Hotpoint Washer Dryer User Manual

Hotpoint Washer Dryer


Warning! Keep this instruction manual in a safe place for future reference. Should the appliance be sold, transferred or moved, make sure the instruction manual accompanies the washer dryer to inform the new owner as to its operation and features.
Caution! Read these instructions carefully: they contain vital information on installation, use and safety.

Unpacking and levelling


This is a separate part of the polystyrene base and should be removed with the base.
IMPORTANT check when unpacking your machine.

  1. Unpack the washer-dryer.
  2. Check whether the washer-dryer has been damaged during transport. If this is the case, do not install it and contact your retailer.
  3. Remove the 4 protective screws and the rubber bush with the respective spacer, situated on the rear of the appliance (see also the installation leaflet).
  4. Seal the gaps using the plastic plugs provided.
  5. Keep all the parts: you will need them again if the washer-dryer needs to be moved to another location. Packaging materials are not children’s toys.

Your machine may make a considerable amount of noise if the two front feet have not been adjusted correctly.

  1. Install the washer-dryer on a flat sturdy floor, without resting it up against walls, cabinets or anything else.
  2. If the floor is not perfectly level, compensate for any unevenness by tightening or loose ning the adjustable front feet (see figure); the angle of inclination, measured according to the worktop, must not exceed 2°. Levelling your appliance correctly will provide it with stability and avoid any vibrations, noise and shifting during operation. If it is placed on a fitted or loose carpet, adjust the feet in such a way as to allow enough room for ventilation beneath the washer-dryer.
Electric and water connections

Connecting the water inlet hose

  1. Connect the supply pipe by screwing it to a cold water tap using a 3/4 gas threaded connection (see figure). Before performing the connection, allow the water to run freely until it is perfectly clear.
  2. Connect the other end of the water inlet hose to the washer dryer, screwing it onto the appliance’s cold water inlet, situated on the top right-hand side on the rear of the appliance (see figure).
  3. Make sure there are no kinks or bends in the hose.
    • The water pressure at the tap must be within the values indicated in the Technical details table (on the page 5).
    • If the water inlet hose is not long enough, contact a specialist store or an authorised serviceman.
    • Ensure that the supply taps are allowing water through. Old taps may seize in the closed position and thus prevent water reaching the machine.
    • Never use second-hand or old inlet hoses; use the products supplied with the machine.
Connecting the drain hose
  • Connect the drain hose, without bending it, to a draining duct or a wall drain situated between 65 and 100 cm from the floor;
  • The drain hose may be connected to an under-sink trap. Before connecting the drain hose from the machine ensure that any blanks or removable ends have been taken off the spigot.
  • If it is placed over the edge of a basin or sink be sure the free end of the hose should not be underwater.! We advise against the use of hose extensions; in case of absolute need, the extension must have the same diameter as the original hose and must not exceed 150 cm in length. Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms (6 inches). If the hose is pushed down too far, this may cause the machine to self -syphon ie. continuously empty as it is filling.
Electric connection

Before plugging the appliance into the mains socket, make sure that:

