Craftsman Chain Drive Smart Garage Door Opener Kit Owner’s Manual

CRAFTSMAN Chain Drive Smart Garage Door Opener Kit

INTRODUCTION

SAFETY SYMBOL REVIEW AND SIGNAL WORD REVIEW

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully

WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

UNATTENDED OPERATION

The Timer-to-Close (TTC) feature and myQ® are examples of unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature and any myQ® devices are to be used ONLY with sectional doors.

PREPARING YOUR GARAGE DOOR

Before you begin:

1. Disable locks and remove any ropes connected to the garage door.
2. Lift the door halfway up. Release the door. If balanced, it should stay in place, supported entirely by its springs.
3. Raise and lower the door to check for binding or sticking. If your door binds, sticks, or is out of balance, call a trained door systems technician.
4. Check the seal on the bottom of the door. Any gap between the floor and the bottom of the door must not exceed 1/4″ (6 mm). Otherwise, the safety reversal system may not work properly.
5. The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4 feet (1.2 m) to the left or right of the door center. See page 13.
   

TEST THE WI-FI® SIGNAL STRENGTH IN YOUR GARAGE

Monitor and control your garage door from anywhere using the myQ® App. You will need a router with Wi-Fi and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength.

Visit support.chamberlaingroup.com for more details

See myQ® App Control (Down Below) to connect your garage door opener to your Wi-Fi network. Do NOT connect prior to installation.

Wi-Fi® is a registered trademark of Wi-Fi Alliance

TOOLS NEEDED

During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

PLANNING

Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener. Depending on your requirements, there are several installation steps which may call for materials or hardware not included in the carton.

• Installation Step 1 – Look at the wall or ceiling above the garage door. The header bracket must be securely fastened to structural supports.
• Installation Step 5 – Do you have a finished ceiling in your garage? If so, a support bracket and additional fastening hardware may be required.
• Installation Step 12 – Depending upon garage construction, extension brackets or wood blocks may be needed to install sensors.
• Installation Step 12 – Alternate floor mounting of the safety reversing sensor will require hardware not provided.
• Do you have an access door in addition to the garage door? If not, an emergency key release is required.
• Look at the garage door where it meets the floor. Any gap between the floor and the bottom of the door must not exceed 1/4″ (6 mm).
  Otherwise, the safety reversal system may not work properly. See Adjustment Step 2. Floor or door should be repaired

SECTIONAL DOOR INSTALLATION

• Do you have a steel, aluminum, fiberglass or glass panel door? If so, horizontal and vertical reinforcement is required (Installation Step 8).
• The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4 feet (1.22 m) to the left or right of the door center. See Installation Steps 1 and 8.
• If your door is more than 7 feet (2.13 m) high, see rail extension kits listed on Accessories page.

ONE-PIECE DOOR INSTALLATIONS

• Generally, a one-piece door does not require reinforcement. If your door is lightweight, refer to the information relating to sectional doors in Installation Step 8.
• Depending on your door’s construction, you may need additional mounting hardware for the door bracket (Installation Step 8).

CARTON INVENTORY

Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If anything is missing, carefully check the packing material.

Hardware for assembly and installation is shown on the next page. Save the carton and packing material until installation and adjustment is complete.

HARDWARE INVENTORY

Separate all hardware and group as shown below for the assembly and installation procedures.

ASSEMBLY

ASSEMBLE THE RAIL AND INSTALL THE TROLLEY

To avoid installation difficulties, do not run the garage door opener until instructed to do so.

The front rail has a cut out “window” at the door end. The front rail has a rail tab. This tab MUST be on the top of the rail when assembled.

1. Remove the straight door arm and hanging bracket packaged inside the front rail and set aside for Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the rail carefully remove the straight door arm stored within the rail section.
2. Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones. Tabs along the side will lock into place
3. Place the motor unit on packing material to protect the cover, and rest the back end of the rail on top. For convenience, put a support under the front end of the rail.
4. As a temporary stop, insert a screwdriver into the hole 10″ (25 cm) from the front end of the rail, as shown.
5. Check to be sure there are 4 plastic wear pads inside the inner trolley. If they became loose during shipping, check all packing material. Snap them back into position as shown.
6. Slide the trolley assembly along the rail from the back end to the screwdriver.
7. Slide the rail onto the “U” bracket, until it reaches all the stops on the top and sides of the “U” bracket.
   

