressed for about 5 seconds: this time is necessary to heat up the thermocouple (D on page 6) and activate the safety valve, which would otherwise cut off the gas flow.
In the instance of a power failure, place a lit match near the burner and proceed as described above. If the flame does not light after the first attempt, wait 1 minute for the gas to dissipate before attempting to re-light the burner.
Once lit, check that the flame is even and turn the control knob to adjust the flame as required. If the flame is uneven, check that the ‘burner head/skirt’ and ‘burner cap’ are correctly positioned. To turn off the flame, turn the control knob clockwise to the ‘Off’ position ( symbol). Before removing pots or pans from the burners, always turn off the flame.

For correct use of the hob

For lower gas consumption and better efficiency, use only flat-bottomed pans of dimensions suitable for the burners, as shown in the table below. Also, as soon as a liquid comes to the boil take care to turn the flame down to a level that will just keep it boiling.

Burner :  Minimum diameter : Maximum diameter

  • Large (rapid) : 180mm 220mm
  • Medium (semi-rapid) : 120mm 200mm
  • Small (auxiliary) : 80mm 160mm
  • Wok : 220mm 260mm

The pan supports get hot during normal usage, take care when operating the control knobs close to the pan supports.
DO NOT use foil on any part of the burners, pan supports or hob. This is extremely dangerous and can cause explosions.
WARNING: Unattended cooking on a hob with fat or oil can be dangerous – risk of fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
Using pans which are too large for a particular burner may cause higher temperatures on other surfaces such as control knobs. Please see the sizing guide for pans above.

  • Accessory
    Wok stand 1:
    This component will need to be put on the grate of the main burner if the wok bottom is not flat but bowl-shaped.
    Wok stand 2:

    When the cookware diameter is smaller than 100mm, the user should use wok stand 2 putting it on the grate of the
    small (auxiliary) burner.
Cleaning and maintenance

Before cleaning, disconnect the appliance from the electrical mains, make sure all burners are ‘off’ and allow the hotplate to cool down.

General cleaning

Wash enameled parts with lukewarm water and detergent: do not use abrasive products which might damage them. Wash the burner caps and head/skirts often with hot water and detergent, taking care to remove all deposits. Ensure the burner ports in the head/skirts are clear and are not blocked by water or detergent. The hob pan stands can also be washed in a dishwasher. For stubborn dirt, use ordinary non-abrasive detergents or specific commercial products. We strongly advise not to use scouring pads, steel wool or acids for cleaning. Do not steam clean this appliance. Take care when cleaning the hob with liquids. Water ingress can damage the internal components.

Stainless steel hob

Clean the hob regularly with a moistened soft cloth, lukewarm water and a little liquid detergent. Always wipe stainless steel with the grain to avoid scratching from possible grit in the cloth. If the hob gets very dirty, use specific commercial products for Stainless Steel. Do not use the following products:

  • Abrasive or harsh household detergents or bleaches
  • Soaped scouring pads which are not suitable for non-stick utensils
  • Steel wool scouring pads
  • Stain removers for baths or sinks
Ignition plug

Automatic burner ignition is provided by a ceramic ‘plug’ and a metal electrode (Ignition Candle – E on page 6). Periodically clean these parts of the hob thoroughly. In addition, to avoid ignition difficulties, check that the cavities in the burner are not obstructed. To remove deposits from the burner cavities, remove the burner caps. After cleaning, put the burner heads and caps back together and return them correctly to their position. After washing, replace the pan supports, checking that they are correctly positioned.

Routine maintenance

Have the condition and efficiency of the gas pipe and the pressure regulator (if installed) checked periodically. If anomalies are found, do not repair components but have the faulty component replaced. To ensure good performance and safety, the gas regulator taps must be greased periodically.
Periodic lubrication of the taps and any other appliance service must only be carried out by Authorised Personnel.

Abnormal operation

Any of the following are considered to be abnormal operation and may require servicing:

  • Yellow tipping of the burner flame.
  •  Sooting up of cooking utensils.
  • Burners not igniting properly.
  • Burners failing to remain alight.
  •  Burners extinguished by cupboard doors.
  • Gas valves, which are difficult to turn.

Please read the troubleshooting tips on page 21 before contacting After-sales service.

