Canon Network Camera Installation Guide

Network Camera
BIE-7249-000
Installation Guide

VB-R13VE(H2)/VB-R13VE/VB-R12VE(H2)/VB-R12VE/
VB-R11VE(H2)/VB-R11VE/VB-R10VE(H2)/VB-R10VE/

This Installation Guide is comprised of pages [1/2] and [2/2]. Please be sure to read the included “Safety Precautions” leaflet for correct use. After reading the Installation Guide, keep it in a safe location.

There are two types of cameras: Hydrophilic Coating Model and Non-hydrophilic Coating Model. The hydrophilic coating models have a “hydrophilic coating model label” attached on the product’s exterior cover.

Hydrophilic Coating Models

• VB-R13VE (H2)/VB-R12VE (H2)/VB-R11VE (H2)/VB-R10VE (H2)
  Non-hydrophilic Coating Models
• VB-R13VE/VB-R12VE/VB-R11VE/VB-R10VE
  

For handling the hydrophilic coating, be sure to read the included “Safety Precautions”.
Do not remove the protective sheet of the hydrophilic coating model until installation of the camera is completed.
* Some cameras are not available in certain countries or regions.

Caution
Request a professional installer for all installation work. Never try to install the camera yourself. Doing so may result in unforeseen accidents such as dropping the camera or electric shock.

Symbols used in this Installation Guide

R13VE: VB-R13VE (H2)/VB-R13VE  R12VE: VB-R11VE (H2)/VB-R11VE
R11VE: VB-R12VE (H2)/VB-R12VE  R10VE: VB-R10VE (H2)/VB-R10VE

Items indicated in the Installation Guide [2/2] with this icon are not included with the camera, and should be provided by the user.

Check Included Items

Power Interface Cable (BK2-0036-000) R13VE R13VE
I/O Interface Cable (BK2-0035-000) R12VE R10VE

Power Interface Cable (Waterproof) (BK2-0039-000) R12VE R10VE|
LAN Connector Set (Waterproof) R12VE R10VE

Accessories

The following accessories can be purchased separately as necessary. Some accessories are not available in certain countries or regions.
Ceiling Mounting Kit CM10-VB
Dedicated accessory for attaching the camera to the ceiling.
Wall Mounting kit WM10-VB
Dedicated accessory for attaching the camera to a wall surface.
1.5inch Pipe Adapter PA10-15-VB
Dedicated accessory used to install the camera to the end of pipe that extends from high ceilings, such as in big-box stores.
Dome Unit DU10-S-VB
Smoked dome cover (Hydrophilic coating is not treated).
Canon AC Adapter PA-V18
Dedicated AC adapter for this camera.

Part Names

1. External device I/O terminals R13VE R11VE
2. Audio input terminal (Black) (common LINE IN and MIC IN) R13VE R11VE
3. Audio output terminal (White) (LINE OUT) R13VE R11VE
4. Power connection terminal R13VE R11VE
5. LAN connector (RJ45, 100Base-TX) R13VE R11VE
6. Attachment lock screws /
7. Power connection terminal R12VE R10VE
8. LAN connector R12VE R10VE
9. Dome case /
10. Reset switch*1 /
11. Reboot switch /
12. Lens /
13. LED (Orange) /
14. Memory card slot /
15. LED (Blue)*2
    *1 Please refer to the “Operation Guide” for the method to reset the camera.
    *2 On: when powered on, during reboot / Off: during normal use

Notes for When and After Installing the Camera

When Installing the Camera

Installing the Camera Outdoors

• R13VE R11VE Be sure to wrap with waterproofing tape. Please refer to the “Wrapping the Waterproofing Tape” cautions below for how to wrap.
• R12VE R10VEPlease be sure to use the included LAN Connector Set (Waterproof).
• If connecting the camera to the composite pipe by wiring, bridge the gap using Ceiling Mounting Kit (sold separately) or Wall Mounting kit (sold separately). When connecting the pipe, apply silicon sealant to seal it tightly after attaching the pipe to prevent water getting in as necessary.
  

Wrapping the Waterproofing Tape
Properly waterproof the connections, as shown in the Installation Guide [2/2], using the waterproofing tape (included). If not properly waterproofed, it may result in water intrusion, thereby causing breakdown.

• To prevent cable connections from shorting out, wrap each individual connection with insulating tape, and then wrap all of the cables with waterproofing tape. Please refer to the Installation Guide [2/2] for details on how to wrap the waterproofing tape.
• The camera conforms to the dust-resistant/waterproof specification (IP66), however the cable ends that connect to external devices are not. Cable connections should be wrapped with waterproofing tape, if there are any chances that it may get wet.
• Accessories for installation are not dust-proof/waterproof. Wrap the cable connections with the included waterproofing tape, even if they can fit within the optional unit, because there could be a chance of the cables getting wet.

After Installing the Camera
When the temperature within the camera is low (heater activation)
When the camera is powered by a 24 V AC/ PoE+ power source, the heater unit can be used. The heater unit will be activated automatically when the temperature within the camera is low. The orange LED will be lit, until the camera has warmed up enough to start transferring video. Once the temperature within the camera has reached the level where it can transfer the video once again, the orange LED will turn off.

