Beko RCNE366E40ZXBN Refrigerator User Manual

BEKO RCNE366E40ZXBN Refrigerator

Safety and environment instructions

This section provides the safety instructions necessary to prevent the risk of injury and material damage. Failure to observe these instructions will invalidate all types of product warranty. Intended use

WARNING:

1. Keep ventilation openings, in the appliance enclosure or in the built-instructure, clear of obstruction.
2. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
3. Do not damage the refrigerant circuit.
4. Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, offices and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.

General safety

• This product should not be used by persons with physical, sensory and mental disabilities, without sufficient knowledge and experience or by children. The device can only be used by such persons under supervision and instruction of a person responsible for their safety. Children should not be allowed to play with this device.
• In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do not pull the cable to plug off, always hold the plug.
• Do not plug in the refrigerator if the socket is loose.
• Unplug the product during installation, maintenance, cleaning and repair.
•  If the product will not be used for a while, unplug the product and remove any food inside.
• Do not use the product when the compartment with circuit cards located on the upper back part of the product (electrical card box cover) (1) is open.
• Do not use steam or steamed cleaning materials for cleaning the refrigerator and melting the ice inside. Steam may contact the electrified areas and cause short circuit or electric shock!
• Do not wash the product by spraying or pouring water on it! Danger of electric shock!
• In case of malfunction, do not use the product, as it may cause electric shock. Contact the authorised service before doing anything.
• Plug the product into an earthed socket. Earthing must be done by a qualified electrician.
• If the product has LED type lighting, contact the authorised service for replacing or in case of any problem.
• Do not touch frozen food with wet hands! It may adhere to your hands!
• Do not place liquids in bottles and cans into the freezer compartment. They may explode.
• Place liquids in upright position after tightly closing the lid.
• Do not spray flammable substances near the product, as it may burn or explode.
• Do not keep flammable materials and products with flammable gas (sprays, etc.) in the refrigerator.
• Do not place containers holding liquids on top of the product. Splashing water on an electrified part may cause electric shock and risk of fire.
• Exposing the product to rain, snow, sunlight and wind will cause electrical danger. When relocating the product, do not pull by holding the door handle. The handle may come off.
• Take care to avoid trapping any part of your hands or body in any of the moving parts inside the product.
• Do not step or lean on the door, drawers and similar parts of the refrigerator. This will cause the product to fall down and cause damage to the parts.
• Take care not to trap the power cable.

HC warning
If the product comprises a cooling system using R600a gas, take care to avoid damaging the cooling system and its pipe while using and moving the product. This gas is flammable. If the cooling system is damaged, keep the product away from sources of fire and ventilate the room immediately.|
CAUTION: The label on the inner left side indicates the type of gas used in the product.

For models with water dispenser

• Pressure for cold water inlet shall be maximum 90 psi (6.2 bar). If your water pressure exceeds 80 psi (5.5 bar), use a pressure limiting valve in your mains system. If you do not know how to check your water pressure, ask for the help of a professional plumber.
• If there is risk of water hammer effect in your installation, always use a water hammer prevention equipment in
  your installation. Consult Professional plumbers if you are not sure that there is no water hammer effect in your installation.
• Do not install on the hot water inlet. Take precautions against of the risk of freezing of the hoses. Water temperature operating interval shall be 33°F (0.6°C) minimum and 100°F (38°C) maximum.
• Use drinking water only.

1.2. Intended use

• This product is designed for home use. It is not intended for commercial use.
• The product should be used to store food and beverages only.
• Do not keep sensitive products requiring controlled temperatures (vaccines, heat sensitive medication, medical supplies, etc.) in the refrigerator.
• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
• Original spare parts will be provided for 10 years, following the product purchasing date.

1.3. Child safety

• Keep packaging materials out of children’s reach.
• Do not allow the children to play with the product.
• If the product’s door comprises a lock, keep the key out of children’s reach.