  • the socket is earthed and in compliance with the applicable law;
  • the socket is able to sustain the appliance’s maximum power load indicated on the Technical Data Plate fixed on the machine;
  • the supply voltage is included within the values indicated on the Technical Data Plate fixed on the machine.
  • the socket is compatible with the washer dryer’s plug. If this is not the case, replace the socket or the plug. Your appliance is now supplied with a 13 amp fused plug it can be plugged into a 13 amp socket for immediate use. Before using the appliance please read the instructions below.
    Replacing the fuse:
    When replacing a faulty fuse, a 13 amp ASTA approved fuse to BS 1362 should always be used, and the fuse cover re-fitted. If the fuse cover is lost, the plug must not be used until a replacement is obtained.
    Replacement fuse covers:
  • If a replacement fuse cover is fitted, it must be of the correct colour as indicated by the coloured marking or the colour that is embossed in words on the base of the plug. Replacements can be obtained directly from your nearest Service Depot.
    Removing the plug:
  • If your appliance has a non-rewireable moulded plug and you should wish to re-route the mains cable through partitions, units etc., please ensure that either: the plug is replaced by a fused 13 ampere rewireable plug bearing the BSI mark of approval. or: the maincable is wired directly into a 13 amp cable outlet, controlled by a switch, (in compliance with BS 5733) which is accessible without moving the appliance.
    Disposing of the plug:
  • Ensure that before disposing of the plug itself, you make the pins unusable so that it cannot be accidentally inserted into a socket. Instructions for connecting cable to an alternative plug:
    Important: the wires in the mains lead are coloured in accordance with the following code:
    Green & Yellow Earth
    Blue Neutral
    Brown Live
  • As the colours of the wires in the lead may not correspond with the coloured markings identifying the terminals in your plug, proceed as
    follows: Connect Green & Yellow wire to terminal marked E or or coloured Green or Green &
    Yellow. Connect Brown wire to terminal marked L or coloured Red. Connect Blue wire to terminal marked N or coloured Black. If a 13 amp plug (BS 1363) is used it must be fitted with a 13 amp fuse, either in the plug or adaptor or at the distribution board. If you are in any doubt regarding the electrical supply to your machine, consult a qualified electrician before use. How to connect an alternative plug: The wires in this mains lead are coloured in accordance with the following code:

Disposing of the appliance:
When disposing of the appliance please remove the plug by cutting the mains cable as close as possible to the plug body and dispose of it as described on the previous page.

  • The washer-dryer should not be installed in an outdoor environment, not even where the area is sheltered, because it may be very dangerous to leave it exposed to damp, rain and thunderstorms.
  • When the washer-dryer is installed, the mains socket must be within easy reach.
  • Do not use extensions or multiple sockets.
  • The power supply cable must never be bent or dangerously compressed.
  • The power supply cable must only be replaced by an authorised serviceman.
    Warning! The company denies all liability if and when these norms are not respected.

The first wash cycle
Once the appliance has been installed, and before you use it for the first time, run a wash cycle with detergent and no laundry, using the programme “Auto Clean” (see “Cleaning the washer-dryer”).

Technical data
Model FDEU 8640


width 59.5 cm

height 85 cm

depth 54 cm



from 1 to 8 kg for the wash programme

from 1 to 6 kg for the drying programme

Electrical connections please refer to the technical data plate fixed to the machine

Water con- nections

maximum pressure 1 MPa (10 bar) minimum pressure

0.05 MPa (0.5 bar) drum capacity 58 litres

Spin speed up to 1400 rotations per minute

Energy ra- ted programmes according to regulation EN 50229

Wash: programme 5; tempe- rature 60°C; using a load of 8 kg.

Drying: select the “Drying Cotton” programme and set the drying level to “ ”, for both loads. The first drying cycle must be carried out with the nominal load.

This appliance conforms to the following EC Directives:

– EMC 2014/30/EU (Electro- magnetic Compatibility)

– LVD 2014/35/EU (Low Voltage)

– 2012/19/EU – WEEE

Care and maintenance

Cutting off the water and electricity supplies
  • Turn off the water tap after every wash cycle. This will limit wear on the hydraulic system inside the washer-dryer and help to prevent leaks.
  • Unplug the washer-dryer when cleaning it and during all maintenance work.
Cleaning the washer-dryer
  • The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.
  • The washer-dryer has a “Auto Clean” programme for its internal parts that must be run with no load in the drum. To help the wash cycle you may want to use either the detergent (i.e. a quantity 10% the quantity specified for lightly-soiled garments) or special additives to clean the washer-dryer. We recommend running a cleaning programme every 40 wash cycles.
  • To start the programme press buttons A and B simultaneously for 5 seconds (see figure). The programme will start automatically and will run for about 70 minutes. To stop the cycle press the START/PAUSE button.

Cleaning the detergent dispenser drawer

Remove the dispenser by raising it and pulling it out (see figure). Wash it under running water; this operation should be repeated frequently.

Caring for the door and drum of your appliance

  • Always leave the porthole door ajar in order to prevent unpleasant odours from forming.

