Asus PA328 Series LCD Monitor User Guide

ASUS PA328 Series LCD Monitor User Guide

PA328 Series

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions

  • This device may not cause harmful interference, and
  • This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

  The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian Interference – Causing Equipment Regulations.

Safety information

  • Before setting up the monitor, carefully read all the documentation that came with the package.
  • To prevent fire or shock hazard, never expose the monitor to rain or moisture.
  • Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
  • If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
  • Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
  • Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
  • The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
  • Use the appropriate power plug which complies with your local power standard.
  • Do not overload power strips and extention cords. Overloading can result in fire or electric shock.
  • void dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
  • Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
  • Never push objects or spill liquid of any kind into the slots on the monitor cabinet
  • To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
  • If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
  • adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.


This symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Care & Cleaning

  • Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor.
    Do not lift the display by the stand or the cord.
  • Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
  • Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the monitor. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

  • You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
  • When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
  • When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide 

  WARNING: Information to prevent injury to yourself when trying to omplete a task.
  CAUTION: Information to prevent damage to the components when trying
to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.

Where to find more information 

  1. SUS websites
    The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
  2. Optional documentation
    Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

Takeback Services 

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.

Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region.

Congratulations!
This product is TCO Certified for Sustainable IT

TCO Certified is an international third party sustainability certification for IT products. TCO Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility. Every TCO Certified product model is verified by an accredited independent test laboratory.

This product has been verified to meet all the criteria in TCO Certified, including:

Corporate Social Responsibility
Socially responsible production – working conditions and labor law in manufacturing country

Energy Efficiency
Energy efficiency of product and power supply. Energy Star compliant, where applicable

Environmental Management System
Manufacturer must be certified according to either ISO 14001 or EMAS

Minimization of Hazardous Substances
Limits on cadmium, mercury, lead & hexavalent chromium including requirements for mercury free products, halogenated substances and hazardous flame retardants

Design for Recycling
Coding of plastics for easy recycling. Limit on the number of different plastics used.

Product Lifetime, Product Take Back
Minimum one-year product warranty. Minimum three-year availability of spare parts. Product take back

Packaging
Limits on hazardous substances in product packaging. Packaging prepared for recycling

Ergonomic, User-centered design
Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets) Acoustic performance protection against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed keyboard (notebooks)

Electrical Safety, minimal electro-magnetic EmissionsThird Party Testing
All certified product models have been tested in an independent, accredited laboratory. A detailed criteria set is available for download at www.tcodevelopment.com, where you can also find a searchable database of all TCO Certified IT products.

TCO Development, the organization behind TCO Certified, has been an international driver in the field of Sustainable IT for 20 years. Criteria in TCO Certified are developed in collaboration with scientists, experts, users and manufacturers. Organizations around the world rely on TCO Certified as a tool to help them reach their sustainable IT goals. We are owned by TCO, a non profit organization representing office workers. TCO Development is headquartered in Stockholm,Sweden, with regional presence in North America and Asia

Welcome

Thank you for purchasing the ASUS®
LCD monitor!
The latest widescreen LCD monitor from ASUS provides a broader, brighter and crystal-clear display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual experience that the monitor brings to you!

Package contents

Check your package for the following items:

  • LCD monitor
  • Quick start guide
  • Warranty card
  • Power cord
  • HDMI cable
  • MHL cable (optional)
  • DisplayPort cable (optional)
  • DisplayPort cable (Mini-DP to DP)
  • USB 3.0 cable
  • Support CD
  • Cable tie
  • Color Calibration Testing Report