FASTEN THE RAIL TO THE MOTOR UNIT

1. Insert a 1/4″-20 x 2-1/2″ bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4″-20 lock nut.
   DO NOT overtighten.
2. Remove the bolt and lock nut from the top of the motor unit.
3. Use the carton to support the front end of the rail.
4. Place the “U” bracket, flat side down onto the motor unit and align the bracket holes with the bolt holes.
5. Fasten the “U” bracket with the previously removed bolt and lock nut; DO NOT use any power tools. The use of power tools may permanently damage the garage door opener.
6. Attach chain spreader to the motor unit with two screws.

INSTALL THE IDLER PULLEY

1. Lay the chain/cable beside the rail, as shown. Grasp the end of the cable
   and pass approximately 12″ (30 cm) of cable through the window. Allow it
   to hang until Assembly Step 4.
2. Remove the tape from the idler pulley. The inside center should be pregreased. If dry, regrease to ensure proper operation.
3. Place the idler pulley into the window as shown.
4. Insert the idler bolt from the top through the rail and pulley. Tighten with a 3/8″ lock washer and nut underneath the rail until the lock washer is compressed.
5. Rotate the pulley to be sure it spins freely.
6. Locate the rail tab. The rail tab is near the idler pulley on the front rail section. Use a flat head screwdriver and lift the rail tab until the tab is vertical (90º).
   
   

INSTALL THE CHAIN/CABLE

1. Pull the cable around the idler pulley and toward the trolley.
2. Connect the cable to the retaining slot on the trolley, as shown. (Figure 1)
   a. From below, push pins of master link bar up through cable link and trolley slot.
   b. Push master link cap over pins and past pin notches.
   c. Slide clip-on spring over cap and onto pin notches until both pins are securely locked in place.
3. With the trolley against the screwdriver, dispense the remainder of the cable/chain along the rail toward the motor unit around the sprocket and continuing to the trolley assembly. The sprocket teeth must engage the chain. (Figure 2)
4. Check to make sure the chain is not twisted, then connect it to the threaded shaft with the remaining master link.
5. Thread the inner nut and lock washer onto the trolley threaded shaft.
6. Insert the trolley threaded shaft through the hole in the trolley. Be sure the chain is not twisted. (Figure 3)
7. Loosely thread the outer nut onto the trolley threaded shaft.
8. Remove the screwdriver.

TIGHTEN THE CHAIN

1. Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley.
2. To tighten the chain, turn the outer nut in the direction shown (Figure 1).
   
3. When the chain is approximately 1/4″ (6 mm) above the base of the rail at it’s midpoint, re-tighten the inner nut to secure the adjustment (Figure 2).
   

Sprocket noise can result if chain is too loose. When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown in Figure 2 when the door is open, do not re-adjust the chain.

NOTES:

• During future maintenance, ALWAYS pull the emergency release handle to disconnect the trolley before adjusting the chain.
• You may notice loosening of chain after Adjustment Step 2 (Test the Safety Reversal System). Check for proper tension and readjust chain if necessary. Then repeat Adjustment Step 2.

You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.

INSTALLATION

DETERMINE THE HEADER BRACKET LOCATION

Installation procedures vary according to garage door types. Follow the instructions which apply to your door.

1. Close the door and mark the inside vertical centerline of the garage door.
2. Extend the line onto the header wall above the door. You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 14) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2″ (1 cm). If you need to install the header bracket on a 2×4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2×4 to structural supports as shown here and on page 14.
3. Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall above the high point:

• 2″ (5 cm) above the high point for sectional door and one-piece door with track.
• 8″ (20 cm) above the high point for one-piece door without track.

This height will provide travel clearance for the top edge of the door.

NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 14 for ceiling installation.

