Samsung 4K UHD Signage User Guide

SAMSUNG 4K UHD Signage User Guide

QB43R QB49R QB50R
QB55R QB65R QB75R QB85R

Checking the Components 

  1. Quick Setup Guide.
  2. Warranty card (Not available in some locations).
  3. Regulatory guide.
  4. Power cord.
  5. Batteries (AAA x 2) (Not available in some locations).
  6. Remote Control
  7. RS232C(IN) adapter.
  8. HOLDER-CABLE (Supported models: QB65R, QB75R, QB85R).
  9. Holder-Ring x 4 (Supported models: QB43R, QB49R, QB50R, QB55R, QB65R, QB75R).
    Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.

Parts

  1. Remote sensor
    Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
    *Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
  2. Power indicator
  3. Power button
    Turns the product on or off.

 

Troubleshooting Guide

Issues

Solutions

The screen keeps switching on and off.

Check that the cable between the product and the PC is connected correctly

The screen keeps switching on and off.

Check that the product is connected correctly with a cable.

Check that the source device connected to the product is powered on.

Specifications

 Model Name

QB43R

QB49R

QB50R

QB55R

 

 

Panel

  

Size

43 CLASS

(42.5 inches / 107.9 cm)

49 CLASS

(48.5 inches / 123.2 cm)

50 CLASS

(49.5 inches / 125.7 cm)

 55 CLASS

(54.6 inches / 138.7 cm)

 

Display area

941.184 mm (H) x

529.416 mm (V)

1073.78 mm (H) x

604.0 mm (V)

 1095.84 mm (H) x

616.41 mm (V)

 1209.6 mm (H) x

680.4 mm (V)

 Model Name

QB65R

QB75R

QB85R

 

Panel

Size

65 CLASS (64.5 inches / 163.9 cm)

75 CLASS (74.5 inches / 189.3 cm)

 85 CLASS (84.5 inches / 21C4.7 cm)

Display area

1428.48 mm (H) x 803.52 mm (V)

 1650.24 mm (H) x 928.26 mm (V)

1872.0 mm (H) x 1053.0 mm (V)

 

 Power Supply

AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.

 

 

Environmental considerations

  

Operating

Temperature: 0 °C – 40 °C (32 °F – 104 °F) Humidity: 10% – 80%, non-condensing

Storage

Temperature: -20 °C – 45 °C (-4 °F – 113 °F) Humidity: 5% – 95%, non-condensing

  • This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. (Supported models: QB85R) This device is a Class B digital apparatus. (Supported models: QB43R, QB49R, QB50R, QB55R, QB65R, QB75R)
  • For detailed device specifications, visit the Samsung website.


The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Connecting and Using a Source Device 

Connecting to a PC 

  • HDMI IN 1 (ARC), HDMI IN 2
  • DVI/MAGICINFO IN
  • DVI/HDMI AUDIO IN
  • HDMI IN 1 (ARC), HDMI IN 2
  • DVI/HDMI AUDIO IN

Connecting to a Video Device 

  • Connecting to a Video Device
  • DVI/HDMI AUDIO IN
  • HDMI IN 1 (ARC), HDMI IN 2

Connecting to an Audio System 

  • AUDIO OUT

 

Connecting the LAN Cable

  • RJ45

    Use Cat7(*STP Type) cable for the connection. (10/100 Mbps) *Shielded Twist Pair

Connecting to MDC

For details on how to use the MDC programmer, refer to Help after installing the programme. The MDC programmer is available on the website.

Contact SAMSUNG WORLD WIDE

Country/Area

Customer Care Centre

ALBANIA 045 620 202
AUSTRIA 0800 72 67 864 (0800-SAMSUNG)
BELGIUM 02-201-24-18
BOSNIA 055 233 999
BULGARIA *3000 Цена на един градски разговор 0800 111 31 Безплатен за всички оператори
CROATIA 072 726 786
CYPRUS 8009 4000 only from landline, toll free
 

CZECH

 800 – SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4
DENMARK 707 019 70
ESTONIA 800-7267
FINLAND 030-6227 515
FRANCE 01 48 63 00 00

 

Country/Area

Customer Care Centre

GERMANY 06196 77 555 77
GREECE 80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line
HUNGARY 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE) 0818 717100
ITALIA 800-SAMSUNG (800.7267864)
KOSOVO 0800 10 10 1
LATVIA 8000-7267
LITHUANIA 8-800-77777
LUXEMBURG 261 03 710
MONTENEGRO 020 405 888
NETHERLANDS 088 90 90 100
NORTH MACEDONIA 023 207 777
NORWAY 21629099
POLAND 801-172-678* lub +48 22 607-93-33*
* (opłata według taryfy operatora)

 

Country/Area

Customer Care Centre

PORTUGAL 808 207 267
 

 

ROMANIA

 *8000 (apel in retea)
08008-726-78-64 (08008-SAMSUNG) Apel GRATUIT Atenţie: Dacă efectuaţi apelul din reţeaua Digi (RCS/RDS), vă rugăm să ne contactaţi formând numărul Telverde fără ultimele două cifre, astfel: 0800872678.
SERBIA 011 321 6899
SLOVAKIA 0800 – SAMSUNG (0800-726 786)
SLOVENIA 080 697 267 (brezplačna številka)
SPAIN 91 175 00 15
SWEDEN 0771 726 786
SWITZERLAND 0800 726 786
TURKEY 444 77 11
UK 0333 000 0333

 


Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
Download the user manual from the website for further details

http://www.samaung.com/displaysolution
Web site:http://www.samsung.com