Before Installing the Camera

Separating the Camera and Attachment
Note

Please unhook the safety wire connected to the camera.

Removing and Attaching the Dome Case

Removing the Dome Case
Loosen the screws holding the dome case in place with the dedicated wrench, and remove it. Loosen the screws on the dome case to detach the safety wire.

CaseThe screws used for the dome case fall prevention safety wire and dome cover holder are as follows.

Attaching the Dome 

1. Fix the screws in the dome case and attach the safety wire.
2. Align the dome case with the camera body.
3. Tighten the dome case screws with the dedicated wrench.

Note
When you use a memory card, remove the dome case and place it in the memory card slot (SD memory card, SDHC memory card, and SDXC memory card are available).

Connecting the LAN Connector Set (Waterproof) R12VE R10VE

Connect the LAN cable to the connector.
Note

• Align the wires with the terminal settings according to the 568B/568A color coded illustration, and insert them into the wire manager.
• The LAN cable may not be able to be properly inserted or removed from the LAN connector, if the LAN Connector Set (Waterproof) is not used. The cable’s water resistance will not be maintained as well.

Specifications

Please refer to the “Appendix ­ Specifications” for specifications not listed below.
Min. Subject Illumination R13VE R12VE
Day Mode (color):
0.05 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE) Night Mode (monochrome):
0.002 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
When using the Dome Unit (Smoked) (sold separately)
Day Mode (color): 0.1 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
Night Mode (monochrome):
0.004 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

R11VE R10VE
Day Mode (color):
0.03 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
Night Mode (monochrome):
0.002 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
When using the Dome Unit (Smoked) (sold separately)
Day Mode (color):
0.06 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)
Night Mode (monochrome):
0.004 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE) 360° continuous panning

Pan Angle Range Tilt Angle Range
180° (ceiling-mounted position: 0° ­ 180°) ­
– When the horizontal direction of the camera is 0° ­
– When the tilt angle is between angles below, the dome cover can cause a line to appear in the video, as well as a decline in the video quality
0° ­ 12° (168° ­ 180°) (W)
0° ­ 5° (175° ­ 180°) (T)

Operating Environment (Includes LAN Connector Set (Waterproof))
Temperature
Operating Temperature Range (including direct sun exposure):
AC: -50°C ­ +55°C (-58°F ­ +131°F)
PoE+: -35°C ­ +55°C (-31°F ­ +131°F)
DC, PoE: -10°C ­ +55°C (+14°F ­ +131°F)
Start-up Temperature Range (including direct sun exposure):
AC, PoE+: -30°C ­ +55°C (-22°F ­ +131°F)
DC, PoE: -10°C ­ +55°C (+14°F ­ +131°F)

Dimensions
Humidity: 5% ­ 85% (without condensation)
R13VE R11VE (∅ x H) ∅229 x 324 mm ( ∅9.02 x 12.76 in.) ­
-Camera only
R13VE R11VE ( ∅x H) ∅229 x 324 mm ( ∅9.02 x 12.76 in.) ­
-Camera only (excluding the connector height) Approx. 3530 g (7.79 lb.)
R13VE R12VE Approx. 3530 g (7.79 lb.)
R13VE R11VE Approx. 3420 g (7.54 lb.)

Connecting the Camera

Power Connection
Please be sure to read the user manual for the dedicated power supply before use.

Note

• Power supply should conform to all local codes.
• The power supply should also comply with IEC/UL60950-1 (SELV/LPS) standards.

PoE+/PoE (Power over Ethernet)
Power can be supplied to the camera by using a LAN cable connected to a PoE+/PoE HUB that conforms to the IEEE802.3at Type 2 (PoE+)/Type 1 (PoE) standard. Use a category 5 or better LAN cable, 100 m (328 ft.) or less in length.

Important

• Check with your dealer for more information about PoE+/PoE HUB and Midspan technology. Midspan (a LAN cable power supply device) is a device that, like a PoE+/PoE HUB, supplies power to the camera via a LAN cable.
• Some PoE+/PoE HUBs allow the limitation of power for each port, but applying limits may interfere with performance. If using this type of PoE+/PoE HUB, do not limit the operating power.
• Some PoE+/PoE HUBs have limits for the total power consumption for the ports, which can interfere with performance when multiple ports are in use. In such a case, check the user manual for your PoE+/PoE HUB.
• When the camera is connected to both a PoE+/PoE HUB and an external power supply (12 V DC or 24 V AC), power will be supplied in the following order of precedence. External power supply (24 V AC) > PoE+/PoE HUB > External power supply (12 V DC) However, when connecting power from both, certain combinations could cause problems such as unstable network connections. If a problem arises, disable one of the power supplies.

External Power Supply

12 V DC or 24 V AC input can be used. Use the included power interface cable to connect to the camera power connection terminal.