INSTALL THE HEADER BRACKET

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

WALL HEADER BRACKET INSTALLATION

1. Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
2. Mark the vertical set of bracket holes. Drill 3/16″ pilot holes and fasten the bracket securely to a structural support with the hardware provided.
   

CEILING HEADER BRACKET INSTALLATION

1. Extend the vertical centerline onto the ceiling as shown.
2. Center the bracket on the vertical mark, no more than 6″ (15 cm) from the wall. Make sure the arrow is pointing away from the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.
3. Mark the side holes. Drill 3/16″ pilot holes and fasten bracket securely to a structural support with the hardware provided.
   
   

ATTACH THE RAIL TO THE HEADER BRACKET

1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base.
   NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
2. Position the rail bracket against the header bracket.
3. Align the bracket holes and join with a clevis pin as shown.
4. Insert a ring fastener to secure.
   
   

POSITION THE OPENER

Follow instructions which apply to your door type as illustrated.

SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK

A 2×4 laid flat is convenient for setting an ideal door-to-rail distance.

1. Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.
2. Open the door all the way and place a 2×4 laid flat on the top section beneath the rail (Figure 1).
3. If the top section or panel hits the trolley when you raise the door, pull
   down on the trolley release arm to disconnect inner and outer sections.
   Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed.
   
   

ONE-PIECE DOOR WITHOUT TRACK

A 2×4 on its side is convenient for setting an ideal door-to-rail distance.

1. Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.
2. Open the door all the way and place a 2×4 on its side on the top section of the door beneath the rail (Figure 2).
3. The top of the door should be level with the top of the motor unit. Do not position the opener more than 4″ (10 cm) above this point.
   

HANG THE OPENER

Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figures 2 and 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.

1. Measure the distance from each side of the motor unit to the structural support.
2. Cut both pieces of the hanging bracket to required lengths.
3. Drill 3/16″ pilot holes in the structural supports.
4. Attach one end of each bracket to a support with 5/16″-9×1-5/8″ lag screws.
5. Fasten the opener to the hanging brackets with 5/16″-18×7/8″ hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door).
7. Remove the 2×4. Operate the door manually. If the door hits the rail, raise the header bracket.

NOTE: DO NOT connect power to opener at this time

INSTALL THE LIGHTS

1. Press the release tabs on both sides of lens. Gently rotate lens back and downward until the lens hinge is in the fully open position. Do not remove the lens.
2. Insert an A19 incandescent (100 watt maximum) or compact fluorescent (26W, 100W equivalent) light bulb into the light socket. The lights will turn ON and remain lit for approximately 4-1/2 minutes when power is connected. Then the lights will turn OFF.
3. Reverse the procedure to close the lens.
4. If the bulbs burn out prematurely due to vibration, replace with a garage
   door opener bulb. Use A19, standard neck garage door opener for replacement.

NOTE: Do not use halogen, short neck, or specialty light bulbs as these may
overheat the end panel or light socket. Do not use LED bulbs as they may reduce the range or performance of your remote control(s).

ATTACH THE EMERGENCY RELEASE ROPE AND HANDLE

1. Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is right side up. Secure with an overhand knot at least 1″ (2.5 cm) from the end of the rope to prevent slipping.
2. Insert the other end of the emergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoiding contact with vehicles to prevent accidental release and secure with an overhand knot.

NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement.

FASTEN THE DOOR BRACKET

Follow instructions which apply to your door type as illustrated below or on the following page.

A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel.

Figure 1 shows one piece of angle iron as the horizontal brace. For the vertical
brace, 2 pieces of angle iron are used to create a U-shaped support. The best solution is to check with your garage door manufacturer for an opener installation door reinforcement kit.

NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this case you will not need the door bracket; proceed to Step 9.

SECTIONAL DOORS

1. Center the door bracket on the previously marked vertical centerline used for the header bracket installation. Note correct UP placement, as stamped inside the bracket.
2. Position the top edge of the bracket 2″-4″ (5-10 cm) below the top edge of the door, OR directly below any structural support across the top of the door.
3. Mark, drill holes and install as follows, depending on your door’s construction.

Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket:

• Drill 3/16″ fastening holes. Secure the door bracket using the two 1/4″-
  14×5/8″ self-threading screws. (Figure 2A)
• Alternately, use two 5/16″-18×2″ bolts, lock washers and nuts (not
  provided). (Figure 2B)
  

Metal, insulated or light weight factory reinforced doors:

• Drill 3/16″ fastening holes. Secure the door bracket using the self threading screws. (Figure 3)
  

Wood doors:

• Use top and bottom or side to side door bracket holes. Drill 5/16″ holes through the door and secure bracket with 5/16″-18×2″ carriage bolts, lock washers and nuts (not provided). (Figure 4)

NOTE: The 1/4″-14×5/8″ self-threading screws are not intended for use on wood doors.

ONE-PIECE DOORS

Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also.

• Center the door bracket on the top of the door, in line with the header
  bracket as shown. Mark either the left and right, or the top and bottom
  holes.
• Metal Doors: Drill 3/16″ pilot holes and fasten the bracket with the 1/4″- 14×5/8″ self-threading screws provided.
• Wood Doors: Drill 5/16″ holes and use 5/16″x2″ carriage bolts, lock washers and nuts (not provided) or 5/16″x1-1/2″ lag screws (not provided) depending on your installation needs.

NOTE: The door bracket may be installed on the top edge of the door if required for your installation. (Refer to the dotted line optional placement drawing.)

CONNECT DOOR ARM TO TROLLEY

Follow instructions which apply to your door type as illustrated below and on the following page.

IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm (Figure 4).

SECTIONAL DOORS ONLY

1. Make sure garage door is fully closed. Pull the emergency release handle to disconnect the outer trolley from the inner trolley. Slide the outer trolley back (away from the pulley) about 8″ (20 cm) as shown in Figures 1, 2 and 3.
2. Fasten straight door arm section to outer trolley with the 5/16″x1″ clevis pin. Secure the connection with a ring fastener (Figure 1).
   
3. Fasten curved section to the door bracket in the same way, using the 5/16″x1-1/4″ clevis pin.
4. Bring arm sections together. Find two pairs of holes that line up and join sections. Select holes as far apart as possible to increase door arm rigidity (Figure 2)
   

Hole alignment alternative (Figure 3):

• If holes in curved arm are above holes in straight arm, disconnect straight arm. Cut about 6″ (15 cm) from the solid end. Reconnect to trolley with cut end down as shown.
• Bring arm sections together.
• Find two pairs of holes that line up and join with bolts, lock washers and nuts.

Pull the emergency release handle toward the opener at a 45° angle so that the trolley release arm is horizontal. Trolley will re-engage automatically when opener is operated during the adjustments.

ALL ONE-PIECE DOORS

IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm (Figure 5).

1. Close the door. Disconnect the trolley by pulling the emergency release handle.
2. Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers.
3. Attach the straight door arm to the door bracket using the 5/16″x1-1/4″ clevis pin. Secure with the ring fastener.
4. Attach the curved door arm to the trolley using the 5/16″x1″ clevis pin. Secure with the ring fastener.
5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal.

ATTACH THE WARNING LABELS

1. Attach the entrapment warning label on the wall near the door control with tacks or staples.
2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.
   

INSTALL THE DOOR CONTROL

INTRODUCTION

NOTE: Older door controls and third party products are not compatible.

Install the door control within sight of the door at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface where small children cannot reach, and away from the moving parts of the door.

NOTE: For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.

WIRE THE DOOR CONTROL (FIGURE 1)

1. Strip 7/16″ (11 mm) of insulation from one end of the wire and separate the wires.
2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw.
   Pre-wired installations: Choose any two wires to connect, but make note of which wires are used so that the correct wires are connected to the garage door opener in a later step.
   

MOUNT THE DOOR CONTROL (FIGURE 2)

1. Mark the location of the bottom mounting hole and drill a 5/32″ hole.
2. Install the bottom screw, allowing 1/8″ (3 mm) to protrude from the wall.
3. Position the bottom hole of the door control over the screw and slide down into place.
4. Lift the push bar and mark the top hole.
5. Remove the door control from the wall and drill a 5/32″ hole for the top screw.
6. Position the bottom hole of the door control over the screw and slide down into place. Attach the top screw.
   