Cleaning the pump
The washer-dryer is fitted with a self-cleaning pump which does not require any maintenance. Sometimes, small items (such as coins or buttons) may fall into the pre-chamber which protects the pump, situated in its bottom part. ! Make sure the wash cycle has finished and unplug the appliance. To access the pre-chamber:

  1. sing a screwdriver, remove the cover panel on the lower front part of the washer-dryer (see figure);
  2. unscrew the lid by rotating it anticlockwise (see figure): a little water may trickle out. This is perfectly normal;
  3. clean the inside thoroughly;
  4. screw the lid back on;
  5. reposition the panel, making sure the hooks are securely in place before you push it onto the appliance.

Checking the water inlet hose

Check the inlet hose at least once a year. If there are any cracks, it should be replaced immediately: during the wash cycles, water pressure is very strong and a cracked hose could easily split open.  Never use second-hand hoses.

Precautions and tips

  • This washer-dryer was designed and constructed in accordance with international safety regulations. The following information is provided for safety reasons and must therefore be read carefully.
General safety
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Do not dry unwashed items in the tumble dryer.
  • Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer.
  • Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer.
  • Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
  • The final part of a tumble dryer cycle occurs without heat (cool down cycle) to ensure that the items are left at a temperature that ensures that the items will not be damaged.
    WARNING: Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
  • This appliance was designed for domestic use only.
  • Do not touch the machine when barefoot or with wet or damp hands or feet.
  • Do not pull on the power supply cable when unplugging the appliance from the electricity socket. Hold the plug and pull.
  • Do not touch the drained water as it may reach extremely high temperatures.
  • Never force the porthole door. This could damage the safety lock mechanism designed to prevent accidental opening.
  • If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt to repair it yourself.
    • Always keep children well away from the appliance
    while it is operating.
  • If it must be moved, proceed with the help of two or three people and handle it with the utmost care. Never try to do this alone, because the appliance is very heavy.
  • Before loading laundry into the washer dryer, make sure the drum is empty.
  • During the drying phase, the door tends to get quite hot.
  • Do not use the appliance to dry clothes that have been washed with flammable solvents (e.g. trichlorethylene).
  • Do not use the appliance to dry foam rubber or similar elastomers.
  • Make sure that the water tap is turned on during the drying cycles.
  • Children of less than 3 years should be kept away from the appliance unless continuously supervised.
  • Remove all objects from pockets such as lighters and matches.


  • Disposing of the packaging materials: observe local regulations so that the packaging may be re-used.
  • The European Directive 2012/19/EU (WEEE) on Waste Electrical and Electronic Equipment, requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Description of the washer-dryer and starting a wash cycle

Control panel

Detergent dispenser drawer: used to dispense detergents and washing additives (see “Detergents and laundry”).
ON/OFF button: switches the washer-dryer on and off. WASH CYCLE knob: programmes the wash cycles. During the wash cycle, the knob does not move.
FUNCTION buttons with indicator light: used to select the available functions. The indicator light corresponding to the selected function will remain lit.
TEMPERATURE knob: sets the temperature or the cold wash cycle (see “Personalisation”).
DRYING knob: used to set the desired drying programme (see “Personalisation”).
WASH CYCLE PROGRESS indicator lights: used to monitor the progress of the wash cycle. The illuminated indicator light shows which phase is in progress.
DOOR LOCKED indicator light: indicates whether the door may be opened or not (see next page).

START/PAUSE button with indicator light: starts or temporarily interrupts the wash cycles. N.B. To pause the wash cycle in progress, press this button; the corresponding indicator light will flash orange, while the indicator light for the current wash cycle phase will remain lit in a fixed manner. If the DOOR LOCKED indicator light is switched off, the door may be opened (wait approximately 3 minutes). To start the wash cycle from the point at which it was interrupted, press this button again.
Standby mode
This washer-dryer, in compliance with new energy saving regulations, is fitted with an automatic standby system which is enabled after about 30 minutes if no activity is detected. Press the ON-OFF button briefly and wait for the machine to start up again. Consumption in off-mode: 0.5 W Consumption in Left-on: 8 W.

