Asus RT-AX55 Wireless AX1800 Dual Band Wi-Fi 6 Router User Guide

RT-AX55

Wireless-AX1800 Dual Band WiFi 6 Router

Quick Start Guide

U16816 / First Edition / June 2020

Package contents

RT-AX55 Wireless Router  AC adapter
Network cable (RJ-45)        Quick Start Guide

A quick look at RT-AX55

  1. 5GHz LED
  2. 2.4GHz LED
  3. LAN 1~4 LEDs
  4. WAN (Internet) LED
  5. Power LED
  6. Reset button
  7. WPS button
  8. Power switch
  9. Power (DCIN) port
  10. WAN (Internet) port
  11. LAN 1 ~ 4 ports

3

Positioning your wireless router

For optimal wireless transmission between the wireless router and connected wireless devices, ensure that you:

  • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices.
  • Keep the wireless router away from metal obstructions and away from direct sunlight.
  • Keep the wireless router away from 802.11g or 20MHz only Wi-Fi devices, 2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss.
  • Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates.
  • To ensure the best wireless signal, orient the four non-detachable antennas as shown in the drawing below.

NOTES:

  • Use only the adapter that came with your package. Using other adapters may damage the device.
  • Specifications:

DC Power adapter            DC Output: +12V with 1A current
Operating Temperature   0~40°C    Storage       0~70°C
Operating Humidity        50~90%    Storage       20~90%

4

Preparing your modem

1. Unplug the power cable/DSL modem. If it has a battery backup, remove the battery.

NOTE: If you are using DSL for Internet, you will need your username/password from your Internet Service Provider (ISP) to properly configure the router.

 

2. Connect your modem to the router with the bundled network cable.

 

 

3. Power on your cable/DSL modem.
4. Check your cable/DSL modem LED lights to ensure the connection is active.

Setting up your RT-AX55

You can set up your router via wired or wireless connection.

A. Wired connection

1. Plug your router into a power outlet and power it on. Connect the network cable from your computer to a LAN port on your router.

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2. The web GUI launches automatically when you open a web browser. If it does not auto-launch, enter http://router.asus.com.
3. Set up a password for your router to prevent unauthorized access.


B. Wireless connection

1. Plug your router into a power outlet and power it on.

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2. Connect to the network with SSID shown on the product label on the back side of the router. For better network security, change to a unique SSID and assign a password.

 

Wi-Fi Name (SSID): ASUS_XX

* XX refers to the last two digits of the MAC address. You can find it on the label on the back of your router.

 

 

3. You can choose either the web GUI or ASUS Router app to set up your router.

a. Web GUI Setup

  • Once connected, the web GUI launches automatically when you open a web browser. If it does not auto-launch, enter http://router.asus.com.
  • Set up a password for your router to prevent unauthorized access.

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b. App Setup

Download ASUS Router App to set up your router via your mobile devices.

  • Turn on Wi-Fi on your mobile devices and connect to your router’s network.
  • Follow ASUS Router App setup instructions to complete the setup.

        

ASUS Router                    

Remembering your wireless router settings
  • Remember your wireless settings as you complete the router setup.

Router Name:                   Password:
2.4 GHz network SSID:   Password:
5GHz network SSID:       Password:

FAQ
  1. Where can I find more information about the wireless router?

8

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Prohibition of Co-location

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

IMPORTANT NOTE:

Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC exposure compliance requirement, please follow operation instruction as documented in this manual.

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WARNING! This equipment must be installed and operated in accordance with
provided instructions and the antenna(s) used for this transmitter must be installed
to provide a separation distance of at least 31 cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)

This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Operation in the band 5150-­5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

CAN ICES-3(B)/NMB-3(B)

Radio Frequency (RF) Exposure Information

The radiated output power of the ASUS Wireless Device is below the Innovation, Science and Economic Development Canada radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
This equipment should be installed and operated with a minimum distance of 31 cm between the radiator any part of your body.