WIRE THE DOOR CONTROL TO THE GARAGE DOOR OPENER (FIGURE 3)

Pre-wired installations: When wiring the door control to the garage door opener make sure you use the same wires that are connected to the door control.

1. Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with the staples (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple as this may cause a short or an open circuit.
2. Strip 7/16″ (11 mm) of insulation from the other end of the wire near the garage door opener.
3. Connect the wire to the red and white terminals on the garage door opener.
   

INSTALL THE SAFETY REVERSAL SYSTEM

IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before the garage door opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a green LED). If an obstruction breaks the light beam while the door is closing, the door will stop and reverse to the full open position, and the garage door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the garage door opener lights; as the lights turns off, the sensor LEDs will turn off and whenever the garage door opener lights turn on, the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.

When installing the safety reversing sensors check the following:

• Sensors are installed inside the garage, one on either side of the door.
• Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive direct sunlight.
• Sensors are no more than 6 inches (15 cm) above the floor and the light beam is unobstructed.

Facing the door from inside the garage

INSTALLING THE BRACKETS

Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6″ (15 cm) above the floor. They may be installed in one of three ways, as follows.

Garage door track installation (preferred):

1. Slip the curved arms over the rounded edge of each door track, with the curved arms facing the door. Snap into place against the side of the track. It should lie flush, with the lip hugging the back edge of the track, as shown in Figure 1.
   
   

If your door track will not support the bracket securely, wall installation is recommended.

Wall installation (Figures 2 and 3):

1. Place the bracket against the wall with curved arms facing the door. Be sure there is enough clearance for the sensor beam to be unobstructed.
2. If additional depth is needed, an extension bracket (see Accessories) or wood blocks can be used.
3. Use bracket mounting holes as a template to locate and drill (2) 3/16″ diameter pilot holes on the wall at each side of the door, no higher than 6″ (15 cm) above the floor.
4. Attach brackets to wall with lag screws (not provided).
5. If using extension brackets or wood blocks, adjust right and left assemblies to the same distance out from the mounting surface. Make sure all door hardware obstructions are cleared.
   
   

Floor installation (Figure 4):

1. Use wood blocks or extension brackets (see Accessories) to elevate sensor brackets so the lenses will be no higher than 6″ (15 cm) above the floor.
2. Carefully measure and place right and left assemblies at the same distance out from the wall. Be sure all door hardware obstructions are cleared.
3. Fasten to the floor with concrete anchors as shown.
   

MOUNTING AND WIRING THE SAFETY REVERSING SENSORS

Mounting:

1. Slide a 1/4″-20 x 1/2″ carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5).
   
2. Finger tighten the wing nuts.

Option A – Installation Without Pre-Wiring:

1. Run the bell wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples (Figure 6).
   

Option B – Pre-Wired Installation:

If your garage already has wires installed for the safety reversing sensors, follow the instructions below:

1. Cut the end of the safety sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall (Figure 7).
   
2. Separate the safety sensor wires and strip 7/16″ (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16″ (11 mm) of insulation from each end. Make sure that you choose the same color pre-installed wires for each sensor (Figure 8).
   
3. Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor (Figure 9).
   

CONNECT TO GARAGE DOOR OPENER:

1. Strip 7/16″ (11 mm) of insulation from each set of wires. Separate white and white/black wires sufficiently to connect to the opener quick-connect terminals. Twist like colored wires together. Insert wires into quick connect holes: white to white and white/black to grey (Figure 10).
   

ELECTRICAL REQUIREMENTS

To avoid installation difficulties, do not run the opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet.
If the plug doesn’t fit into the outlet you have, contact a qualified electrician to install the proper outlet.

If permanent wiring is required by your local code, refer to the following procedure. To make a permanent connection through the 7/8 inch hole in the top of the motor unit (according to local code):

1. Remove the motor unit cover screws and set the cover aside.
2. Remove the attached 3-prong cord.
3. Connect the black (line) wire to the screw on the brass terminal; the white (neutral) wire to the screw on the silver terminal; and the ground wire to the green ground screw. The opener must be grounded.
4. Reinstall the cover.
   

