Miele Washing Machine User Guide

Quick Start Guide
Washing machine

These short instructions are not a substitute for the operating instructions supplied with the appliance. Please read the operating instructions supplied with your washing machine before using it for the first time and take note of the Warning and Safety instructions, as well as the full descriptions on how to use your appliance.

Before the first use

Before using the machine for the first time, ensure that it is correctly installed and connected.
Please read the separate operating instructions supplied with the appliance.
Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances.
Remove the transit bars as described in “Installation and connection”. Switching on the washing machine.

Turn the program selector to the Cotton program.
The welcome tone will sound and the welcome screen will light up.
The display will guide you through the initial commissioning process, which is divided into 3 steps.
For further information, please refer to the separate operating instructions.

Operating the washing machine

Operating the sensor controls react to fingertip contact. Selection is possible as long as the respective sensor is illuminated. If a sensor is brightly lit, this means: currently selected If a sensor is dimly lit, this means: selection possible.

  1. Control panel
    The control panel consists of a display and various sensor controls.
  2. Display 
    The following values are shown and/or selected in the display:
  3. Sensor controls ∧∨
    The values in the display can be changed with the ∧∨sensors.
  4. OK sensor 
    The OK sensor is used to confirm selected values.
  5. PowerWash display with the Quick and Eco sensors 
    If the PowerWash indicator lights up when you select a wash program, you can choose between three program sequences.
  6. Optical interface for service technicians. 
  7. Sensor controls for Extras
    You can supplement wash programs with Extras.
  8. CAPsensor  
    Activates detergent dispensing with a capsule.
  9. sensor
    The sensor button  starts the Delay start function.
  10. Start/Stop sensor 
    Touching the Start/Stop sensor starts the selected program or cancels a program that has already started.
  11. Program selector 
    For selecting programs and switching the washing machine off.

Washing environmentally and economically

  • To get the most out of your machine, load the maximum dry load for the program you are using.
  • When smaller amounts of laundry are washed, the automatic load recognition of the system will reduce the amount of water and energy used.
  • Use the Express 20 program for small, lightly soiled loads.
  • Modern detergents enable washing at reduced temperatures (e.g. 20°C). Use appropriate temperature settings for saving energy.
  •  Reduce the amount of detergent with smaller loads (approx. 1/3 less than the amount recommended can be used when washing a half load).
  • Selecting the highest possible spin speed for the wash program will save energy when drying in a tumble dryer afterward.

Preparing the laundry

  1. Preparing the laundry
    Empty all pockets.
    Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine.
    •Sort the laundry by color and by the care label. Most garments have a textile care label in the collar or side seam.
    •Pre-treat stains and badly soiled areas (see the booklet “Miele’s guide to laundry care”).
  2. Selecting a program
    •Turn the program selector to a program.

Program selection
There are two possible ways to select a program:

  1. Selecting standard programs via the program selector
    • Turn the program selector to the required program.
    The selected program will appear in the display. This will then be replaced by the standard display.
  2. Selecting further programs via the “Further programs/” position and the display
    Turn the program selector to the Further programs/ position.
    The following appears in the display: Express 20
    • Touch the ∧∨ sensors until the program you want appears in the display.
    • Confirm the program with the OK sensor.

  1. Detergent dispenser drawer
  2. Control panel
  3. Access to drain filter, drain pump, and emergency release
  4. Door

Selecting a program

3. Loading the washing machine

Opening the door

  • Reach under the door grip and pull the door open.
  • Unfold the laundry and load it loosely in the drum.

Closing the door

  •  Make sure that no items are caught between the door and the seal.
  • Shut the door with a gentle swing.

4. Selecting program settings
Selecting a temperature/spin speed

•Touch the ∧∨ sensors above or below the temperature or spin speed value in the display until the temperature/ spin speed you want appears in the display.
Selecting Extras
There are two ways of selecting Extras.

  1.  Directly above the sensor controls
    •Touch the sensor for the Extra you want. It then lights up brightly.
  2. Via the Extras sensor control and the display
    •Touch the Extras sensor control.
    The following appears in the display: No Extras √
    •Touch the ∧∨sensor controls until the Extra you want appears in the display and confirm this with the OK sensor.

PowerWash display with the Quick and Eco sensor controls 
PowerWash display 
Normal program sequence.

  • Do not activate the Quick or Eco sensors.

