LG 16Z90Q NOTEBOOK Owner’s Manual

OWNER’S MANUAL
NOTEBOOK
16Z90Q Series

For the safe and convenient use of the product, please read this owner’s manual before use.

Precautions before Product Use

For the convenience of users, LG PC Manuals are provided in an electronic format.
The images in the owner’s manual may differ depending on the language selected and are subject to change without prior notice.
Any malfunction in the built-in solid-state drive (SSD) may result in loss of stored data. You must back up all critical user data to an external storage device (USB HDD, memory card, etc.).
If you shut the system down before it is completely loaded, the product may not shut down properly. Shut down the system after it is completely loaded.
(It takes about one or two minutes to completely load the system and may vary depending on the conditions.)
For more information on how to use the product, refer to the LG Easy Guide of the LG PC Manuals.
The screen and menu configurations may differ from this manual depending on the status of the Windows and software updates. Also, the version of Windows may differ depending on the model.

Checking the Components

The components shown below are provided when you purchase the product.
Check the components before use.

  • Some of the actual components may differ in shape and color from the pictures depending on the model.
  • When cleaning the product, use a cleaning agent dedicated to the PC. If you use thinner, benzene, alcohol, or other similar agents, the product may be damaged or deformed.
  1. The AC adapter and power cable may differ depending on your country, but there is no difference in their functionality.
  2. The recommended network cable for the optimal network environment is CAT5 or higher.

Product Tour

The actual product may differ in shape and color from the product images included in this owner’s manual.
Front

1. IR LED
2. Webcam
3. Webcam Operation Status Lamp
4. Built-in Microphone		 5. Keyboard
6. Touchpad
7. Power Button []

NOTE

  • You can use hotkeys to use Windows more conveniently.
    For details, refer to the LG Easy Guide of the LG PC Manuals.

1. HDMI Port 1
2. USB-C™ Port (USB 4.0 Gen 3×2 / Thunderbolt™ / Can connect to a LAN adapter / Power Port)
3. Headphone Port
(4-pole Earset Port 2 )		 4. Built-in Speakers
5. microSD Card Slot
6. USB Port (USB 3.2 Gen 2×13)
7. Security Keyhole (Kensington Security Slot)
  1. Depending on the specifications of the device connected to the USB-C™ port, it acts as a USB or Thunderbolt™ port.
    The USB-C™ port provides Quick Charging and Always-On Charging functions for devices that support USB PD (Power Delivery).
  2. The 4-pole ear microphone port supports US type 4-pole standards and the European 4-pole ear microphone may not work properly.
    When using a headset with a microphone (or Bluetooth headset), audio input and output are directed to the connected device and the microphone and speaker on the PC will not work.
    The 4-pole ear/microphone port does not support an external standalone microphone.
  3. The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1×1 and USB 3.2 Gen 2×1. Devices that
    are not authorized or certified for USB connection may not operate normally when connected to the USB port.
    The transmission speed of a USB port may differ depending on the type of storage device in the system (NVMe™, SSD, HDD, etc.) and the connected USB device.

Connecting LAN Adapter

  1. Connect the LAN adapter to the USB-C™ port on the PC.
    • The USB-C™ port can be used without having to differentiate between the top and bottom surfaces.
  2. Connect the network cable (LAN) to the LAN adapter.
  3. Check if you can connect to the internet properly.

Connecting to AC (mains) Power

The AC adapter is used to power and charge the PC.

  • Do not use any other AC adapter than the one that was provided when you purchased this product.
  • The power cable and AC adapter may differ depending on your country or region.
    1 Connect one end of the cable to the AC adapter and the other end to a power outlet.
  • The AC adapter can be used from 100 V to 240 V.
    2 Connect the AC adapter jack to the PC USB-C™ port.
  • Ensure that the power jack linked to the AC adapter and product is connected firmly. When the AC adapter is connected, the AC adapter lamp turns on.
    • Status Power Lamp
    On When the AC adapter is connected and charging is complete.
    Blinking When the AC adapter is connected and is charging.
    Off The AC adapter is not connected.

     

  • If the laptop has entered the Hibernate mode or has turned off after a low battery alarm, the laptop will not turn back on but the AC adapter lamp will blink three times when the power button is pressed.
    If this is the case, connect the AC adapter and charge the battery sufficiently before trying to use the laptop again.

    • System Shutdown / Power Off

    Press the [] key or [Ctrl] + [ESC] to display the Start menu.
    – Press the Start button [ ] > Power button [ ] and select [Shut down].

