LG LRONC0605 Top Freezer Refrigerator Owner’s Manual

LRONC0605 Top Freezer Refrigerator

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OWNER’S MANUAL
TOP FREEZER REFRIGERATOR
Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.
ENGLISH LRONC0705*, LRONC0605*

MFL69887018 Rev.00_050222

www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.

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2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION
7 PRODUCT OVERVIEW
7 Product Features
9 INSTALLATION
9 Before Installing 9 Choosing the Proper Location 10 Leveling 11 Turning on the Power
12 OPERATION
12 Before Use 13 Control Panel 13 Defrosting Mode 14 Water Dispenser 15 Storing Food 17 Refrigerator Shelves 17 Ice Tray 18 Door Bins
19 MAINTENANCE
19 Cleaning
20 TROUBLESHOOTING
20 FAQs 20 Before Calling for Service
25 LIMITED WARRANTY
25 USA 29 CANADA

ENGLISH

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IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean: WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.
WARNING
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation
· To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
· Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
· Do not use an outlet that can be turned off with a switch. Do not use an extension cord. · The appliance must be positioned for easy access to a power source. · When moving the refrigerator, be careful not to roll over or damage the power cord. · Contact an authorized service center when installing or relocating the refrigerator. · Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. · Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may
deteriorate. · Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.

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4 IMPORTANT SAFETY INSTRUCTIONS
· Do not bend or pinch the power cord excessively or place heavy objects on it.
Operation
· This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – farm houses and by clients in hotels, motels and other residential type environments; – bed and breakfast type environments; – catering and similar non-retail applications.
· This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
· Do not allow children to climb into the refrigerator. They could be trapped and suffocated. · Children should be supervised to ensure that they do not play with the refrigerator. · Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby. · Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite. · Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard. · Do not use an adapter plug or plug the power plug into a multi-outlet extension cord. · If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard. · Do not operate the refrigerator or touch the power cord with wet hands. · Do not modify or extend the power cord. · Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet. · Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock. · In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the refrigerator. · Disconnect the power cord immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance. · Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. · Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the manufacturer. · Do not put animals inside the appliance. · Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance. · If connected to a circuit protected by fuses, use time delay fuse. · Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. · Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. · Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. · Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

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IMPORTANT SAFETY INSTRUCTIONS 5
Maintenance
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not light a candle to remove odors in the refrigerator. · In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center. · Keep flammable materials and vapors, such as gasoline, away from the refrigerator. · This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. · Unplug the power plug before cleaning or repairing the refrigerator. · The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed by a qualified technician. · Unplug the power plug immediately in the event of a blackout or thunderstorm. · Turn the power off if water or dust penetrates into the refrigerator. Call a service agent. · Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container and cause injury. · Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.
Disposal
· Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.
· If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains flammable blowing gas.
· When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
· Have a certified electrician check the wall outlet and wiring for proper grounding. · Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.

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6 IMPORTANT SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air out the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
CAUTION
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Installation
· Do not install the refrigerator where there may be a danger of the unit falling. · The refrigerator must be properly installed in accordance with the Installation Instructions. · Do not connect this appliance to a GFCI (Ground Fault Circuit Interrupter) outlet. If the appliance is
connected to a GFCI outlet, the outlet’s circuit breaker could be tripped. If this problem occurs, reset the GFCI outlet’s circuit breaker. If the problem continues, contact a qualified electrician and replace the GFCI outlet with a non-GFCI outlet.
Operation
· Do not use aerosols near the refrigerator. · This appliance is intended to be used only in domestic and similar applications. · Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken. · Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
Maintenance
· Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth. · Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug. · Do not spray water directly on the inside or outside of the refrigerator. · Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS

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PRODUCT OVERVIEW

PRODUCT OVERVIEW 7

Product Features
The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
Interior
This feature is only available on some models.