Service and parts

Before leaving the factory, this appliance was tested and adjusted by specialist skilled staff to give the best operating results. Any subsequent necessary repairs or adjustments must be carried out with the greatest care and attention by authorised personnel. For this reason, we strongly advise you contact the Whirlpool After-sales service. specifying the nature of the problem, the model of the equipment and the serial number. This data is provided on the data label adhered to the base of the appliance and on the duplicate data label. Always use original spare parts.

Warranty

Your new appliance is covered by a warranty. The details of your warranty conditions are on your Warranty Card. Keep the physical receipt which documents your purchase of the appliance and purchase date as you will need to show this for any Warranty repairs. Warranty cannot be claimed without proof of purchase. When the appliance has been provided by a builder, the certificate of occupancy is acceptable as proof of purchase.

Installation

Technical data
  • Gas intake connection 1/2″ BSP
  • Electricity supply 220-240V AC (50-60Hz)
Burner Type Natural Gas
1.0 kPa
ULPG
2.75 kPa
Injector (mm) Nominal Gas Consumption Injector (mm) Nominal Gas Consumption
Auxiliary 0.90 4.0 MJ/h 0.53 3.8 MJ/h
Semi Rapid 1.18 6.9 MJ/h 0.70 6.3 MJ/h
Rapid 1.55 11.7 MJ/h 0.90 10.5 MJ/h
Wok 1.70 13.7 MJ/h 1.00 13.0 MJ/h
Instructions for installation

This appliance shall be installed only by authorised persons and in accordance with the manufacturer’s installation instructions, local gas fitting regulations, municipal building codes, electrical wiring regulations, AS/NZS 5601 – Gas Installations and any other statutory regulations.
Data Label – The Data Label is located on the bottom of the appliance. A duplicate Data Label is supplied to adhere in an accessible area next to the appliance or attach to the user manual. This appliance is suitable for Natural Gas and ULPG; ensure that the available gas supply matches the Data Label and the gas type label.
Ventilation – Ventilation must be in accordance with AS/NZS5601- Gas Installations. In general, the appliance should have adequate ventilation for complete combustion of gas, proper flueing and to maintain temperature of immediate surroundings within safe limits.
Before any procedure, it is important to check that the appliance is DISCONNECTED from the electrical mains. The Manufacturer declines all responsibility for any damage deriving from installations in breach of the regulations in force or from failure to comply with these installation instructions.

Building into kitchen benches

These hobs are designed for installation in kitchen benches. When installed into a corner, the walls or panels above the benchtop must be at least 155mm away from the edge of the hob to ensure adequate air circulation to the burners.
The dimensions of each hob and installation openings are shown in the illustrations included on the following pages. The clearance should refer to the clearance for temperature hazards test in AS/NZS 5263.0 gas test report. If there is no oven beneath the hob, insert a separator panel with a surface at least equal to the opening in the work surface. This panel must be positioned at a maximum distance of 150 mm below the upper surface of the work surface but, in no case, less than 20 mm from the bottom of the hob. If you intend to install an oven beneath the hob, make sure that it is equipped with a cooling system.

Insertion and fixing

Before inserting the hob in the installation opening, place the gasket provided around the bottom edge of the . It is important to fix this gasket evenly, without gaps or overlapping, to prevent liquid from seeping underneath the hob.

  • Remove the pan supports, burner heads and caps. Turn the hob upside down, taking care not to damage the ignition electrodes and the thermocouples.
  •  Place the gasket around the bottom edge of the hob as shown in the illustration on the right.
  • Place the hob in the installation opening and push it down so that the hob is resting firmly on the benchtop. Fit the supplied brackets and screws as shown in the illustration right. Tighten the screws to secure the hob to the benchtop.
Combustible Surfaces as per AS/NZS 5601

Any adjoining wall surface situated within 200mm from the edge of any hob burner must be a suitable non-combustible material for a height of 150mm for the entire length of the hob. Install Range Hoods and Exhaust Fans in accordance with the manufacturer’s instructions, no closer than 600mm above the highest part of the cooking surface for Range Hoods and 750mm for Exhaust Fans.

Installation Cutout Drawing

Connection to the gas supply

There are two ways to make the connection to the main gas line:

  • The hotplate can be connected with rigid pipe as specified in AS/NZS 5601.
  •  The hotplate can be connected with a flexible hose, which complies with AS/NZS 1869 (Australian Approved), 10mm ID, class B or D, no more than 1.2m long and in accordance with AS/NZS5601.