Compliance with WEEE Directive and Disposing of the Waste Product
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive 

• This product complies with EU WEEE Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Your Refrigerator

1. Adjustable door shelves
2. Indıcator Panel
3. Egg tray
4. Bottle shelf
5. Adjustable front feet
6. Freezer compartment
7. Freezer fan
8. Crisper
9. The dairy (cold storage) compartment
10. Crisper cover
11. Adjustable shelves
12. Wine cellar
13. Fan
14. VioLED

 May not be available in all models
Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

Installation

Appropriate Installation Location
Contact an Authorized Service for the installation of the product. In order to prepare the product for use, refer the information in the user manual and ensure that electrical installation and water installation are appropriate. If not, call a qualified electrician and technician to have any necessary arrangements carried out.

WARNING: Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.
WARNING: Product must not be plugged in during installation. Otherwise, there is the risk of death or serious injury!
WARNING:
If the door clearance of the room where the product shall be place is so tight to prevent passing of the product, remove the door of the room and pass the product through the door by turning it to its side; if this does not work, contact the authorized service.

• Place the product on an even floor surface to prevent jolts.
• Install the product at least 30 cm away from heat sources such as hobs, heater cores and stoves and at least 5 cm away from electrical ovens.
• Product must not be subjected to direct sun light and kept in humid places.
• Appropriate air ventilation must be provided around your product in order to achieve an efficient operation. If the product is to be placed in a recess in the wall, pay attention to leave at least 5 cm distance with the ceiling and side walls.
• Please provide at least 5cm distance for air circulation between the back side of your product and the wall to avoid condensation on the rear panel of product.
• Your product requires adequate air circulation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls.
• If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall and the side walls. Check if the rear wall clearance protection component is present at its location (if provided with the product). If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room. The clearance at the rear is important for efficient operation of the product.

Attaching the plastic wedges
Use the plastic wedges in the provided with the product to provide sufficient space for air circulation between the product and the wall.

1. To attach the wedges, remove the screws on the product and use the screws provided with the wedges.
2. Attach 2 plastic wedges on the ventilation cover as shown in the figure. 

Adjusting the Feet
If the product stands unbalanced after installation, adjust the feet on the front by rotating them to the right or left. 

Electrical Connection

WARNING: Do not make connections via extension cables or multi-plugs.
WARNING: Damaged power cable must be replaced by the Authorized Service Agent.
CAUTION: If two coolers are to be installed side by side, there should be at least 4 cm distance between them.

• Our company shall not be liable for any damages that will arise when the product is used without grounding and electrical connection in accordance with the national regulations.
• Power cable plug must be within easy reach after installation.
• Do not extension cords or cordless multiple outlets between your product and the wall outlet.

Preparation

• For a freestanding appliance; ‘this refrigerating appliance is not intended to be used as a built-in appliance.
• Your refrigerator should be installed at least 30 cm away from heat sources such as hobs, ovens, central heater and stoves and at least 5 cm away from electrical ovens and should not be located under direct sunlight.
• The ambient temperature of the room where you install your refrigerator should at least be -5°C. Operating your refrigerator under cooler conditions is not recommended with regard to its efficiency.
• Please make sure that the interior of your refrigerator is cleaned thoroughly.
• If two refrigerators are to be installed side by side, there should be at least 2 cm distance between them.
• When you operate your refrigerator for the first time, please observe the following instructions during the initial six hours.
• The door should not be opened frequently.
• It must be operated empty without any food in it.
• Do not unplug your refrigerator. If a power failure occurs out of your control, please see the warnings in the “Recommended solutions for the problems” section.
• Original packaging and foam materials should be kept for future transportations or moving.
• The baskets/drawers that are provided with the chill compartment must always be in use for low energy consumption and for better storage conditions.
• Food contact with the temperature sensor in the freezer compartment may increase energy consumption of the appliance. Thus any contact with the sensor(s) must be avoided.
• In some models, the instrument panel automatically turns off 5 minutes after the door has closed. It will be reactivated when the door has opened or pressed on any key.
• Due to temperature change as a result of opening/closing the product door during operation, condensation on the door/body shelves and the glass containers is normal.
• Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy under these circumstances.

Operating the product

Indicator panel
Indicator panel allows you to set the temperature and control the other functions related to the product without opening the door of the product. Just press the inscriptions on relevant buttons for function settings.