Monitor introduction

 Front view

  1.  Menu (5-way) button:
    Menu (5-way) button:
    • Press this button to enter the OSD menu.
    • Enacts the selected OSD menu items.
    • Increases/Decreases values or moves your selection up/down/left/right.
  2. Close button:
    • Exits the OSD menu.
    • Toggles the Key Lock function between on and off with a long press for 5 seconds.
  3.  Input select button:
    • Selects an available input source.
     Press button (Input Select button) to display HDMI-1/MHL, HDMI2, HDMI-3, DisplayPort, mini DisplayPort signals after you connect HDMI/ DisplayPort/Mini DisplayPort cable with the monitor.
  4. QuickFit button:
    • This is a hotkey to activate the QuickFit function designed for alignment.
    • The QuickFit function contains 8 pages of common grid patterns, paper
    sizes, and photo sizes. (Please refer to 1.3.3 QuickFit Function).
  5.  Shortcut 1
    Default: Brightness hotkey
    • To change the hotkey function, go to the Shortcut > Shortcut 1 menu
  6.  Shortcut 2
    • Default: Contrast hotkey
    • To change the hotkey function, go to the Shortcut > Shortcut 2 menu
  7.  Power button/power indicator
    • Turns the monitor on/off.
    • The color definition of the power indicator is as the below table.
Status Description
White On
Amber Standby mode
Off Off

Back/Side view

  1.  Kensington lock slot.
  2. Power switch. Press the switch to turn on/off power.
  3. AC-IN port. This port connects the power cord.
  4. HDMI (MHL) port. This port is for connection with an HDMI (MHL) compatible device.
  5. HDMI port. This port is for connection with an HDMI compatible device.
  6. DisplayPort in. This port is for connection with a DisplayPort compatible device.
  7. Mini DisplayPort in. This port is for connection with a Mini DisplayPort compatible device.
    1-4 Chapter 1: Product introduction
  8. Earphone jack.
  9. USB 2.0 A-type. This port is for updating firmware only.
  10. USB 3.0 upstream port. This port is for connection with a USB upstream cable.
    The connection enables the USB ports on the monitor.
  11. USB 3.0 downstream ports. These ports are for connection with USB devices,
    such as USB keyboard/mouse, USB flash drive, etc.

  • B keyboard/mouse, USB flash drive, etc.
    • HDMI-1/MHL port supports HDMI 2.0, 3840 x 2160-60Hz and MHL 3.0,
    3840 x 2160-30Hz.
  • • This monitor is Super-Speed USB 3.0 compatible.

QuickFit Function

The QuickFit function contains three kinds of patterns: (1) Grid patterns (2) Paper size (3) Photo size. To activate the patterns, press the QuickFit button. Use the Menu (5-way) button to select a desired pattern. You can move the button up/ down/left/right to change the pattern’s position if needed. Note that all the patterns can be moved left/right accroding to your need, but may have limited range for moving up/down.

  1. Grid patterns
    The grid patterns facilitate designers and users to organize content and layout on a
    page and achieve a consistent look and feel.
    Alignment Grid
     

                    Alignment Grid

  2. Paper size
    QuickFit provides several commonly used standard paper sizes for users to view
    their documents in real size on the screen.
    A3 A4
     

     

     

     

     

     

     

     

    B4 B5
     

     

     

     

    Letter  

     

     

     

     

     

     

     

     

     

     

     

     

    Photo size
    The various real photo sizes displayed in the QuickFit function provides
    photographers and other users to accurately view and edit their photos in real size
    on the screen.

    Photo 4×6, 3×5, 2×2 Photo 8×10, 5×7
     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Detaching the arm/base
    (for VESA wall mount)

    The detachable arm/base of this monitor is specially designed for VESA wall
    mount.

    1. 1. Have the front of the monitor face down on a table.
    2. . Press the release button, and then detach the arm/base from the monitor (Figure2).

    (Figure 1)                      (Figure 2)

      We recommend that you cover the table surface with soft cloth to prevent
    damage to the monitor.

    • • The VESA wall mount kit (100 x 100 mm) is purchased separately.
    • Use only the UL Listed Wall Mount Bracket with minimum weight/load
      22.7kg (Screw size: M4 x 10 mm)

    Adjusting the monitor

    • For optimal viewing, we recommend that you look at the full face of the
      monitor, then adjust the monitor to the angle that is most comfortable for you
    • • Hold the stand to prevent the monitor from falling when you change its angle.
    • You can adjust the monitor’s angle from +20˚ to -5˚, and it allows 60˚ swivel
      adjustment from either left or right. You can also adjust the monitor’s height
      within +/- 130 mm.

    (Tilt)                                                (Swivel)                                                                 (Height adjustment)

                                                                       

    Pivoting the monitor

    1. Lift the monitor to the highest position.
    2. Tilt the monitor to its maximum angle.
    3. Pivot the monitor clockwise to the angle you need.
                                   