WARNING: Ensure that the hose assembly is restrained from accidental contact with the flue or flue outlet of an under bench oven and it does not contact the hot surfaces of the hotplate, oven, dishwasher or other separate appliance that may be installed underneath or next to the hotplate. The hose should not be subjected to abrasion, kinking or permanent deformation and should be able to be inspected along its entire length. Unions compatible with the hose fittings must be used and connections tested for gas leaks. The supply connection point must be accessible with the appliance installed. Fit the supplied elbow and gasket as shown in the illustration to the right. The gas inlet connection has a 1/2″ BSP male thread. When making the connection, take care not to apply excessive stress by counterbalancing tightening force. Ensure that the available gas A supply is the same as the gas type label B affixed to the base of the hob. If not, contact After-sales service for a Gas Conversion Kit. The gas supply pressure must be adjusted in accordance with the data label for the gas type. Set the minimum level for each burner as described on pages 19 & 20.

Natural Gas

The natural gas regulator supplied must be fitted for natural gas. Ensure the arrow on the regulator points towards the direction of the gas flow. The test point pressure must be adjusted to 1.00 kPa with the largest burner operating on maximum flame.

ULPG

Fit the ULPG test point assembly (supplied in the gas conversion kit). An Australian Approved gas regulator suitable for a supply pressure of 2.75kPa should be part of the gas tank supply.

Electrical connection

This appliance is designed to operate on a power supply voltage of 220-240V, single phase and is fitted with a 10A, 3 pin plug. Before making the connection, make sure that:

  1. The electrical system is able to withstand the load of the appliance (see data label).
  2. The power supply system has an earth connection in good working order in accordance with the regulations in force.
  3.  The general purpose outlet is easily accessible with the appliance installed.

In all cases, the power supply lead must be positioned so that it does not reach a temperature 50°C above the room temperature. An ideal route is shown in the ‘Correct Installation’ below. The cable is guided by cable clips fixed to the side of the cabinet, in order to avoid any contact with any appliance underneath the hob.

Replacing the power supply lead

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid hazard.

Before leaving

When the installation is complete, always check for gas leaks using a soapy solution. Never use a flame to make this check.
Ignite all burners on high flame to ensure correct operation of gas valves, burners and ignition. Turn gas taps to low flame position and observe each burner to ensure they ignite completely at all ports and that the flame is stable. Conduct these checks for each burner individually and concurrently.
When satisfied with the hotplate, please instruct the user on the correct method of operation. In case the appliance fails to operate correctly after all checks have been carried out, please call the After-sales service.

Wiring diagrams

Gas Conversion (NG to ULPG)

If the required gas conversion kit is not supplied with your appliance, contact After-sales service. Gas Conversion shall only be undertaken by authorised persons.
The NG to U-LPG conversion kit contains…

  • Test Point Assembly
  • Auxiliary Jet Ø0.53mm
  • Rapid Jet Ø0.90mm
  • ULPG Gas Type label
  • Semi-Rapid Jet Ø0.70mm
  •  Wok Jet Ø1.00mm
Converting to a different gas type

When converting from Natural Gas to ULPG ensure that the NG regulator is removed and replaced with the Test Point Assembly supplied in this kit. An Australian Approved gas regulator suitable for a supply pressure of 2.75kPa should be part of the gas tank supply and the test point pressure must be adjusted to 2.75kPa.

Changing the jets
  1. Remove pan supports, burner heads and caps.
  2. Use a size 7 socket wrench to unscrew and remove the jets, replacing them with those supplied in this kit. Ensure you use the correct jet for the corresponding burner.
  3. Reassemble the burner heads, caps and pan supports.
  4.  Fit the Gas type label supplied with this kit next to the gas connection point and remove the existing label.
Setting the minimum level
  1. Light one of the burners and turn the tap to minimum flame.
  2. Remove the corresponding control knob.
  3. Use a thin blade screwdriver to turn the by-pass screw located in the brass shaft as shown right. Turn the by-pass screw fully clockwise. The result should be a small, stable flame which is uniform around the entire burner ring. If not, turn the by-pass screw anti-clockwise until satisfied with the flame.
  4. Check that the burner does not go out when the tap is turned quickly from the maximum to the minimum position.
  5. Repeat for each burner.

