Hoover Powered Reach Lite Upright Vacuum User Manual

Hoover Powered Reach Lite Upright VacuumImportant Safety Instructions

SAVE THESE INSTRUCTIONS.
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE. THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF USED COMMERCIALLY, THE WARRANTY IS VOID.
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, DAMAGE, OR INJURY:

• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on bottom of the vacuum canister.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close attention is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
• Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
• Do not use with a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
• Do not pull or carry by cord, use the cord as a handle, close a door on a cord or pull the cord around sharp edges or corners. Do not place the product on the cord. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked. Keep free of dust, lint, hair and anything that may reduce air flow.
•  Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the vacuum from falling, always place vacuum at the bottom of stairs on floor. Do not place vacuum on stairs or furniture, as it may result in injury or damage. When using tools, always ensure handle is in an upright position.
• Do not use to pick up flammable or combustible liquids, such as gasoline or fine wood shavings, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use without dirt cup and/or filters in place.
• Always turn off this appliance before connecting or disconnecting the hose or motorized nozzle.
• Unplug this appliance before connecting the air-powered Turbo Tool.
• The hose contains electrical wires. Avoid picking up sharp objects. If hose appears damaged, cut, punctured or wires are exposed, unplug unit and discontinue use. Do not attempt to repair damaged hose, take to an authorized service center for repair.
  WARNING: To Reduce the Risk of Fire and Electric Shock, the Hoover Powered Stair Tool part number 440010888 must be used.
  WARNING: This product contains chemicals known to the state of California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.
  CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage. Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
• Do not use sharp objects to clean out the hose as they can cause damage.
• With brush roll on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Contains transmitter module IC: 12246A-BM77SPPSYC2
This device complies with Industry Canada license-exempt RSS standards(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Assembly

1. Insert the handle into the wand until it clicks in place.
2. Insert the wand into the spine until it clicks in place.
3. Insert hose into canister into canister in place.
4. Place tools onboard.
   Tip – Make sure all pieces click into place.
   Tip – Wrap cord around hooks for convenient storage. Attach the plug end to the cord. Tip – To unwrap cord quickly, rotate cord hook 180 degrees.

User Controls

1. Power the unit ON/OFF.*
2. FloorSense™ ON/OFF.*
3. System Check
   Indicator*
   Refer to the Maintenance section or the Hoover App for directions on how to remove clogs.
4. Suction Control Valve*
   If vacuum is difficult to push, open the Suction Control Valve on the handle.

Getting to Know Your Hoover® REACT™ Upright

Available Tools and Accessories***

***Tools vary by model number. Refer to Hoover.com or Hoover.ca for tools included in each model.

Hoover® FloorSense™ Technology

Hoover® REACTTM with FloorSenseTM technology automatically optimizes cleaning performance on carpet and hard floors.
On carpet, FloorSenseTM automatically increases brush roll speed to lift deep-down embedded dirt.
On hard floors, FloorSenseTM automatically slows the brush roll to prevent the scattering of dirt across the floor.! WARNING!
To reduce the risk of injury from moving parts, unplug before cleaning or servicing.

1. When cleaning CARPET, FloorSense™ automatically increases brush roll speed to lift deep-down embedded dirt.
2. On HARD FLOOR, FloorSense™ automatically slows the brush roll to prevent the scattering of dirt across the floor.
3. BRUSH ROLL will be displayed when the brush roll is jammed or overloaded. Refer to the Maintenance section or the Hoover App for directions on how to clean the brush roll.Tip – To allow FloorSense™ to determine floor type and optimize brush roll speed automatically; ensure the FloorSense™ control is in the ON position.

Using the Hoover App

IMPORTANT: Read all instructions before using this appliance. Hoover® REACTTM vacuums are compatible with the Hoover App. Download the Hoover App to:

1. Register your new vacuum
2. Customize FloorSense™ settings
3. Receive system maintenance reminders
4. Access tips and tricksTip – The vacuum must be powered ON to connect to the Hoover App.
   Tip – The headlights will flash three times when the vacuum connects to your mobile device.
   Apple and the Apple logos are trademarks of Apple, Inc., registered in the U.S., and other countries. App Store is a service mark of Apple Inc.Android, Google Play, and the Google Play logo are trademarks of Google Inc.

Using Your Hoover® REACT™ Upright

Upright Mode

1. Step on the nozzle and pull the handle back.
2. Turn ON the vacuum.
3. Allow FloorSense™ to detect floor type and automatically adjust settings.
   CAUTION
   When the vacuum is reclined with the brush roll switched on, never leave the vacuum in one position for any long period of time.
   Tip – For optimal performance, ensure the FloorSense™ control is switched to the ON position.
   

Portable Lift Mode

For extending reach beyond the floor.

1. Detach the canister from the vacuum spine by pressing Powered Reach™ Mode.
2. Press wand or handle release and pull handle up.
3. Attach the cleaning accessory to the end of the wand or handle.
4. Turn ON the vacuum.

Powred Reach™ Mode – For extending reach under furniture.

1. Detach canister from vacuum spine by pressing Powered Reach™ Mode
2. Turn ON the vacuum.
3. Clean under furniture with a powered nozzle.
   ! CAUTION !
   Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling,
   always place cleaner at the bottom of the stairs or on the floor. Do no place cleaner on stairs or furniture, as it may result in injury or damage. When using tools, always ensure handle is in the upright position.
   ! WARNING !
   To reduce the risk of personal injury, unplug before cleaning or servicing.