      It is normal that the monitor slightly shakes while you adjust the viewing angle.

    4. The OSD menu item will automatically rotate when the monitor rotates.

      Connecting the cables

    Connect the cables as the following instructions:

    • To connect the power cord: Connect one end of the power cord securely to
      the monitor’s AC input port, the other end to a power outlet.
    • To connect the HDMI/DisplayPort/Mini DisplayPort cable:
      a. Plug one end of the HDMI/DisplayPort/Mini DisplayPort cable to the
      monitor’s HDMI/DisplayPort/Mini DisplayPort jack.
      b. Connect the other end of the HDMI/DisplayPort/Mini DisplayPort cable
      to your computer’s HDMI/DisplayPort/Mini DisplayPort jack.
    • To use the earphone: connect the end with plug type to the monitor’s
      earphone jack when an HDMI or DisplayPort signal is fed.
    • To use the USB 3.0 ports: Take the supplied USB 3.0 cable, and plug
      the smaller end (type B) of the USB upstream cable to the monitor’s USB
      upstream port, and the larger end (type A) to your computer’s USB 3.0 port.
      Make sure your computer is installed with the lastest Windows 7/Windows 8
      operating system. That will enable the USB ports on the monitor to work.

    When these cables are connected, you can choose the desired signal
    from the Input Select item in the OSD menu.

    Turning on the monitor

    Press the power button    . See page 1-2 for the location of the power button. The
    power indicator lights up in white to show that the monitor is ON.

    OSD (On-Screen Display) menu

    How to reconfigure

    1. Press the Menu (5-way) button to activate the OSD menu.
    2. Move the Menu (5-way) button up/down/left/right to navigate through
      the functions. Highlight the desired function and press the Menu (5-way)
      button to activate it. If the function selected has a sub-menu, move the
      Menu (5-way) button up/down to navigate through the sub-menu functions.
      Highlight the desired sub-menu function and press the Menu (5-way)
      button or move the Menu (5-way) button to activate it.
    3. Move the Menu (5-way) button up/down to change the settings of the
      selected function.
    4. To exit and save the OSD menu, press the button or move the Menu(5-way) left repeatedly until the OSD menu disappears. To adjust other
      functions, repeat steps 1-3.

    OSD function introduction

     

    1. Splendid
      This function contains 7 sub-functions you can select for your preference.
      Each mode has the Reset selection, allowing you to maintain your setting or
      return to the preset mode.
      • Standard Mode: Best choice for document editing with SplendidPlus
      Video Enhancement.
      • sRGB Mode: Compatible with sRGB color space, sRGB mode is the best choice for document editing.
      Color Space White Point Primaries
      Xw Yw Xr Yr Xg Yg Xb Yb
      sRGB 0.3127 0.329 0.64 0.33 0.3 0.6 0.15 0.06


      •  Scenery Mode: Best choice for scenery photo display with SplendidPlus
      Video Enhancement.
      • Reading Mode: This is the best choice for book reading.
      Darkroom Mode: This is the best choice for a weak ambient light
      environment.
      User Mode 1/User Mode 2: More items are adjustable in the color menu

       

       

      Function

       

       

      Standard Mode

       

       

      sRGB

      Mode

       

       

      Scenery Mode

       

       

      Reading Mode

       

       

      Darkroom Mode

      User Mode 1/ User Mode 2
      Brightness Yes Yes Yes Yes Yes Yes
      Contrast Yes No No No No Yes
      Saturation No No No No No Yes
      Hue No No No No No Yes
      Color Temperature Yes No No No No Yes
      Gamma Yes No No No No Yes
       

       

      Advanced Setting

      Six-axis Hue No No No No No Yes
      Six-axis Saturation No No No No No Yes
      Gain No No No No No Yes
      Offset No No No No No Yes
    2. Blue Light Fiter
      In this function, you can adjust the blue light filter level.