    Important Safety Precautions

    Check the following ‘Important Safety Precautions’ to prevent unexpected danger or damage in advance.
    ‘Important Safety Precautions’ is divided into ‘WARNING’ and ‘CAUTION.’
    WARNING: Noncompliance with the instruction may cause serious physical damage or fatal injuries.
    CAUTION: Noncompliance with the instruction may cause minor damage to the body or the machine.

    While Using the Product

    WARNING

    Use batteries certified and acknowledged by
    LG Electronics Inc.
    •Otherwise, an explosion or fire may occur.    		 Keep the battery away from heat.
    •Otherwise, an explosion or fire may occur
    60 °C or more or high-humidity spaces, for example, inside cars or in kitchens, should be avoided when you use or store it.
    •Otherwise, an explosion or fire may occur.    		 If you find leakage or smell a bad odor from the battery, contact your local authorized service center.
    •Otherwise, an explosion or fire may occur
    Do not use the product on top of a carpet, bed or other soft furnishings; also, do not cover the adapter under the blanket.
    •The product may malfunction, cause a fire, or bum the user due to temperature rise.    		 Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip.
    •Otherwise, this may cause damage to the battery, fire or a burn due to overheating in the battery.
    Do not leave the product powered on in a space without sufficient ventilation (i.e. bags or carry cases).
    •The battery may overheat and cause a fire.    		 Charge the battery only with the provided instrument.
    •Otherwise, the battery may be damaged
    presenting a risk of fire.
    Do not bend the cable for the AC adapter too much.
    •Otherwise, the wires inside the cable may break and cause an electric shock or fire.

    Guide on Battery Usage

    When the PC is not used for an extended period of time, keep the battery level at 50 % to increase the battery lifespan. Use the Extend Battery Life function in the LG Smart Assistant. You can limit
    the battery charge to 80 % of the maximum charging capacity to increase the battery lifespan.
    To increase battery lifespan, use the battery for a while before charging it rather than keeping the battery completely charged. If you don’t use the product for a long time with the battery completely charged, the battery lifespan may decrease.

    NOTE

    • This product has a built-in battery pack. After purchasing your PC, be sure to charge the battery pack completely before using it for the first time.
      – Batteries are consumable items that gradually lose battery life when they are used for long periods.
      – The internal battery cannot arbitrarily be removed or replaced. Removing it may void the warranty.
      – If you need to remove or replace the battery, please visit a designated service center.
      – We charge a fee for removing or replacing the battery.

    Pre-Tech Support Checklist

    Troubleshooting
    If the following symptoms appear while using the product, check again.
    It may not be a malfunction.