Indicator lights
The indicator lights provide important information. This is what they can tell you: Wash cycle phase indicator lights Once the desired wash cycle has been selected and has begun, the indicator lights switch on one by one to indicate which phase of the cycle is currently in progress.

Note: during the “Drain” phase, the indicator light corresponding to the “Spin” cycle phase will illuminate.

Function buttons and corresponding indicator lights
When a function is selected, the corresponding indicator light will illuminate. If the selected function is not compatible with the programmed wash cycle, the corresponding indicator light will flash and a sound alert (3 beeps); the function will not be activated. If a function which is incompatible with another function selected previously, only the most recent selection will remain active.

Door locked indicator light
If this indicator light is on, the appliance door is locked to prevent it from being opened accidentally; to avoid any damage, wait for the indicator light to switch off before you open the appliance door (wait approximately 3 minutes). ! If the START/PAUSE indicator light (orange) flashes rapidly at the same time as the function indicator light, this indicates a problem has occurred (see “Troubleshooting”).

Starting a wash cycle
  1. Turn the washer-dryer on by pressing the ON/OFF button. All the indicator lights will turn on for a few seconds, then only the indicator lights relative to the selected programme settings will remain lit and the START/PAUSE indicator light will flash.
  2. Load the laundry and close the door.
  3. Set the WASH CYCLE knob to the desired programme.
  4. Set the washing temperature (see “Personalisation”).
  5. Set the drying cycle if necessary (see “Personalisation”).
  6. Measure out the detergent and washing additives (see “Detergents and laundry”).
  7. Select the desired functions.
  8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit in a fixed manner, in green. To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.
  9. At the end of the wash cycle the indicator light will switch on. The DOOR LOCKED indicator light will switch off, indicating that the door may be opened (wait approximately 3 minutes). Take out your laundry and leave the appliance door ajar to make sure the drum dries completely. Switch the washer-dryer off by pressing the ON/OFF button.

Wash cycles

Table of wash cycles
Wash cycles  


Description of the wash cycle


Max. temp. (°C)


Max. speed (rpm)







Max. load (kg)


Cycle duration

Wash Fabric softener
1 Anti-Stain 40° 1400 l l l 5 185’
2 Anti-Stain Quick 40° 1200 l l l 4,5 60’
3 Whites 60°

(max. 90°)

1400 l l l 5 170’
4 Cotton (2): lightly soiled resistant colours. 40°

(max. 60°)

1400 l l l 8 225’
5 Eco Cotton (1): heavily soiled whites and resistant colours. 60° 1400 l l l 8 215’
6 Synthetics (3): heavily soiled resistant colours. 40°

(max. 60°)

1000 l l l 4,5 125’
7 Anti Allergy 60° 1400 l l l 5 210’
8 Wool: for wool, cashmere, etc. 40° 800 l l l 2 90’
9 Delicates 30° 0 l l l 1 80’
10 Fast Wash 30’: to refresh lightly soiled garments quickly (not suitable for wool, silk and clothes which require washing by hand). 30° 800 l l 3,5 30’
11 Wash & Dry 45’ 30° 1400 l l l 1 45’
12 Drying Cotton l 6
13 Drying Synthetics l 4
14 Drying Wool l 2
Partials cycles
  Rinse 1400 l l 8 50’
  Spin+Pump out 1400 l 8 10’

The length of cycle shown in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.

For all Test Institutes:

  1. Test wash cycle in compliance with regulation EN 50229: set wash cycle 5 with a temperature of 60°C.
  2. Long wash cycle for cottons: set wash cycle 4 with a temperature of 40°C.
  3. Long wash cycle for synthetics: set wash cycle 6 with a temperature of 40°C.


Setting the temperature
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles). The temperature may be lowered, or even set to a cold wash ( ). The washer-dryer will automatically prevent you from selecting a temperature which is higher than the maximum value set for each wash cycle.