      • Level 0: No change.
      • Level 1~4: The higher the level, the less blue light is scattered. When Blue Light Filter is activated,the default settings of Standard Mode
      will be automatically imported. Between Level 1 to Level 3, the Brightness
      function is user-configurable. Level 4 is optimized setting. It is compliance
      with TUV Low w Blue Light Certification. The Brightness function is not userconfigurable.
      Please refer to the following to alleviate eye strains:
      • Users should take some time away from the display if working for long
        hours. It is advised to take short breaks (at least 5 mins) after around 1
        hour of continuous working at the computer. Taking short and frequent
        breaks is more effective than a single longer break.
      • To minimize eye strain and dryness in your eyes, users should rest the eye
        periodically by focusing on objects that are far away.
      • Eye exercises can help to reduces eye strain. Repeat these exercises
        often. If eye strain continues please consult a physician. Eye exercises: (1)
        Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes
        diagonal.
      • High energy blue light may lead to eye strain and AMD (Age-Related
        Macular Degeneration). Blue light Filter to reduce 70% (max.) harmful blue
        light to avoiding CVS (Computer Vision Syndrome).
    3. Color
      Set a desired color setting from this menu.

      Brightness: The adjusting range is from 0 to 100.
      Contrast: The adjusting range is from 0 to 100.
      Saturation: The adjusting range is from 0 to 100.
      Hue: Shifts the image color between green and purple.
      Color Temp.: Contains 4 modes including 9300K, 6500K, 5500K and
      5000K.
      Gamma: Allows you to set the color mode to 2.4, 2.2 or 1.8.
      Advanced Setting:
      * 6-axis Hue adjustment.
      * 6-axis Saturation adjustment.
      * Adjusts the gain levels for R, G, B.
      * Adjusts the black level offset values for R, G, B.
      Color Reset:
      * Current Splendid color mode reset:
      Resets the color settings of current color mode to the factory
      default value.
      * All Splendid color mode reset:
      Resets the color settings of all color modes to the factory default
      value.
    4. Image
      Set the image related setting from this menu.

      • Sharpness: The adjusting range is from 0 to 100.
      • Trace Free: Adjusts the response time of the monitor.
      • Aspect Control: Adjusts the aspect ratio to full, 4:3, 1:1 or OverScan.
      4:3 is only available when input source is in 4:3 format. OverScan is onlyavailable for the HDMI input sourceUniformity Compensation: Adjusts different areas of the screen to
      reduce any screen uniformy errors, providing consistent brightness and
      color across the entire screen.
      • VividPixel: Enhances the outline of the displayed picture and generates
      high-quality images on screen.
      • ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function.
    5. Sound
      You can adjust Volume, Mute and Source from this menu.

      • Volume: the adjusting range is from 0 to 100.
      • Mute: toggles the monitor sound between on and off.
      • Source: decides the monitor sound comes from which source.
    6. PIP/PBP Setting
      The PIP/PBP Setting allows you to open up another sub-window connected
      from another video source besides the main-window from your original video
      source. By activating this function, you can have two pictures from two
      different video sources displayed by the monitor.

      PIP/PBP Mode: Turns the PIP or PBP function on or off.
      • PIP/PBP Source: Selects the video input source from among HDMI-1/
      MHL, HDMI-2, HDMI-3, DisplayPort, and Mini DisplayPort.
      • PIP Size: Adjusts the PIP size to Small, Middle, or Large. (Only available for the PIP mode)
      • PIP Position: Adjusts the position of the sub-window to Right-Top, LeftTop, Right-Bottom, or Left-Bottom. (Only available for the PIP mode)
      • SWAP: Switches the sources of the main and sub-windows.
      Main-window
       

       

       

      Sub- window

      HDMI-1/ MHL HDMI-2 HDMI-3 DisplayPort Mini DisplayPort
      HDMI-1/MHL Yes Yes Yes Yes
      HDMI-2 Yes Yes Yes Yes
      HDMI-3 Yes Yes Yes Yes
      DisplayPort Yes Yes Yes Yes
      Mini DisplayPort Yes Yes Yes Yes
    7. Input Select
      In this function, you can select your desired input source.
    8. System Setup
      Allows you to adjust the system