Quick sensor 
Short program sequence. The mechanical action and energy will increase with this option.

  • Touch the Quick sensor.

Eco sensor
Energy-saving program sequence.
The wash temperature is reduced and the program duration increased.

  •  Touch the Eco sensor.

Delay start
Delay start
With Delay start, you can delay the start of the program. The start of the program can be delayed from 15 minutes up to a maximum of 24 hours.

Adding detergent

5. Adding detergent
Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging.
There are several options for adding detergent.
Filling with detergent 

  • Pull out the detergent drawer and add detergent to the compartments.

Detergent for the pre-wash
Detergent for the main wash, including Soak if selected
Fabric softener, liquid starch or capsules

Adding fabric softener 

  •  Add fabric softener or liquid starch to the compartment.

Do not exceed the maximum level mark.
It will be automatically dispensed in the final rinse. At the end of the program, a small amount of water remains in the fabric softener compartment.
Using detergent tablets or pods Always put detergent tablets or pods directly in the drum with the laundry. They cannot be added via the detergent dispenser drawer.

CapDosing
Three different types of capsules are available:
Fabric care (e.g. fabric softener)
Additives (e.g. detergent enhancers)
Detergent
Each capsule contains the correct amount for one wash cycle.
Capsules are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).
Keep capsules out of the reach of children.
Activating CapDosing

  • Touch the CAP sensor.
    The following appears in the display:
    No cap √
  • Touch the ∧∨ sensors until the capsule you want appears in the display.
  • Confirm the capsule with the OK sensor.
    See “Detergent” in the operating instructions for more information.

Starting the program

6. Starting the program – end of the program 

Starting the program

  • Touch the flashing Start/Stop sensor.

The door will lock ( appears in the display) and the program will start.
At the end of the program
The door is still locked during the Anticrease phase and the following will appear alternately in the display:
 Finish/Anti-crease and
Press Start/Stop

  • Touch the Start/Stop sensor. The door will be unlocked.
  • Pull opens the door.
  • Remove the laundry.
    Check that all items have been removed from the drum.

  • Check the folds in the door seal for any small articles, e.g. buttons, which might be lodged there.
  •  Turn the program selector to the position. This switches the washing machine off.
  • If applicable, remove the used capsule from the detergent dispenser drawer. Close the door. Otherwise, there is a danger of objects being placed inadvertently in the drum. If these remain unnoticed and were washed in the next load, they could damage the laundry. An open door is also a danger to pets and children.

Extras

Extras
You can use the Extras sensor to augment the wash programs.
SingleWash
For efficiently washing a very small load (< 1 kg) in a normal wash program. The wash duration is reduced.
Please note the following advice:
– Use liquid detergent
– Reduce the dosage to a maximum of 50% of the amount quoted for a ½ load
Pre-ironing 
In order to reduce creasing, the laundry undergoes a smoothing process at the end of the program. Reducing the maximum load by 50% will give a better result. Follow the instructions in the display. Small loads give a better result.
The garments must be suitable for drying in a tumble dryer and suitable for ironing.
Water + 
The water level in the wash and rinse stages is increased and a second rinse is carried out in the “Separate rinse/Starch” program.
You can select other functions for the Water + sensor control. These are described in “Settings”.
Pre-wash
For laundry with large amounts of dirt, e.g. dust and sand.

Soak
For heavily soiled and stained items with protein stains.
A duration of between 30 minutes and 6 hours can be chosen for the soaking process. See “Settings” for more information.
The factory default setting is 30 minutes.
Intensive 
For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy.
Extra quiet 
This option reduces noise levels during the wash program. Use this if you want to wash during quiet periods (for instance, when children are sleeping). The final spin is automatically reduced to (Rinse hold). The program duration is increased.
Extra gentle 
Drum rotation and wash duration are reduced. Lightly soiled fabrics are washed more gently.
AllergoWash
This option should be used where high standards of hygiene are required. More energy is used to lengthen temperature holding times and more water is used to increase rinsing efficiency. The items must be suitable for drying in a tumble dryer and suitable for ironing.

Program chart

A = SingleWash; B = Pre-ironing; C= Water+, D = Pre-wash; E = Soak; F = Intensive; G = Extra quiet; H = Extra gentle; I = AllergoWash

Detergent

√ = Recommended; – = Not recommended
A = Sportswear; B = Down Items; C = WoolCare, D= Fabric Softener; E = Booster

Cleaning and care

Cleaning the detergent dispenser drawer
Washing at low temperatures and the use of liquid detergent can lead to a build-up of mold and bacteria in the detergent dispenser drawer.