1. Power Failure / High temperature / Error status indicator
   This indicator ( ! ) illuminates in case of power failure, high temperature and error warnings.
   When the temperature of the freezer compartment is heated up to a critical level for the frozen food, the maximum value reached by the freezer compartment temperature flashes on the digital indicator.
   Check the food in the freezer compartment. This is not a malfunction. The warning may be deleted by pressing any button or on high temperature alarm off button. (Cancelling by pressing any button is not applicable for every model.) This indicator ( ! ) illuminated when a sensor failure occurs, too. When this indicator is illuminated, “E” and  figures such as “1,2,3…” are displayed alternatively on the temperature indicator. These figures on the indicator inform the service personnel about the error.
2. Energy saving function (display off)
   If the product doors are kept closed for a long time energy saving function is automatically activated and energy saving symbol is illuminated.   When energy saving function is activated, all symbols on the display other than energy saving symbol will turn off. When the Energy Saving function is activated, if any button is pressed or the door is opened, energy saving function will be canceled and the symbols on display will return to normal.
   CAUTION: Figures in this user manual are schematic and may not match the product exactly. If the subject parts are not included in the product you have purchased, then those parts are valid for other models. Energy saving function is activated during delivery from factory and cannot be canceled.
3. Quick fridge function
   The button has two functions. To activate or deactivate the quick cool function press it briefly. Quick Cool indicator will turn off and the product will return to its normal settings.
   CAUTION:
   Use quick cooling functi ion when you want to qu ckly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product.
   If you do not cancel i it, qu ick cool ng w ll cancel tself automatically after 1 hours or when the fridge compartment reaches to the required temperature.
   If you press the quick cooling button repeatedly with short intervals, the electronic circuit protection will be activated and the compressor will not start up immediately.
   This function is not recalled when power restores after a power failure.
4. Fridge compartment temperature setting button
   Press this button to set the temperature of the fridge compartment to 8,7,6, 5,4,3, 2 ,1 ,8… respectively. Press this button to set the fridge compartment temperature to the desired value.
5. Vacation Function
   In order to activate vacation function, press the this button for 3 seconds, and the vacation mode indicator will be activated. When the vacation function is activated, “- -” is displayed on the fridge compartment temperature indicator and no active cooling is performed on the fridge compartment. It is not suitable to keep the food in the fridge compartment when this function is activated. Other compartments shall be continued to be cooled as per their set temperature. To cancel this function press Vacation function button again.
6. Termination of the High Temperature Warning:
   In case of power failure/high temperature warning, you may delete the warning by pressing any button on the indicator or high temperature alarm off button for 1 second after checking the food inside the freezer compartment.
   Note: Cancelling by pressing any button is not applicable for every model.
7. Key lock
   Press key lock button simultaneously for 3 seconds. Key lock symbol will light up and key lock mode will be activated. Buttons will not function if the Key lock mode is active. Press key lock button simultaneously for 3 seconds again. Key lock symbol will turn off and the key lock mode will be exited. Press the key lock button if you want to prevent changing of the temperature setting of the refrigerator .
   
8. Eco fuzzy
   Press and hold eco fuzzy button for 1 seconds to activate eco fuzzy function. Refrigerator will start operating in the most economic mode at least 6 hours later and the economic usage indicator will turn on when the function is active . Press and hold eco fuzzy function button for 3 seconds to deactivate eco fuzzy function. This indicator is illuminated after 6 hours when eco fuzzy is activated.
9. Freezer compartment temperature setting button
   Press this button to set the temperature of the freezer compartment to -18,-19,-20,-21, -22, -23,-24, -18… respectively. Press this button to set the freezer compartment temperature to the desired value.
10. Quick freeze function button/ icematic on-off button
    Press this button to activate or deactivate the quick freezing function. When you activate the function, the freezer compartment will be cooled to a temperature lower than the set value.
    To turn on and off the icematic press and hold it for 3 seconds.
    CAUTION: Use the quick freeze function when you want to qu ckly freeze the food placed in fridge compartment. If you want to freeze large amounts of fresh food, activate this function before putting the food into the product. If you do not cancel i it, Quick Freeze wIll cancel itself automatically after 24 hours or when the fridge compartment reaches to the required temperature. This function is not recalled when power restores after a power failure.
11. Economic usage indicator Indicates that the product is running in energy-efficient mode. ( )This indicator will be active if the Freezer Compartment temperature is set to -18 or the energy efficient cooling is being performed due to Eco-Extra function.