      • Splendid Demo Mode: Splits the screen into two for Splendid modescomparison. (Scenery mode only)
      • ECO Mode: reduces power consumption.
      • OSD Setup:
      • Adjusts the OSD timeout from 10 to 120 seconds
      * Enables or disables the DDC/CI function
      * Adjusts the OSD background from opaque to transparent
      * Adjusts the OSD rotation
      Language: There are 21 languages for your selection, including English,French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech,Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese,Traditional Chinese, Japanese, Korean, Thai, Indonesia, Persian.• DisplayPort: Compatibility with graphic card. Select DP 1.1 or DP 1.2  by graphic card DP version. (3840×2160-60Hz is available at DP 1.2 only. The best resolution is 3840×2160-30Hz at DP 1.1). Follow the instructions below to change 4K2K, 30Hz to 4K2K, 60Hz on your PC: In Windows, right click the desktop and enter the Screen Resolution. Go to Advanced Settings, and set the refresh rate to 60Hz from 30Hz.

      • Keylock: To disable all function keys. Press the second button from thetop over five seconds to cancel the key lock function.
      • Power Indicator: Turns the power LED indicator on/off.
      • Information: Shows the monitor information.
      • All Reset: “Yes” allows you to restore the default settings.
    9. Shortcut
      Defines the functions for Shortcut 1 and 2 buttons
    10. • Shortcut 1/Shortcut 2: selects a function for Shortcut 1 and 2 buttons

      When a certain function is selected or activated, your shortcut key may not support. Available function choices for shortcut: Brightness, Contrast, PIP/PBP Setting, Color Temp., Volume, User Mode 1, User Mode 2.

      Specifications summary

      Panel Type TFT LCD
      Panel size 32.0″ (16:9, 81.3 cm) wide screen
      Max. Resolution 3840 x 2160
      Pixel pitch 0.185 mm
      Brightness (Typ.) 350 cd/m2
      Contrast Ratio (Typ.) 1000:1
      Contrast Ratio (Max.) 100,000,000:1 (with ASCR on)
      Viewing angle (H/V) CR>10 178˚/178˚
      Display colors 1.07 B
      Response time 6 ms (Gray to gray)
      SplendidPlus Video Enhancement Yes
      SplendidPlus selection 7 video preset modes
      Auto adjustment Yes
      Color temperature selection 4 color temperatures
      Digital input HDMI v2.0, HDMI v1.4, DisplayPort v1.2
      Earphone jack Yes
      USB 3.0 port Upstream x 1, Downstream x 4
      Colors Black
      Power LED White (On)/Amber (Standby)
      Tilt +20˚~ -5˚
      Swivel +60˚~ -60˚
      Height Adjustment 130 mm
      Kensington lock Yes
      AC input voltage AC: 100~240V
      Power consumption Power On: < 138.3 W (Typ.), Standby: < 0.5 W (Typ.), Power Off: 0 W (Switch off)
      Temperature (Operating) 0˚C~40˚C
      Temperature (Non-operating) -20˚C~+60˚C
      Dimension (W x H x D) 734.4 mm x 615 mm x 240 mm (machine) 847 mm x 552 mm x 350 mm (package)
      Weight (Esti.) 11.68 kg (Net); 15.74 kg (Gross)
      Multi-languages 21 languages (English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesia, Persian)
      Accessories HDMI cable, DisplayPort cable (optional), MHL cable (optional), DisplayPort cable (Mini-DP to DP), Power cord, USB cable, Quick start guide, Warranty card, Support CD, Cable tie, Color Calibration Testing Report
      Regulation approvals China Energy Level 2, UL/cUL, CB, CE, EuP, FCC (Class B), CCC, BSMI, CU, C-Tick, VCCI, TCO 7.0, TUV-GS, TUV-Ergo, Ukraine, J-MOSS, RoHS, WEEE, PSE,

      PSB, KCC, eStandby, Windows 7, 8 & 8.1 WHQL, Mac

      Compliance**

      1. Troubleshooting (FAQ)

      Problem Possible Solution
      LED is not ON •    Press the  button to check if the monitor is in the ON mode.

      •    Check if the power cord is properly connected to the monitor and the power outlet.

      •    Check if the power switch is ON.

      The power LED lights amber and there is no screen image •    Check if the monitor and the computer are in the ON mode.

      •    Make sure the signal cable is properly connected the monitor and the computer.

      •    Inspect the signal cable and make sure none of the pins are bent.

