NEC SV9100 Starter Kit User Guide

NEC SV9100 Starter Kit

  • Placing an Internal Call
    • Lift handset
    • Dial extenson or pess a speed dial
  • Placing an External Call
    • Lift handset
    • Dial access code 9 + number
  • Answering a Call
    • Lift haandset, press line key if necessary OR
    • Press headset or speaker button
  • Placing a Call on Hold
    • While on a call press HOLD
    • Line key will flash
      Note: A hed call will ring back after 2 min.
  • Retrieving a Held Call
    • Press the Flashing Line Key (external calls) OR
    • Press ICOM (internal calls)
  • Redial
    • Press REDIAL To scroll, press up or down
    • To dial, lift the handset or press speaker
  • Directory
    • Press DIRECTORY To scroll, press up or down
    • To dial, lift the handset or press speaker

Transferring a Call

  • Blind Transfer
    • While on a call, pressq TRANSFER
    • Dial extension or press a speed dial
    • Hang up to complete the transfer
  • Consult Transfer
    • While on a call, press TRANSFER
    • Dial extension or press a speed dial
  • Or 
    •  Hang up to complete the transfer
    • Press the flashing line key to abandon the transfer and return to the original call Wait for an answer, then announce the call
  • Transfer to Voicemail
    • While on a call, press TRANSFER
    • Dial extension or press a speed dial
    • Press the VM softkey and hang up
  • Transferring a Call
    • While on a call, press CONF
    • Dial extension or press a speed dial
    • Wait for an answer, then announce the conference call
    • Press ADD
    • Press BEGIN and all parties are connected

Park

    • While on a call, press TRANSFER
    • press PARK
    • Enter a park location 01-64 OR view park location within the LCD display screen
    • Hang up
  • Park Retrieve
    • Lift handset and press PARK RET
    • Dial Park location 01-64
    • Parked call is now connected
  • Forwarding Calls
    Send calls to a different number To Activate
    • Lift handset and press SPEAKER
    • press CFA
    • Press 1 to set
    • Dial extension or 9 + phone number
    • Hang up
  • To Activate
    • Lift handset and press SPEAKER
    • press CFA
    • Press 0 to cancel
    • Hang up
  • Call Redirect
    Send a ringing call directly to voice mail
    • While phone is ringing, press Call
    • REDIRECT button

Do Not Disturb

  • To Activate (Manual)
    • Press PROG
    • Press DND
    • Press SET
    • Press ALL
  • To Activate (Manual)
    • Press PROG
    • Press DND
    • Press SET
    • Press CANCEL
  • right Forward
    Main number will be sent to a predetermined location
    • Press NIGHT to activate/deactivate
      Message Waiting Light
      Located in the Top Center of the phone, when you have a voicemail, this will be lit up red

SoftKeys

The softkeys are the buttons located directly below the LCD display When the Phone is Idle:

    • List – Scroll through redial and incoming call lists
    • Dir – Access speed dialing and extension lists
    • VMSG – Call voice mail
    • Prog – Change call forwarding location
  • Audio Control
    Located in the lower right corner of the phone. Increase volume by pressing up and decrease volume by pressing down
    • When the phone is idle, screen contrast is adjusted
    • While on a call, adjust the volume of the speaker or receiver
  • Ringer Volume
    • Press SPEAKER
    • Dial 729
    • Use Navigation button, press up to increase, press down to decrease
  • Changing the Ringtone
    • Press SPEAKER
    • Dial 720
    • Press 1 for internal calls, 2 for external calls
    • Press 1 through 8 to hear the different rings
    • Press SPEAKER
      Note: The last one you listen to will be your ring tone
  • Programming a One Touch Button
    Any button on your phone that does not have a designated feature or line appearance may be programmed as a speed dial.
  • Programming
    • Lift handset or press SPEAKER
    • Dial 751
    • Press line key to be programmed
    • Dial phone number (Include 9 for external numbers)
    • Press HOLD
    • Enter the name using your keypad
      • 1 = Special Characters
      • 2 through 9 = Alphabet
      •  = Numerical Symbols
      • 0 = Punctuation
      • # = Next space
      • ## = Space
      • Feature = Backspace
    • Press HOLD
    • Hang up
  • To Clear a Button
    • Press SPEAKER
    • Dial 751
    • Press button you wish to clear
    • Dial 00
    • Press SPEAKER

Training Links:
http://www.loffler.com/support/training/voice-solution-training/nec-telephony-phone-systems/