  • For hygiene reasons, clean the entire drawer at regular intervals.
  • Pull out the detergent dispenser drawer until a resistance is felt.
  • Press down the release button and, at the same time, pull the drawer right out of the machine.
  • Clean the detergent drawer with warm water.

Cleaning the siphon tube and the fabric softener channel 

  • Pull the siphon out of the compartment and clean it under warm running water.
  • Clean the siphon tube in the same way.
  • Refit the siphon.
  • Clean the fabric softener channel using a brush and warm water. 

Liquid starch can cause the siphon to become clogged. Make sure that you clean the siphon and siphon tube particularly thoroughly after using liquid starch a few times.

Cleaning the detergent dispenser drawer housing

  • Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing.

Cleaning the drum (Hygiene info) 
Washing at low temperatures and/or using liquid detergents can cause bacteria and odors to build up in the washing machine.
Use the Clean machine program to clean the machine. Note the message in the display:.

Hygiene info: Run a program at min. 75°C or “Clean machine”

Problem-solving guide

Some of the messages in the display are more than one line long. Touch the∧ or ∨ sensor to read them in full.

Message

Possible cause and remedy

The control panel remains dark. There is no power to the machine.
  • Check whether the mains plug is plugged in and switched on.
  • Check whether the circuit breaker has tripped.
  • The washing machine has switched off automatically to save energy.
  • Switch the washing machine on again by turning the program selector.
Door lock. Service The door is not closed properly. The door lock could not engage.
  • Close the door again.
  •  Start the program again. If the fault message appears again, contact Miele.
Check drainageSee The water outlet is blocked or restricted. The drain hose has been fixed too high.
  • Clean the drain filter and the pump.
  • Check whether the maximum delivery head of 1 m has been exceeded.
Water intake. See The water inlet is blocked or restricted.
  •  Check whether the tap is turned on properly.
  • Check whether the inlet hose is kinked.
  •  Check whether there is sufficient water pressure.
    The filter in the water inlet is blocked.
  • Clean the filter (see the operating instructions).
Service. Waterproof syst. Turn  off The water protection system has reacted.
  • Turn off the tap.
  • Call Miele.
Service. Fault F There is a fault.
  • Disconnect the washing machine from the mains electricity supply, either by switching it off at the wall socket and withdrawing the plug or by disconnecting it at the circuit breaker.
  • Wait at least 2 minutes before reconnecting the washing machine to the mains electricity supply.
  •  Then switch the washing machine on again.
  • Restart the program.

If the fault message appears again, contact Miele.

Door jammed.

Service.

The door lock has jammed.
  • Call Miele.
Check detergent Excessive foam has built up during washing.
  • Check the amount of detergent dispensed.
  • Observe the instructions on the detergent packaging and the degree of soiling of the laundry.
  • If necessary, reduce the dosage amount by increments of 10%.
Hygiene info: Run a program at min. 75°C or “Clean machine”  program A program using a temperature above 60°C has not been run for a long time.
  •  Turn the program selector to Further programs/ and select the Clean machine program in the  Maintenance submenu.
  •  Run the Clean Machine program using the Miele IntenseClean machine cleaner or a universal powder detergent.

This will clean the washing machine and prevent a build-up of bacteria and odors.

Align the washing
machine
The Pre-ironing Extra which runs at the end of the program could not be carried out properly.
  •  Check whether the washing machine is aligned correctly as described in “Installation and connection –  Levelling the machine”.
  • Check whether the maximum delivery head of 1 m has been exceeded.

If the fault message appears again, contact Miele. The washing machine can still be used, however without the  Pre-ironing Extra.

Check filter + jet The pumps are dirty.
  •  Clean the pumps as described in “Problem-solving guide  -Opening the door in the event of a blocked drain outlet and/or power cut”.
  • Start the program again after cleaning.
    The jet in the top of the door ring is blocked with fluff.
  •  Remove the fluff with your finger. Do not use any sharp or pointed tools to do this.
  • Start the program again after cleaning.
    If the fault message appears again, contact Miele. The washing machine can still be used but with reduced functionality