      •    Connect the computer with another available monitor to check if the computer

      is properly working.

      Screen image is too light or dark •    Adjust the Contrast and Brightness settings via OSD.
      Screen image bounces or a wave pattern is present in the image •    Make sure the signal cable is properly connected to the monitor and the computer.

      •    Move electrical devices that may cause

      electrical interference.

      Screen image has color defects (white does not look white) •    Inspect the signal cable and make sure that none of the pins are bent.

      •    Perform All Reset via OSD.

      •    Adjust the R/G/B color settings or select the Color Temperature via OSD.

      Screen image is blurry or fuzzy •    Adjust the Phase and Clock settings via OSD.
      No sound or sound is low •    Ensure that the HDMI/DisplayPort cable is properly connected to the monitor and the computer.

      •    Adjust the volume settings of both your monitor and HDMI/DisplayPort device.

      •    Ensure that the computer sound card

      driver is properly installed and activated.

      Supported operating modes

      Resolution Frequency Horizontal Frequency (KHz) Vertical Frequency (Hz) Pixel (MHz)
      640×350 70(N) 31.47(P) 25.18
      640×480 59.94(N) 31.47(N) 25.18
      640×480 72.82(N) 37.87(N) 31.5
      640×480 75.00(N) 37.5(N) 31.5
      720×400 70.08(P) 31.47(N) 28.32
      800×600 56.25(P) 35.16(P) 36.00
      800×600 60.32(P) 37.88(P) 40.00
      800×600 72.12(P) 48.08(P) 50.00
      800×600 75.00(P) 46.86(P) 49.50
      848×480 60(P) 31.0(P) 33.75
      1024×768 60.00(N) 48.36(N) 65.00
      1024×768 70.069(N) 56.476(N) 75.00
      1024×768 75.00(N) 60.02(N) 78.75
      1152×864 75.00(P/N) 67.5(P/N) 108.00
      1280×720 60 44.77(N) 74.5
      1280×768 60(N) 47.8(N) 79.5
      1280×768 75(P) 60.3(P) 102.25
      1280×800 60(P) 49.7(N) 84.5
      1280×960 60.00(N) 60.00(P) 108.00
      1280×1024 60.02(P) 63.98(P) 108.00
      1280×1024 75.02(P) 79.98(P) 135.00
      1366×768 59.79(P) 47.712(P) 85.50
      1400×1050 60(P) 65.3(N) 121.75
      1440×900 59.89(P) 55.94(N) 106.50
      1600×1200 60.00(P) 75.00(P) 162.00
      1680×1050 60.00(P) 65.29(N) 146.25
      1920×1080 60.00(P) 67.5(P) 148.5
      1920×1200 (Reduced Blanking) 59.95(N) 74.038(P) 154
      1920×1200 59.885(P) 74.556(N) 193.25
      2560×1080 59.978(N) 66.636(P) 181.25
      2560×1440 59.951(N) 88.787(P) 241.50
      3840×2160 24(P) 52.593(N) 266.75
      3840×2160 25 54.786(N) 278.75
      3840×2160 30(P) 65.956(N) 338.75
      3840×2160 50(P) 111.174(N) 587
      3840×2160 (Reduced Blanking) 60(N) 133.313(P) 533.25

      When the monitor is operating in the video mode (ie, not displaying data) using the HDMI
      connector, the following high definition modes shall be supported in addition to standard definition
      video.

      Resolution Vertical Frequency (Hz) Horizontal Frequency (KHz)
       

      1920 × 1080p

      24 27
      50 56.25
      59.94 67.43
      60 67.5
       

      1920 × 1080i

      50 28.13
      59.94 33.72
      60 33.75
      1440x480P 59.94 31.47
      60 31.5
      1440x576P 50 31.25
       

      1280 × 720p

      50 37.5
      59.94 44.95
      60 45
      720 × 576p 50 31.25
      720 × 480p 59.94 31.47
      60 31.5
      640 × 480p(VGA) 59.94 31.47
      60 31.5
      720(1440) × 576i 50 15.63
      720(1440) × 480i 59.94 15.73
      60 15.75

      * Modes not listed in the table may not be supported. For optimal resolution, we recommend that
      you choose a mode listed in the table above.

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