ENGLISH

a Freezer Room This is where ice and frozen foods such as meat, fish, and ice cream can be stored.
NOTE · The freezer compartment is designed for making ice and for short-term storage of already frozen food.
The temperature in the compartment may not get cold enough to freeze fresh food or to store foods such as ice cream safely.
b Ice Tray You can use this tray to produce and store ice.
c Fresh Room Drawer This is where food items are stored at a colder temperature than the regular fridge area.
d LED Lamp The LED lamps inside the appliance light up when you open the door.
e Fridge Shelf This is where refrigerated foods and other items are stored.
NOTE · The shelf height can be adjusted by inserting the shelf in another groove of different height.

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8 PRODUCT OVERVIEW

NOTE · Store the foods with higher moisture content at the front of the shelf. · The actual number of shelves will differ from model to model.
f Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible.
g Leveling Screws h Water Dispenser Tank
Stores water to supply the dispenser. It requires manual filling. i Fridge Temperature Controller
This is where you can set the fridge temperature. j Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers can be stored. k Drip Tray l Back View

Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz

Model LRONC0705* LRONC0605*

Top freezer refrigerator Top freezer refrigerator

Description

Net weight 75 lb (34kg) 68 lb (31kg)

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ENGLISH

INSTALLATION
Before Installing
Unpacking the Refrigerator
WARNING · Use two or more people to move and install the
refrigerator. Failure to do so can result in back injury or other injury. · The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. · Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.
NOTE · Remove tape and any temporary labels from
your refrigerator before using. Do not remove any warning labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator. · To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. · Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. · Reinstall or adjust shelves as needed. Refrigerator shelves are installed in the shipping position. Reinstall shelves according to your individual storage needs.
Choosing the Proper Location
Water
The refrigerator must be located where a water supply can be connected for the automatic icemaker.

INSTALLATION 9
NOTE · The water pressure must be 20 – 120 psi or 138 –
827 kPa or 1.4 – 8.4 kgf/cm2. If the refrigerator is installed in an area with low water pressure (below 20 psi or 138 kPa or 1.4 kgf/cm2), you can install a booster pump to compensate for the low pressure.
Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum.
WARNING · Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the same outlet with the refrigerator. · To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.
Flooring
To avoid noise and vibration, the unit must be installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate for the unevenness of the floor.
NOTE · Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13 °C) and 110 °F (43 °C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

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10 INSTALLATION
Dimensions and Clearances
· Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings.
· If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling Doors and Drawers in this manual.
· The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers.
· Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 2 inches (50 mm) between the back of the refrigerator and the wall.
· Remember to allow enough room in front of the refrigerator to fully open the doors.

B A

E F

–

Dimensions/Clearances

A Depth without Handle

B Width

C Height to Top of Case

D Height to Top of Hinge

E Back Clearance

F Depth without Door

G Depth (Total with Door Open 90°)

LRONC0705* 21 7/8″ (555 mm) 20 5/8″ (525 mm) 50 7/8″ (1292 mm) 51″ (1295 mm) 2″ (50 mm) 18 5/8″ (473 mm) 39 5/8″ (1008 mm)

LRONC0605* 21 7/8″ (555 mm) 20 5/8″ (525 mm) 44 5/8″ (1132 mm) 44 5/8″ (1135 mm) 2″ (50 mm) 18 5/8″ (473 mm) 39 5/8″ (1008 mm)

Leveling
Leveling the Refrigerator
The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or sideto side. If the refrigerator seems unsteady or the doors do not close easily, adjust the refrigerator’s tilt, using the instructions below:
1 Turn the leveling leg to the left to raise that
side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.

NOTE
· A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten.

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INSTALLATION 11

ENGLISH

2 Open the door, and check to make sure that
they close easily. If the door do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and be sure to turn both leveling legs the same amount.
Turning on the Power
· After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position.
· Compressor will start operating 7 to 10 minutes after connecting the Power Cord.
CAUTION · Connect to a rated power outlet. · Have a certified electrician check the wall outlet
and wiring for proper grounding. · Do not damage or cut off the ground terminal of
the power plug.
Position the Refrigerator
· Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

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12 OPERATION
OPERATION

Before Use
Checklist

Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.
CAUTION · Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent.
· Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.

Open the refrigerator door to ventilate the interior. The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator door for ventilation.
Connect the power supply. Check if the power supply is connected before use.