This device has been certified for use in Canada. Status of the listing in the Innovation, Science and Economic Development Canada’s REL (Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Additional Canadian information on RF exposure also can be found at the following web:
https:// www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html

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Precautions for the use of the device

a. Pay particular attention to the personal safety when use this device in airports, hospitals, gas stations and professional garages.
b. Medical device interference: Maintain a minimum distance of at least 15 cm (6 inches) between implanted medical devices and ASUS products in order to reduce the risk of interference.
c. Kindly use ASUS products in good reception conditions in order to minimize the radiation’s level.
d. Keep the device away from pregnant women and the lower abdomen of the teenager.

 

 

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Manufacturer ASUSTeK Computer Inc.
Tel: +886-2-2894-3447
Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN
Authorised representative in Europe ASUS Computer GmbH
Address: HARKORT STR. 21-23, 40880 RATINGEN, GERMANY
Authorised distributors in Turkey BOGAZICI BILGISAYAR TICARET VE SANAYI A.S.
Tel./FAX No.: +90 212 331 10 00 / +90 212 332 28 90
Address: ESENTEPE MAH. BUYUKDERE CAD. ERCAN HAN B BLOK NO.121 SISLI, ISTANBUL 34394
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel./FAX No.: +90 212 356 70 70 / +90 212 356 70 69
Address: GURSEL MAH. AKMAN SK.47B 1 KAGITHANE/ISTANBUL
KOYUNCU ELEKTRONiK BiLGi iSLEM SiST. SAN. VE DIS TIC. A.S.
Tel. No.: +90 216 5288888
Address: EMEK MAH.ORDU CAD. NO:18, SARIGAZi, SANCAKTEPE ISTANBUL
PENTA TEKNOLOJI URUNLERI DAGITIM TICARET A.S
Tel./FAX No.: +90 216 528 0000
Address: ORGANIZE SANAYI BOLGESI NATO YOLU 4.CADDE NO:1 UMRANIYE, ISTANBUL 34775

175

Networks Global Hotline Information
Area Country/ Region Hotline Number Service Hours
Europe Cyprus 800-92491 09:00-13:00;
14:00-18:00 Mon-Fri
France 0033-170949400 09:00-18:00 Mon-Fri
Germany 0049-1805010920
0049-1805010923 (component support) 0049-2102959911 (Fax)
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
Hungary 0036-15054561 09:00-17:30 Mon-Fri
Italy 06 97626662 09:00-13:00 ; 14:00-18:00 Mon-Fri
Greece 00800-44142044 09:00-13:00 ; 14:00-18:00 Mon-Fri
Austria 0043-820240513 09:00-18:00 Mon-Fri
Netherlands/ Luxembourg 0031-591570290 09:00-17:00 Mon-Fri
Belgium 0032-78150231 09:00-17:00 Mon-Fri
Norway 0047-2316-2682 09:00-18:00 Mon-Fri
Sweden 0046-858769407 09:00-18:00 Mon-Fri
Finland 00358-969379690 10:00-19:00 Mon-Fri
Denmark 0045-38322943 09:00-18:00 Mon-Fri
Poland 0048-225718040 08:30-17:30 Mon-Fri
Spain 0034-902889688 09:00-18:00 Mon-Fri
Portugal 00351-707500310 09:00-18:00 Mon-Fri
Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri
Czech Republic 00420-596766888 08:00-17:00 Mon-Fri
Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri
Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri
United Kingdom 0044-1442265548 09:00-17:00 Mon-Fri
Ireland 0035-31890719918 09:00-17:00 Mon-Fri
Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine 0038-0445457727 09:00-18:00 Mon-Fri

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Area Country/ Region Hotline Number Service Hours
Asia-Pacific Australia 1300-278788 09:00-18:00 Mon-Fri
New Zealand 0800-278788 09:00-18:00 Mon-Fri
Japan 0800-1232787
0081-570783886 (Non-Toll Free)
09:00-19:00 Mon-Sun 09:00-19:00 Mon-Sun
Korea 0082-215666868 09:30-17:00 Mon-Fri
Thailand 0066-24011717
1800-8525201
09:00-18:00 Mon-Fri
Singapore

 