Gas Conversion (ULPG to NG)

If the required gas conversion kit is not supplied with your appliance, contact After-sales service. Gas Conversion shall only be undertaken by authorised persons.
The ULPG to NG conversion kit contains…

  • NG Regulator
  • Auxiliary Jet Ø0.90mm
  • Rapid Jet Ø1.55mm
  • NG Gas Type label
  • Semi-Rapid Jet Ø1.18mm
  • Wok Jet Ø1.70mm
Converting to a different gas type

When converting from ULPG to Natural Gas ensure that the ULPG test point is removed and replaced with the Australian Approved NG Regulator supplied in this kit. The test point pressure must be adjusted to 1.00kPa with the largest burner
operating on maximum flame.

Changing the jets

  1. Remove pan supports, burner heads and caps.
  2.  Use a size 7 socket wrench to unscrew and remove the jets, replacing them with those supplied in this kit. Ensure you use the correct jet for the corresponding burner.
  3. Reassemble the burner heads, caps and pan supports.
  4. Fit the Gas type label supplied with this kit next to the gas connection point and remove the existing label.
Setting the minimum level
  1. Light one of the burners and turn the tap to minimum flame.
  2. Remove the corresponding control knob.
  3. Use a thin blade screwdriver to turn the by-pass screw located in the brass shaft as shown right. Turn the by-pass screw fully clockwise then turn it anti-clockwise 1/4 turn for the Wok and 1/8 turn for all other burners. The result should be a small, stable flame which is uniform around the entire burner ring. If not, turn the by-pass screw anti-clockwise until satisfied with the flame.
  4. Check that the burner does not go out when the tap is turned quickly from the maximum to the minimum position.
  5. Repeat for each burner.

Troubleshooting

Please complete the troubleshooting before calling for service as user error or installation faults WILL NOT be covered under warranty.
General troubleshooting For all issues with the burners, please check the following items first:

  1. DO NOT cover any part of the cooktop with foil. As well as being very dangerous, this can cause issues with burners not igniting or burning incorrectly.
  2. Make sure all parts of the burner referred to on page 6 are clean and dry. Food particles or built up grime can block the flow of gas.
  3. Check the burner heads and caps are positioned correctly. Compare each burner to the other burners. Check that the caps are on the correct burner head and are sitting flat and even.
  • Both caps positioned correctly
  • The cap on the left is from the wrong burner head
OTHER IMPORTANT WARNINGS:

WARNING: Unattended cooking on a hob with fat or oil can be dangerous – risk of fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
Using pans which are too large for a particular burner may cause higher temperatures on other surfaces such as control knobs. Please see the sizing guide for pans on page 8.

Cooktop issues

Burner clicks but will not light:
Complete the general troubleshooting on page 21 first.
When lighting the burner, be sure to turn the knob to the high flame symbol at the 9 o’clock position (see instructions on page 6) Remove the burner cap. Push the knob (do not turn). When you here the clicking of the ignition, you should be able to see a spark from the ignition candle to the burner head. If you cannot see a spark, call for a service.
Burner does not click when trying to light:
All burners – Check the power supply. The cooktop should be plugged into a power point in the cupboard.
Not all burners – Call the After-sales service.

Burner won’t stay lit:
Complete the general troubleshooting on page 21 first.
Be sure to hold the knob down for at least 5 seconds after the burner lights. This will ensure the flame failure safeguard
(thermocouple) has enough time to heat up.

Uneven flame on burner:
Complete the general troubleshooting on page 21 first. For new installations, be sure cooktop is adjusted for the correct type of gas you are using (Natural gas or ULPG). Your installer should check for correct operation and flame adjustment before leaving.

The flame goes out when turning the burner to the low position:
Complete the general troubleshooting on page 21 first. For new installations, be sure cooktop is adjusted for the correct type of gas you are using (Natural gas or ULPG).Your installer should check for correct operation and flame adjustment before leaving.

Cooktop issues (continued)

Ignitor keeps clicking:
It is most likely some moisture has entered the ignition switches under the knobs. This may be from spillage or when cleaning with liquids. Turn off the cooktop at the power point and allow 24-48 hours for it to dry out before switching it back on.
Note: Water will dry out. Oil will take much longer or may not dry out at all.

All burners spark when trying to light one:
This is normal. The ignition for all the burners is linked. A burner will only light when you turn the knob, providing it with gas. If required, please call the After-sales service.