Hoover COMPLETE PERFORMANCE BAGGED UPRIGHT User Manual

COMPLETE PERFORMANCE
BAGGED UPRIGHT
USER MANUAL
MODEL: UH30601, UH30601CDI, UH30650, UH30651

Please visit Hoover.com for video instructions and FAQ’s for this Vacuum Cleaner.
IMPORTANT: READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only.
If used Commercially warranty is VOID.
Questions or concerns?
For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 9am-6pm EST before returning this product to the store.

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING:
When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:

  • Fully assemble before operating.
  • Operate cleaner only at voltage specified on data plate on back of cleaner.
  • Do not leave product when plugged in. Unplug from outlet when not in use and before servicing.
  • Do not use outdoors or on wet surfaces.
  • Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from product,
    and do not allow children to place fingers or other objects into any openings.
  • Use only as described in this user’s manual. Use only HOOVER® recommended attachments.
  • Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before unplugging.
  • Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
  • Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
  • Unplug before connecting Powered Hand Tool.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without Filter Bag and/or Filters in place.

CAUTION:
TO REDUCE THE RISK OF DAMAGE:

  • Avoid picking up hard, sharp objects with this product, as they may cause damage
  • Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
  • Brush roll continues to turn while product is turned on and handle is in upright position. To avoid damage to carpet, rugs, and flooring, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use.
  • Do not use sharp objects to clean out hose as they can cause damage.
  • With brush roll on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.

WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCT / TWO YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-9449200. Please have available the proof of purchase and model number for the warranted product.

WHAT THIS  WARRANTY COVERS:
This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as
“Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against originaldefects in material and workmanship for TWO years from the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of  this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii)  in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original  sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.

WHO THIS LIMITED WARRANTY COVERS:
This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S.  Military Exchanges, and Canada.

WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product: the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans. blower and vacuum tubes, and vacuum bags and straps.

OTHER IMPORTANT TERMS:
This warranty is not transferable and may not be assigned: any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty. THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase.

Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, andlor limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights. which vary from state to state.

GENUINE PARTS AND ACCESSORIES:
We recommend using only with genuine parts, and accessories. Damage caused by use with other than genuine parts, and accessories is not covered by and may void your warranty.

For assistance, please call
Customer Service: 1-800-944-9200 Mon-Fri 9am-6pm EST
Please visit Hoover.com
for video instructions and FAQ’s for this Vacuum.
Available replacement parts and accessories at Hoover.com.

©2021 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by, Royal Appliance Mfg. Co. Charlotte, NC 28262.

ASSEMBLY

Fully assemble product prior to use.

  1. Push the handle into the body of the vacuum until it clicks into place.
  2. Insert hose into hose port. It will click when secured.

OPERATION

CAUTION: Not to be used for grooming a pet.

  1. Press the Power Button to turn ON/OFF.
  2. Step on handle release pedal and lean handle back.

CARPET HEIGHT ADJUSTMENT

  1. To adjust height setting, PUSH DOWN and TURN knob desired height setting. For maximum cleaning performance, the following carpet height settings are recommended:
    • Lowest setting (1) : for bare floors
    • Low setting (2): for all types of carpet
    • Higher settings: for very deep pile carpet, where easier pushing effort is desired, while maintaining good cleaning performance.
    IMPORTANT: If the vacuum is difficult to push, push down and turn knob to the next higher setting.

USING HOSE AND ATTACHMENTS
CAUTION: To reduce the risk of injury from moving parts, unplug before servicing.

  1. Make sure the vacuum is upright and press the hose release button and pull hose end out.
  2. Remove hose and attach the desired accessory.The Extension Wand can be added for additional reach.

STAIR CLEANING
CAUTION: Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at the bottom of the stairs or on the floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage. When using tools, always ensure handle is in the upright position.

  1. Lift the vacuum by the stair cleaning handle and position it on the stairs, cleaning forward to back. Never leave the vacuum on the stairs unattended or not when cleaning.
    To reduce the chance of system clogs be sure to clean up large debris from the area before vacuuming.
    CORD STORAGE:
    Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord.
    LUBRICATION:
    The motor is equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor bearings.

MAINTENANCE

WARNING:
To reduce the risk of personal injury, unplug before cleaning or servicing.
This product contains no serviceable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to continuing use.

BAG CHECK INDICATOR

  1. The bag check indicator will begin to show red as the filter bags fills with dirt. There are three conditions that will cause the indicator to become completely red.
    1. If the bag is full, change the bag.
    2. If very fine materials have been picked up, clogging the bag pores; change the bag.
    3. If there is a blockage in the nozzle, hose, tools or at the bag opening; remove the blockage.

CHANGING THE FILTER BAG
PART # AH10040

  1. To change the filter bag, while pushing the door release button, pull the handle up and out.
  2. Place bag door over trash bin and push lever to drop filter bag into trash bin.
  3. Slide the new filter bag’s cardboard sleeve into the bag holder so the lever secures it.
  4. Replace the door by inserting the bottom first, then swing the top of the bag door in so it latches.
    NOTE: Make sure the filter bag is tucked securely between the tabs on the bag door.
    IMPORTANT: Use only genuine HOOVER® bags with your vacuum.

CAUTION: Very fine materials, such as face powder or cornstarch, may seal the filter bag and may cause it to burst even though it is partially full of dirt. When the cleaner is used to remove material of this nature, change filter bag often.

CLEANING THE EXHAUST FILTER
PART # 902418001

  1. With door and filter bag removed, remove the exhaust filter by pulling tab on filter holder and swinging it outward.
    CLEANING THE SECONDARY FILTER
    PART # 902417001
  2. Lift the grill out and pull to remove the secondary filter.
  3. Rinse filters with water only until the filter is clean and the water runs through clear. Gently squeeze the filter to remove excess water.
  4. Allow filters to air dry for at least 24 hours.
    IMPORTANT: The filters must be completely dry before replacing it. This may take between 24 and 48 hours.
  5. Replace filters.

CAUTION: To reduce the risk of injury from moving parts, unplug before servicing.
BELT MAINTENANCE

  1. Remove the 6 screws to remove the nozzle guard.
  2. Pull the brushroll up and out from the vacuum belt.
    NOTE: From here you can install a new Brushroll.
  3. Cut off tangled hair and wipe away any debris.
  4. To replace the brushroll, loop the belt around the brush roll and push the roll back into place. Replace the nozzle guard and six screws.
    TIP: Rotate brushroll manually to ensure the belt is properly installed. Check for obstructions in the brush roll area and remove any obstructions. When obstructions are cleared, resume cleaning as normal.
    THERMAL PROTECTION
    A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running. If this happens proceed as follows:
    1. Turn cleaner OFF and unplug it from the electrical outlet.
    2. Replace Filter Bag.
    3. Inspect and remove blockage along the dirt path. This blockage may occur at the: nozzle inlet, hose connector, hose, bag opening inlet, secondary filter and final filter.
    4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.
    If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

TROUBLESHOOTING

WARNING: To reduce the risk of personal injury, unplug vacuum before servicing. Do not operate cleaner without either the secondary or final filter in place.
AVAILABLE REPLACEMENT PARTS AND ACCESSORIES SUCH AS BAGS CAN BE FOUND ON HOOVER.COM
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BOTTOM OF THE CLEANER.)