12 V DC can be connected in a non-polar configuration.

1. BROWN Power 24 V AC/12 V DC non-polar
2. BLUE Power 24 V AC/12 V DC non-polar
3. GREEN FG (frame ground)

Important

• The power supply should be within the following voltage range: 24 V AC: Voltage fluctuation within ±10% of 24 V AC (50 Hz or 60 Hz ±0.5 Hz or less) Current supply capacity of at least 2.0 A per camera 12 V DC: Voltage fluctuation within ±10% of 12 V DC Current supply capacity of at least 1.5 A per camera
• When using a 12 V DC battery power supply, be sure to connect resistors of at least 0.5 ­ 1.0 /20 W in series to the power line.
• For an external power supply, use a double-insulated device.

Recommended Power Cables [Reference]

Use UL cable (UL-1015 or equivalent) for 12 V DC or 24 V AC wiring.

© CANON INC. 2019

Printed in Japan

AC Adapter
Please use the dedicated AC adapter (sold separately). Remove the power connector attached to the AC adapter, then connect the power interface cable included in the package, as shown in the following diagram.
External Device I/O Terminals R13VE R11VE
External device I/O terminals consist of two input and output systems each. Viewer can be used to check external device input status and control output to an external device (please refer to the “Operation Guide”).
Use the included I/O interface cable to connect to external device input/output terminals.

1. BROWN External device input 1 IN1 (+)
2. BLACK External device input 1 IN1 (-)
3. RED External device input 2 IN2 (+)
4. BLACK External device input 2 IN2 (-)
5. ORANGE External device output 1 OUT1
6. YELLOW External device output 1 OUT1
7. GREEN External device output 2 OUT2
8. BLUE External device output 2 OUT2

External Device Input Terminals (IN1, IN2)
External device input terminals consist of two sets (IN1, IN2) of two terminals, with the negative terminals connected to the camera interior GND. Connecting 2-wire cable to the positive and negative terminals and opening or closing the circuit notifies the Viewer.

Important
When connecting sensors and switches, connect terminals that are electrically isolated from the respective power and GND.

External Device Output Terminals (OUT1, OUT2)
External device output terminals consist of two sets (OUT1, OUT2) of two terminals. The sets have no polarity. Controls from the Viewer can be used to open and close the circuit between the terminals. Using optical couplers, the output terminals are isolated from the camera’s internal circuit.

The load connected to the output terminals should be within the following rating range. Rating between output terminals:
Maximum voltage 50 V DC Continuous load current at or below 100 mA On resistance: Max. 30Ω
Audio Input/Output Terminals R13VE R11VE

Each audio input/output terminal has one input system and one output system. Connecting the camera to an audio input/output device such as a microphone or a speaker with an amplifier allows you to send/receive audio through the Viewer. Use the ø3.5 mm ( ø0.14 in.) monaural mini-jack connector to connect to an audio input/output device.

Audio Input Terminal Common LINE IN/MIC IN (monaural input)
Although the camera has a single audio input system, it supports two types of microphone input: LINE IN and MIC IN. Before using the audio input, please confirm the [Audio Input] in the Setting Page (please refer to the “Operation Guide”). LINE IN is selected by default. Input terminal: ø3.5 mm ( 0.14 in.) mini jack (monaural)

• Dynamic MIC IN
  Input impedance: 1.5 kΩ ±5% * Supported microphones: Output impedance: 400 ­ 600Ω
• Condenser MIC IN
  Input impedance (microphone bias resistance): 2.2 kΩ ±5% Microphone power supply: plug-in power (voltage: 2.3 V) * Supported microphones: Condenser microphones with plug-in power support
• LINE IN
  Input level: Max. 1 Vp-p * Use a microphone with an amplifier.

Audio Output Terminal LINE OUT (monaural output)
Connect the camera to a speaker with an amplifier. Audio can be sent to the speaker from the Viewer. Output terminal: ø3.5 mm ( ø0.14 in.) mini jack (monaural) Output level: Max. 1 Vp-p
* Use a speaker with an amplifier.
The contents of this guide are subject to change without any prior notice.

BIM-7156-000

VB-R13VE(H2)/VB-R13VE/
VB-R12VE(H2)/VB-R12VE/
VB-R11VE(H2)/VB-R11VE/
VB-R10VE(H2)/VB-R10VE/

• This document describes the wall installation for the Wall Mounting kit WM10-VB.
• The ceiling installation process is the same as the wall installation. In the case of installation using the 1.5 inch pipe adapter PA10-15VB, be sure to connect the cable to the camera first, before fixing the attachment to the pipe. For details, refer to the Installation Guide included in the option item.
• Do not remove the protective sheet of the hydrophilic coating model until installation of the camera is completed .

TORX T30 driver
TORX is the trademark of Acument Intellectual Properties, LLC.

Cut off the cap if the power interface cable (Waterproof) is to be used. Keep the cut-off cap in a safe location. If the cap is not attached when the power interface cable (Waterproof) is not being used, it may result in the accumulation of water, which will damage the camera body.

Wrap the included waterproof tape to the cable connection.
Be careful as to where to start wrapping.

© CANON INC 2019
Printed in Japan