0065-64157917
0065-67203835
(Repair Status Only)
11:00-19:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-13:00 Sat
Malaysia 1300-88-3495 9:00-18:00 Mon-Fri
Philippine 1800-18550163 9:00-18:00 Mon-Fri
India India(WL/NW) 1800-2090365 09:00-18:00 Mon-Sat 09:00-21:00 Mon-Sun
Indonesia 0062-2129495000 500128 (Local Only) 09:30-17:00 Mon-Fri 9:30 — 12:00 Sat
Vietnam 1900-555581 08:00-12:00 13:30-17:30 Mon-Sat
Hong Kong 00852-35824770 10:00-19:00 Mon-Sat
Taiwan

 

0800-093-456;
02-81439000
9:00-12:00 Mon-Fri; 13:30-18:00 Mon-Fri
Americas USA Canada 1-812-282-2787 8:30-12:00 EST Mon-Fri 9:00-18:00 EST Sat-Sun
Mexico 001-8008367847 08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Brazil 4003 0988 (Capital)
0800 880 0988
(demais localidades)
9:00am-18:00 Mon-Fri

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Area Country/ Region Hotline Number Service Hours
Middle East + Africa Egypt 800-2787349 09:00-18:00 Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed
UAE 00971-42958941 09:00-18:00 Sun-Thu
Turkey, 0090-2165243000 09:00-18:00 Mon-Fri
South Africa 0861-278772 08:00-17:00 Mon-Fri
Israel *6557/00972-39142800 *9770/00972-35598555 08:00-17:00 Sun-Th
08:30-17:30 Sun-Th
Balkan Countries Romania 0040-213301786 09:00-18:30 Mon-Fri
Bosnia

Herzegovina

00387-33773163 09:00-17:00 Mon-Fri
Bulgaria 00359-70014411
00359-29889170
09:30-18:30 Mon-Fri
09:30-18:00 Mon-Fri
Croatia 00385-16401111 09:00-17:00 Mon-Fri
Montenegro 00382-20608251 09:00-17:00 Mon-Fri
Serbia 00381-112070677 09:00-17:00 Mon-Fri
Slovenia 00368-59045400
00368-59045401
08:00-16:00 Mon-Fri
Baltic Countries Estonia 00372-6671796 09:00-18:00 Mon-Fri
Latvia 00371-67408838 09:00-18:00 Mon-Fri
Lithuania-Kaunas Lithuania-Vilnius 00370-37329000
00370-522101160
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri

 NOTES:

178

CE statement

Simplified EU Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/Networking/RT-AX55/HelpDesk_Declaration/.

Declaration of Conformity for Ecodesign directive 2009/125/EC
Testing for eco-design requirements according to (EC) No 1275/2008 and (EU) No 801/2013 has been conducted. When the device is in Networked Standby Mode, its I/O and network interface are in sleep mode and may not work properly. To wake up the device, press the WPS button.
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 31 cm between the radiator & your body.
All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac (VHT40), 802.11ax (HE20), 802.11ax(HE40)
5GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac (VHT40), 802.11ac (VHT80), 802.11ax (HE20), 802.11ax(HE40), 802.11ax (HE80)
The frequency, mode and the maximum transmitted power in EU are listed below:
2412-2472MHz: 19.79dBm
5180-5240MHz VHT20 MCS0: EIRP 22.9dBm
5260-5320MHz VHT40 MCS0: EIRP 22.8dBm
5500-5700MHz VHT80 MCS0: EIRP 29.9dBm

The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. The adapter shall be installed near the equipment and shall be easily accessible.

AT  BE  BG  CZ  DK   EE  FR
DE  IS   IE    IT   EL    ES   CY
LV  LI   LT    LU  HU   MT  NL
NO PL  PT    RO  SI    SK   TR
FI   SE  CH    UK  HR  UA

Safety Notices
  • Use this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
  • Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
  • DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
  • DO NOT place or drop objects on top and do not shove any foreign objects into the product.
  • DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
  • DO NOT cover the vents on the product to prevent the system from getting overheated.
  • DO NOT use damaged power cords, accessories, or other peripherals.
  • If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
  • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
  • DO NOT mount this equipment higher than 2 meters.

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