ALIGNING THE SAFETY REVERSING SENSORS

The door will not close if the sensors have not been installed and aligned correctly.

When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close.

1. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly.

The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the wing nuts.

IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:

1. Make sure there is power to the garage door opener.
2. Make sure the sensor wire is not shorted/broken.
3. Make sure the sensor has been wired correctly: white wires to white terminal and white/black wires to grey terminal.

IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:

1. Make sure the sensor wire is not shorted/broken.
2. Make sure the sensors are aligned.

ADJUSTMENT

INTRODUCTION

Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position. The electronic controls sense the amount of force required to open and close the door. The force is adjusted automatically when you program the travel.

NOTE: If anything interferes with the door’s upward travel it will stop. If anything interferes with the door’s downward travel, it will reverse.

ONE-PIECE DOORS ONLY

When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing.

PROGRAMMING BUTTONS

The programming buttons are located on the left side panel of the garage door opener and are used to program the travel.

PROGRAM THE TRAVEL

1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard.
   
2. Press and hold the UP Button until the door is in the desired UP position. NOTE: The UP and DOWN Buttons can be used to move the door up and down as needed.
   
3. Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash. IMPORTANT NOTE: For one-piece door installations refer to page 29
   
4. Press and hold the DOWN Button until the door is in the desired DOWN position. NOTE: The UP and DOWN Buttons can be used to move the door up and down as needed.
   
5. Once the door is in the desired DOWN position press and release the Adjustment Button. The garage door opener lights will flash twice and the UP Button will begin to flash.
   
6. Press and release the UP Button. When the door travels to the programmed UP position, the DOWN Button will begin to flash.
   
7. Press and release the DOWN Button. The door will travel to the programmed DOWN position. Programming is complete.
   

* If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the programming has timed out. If the garage door opener lights are flashing 10 times during the steps for Program the Travel, the safety reversing sensors are misaligned or obstructed (refer to page 28). When the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons. Programming is complete.
If you are unable to operate the door up and down, repeat the steps for Programming the Travel.

TEST THE SAFETY REVERSAL SYSTEM

TEST

1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2×4 laid flat) on the floor, centered under the garage door.
2. Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board.

If the door stops but does not reverse:

1. Review the installation instructions provided to insure all steps were followed;
2. Repeat Program the Travel (see Adjustment Step 1);
3. Repeat the Safety Reversal test.

If the test continues to fail, call a trained door systems technician.

ADJUST

• If the door stops and does not reverse on the obstruction, the down travel needs to be increased (refer to Adjustment Step 1). NOTE: On a sectional door, make sure adjustments do not force the door arm beyond a straight up and down position.
• Repeat the test.
• If the garage door opener continues to fail the safety reversal test, call a trained door systems technician.
  

IMPORTANT SAFETY CHECK:

Test the Safety Reverse System after:

• Each adjustment of door arm length, limits, or force controls.
• Any repair to or adjustment of the garage door (including springs and hardware).
• Any repair to or buckling of the garage floor.
• Any repair to or adjustment of the opener.

TEST THE SAFETY REVERSING SENSORS

1. Press the remote control push button to open the door.
2. Place the opener carton in the path of the door.
3. Press the remote control push button to close the door. The door will not move more than an inch (2.5 cm), and the opener lights will flash.

The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed). If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6″ (15 cm) above the floor), call for a trained door systems technician.

myQ® SMARTPHONE CONTROL

CONNECT WITH YOUR SMARTPHONE

YOU WILL NEED:

• Wi-Fi enabled smartphone, tablet or laptop
• Broadband Internet Connection
• Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required), see 4
• Password for your home network (router’s main account, not guest network)
• myQ® serial number located on the garage door opener

DOWNLOAD THE myQ® APP TO SET UP AN ACCOUNT AND CONNECT

Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door openers also receive software updates to ensure the opener has the latest operational features.

1. Download the myQ® App.
2. Set up an account and connect.

For more information on connecting your garage door opener, visit support.chamberlaingroup.com.