Dual cooling system
Your refrigerator is equipped with three separate cooling systems to cool the fresh food compartment, frozen food compartment. Thus, air and odour in the fresh food compartment and frozen food compartment do not get mixed. Thanks to these two separate cooling systems, cooling speed is much higher then other refrigerators. Also additional power saving is provided since the defrosting is performed individually.

Freezing fresh food 

• Wrap the food or place them in a covered container before putting them in the refrigerator.
• Hot food and beverages must cool down to the room temperature before putting them in the refrigerator.
• The food that you want to freeze must be fresh and in good quality.
• Divided the food into portions according to your family’s daily or meal based consumption needs.
• Pack the food in an airtight manner to prevent them from drying even if they are going to be stored for a
• Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odour, oils and acids and they must also be airtight. Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep-freezers.
• Take special care not to mix already frozen food and fresh food.(They should not to be allowed to come in contact with the previously frozen items to prevent their partial thawing.)
• Frozen food must be used immediately after they are thawed and they should never be re-frozen.
• Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
• Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
• It is advised that provided cold packs are used as described below prior to using quick freeze function. It improves storage and quıck -freezing performance of your freezer compartment.
• Maximum frozen food storage volume is achieved without using the drawers and the upper shelf cover provided in the freezer compartment. Energy consumption of your appliance is declared while the freezer compartment is fully loaded on shelves without the use of the drawers and upper shelf cover. Use the given wire shelf at the bottom of the freezer compartment for a better energy consumption performance.
• It is recommended that you place foodstuffs on top shelf of freezer for initial freezing.

Recommendations for preserving the frozen food 

•  Frozen food that you have purchased should be stored in accordance with the frozen food manufacturer’s instructions for a ( 4 star) frozen food storage compartment.
• Note the following to ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained:
  1. Put packets in the freezer as quickly as possible after purchase.
  2. Make sure that contents of the package are labelled and dated.
  3. Check whether the “Use By” and “Best Before” dates on the packaging are exceed or not.

Placing the food 

Changing the door opening direction
Door opening direction of your refrigerator can be changed according to the place you are using it. If this is necessary, please call your nearest Authorized Service.

Recommendations for freshfood compartment
May not be available in all models In case of multiple options are present glass shelves must be placed so that the air outlets at the backwall are not blocked, prefably air outlets are remaining below the glass shelf. This combination may help impoving air distribution and energy efficiency. 

Open door warning
An audio warning will be given when the fridge or freezer compartment door of your product is left open for a certain period of time. This audio warning signal will mute when any button on the indicator is pressed or when the door is closed.

Changing the illumination lamp
To change the Bulb/LED used for illumination of your refrigerator, call your AuthorisedService. The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way. The lamps used in this appliance have to withstand extreme physical conditions such as temperatures below -20 °C. (only chest and upright freezer)

Deodoriser Module (FreshGuard)
The deodoriser module quickly eliminates the bad smells in your refrigerator before they permeate the surfaces. Thanks to this module, which is placed on the ceiling of the fresh food compartment, the bad odours dissolve while the air is actively being passed on the odour filter, then the air that has been cleaned by the filter is re-emitted to the fresh food compartment. This way, the unwanted odours that may emerge during the storage of foods in the refrigerator are eliminated before they permeate the surfaces.
This is achieved thanks to the fan, LED and the odour filter integrated into the module. In daily use, the deodoriser module will turn on automatically on a periodic basis. To maintain efficient performance, it is recommended to have the filter in the deodoriser module by the authorised service provider every 5 years. Due to the fan integrated into the module, the noise you will hear during operation is normal. If you open the door of the fresh food compartment while the module is active, the fan will pause temporarily and resume where it has left off after some time the door is closed again. In case of power failure, the deodoriser module will resume where it has left off in the total operation duration once the power is back.
Info: It is recommended to store aromatic foods (such as cheese, olives and delicatessen foods) in their packaging and sealed to avoid bad odours that may result when smells of various foods get mixed. Besides, it is recommended to take spoiled foods out of the refrigerator quickly to prevent the other foods from getting spoiled and avoid bad odours.

