Nokia TWS-XPR True Wireless Earbuds User Guide

Wireless Earbuds

User guide

Safety guide

Important safety instructions

  • Please read this user guide and warranty manual carefully before using the product for the first time.
  • Do include this user guide if passing the product on to new users.
  • Please inspect the product before use. If there are signs of defects, please stop using the product immediately.
  • Use only the product in environments where wireless Bluetooth®transmission is permitted.

Preventing damage to health and accidents

  • Do not listen at high volumes, especially for extended periods, to prevent hearing injury.
  • The permanent magnetic fields created by this product may interfere with medical implants such as cardiac pacemakers and implanted defibrillators (ICDs). Please always maintain a distance of at least 10cm (3.94”) between the products’ magnetic component/s and implanted medical device/s at all times.
  • Keep this product, its accessories and packaging out of reach of young children or pets, as these may pose choking hazards.
  • Do not use the product in an environment that requires your special-attention (e.g. in traffic).

Preventing damage to the product and malfunctions

  • Always keep the product dry and avoid exposure to heat sources (including hairdryers, heaters, prolonged strong sunlight etc.) as this may result in product deformation or malfunction. The normal operating temperature of the product is 10 °C-35 °C or 32 °F-104 °F.
  • Please do not use any attachments, accessories, or spare parts with the product unless they are included with the product or recommended by RichGo Technology Co. Ltd.
  • The product should only be cleaned, where necessary, with a soft, dry cloth.

Safety instructions for lithium rechargeable batteries

WARNING
In extreme cases, rechargeable batteries may leak and may cause the following hazards if abused or misused:
• explosion • fire development • heat generation • smoke or gas development

Dispose of defective products with built-in rechargeable batteries at special collection points or return them to your specialist dealer.

Only use rechargeable batteries recommended by HMD and the appropriate chargers.

Recommend charge the product / rechargeable batteries at ambient temperatures between 10°C/50°F and 35°C/95°F.

Switch battery pack-powered products off after use.

When not using for extended periods of time, recharge the product / rechargeable batteries regularly (about every 3 months).

Do not heat the product / rechargeable batteries above 70 °C/158°F. Avoid exposure to sunlight and do not throw the product / rechargeable batteries into fire.

Contents

Pairing mode

Controls

Music

Call

Voice Assistant

Specifications

Wireless Earbuds

Aquila earbuds name : Wireless Earbuds
Name for bluetooth settings : Wireless Earbuds
Aquila earbuds model : TWS-XPR
Wearing style : Wireless Earbuds
Ear coupling : Ear canal
Frequency response : 20Hz to 20kHz
Transducer principle : Dynamic driver
Transducer size : 13mm
Sound pressure level(SPL) : 102dB±3dB
Impedance : 32Ω
Microphone principle : MEMS x 2
Power supply : Built-in Lithium rechargable batteries; Left earbud: 25mAh/3.7V, Right earbud: 25mAh/3.7V
Weight : Left earbud; approx. 4g, Right earbud; approx. 4g
Volume control : Yes

Bluetooth

Version : Bluetooth specification version 5.3
Profiles : HSP, HFP, AVRCP, A2DP
Effective range : Line of sight approx. 30ft(10m)
Transmission frequency : 2402MHz to 2480MHz
Output power : 2mW (max.)
Supported audio format(s) : SBC

* Charging case that holds multiple charges for having the total play time. Battery life depends on device settings, environment, usage and many other factors.

Reset

5 clicks left/right earphone button within 30 seconds of power on

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC ID: 2AJOTTW-SXPR

Troubleshooting
Problem Reason Solutions
Does not power on / Does not respond Battery is low Charge the earphones for 2 – 3 hours and restart the earphones
No sound after pairing Incorrect pairing Pair the earphones again or reset the earphones
Turns off automatically Battery is low Charge the earphones for 2-3 hours
Failing to charge Error with power supply Perform a hardware reset
No light on the case during charging Error with power supply Check that the charging cable is plugged in. Ensure that the wall switch is on using a wall charger.
Hearing an echo Volume is too loud or the environment is too noisy Adjust the volume or change your location
Noise in-call / Sound occasionally drops Noisy environment or distance between earphones and mobile phone is too far Change your location or bring your earphones and mobile phone closer together
Sound is too soft Low volume Increase the volume
Pairing unsuccessful / Only one side has sound / Cannot find the pairing name on the device / Mono pairing unsuccessful Too many pairing records or not paired properly Remove at least one paired device, reset and reconnect the earphones

Safety instructions for lithium rechargeable batteries
Risk of fire or explosion if the battery is replaced by an incorrect type.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas;
A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Intended use/Liability
HMD will not be responsible for any indirect or consequential loss, loss of profits or loss of data. Warranty will be void under the following conditions, and manufacturer reserves the right to refuse to provide service and to demand charges for any costs of servicing from the customer.
There will be no warranty if the product has been modified or repaired by persons not authorized by manufacturer; Mishandling or wrong application of product, such as leaving batteries over an extended period in the product causing battery fluid leakage, or applying wrong voltage, manual destruction, damage caused by natural disaster or accident; Product caused by impact sand or liquid damage, tampering, or operating fail; Install and maintain product without following instructions provided by the manufacturer; If the model number or item code attached with the product has been erased or modified; Modify without authorization the contents of this warranty policy.
If the product have been used for commercial, display, demonstration or rental purpose. All parts replaced within the warranty period are properties of manufacturer. We have the right to handle those parts as necessary.
Warranty covers only the hardware of the product’s main body. All other accessories are not covered within the warranty terms, such as external connection cable, power cable, computer cables, software, CD, external cover/cabinet and user manual. (For item description and accessories, please refer to the user manual/instruction manual/user guide)

Manufacturer Declarations
More information on legal compliance labels can be found at the end of this document.

EU Declaration of Conformity
HMD hereby declares that this product conforms to the relevant safety regulations of EU Directive 2014/53/EU. The full Declaration of Conformity can be requested via our website at: www.nokia.com/shop/support

Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled waste disposal and promote the recycling of materials. Electrical and electronic products contain a lot of valuable materials, including metals (such as copper, aluminum, steel, and magnesium) and precious metals (such as gold, silver, and palladium). All materials of the device can be recovered as materials and energy. The crossed-out wheelie bin symbol on your product, battery, literature, or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collection at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

HMD Global Oy
Bertel Jungin aukio 9, 02600 Espoo, Finland