    Symptom Cause and Solution
    Some of the
    Windows functions
    do not work
    normally or are not
    supported.    		 • Depending on the product, some of the Windows functions may not be supported and you may need to purchase separate hardware, drivers or software to use these functions. In addition, you may need to also update the BIOS. The Auto Update function of Windows is always activated. Updating Windows may incur Internet usage fees as well as additional system requirements for the storage device or the hardware. For more information, refer to the website https://www.microsoft.com.
    Part of LG Software
    is not installed.    		 • The UWP app provided by LG Electronics can only be installed through the Microsoft Store. Access the Microsoft Store and search for the app to install it. For more information on the app, refer to LG Easy Guide of the LG PC Manuals.
    The screen color
    does not display
    properly.    		 • Check if Reader Mode is on. When the Reader mode
    is on, turn the setting off.
    – Press the Start button [ ] to turn the [All apps]  > [LG Smart Assistant] > [Display Setting] >
    [Reader Mode] settings off.
    • Using the Reader mode and the Night mode at the same time can cause color distortion. Turn the Reader mode settings off or change the Night mode to [Off].
    – Turning off Night light: Press the Start button [ ] and select Settings [] > [System] >
    [Display] > [Night light] > [Off].
    • If the screen still does not properly display, contact the LG Electronics service center.
    – Reader mode controls the brightness and color of the LCD screen to look like printed paper and
    protect the user from eyestrain.
    The power does not
    turn on.    		 • Check if the power cord is connected.
    • After disconnecting the power cord and reconnecting it, press the power button of the product.
    • If the laptop does not power on after connecting the power cord, remove the adapter and hold the power button down for at least 6 seconds to reset the system. Once the system has reset, press the power button again to turn on the computer.
    The system stops
    during use or does
    not properly turn
    off.    		 • Remove the adapter and hold the power button down for approximately 6 seconds to reset the
    system. Once the system has reset, press the power button again to turn on the computer.
    – Caution: Unsaved data may be lost. Pressing the power button while the PC is in use may cause
    damage to the hard disk or a system error.
    The touchpad is not
    functioning properly.    		 • Press the Start button [ ] and run [All apps] > [LG Smart Assistant]. Then press [Dashboard] > [Touchpad].
    • If the touchpad does not function properly, the touchpad is either in the Touchpad Off (disabled)
    state or Touchpad Auto (disabled when the mouse is connected) state.
    – For details on the touchpad settings, refer to the LG Easy Guide of the LG PC Manuals.
    You selected the
    wrong display
    language for
    Windows.    		 • Refer to [Recovering the System] in the LG Easy Guide of the LG PC Manuals to initialize the PC and set the language again.
    • All data will be lost during the initialization, so you must back up all critical data in advance.
    The wireless
    network is not
    connected.    		  Press [Fn] + [F6] to check if the wireless network of the device is turned off.
    – Press [Fn] + [F6] to set airplane mode to [OFF].
    Click the Wi-Fi [] icon on the right side of the Microsoft™, MS™, WinPE™, and Windows® are the registered trademarks of
    Microsoft Corporation™. taskbar and check if AP displays properly.
    • Every time you press [Fn] + [F6], the wireless network and airplane mode turns on or off.
    • You may not be able to connect to a secure wireless network. Ask the wireless network administrator.
    • Reinstall the wireless LAN driver.
    A certain site or
    program does not
    run.    		 • Press the Start button [ ] and then select  [All apps] > [Windows Tools] > [Control Panel].
    •  Select [View by] > [Small icons] > [User Accounts] > [Change User Account Control settings] > [Never notify] > [OK].
    – LG Electronics and Microsoft recommend using User Account Control.
    I want to reinstall
    the driver.    		 • Press the Start button [ ] and then select Settings [ ] > [Apps] > [Apps & features].
    Then remove the driver to be reinstalled.
    • Press the Start button [  ], select and run [All apps] > [LG Update & Recovery]. Then, use
    the [Required Updates] or [Update list] menu to reinstall the drivers.
    An error message
    appears.    		 • Check if the system is infected with a virus or malicious code.

    Appendix

    Registered Trademark and Open Source Information
    Microsoft™, MS™, WinPE™, and Windows® are the registered trademarks of Microsoft Corporation™.
    USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum.
    Thunderbolt™ and Thunderbolt™’s logo are the trademarks of Intel Corporation in the U.S.A. and/or other countries.
    microSD® and the microSD logo are trademarks or registered trademarks of SD-3C, LLC.
    Wi-Fi® is a registered trademark of Wi-Fi Alliance Corporation.
    To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open-source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices, and other relevant documents please visit https://opensource.lge.com.
    LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to.
    This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

    Wireless function S/W: Version 22 or Version 23
    Wireless LAN Specifications

    Frequency Range Output Power (Max)
    (2400 – 2483.5 MHz) IEEE802.11 b/g/n/ax mode 20 dBm EIRP max (100 mW)
    (5150 – 5725 MHz) IEEE802.11 a/n/ac/ax mode 23 dBm EIRP max (200 mW)
    The Low band 5.15-5.35 GHz is for indoor use only.
    (5745 – 5875 MHz) IEEE802.11 a/n/ac/ax mode 13.98 dBm EIRP max (25 mW)
    (5925 – 6425 MHz) Wi-Fi 6E mode 23 dBm EIRP max (200 mW)
    (2400 – 2483.5 MHz) Bluetooth 13 dBm EIRP max (20 mW)

    Regulatory Notices

    Hereby, LG Electronics declares that the radio equipment type PC is in compliance with the relevant statutory requirements. The full text of the UK declaration of conformity is available at the following internet address: http://www.lg.com/global/support/cedoc/cedoc#
    The use of the 5150-5350 MHz and 5945-6425 MHz band (if applicable) is restricted to indoor use only. This restriction exists in the United Kingdom (UK).

    Hereby, LG Electronics declares that the radio equipment type PC is in compliance with Directive 2014/53/EU.
    The full text of the EU declaration of conformity is available at the following internet address: http://www.lg.com/global/support/cedoc/cedoc#
    The use of the 5150-5350 MHz and 5945-6425 MHz band (if applicable) is restricted to indoor use only.
    This restriction exists in Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Northern Ireland (UK(NI)), Switzerland (CH), Iceland (IS), Liechtenstein (LI) and Norway (NO).

    MEMO

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