Maintenance

Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
Hoover® REACTTM vacuums should have regular maintenance checks to maintain optimal performance and suction. Refer to this manual or your Hoover App to learn how to maintain your vacuum.
Notice: A Thermal Protector has been designed into your cleaner to protect it from overheating. When the Thermal Protector activates, the cleaner will stop running. If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty the dirt cup.
3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, rinsable filters and HEPA filters for any obstructions. Clear obstructions if present.
4. When cleaner is unplugged and motor cools off for 30 minutes, the Thermal Protector will deactivate and cleaning may continue.

If the Thermal Protector continues to activate after following the above steps, your cleaner needs servicing. Refer to the Warranty section in the user manual for servicing information.
Emptying the Dirt Cup:

1. Remove dirt cup by pressing the dirt cup release button.
2. Hold dirt cup over a trash can and press the dirt cup trap door release to empty the dirt cup.
   Tip – Empty dirt cup after every use to maintain optimal performance.! WARNING!
   Do not use a vacuum without dirt cup and dry filters.
   ! WARNING!
   To reduce the risk of personal injury, unplug before cleaning or servicing.

Cleaning the Filters
Rinsable Filters

1. Remove the dirt cup by pressing the dirt cup release button.
2. Access the rinsable filters under the dirt cup.
3. To remove, pull up on the tab provided.
4. rinse under running water until all dirt is out of the filters.
5. Let your filters dry for 24 hours before replacing into vacuum.
   Tip – Replace filters when heavily discolored. Make sure filters are flush to the bottom of the filter housing.

HEPA Filters

Hoover® REACT™ products have 2 HEPA filters. Refer to Getting to Know Your Hoover® REACT™ Powered Reach™ Lite for location.

1. Locate HEPA filters on each side of the vacuum below the dirt cup.
2. Unscrew the vent cover located on the bottom of the canister to access filters.
3. Remove filters and tap on side of the trash can to release excess dirt.
   Tip – DO NOT RINSE HEPA FILTERS. Replace filters when heavily discolored. Do not use your vacuum without all of the filters in place.

Cleaning and Maintaining the Brush Roll

1. To access the brush roll, unscrew the nozzle guard from the nozzle.
2. Remove the brush roll by pulling it up and out from the vacuum belt.
3. Remove any hair or blockages.
4. Replace brush roll and nozzle guard.
   Tip – Rotate brush roll manually to ensure the belt is properly installed. The vacuum is equipped with an automatic brush roll shutoff in the event of overload or jam. Check for obstructions in the brush roll area and remove any obstructions. When obstructions are cleared, resume cleaning as normal.

LUBRICATION: The motor and brush roll are equipped with bearings that contain sufficient lubrication for their lifetime. The addition of lubrication could cause damage. Do not add lubricant to motor or brush roll.

Removing System Clogs

If your vacuum is losing suction, check and remove any clogs.

Check for clogs in the areas highlighted below

Troubleshooting Guide

Any other servicing should be done by an authorized service representative.
If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
Vacuum will not turn ON

• Always be sure to plug it in firmly. A Thermal Protector may have been activated
• unplug and let vacuum cool for 30 minutes. If this does not work, there may be no voltage in the wall plug. Check fuse or breaker in home. If there is a blown fuse or tripped breaker, replace fuse or reset the breaker in the home.

My vacuum is hard to push.
Open the Suction Control Valve near the handle by sliding the valve up.
My vacuum is losing suction.
Be sure to empty the dirt cup if it is full. You may have a clogged filter. Your filter should be rinsed every 4-6 uses. Refer to the Maintenance section or the Hoover App for directions on how to clean your filters.
If problem persists, you may have a clog in the system. Refer to Maintenance in the user manual for directions on removing clogs.
My brush roll is not spinning or FloorSenseTM dashboard is not displaying correctly

1. Unplug and remove any hair or other blockages around the brush roll if FloorSense™ is displaying “HARD FLOOR” while on the carpet.
2. Clean filters. Refer to the Maintenance section or the Hoover App for directions on how to clean filters.
3. Check for clogs in the system. Refer to the Maintenance section or the Hoover App for directions on how to remove clogs.
4. Resume normal operation and FloorSense™ will reset.

I can’t connect my vacuum to the Hoover App
Vacuum must be powered ON to connect to the Hoover App.
For more troubleshooting or FAQ’s please call: 1-877-839-2046 or visit Hoover.com or Hoover.ca if you have any questions.

Service & Warranty

SERVICE & WARRANTY FOR HOOVER® REACT™ POWERED REACH™ LITE PRODUCT
SERVICE INFORMATION
REPRESENTATIVE Call 1-877-839-2046 USA & Canada
In the event that further assistance is required, visit an authorized service center. Find one nearest you by visiting our website at www.Hoover.com or Hoover.ca. Costs of any transportation to and from any place of repair are to be paid by the owner. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts. (the model number and manufacturing code for the vacuum appears on the bottom of the canister.)
LIMITED FIVE-YEAR WARRANTY (DOMESTIC USE)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full five years from the date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States, U.S. Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-877-839-2046 OR visit Hoover® online at www.Hoover.com or Hoover.ca. For additional assistance or information concerning this Warranty or the availability of warranty service outlets, phone the Hoover® Consumer Response Center, Phone 1-877-839-2046, Mon-Fri 8 am-7 pm EST. In Canada, contact Hoover® Canada, Carson Building, 100 Carson St., Etobicoke, Ontario M8W 3R9, Phone: 1-877-839-2046, Mon-Fri 8 am-7 pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover use of the product in a commercial operation (such as maid, janitorial and equipment rental services), filter, brush roll, belt, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales or transfers of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover® Sales and Service Center for warranty service, cost of shipping will be paid one way.
This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of Hoover® products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTlES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAlMlNG THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER.
Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.