The dairy (cold storage) compartment
Provides lower temperature than the refrigerator compartment. Use this compartment to store delicatessen (salami, sausages, dairy products and etc. ) that requires lower storage temperature or meat, chicken or fish products for immediate consumption. Do not store fruits and vegetables in this compartment. 

Blue light/HarvestFresh
*May not be available in all models

For the blue light,
Fruits and vegetables stored in the crispers that are illuminated with a blue light continue their photosynthesis by means of the wavelength effect of blue light and thus preserve their vitamin content.

ForHarvestFresh,
Fruits and vegetables stored in crispers illuminated with the HarvestFresh technology preserve their vitamins for a longer time thanks to the blue, green, red lights and dark cycles, which simula-te a day cycle. If you open the door of the refrige-rator during the dark period of the HarvestFresh technology, the refrigerator will automatically detect this and enable the blue-green or red light to illuminate the crisper for your conve-nience. After you have closed the door of the refrigerator, the dark period will continue, representing the night time in a day cycle.

Maintenance and cleaning

Cleaning your fridge at regular intervals will extend the service life of the pro- duct.
WARNING: Unplug the product before cleaning it.

• Never use gasoline, benzene or similar substances for cleaning purposes.
• Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
• For non-No Frost products, water drops and frosting up to a fingerbreadth occur on the rear wall of the Fridge compartment. Do not clean it; never apply oil or similar agents on it.
• Only use slightly damp microfiber cloths to clean the outer surface of the product. Sponges and other types of cleaning cloths may scratch the surface
• Dissolve one teaspoon of bi-carbonate in half litre of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the refrigerator with this cloth and the dry thoroughly.
• Make sure that no water enters the lamp housing and other electrical items.
• If you will not use the refrigerator for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.
• Check regularly that the door gaskets are clean. If not, clean them.
• To remove door and body shelves, remove all of its contents.
• Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.
• Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Avoiding bad odours 

• Materials that may cause odour are not used in the production of our refrigerators. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odour. Pay attention to following to avoid this problem:
• Keeping the refrigerator clean is important. Food residuals, stains, etc. can cause odour. Therefore, clean the refrigerator with bi-carbonate dissolved in water every few months. Never use detergents or soap.
• Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours.
• Never keep the food that have passed best before dates and spoiled in the refrigerator.

Protecting the plastic surfaces
Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed contai-ners as they damage the plastic surfaces of the refrigerator. If oil is spilled or sme-ared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.

Troubleshooting

Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

• The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
• The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL, CONTROL and FLEXI ZONE). 

• The door is opened too frequently >>> Take care not to open the product’s door too frequently.
• The environment is too humid. >>> Do not install the product in humid environments.
• Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
• The product’s door is left open. >>> Do not keep the product’s door open for long periods.
• The thermostat is set to too low temperature. >>> Set the thermostat to appropriate temperature.

Compressor is not working. 

• In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.
• The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature setting.
• The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator’s operating noise is increasing while in use.

• The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long. 

• The new product may be larger than the previous one. Larger products will run for longer periods.
• The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
• The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
• The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.
• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.

The re is condensation on the product’s internal walls.

• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.

There is condensation on the product’s exterior or between the doors. 

• The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

The interior smells bad. 

• The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.
• The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms may spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the product.
• The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.

The vegetable bin is jammed.

• The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.
• If The Surface Of The Product Is Hot.
• High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!Be careful when touching these areas.

WARNING: If the problem persists after following the instructions in this section, contact your vendor or an Authorised Service. Do not try to repair the product.

The door is not closing.  

• Food packages may be blocking the door. >>> Relocate any items blocking the doors.
• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions
(see the “Self-Repair” section). Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC. However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee.

Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door handles,door hinges, trays, baskets and door gaskets (an updated list is also available in support.beko.com as of 1st March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com. For your safety, unplug the product before attempting any self-repair. Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.

Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board,inverter board, display board, etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above. The spare part availability of the refrigerator that you purchased is 10 years. During this period, original spare parts will be available to operate the refrigerator properly The minimum duration of guarantee of the refrigerator that you purchased is 24 months.