  • Exception: if the 3 programme is selected, the temperature can be increased up to a value of 90°C.
  • Exception: if the 4 programme is selected, the temperature can be increased up to a value of 60°C.
  • Exception: if the 6 programme is selected, the temperature can be increased up to a value of 60°C.
Setting the drying cycle

Turn the DRYING knob to set the desired drying type. Two options are available:
A – Based on time: from 40 to 180 minutes.
B – Based on the how damp the clothes are once they have been dried:
Iron : slightly damp clothes, easy to iron.
Hanger : dry clothes to put away.
Cupboard : very dry clothes, recommended for towelling and bathrobes.
If your laundry load to be washed and dried is much greater than the maximum stated load (see adjacent table), perform the wash cycle, and when the cycle is complete, divide the garments into groups and put some of them back in the drum. At this point, follow the instructions provided for a “Drying only” cycle. Repeat this procedure for  the remainder of the load.
N.B: when the drying is complete there is a cooling period, even though the DRYING knob is in the position.

Table of Drying times (guideline values)

Fabric type Load type Max. load (kg) Cupboard dry Henger dry Iron dry


Clothing of diffe- rent sizes, Terry towels  








Synthe- tics  

Sheets, Shirts, Py- jamas, socks, etc.











Knitwear, Pullo- vers. etc.  








Drying only
Turn the WASH CYCLE knob to one of the drying settings (12-13-14) according to the type of fabric, then select the desired drying duration using the DRYING knob. Selecting the cotton drying cycle ( position) through the programme selector knob and pressing the “Eco” button activates an automatic drying cycle that allows for saving energy, thanks to an optimal combination of air temperature and cycle duration.

The various wash functions available with this washer-dryer will help to achieve the desired results, every time.
To activate the functions:

  1. Press the button corresponding to the desired function;
  2. the function is enabled when the corresponding indicator light is illuminated.


  • If the selected function is not compatible with the programmed wash cycle, the corresponding indicator light will flash and a sound alert (3 beeps); the function will not be activated.
  • If a function which is incompatible with another function selected previously, only the most recent selection will remain active.

Super Wash
This option offers a high-performance wash due to the greater quantity of water used in the initial phase of the cycle, and due to the increased wash cycle duration, is particularly useful for the removal of stubborn stains.
Slow Spin
By selecting this function, reduces the spin speed.
Timer Saver
If you select this option, the wash cycle duration will be reduced by up to 50%, depending on the selected cycle, thereby guaranteeing simultaneous water and energy saving. Use this cycle for lightly soiled garments.
Eco Wash
The Eco Wash option saves energy by not heating the water used to wash your laundry – an advantage both to the environment and to your energy bill. Instead, intensified wash action and water optimisation ensure great wash results in the same average time of a standard cycle. For the best washing results we recommend the usage of a liquid detergent.  By also turning the DRYING knob to the position, a drying cycle automatically activates at the end of the wash cycle that also helps to reduce energy consumption, thanks to an optimal combination of air temperature and cycle duration.

Detergents and laundry

Detergent dispenser drawer

Successful washing results also depend on the correct dose of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact cause build up on the inside of your appliance and contribute to environmental pollution.

  • Use powder detergent for white cotton garments, for prewashing, and for washing at temperatures over 60°C.
  • Follow the instructions given on the detergent packaging.
  • Do not use hand washing detergents; they create too much foam.
  • Open the detergent dispenser drawer and pour in the detergent or washing additive, as follows.
  • Do not pour detergent into the middle compartment (*). Detergent should only be poured into the compartment
  • compartment 1: Detergent for the wash cycle (powder or liquid) If liquid detergent is used, it is recommended that the removable plastic partition A (supplied) be used for proper dosage.
  • If powder detergent is used, place the partition into slot B. compartment 2: Additives (fabric softeners, etc.) The fabric softener should not overflow the grid.

Preparing the laundry

  • Divide the laundry according to:
  • the type of fabric/the symbol on the label
  • the colours: separate coloured garments from whites.
  • Empty all garment pockets and check the buttons.
  • Do not exceed the values listed in the “Table of wash cycles”, which refer to the weight of the laundry when dry.