Wait for the refrigerator to cool. Allow the refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.
CAUTION · Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation. This is normal. The volume will decrease as the temperature decreases.

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OPERATION 13
Control Panel
Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model.
Setting the Temperature
Set the temperature to COLDER before using the refrigerator for the first time. Wait two or three hours after connecting the appliance to the outlet before storing food in the appliance. The temperature can be adjusted from WARM to COLDEST. · The default refrigerator temperature is COLDER. · To lower the refrigerator temperature, turn the control knob toward COLDEST. · To increase the refrigerator temperature, turn the control knob toward WARM. · Only set the temperature control between COLDEST and OVER FREEZING if you want to quick freeze
foods. When quick freezing is finished, set the control back to the COLDER position. Leaving the control set between COLDEST and OVER FREEZING for a long time can freeze items in the fresh food compartment.

a Only for quick freezing b For making ice c General setting
NOTE · Compressor will start operating 7 to 10 minutes after connecting the power cord. · When setting the control knob to OFF, the refrigerator turns off. · When you unplugged the appliance, wait at least 5 minutes before plugging it in again.

Defrosting Mode
Using the Defrosting Mode
It is necessary to regularly defrost your refrigerator in order to ensure effcient operation. The frost on the surface of the freezer room should not exceed 1/4 inches (6 mm) before defrosting.
1 Before starting the defrosting, remove all
food from inside the refrigerator .

2 Press the defrost button a of the
temperature control knob.

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14 OPERATION
3 Once defrosting is complete, the defrost
button will return to normal position automatically.
4 If the frost of the freezer room exceeds 1/4
inches (6 mm), check and empty the drip tray b behind the fridge. 1) Disassemble the drip tray with a
screwdriver. 2) Empty the drip tray. Dry it off and
reassemble it.

· Press the paddle a of the water dispenser to get cold water.
NOTE · If the cup rim is small, water may splash out of
the glass or miss it completely.

Water Dispenser
This feature is only available on some models.
Before Using the Water Dispenser
CAUTION · Do not hang on to or place heavy objects on the
refrigerator’s dispenser. · Keep children away from the dispenser. Children
may play with or damage the controls. · Dispense and throw away 2.5 gallons of water
(flush for approximately 5 minutes) after installation. Do not dispense the entire 2.5 gallon amount continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. This is also necessary if the refrigerator has not been used for a long time. · If water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center.
NOTE · Some dripping may occur after dispensing. Hold
a cup beneath the dispenser for a few seconds after dispensing to catch all of the drops.

Cleaning the Dispenser Tray
Wipe the entire area with a damp cloth. The dispenser tray may become wet easily due to spilled water.
Cleaning the Dispenser Outlet
Wipe the dispenser outlet frequently with a clean cloth as it may get dirty easily. NOTE · Lint from a cloth may adhere to the outlet.
Using the Water Tank
The water tank holds the water which is to be dispensed.
1 Open the cap on the top of the water tank.

Using the Dispenser
You can dispense water by pressing the lever.

2 Fill the water tank with potable water and
close the cap.

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OPERATION 15
3 Hold the water tank with both hands and pull
it up.

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WARNING · Fill with potable water only.
· Children should not be allowed near the dispenser tank.
· Do not fill the water tank with drinks other than water or fill with hot water.

4 Remove the water valve a in the water tank
by turning it clockwise.

CAUTION · Do not apply excessive force or impact when
removing or assembling the water dispenser tank. Doing so can cause appliance damage or injury.
NOTE · Before using the water tank after installing the
appliance, it should be washed before filling it with water. · Check if the water tank has been placed on the appliance correctly. If it is not assembled correctly, water may leak from the tank into the appliance. · If there is no water in the water tank, the cold water function of the dispenser cannot be used. Check if there is water in the water tank and then fill it with water if there is not. · Wait at least 15 seconds before removing the water tank after having dispensed water or ice from the dispenser. · Sound from the water tank will be normal when supplying water to the dispenser. It is not a sign of malfunction.
Cleaning the Water Tank
1 Remove the water tank cover.