How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1,200 g
1 towel 150-250 g

Garments requiring special care
Anti-Stain: this programme is suitable to heavily-soiled garments with resistant colours. It ensures a washing class that is higher than the standard class (A class). When running the programme, do not mix garments of different colours. We recommend the use of powder detergent. Pre-treatment with special additives is recommended if there are obstinate stains.

If the drying function is selected, a drying cycle automatically activates at the end of the wash cycle that resembles open-air drying, with the added advantages of preserving garments from yellowing due to sunlight exposure and preventing loss of whiteness caused by the possible presence. of dust in the air. Drying cycles can only be selected on a level basis. Dryness level “ ” recommended.
Anti-Stain Quick: this programme is ideal for washing the most difficult daily stains in 1 hour. It is ideal for mixed fabrics and coloured garments, caring for your clothes as it washes. If the drying function is selected, a drying cycle automatically activates at the end of the wash cycle that resembles open-air drying, with the added advantages of preserving garments from yellowing due to sunlight exposure and preventing loss of whiteness caused by the possible presence of dust in the air. Drying cycles can only be selected on a level basis. Dryness level “ ” recommended.
Anti Allergy: use programme 7 to remove major allergens such as pollen, mites, cat’s and dog’s hair. Wool – Woolmark Apparel Care – Green: the wool wash cycle of this machine has been approved by The Woolmark Company for the washing of wool garments labelled as “hand wash” provided that the products bare washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine (M1318)

In UK, Eire, Hong Kong and India the Woolmark trade mark is a Certification trade mark.
Delicates: use programme 9 to wash very delicate garments with decorative features, such as diamantes and sequins. We recommend turning the garments inside out before washing and placing small items into the special bag for washing delicates. When selecting an exclusively time-based drying function, a drying cycle is performed at the end of the wash cycle that is particularly delicate, thanks to light handling and appropriate temperature control of the water jet.
The recommended durations are:
1 kg of synthetic garments –> 150 min
1 kg of synthetic and cotton garments –> 180 min
1 kg of cotton garments –> 180 min
The degree of dryness depends on the load and fabric composition.

Wash & Dry 45’: select programme 11 for washing and drying lightly soiled garments (Cotton and Synthetics) in a short time. This cycle may be used to wash and dry a laundry load of up to 1 kg in just 45 minutes. To achieve optimum results, use liquid detergent and pretreat cuffs, collars and stains.

Load balancing system
Before every spin cycle, to avoid excessive vibrations and to distribute the load in a uniform manner, the drum rotates continuously at a speed which is slightly greater than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine spins at a reduced spin speed. If the load is excessively unbalanced, the washer dryer performs the distribution process instead of spinning. To encourage improved load distribution and balance, we recommend small and large garments are mixed in the load.


Your washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure that the problem cannot be solved easily using the following list.

Remember, you will be charged for a service call for problems caused by incorrect installation, as indicated on pages 2 to 4. Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine. Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.

Product Guarantee and Repair Information


12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve months from the date of purchase. This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you:
This guarantee is subject to the following conditions:

  • The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
  • The appliance is used only on the electricity or gas supply printed on the rating plate.
  • The appliance has been used for normal domestic purposes only.
  • The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
  • Any repair work must be undertaken by us or our appointed agent.
  • Any parts removed during repair work or any appliance that is replaced become our property.
  • The appliance is used in the United Kingdom or Republic of Ireland. The guarantee does not cover:
  • Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
  • Replacement of any consumable item or accessory. These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
  • Replacement of any removable parts made of glass or plastic.

Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled components to keep down customer costs and minimise material wastage. Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug, and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into mains socket, and the door cannot be locked shut.

Repairs and After Sales
For product help and advice, repairs, spare parts or accessories, we’re here to help.
For local repair engineers – 03448 111 606
ROI – 0818 313 413
UK standard local rate applies
ROI local Irish rate applies
For Parts and Accessories visit:
Please remember to register your appliance at to activate your 10 year parts guarantee. How to find your model and serial number.