5 Clean the water tank and the water valve in
running water. Wipe the inside and outside of the water tank and the fridge door with a clean cloth.
6 Mount the water tank in the reverse order of
the removal process.
NOTE · Clean water tanks if they have not been used for
48 hours.
Storing Food
NOTE · If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer. · If you are leaving the refrigerator turned off for an extended period, remove all food and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator. · If doors are opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit.

2 Empty the water tank.

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16 OPERATION
Food Storage Tips
Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.
CAUTION · Do not overfill or pack items too tightly into door
bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force.
· Do not store glass containers in the freezer. Contents may expand when frozen, break the container and cause injury.
How to Store Food
· Butter or Margarine
– Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze.
· Cheese
– Store in original wrapping until used. Once opened, rewrap tightly in plastic wrap or aluminum foil.
· Milk
– Wipe milk cartons. For coldest milk, place containers on an interior shelf.
· Eggs
– Store in original carton on interior shelf, not on door shelf.
· Fruit
– Do not wash or hull fruit until it is ready to be used. Sort and keep fruit in original container in a crisper, or store in completely closed paper bag on refrigerator shelf.
· Leafy Vegetables
– Remove store wrapping, trim or tear off bruised and discolored areas, wash in cold water, and drain. Place in plastic bag or plastic container and store in crisper.
· Vegetables with skins (carrots, peppers)
– Place in plastic bags or plastic container and store in crisper.
· Fish
– Freeze fresh fish and shellfish if they are not being eaten the same day purchased. Eating fresh fish and shellfish the same day purchased is recommended.

· Leftovers – Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids.
NOTE · Do not store food with high moisture content
towards the top of the refrigerator. The moisture could come into direct contact with the cold air and freeze. · Wash food before storing it in the refrigerator. Vegetables should be washed, and food packaging should be wiped down to prevent adjacent foods from being contaminated. · If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel.
Storing Frozen Food
Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.
Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
NOTE · Allow hot foods to cool at room temperature for
30 minutes, and then package and freeze. Cooling hot foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could

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have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. Packaging Recommendations · Rigid plastic containers with tight-fitting lids · Straight-sided canning/freezing jars · Heavy-duty aluminum foil · Plastic-coated paper · Non-permeable plastic wraps · Specified freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods. Do not use · Bread wrappers · Non-polyethylene plastic containers · Containers without tight lids · Wax paper or wax-coated freezer wrap · Thin, semi-permeable wrap

OPERATION 17
Ice Tray
This feature is only available on some models.
Using the Ice Tray
1 Pour potable water to the level indicated in
the picture. Do not overfill with water or ice cubes will be difficult to remove.

Refrigerator Shelves
The shelves in the refrigerator are adjustable to meet individual storage needs. Adjusting the shelves to fit items of different heights will make finding the exact item you want easier.
Detaching/Assembling Shelves
CAUTION · Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
1 To detach, lift the rear of the shelf and pull it
out.

NOTE · For quick freeze, adjust the freezer dial to
Coldest position.
2 Twist the ice tray to remove the ice cubes.
NOTE · Do not bend the ice tray. Doing so may result in
damage to the tray.

2 To assemble, slide the shelf into the guides
until it stops.

· To remove ice cubes easily, pour water on the back of the tray or soak it in water before removing ice cubes.

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18 OPERATION
Door Bins
Detaching/Assembling Door Bins
The door bins are removable for easy cleaning and adjustment.
1 To remove the bin, simply lift the bin up and
pull straight out.
2 To assemble the bin, slide it in above the
desired support and push down until it snaps into place. CAUTION · Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food. · Empty bin before removing it. · Do not apply excessive force while detaching or assembling the storage bins. · Do not use the dishwasher to clean the storage bins and shelves.
NOTE · Some bins may vary in appearance and will only
fit in one location.

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MAINTENANCE
Cleaning
WARNING · Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.

MAINTENANCE 19
To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

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CAUTION · Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the refrigerator.
· Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors.
General Cleaning Tips
· Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
· Wipe up spills immediately.
· Unplug the refrigerator or disconnect power before cleaning.
· Remove all removable parts, such as shelves.
· Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
· Hand wash, rinse and dry all surfaces thoroughly.

Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

Exterior
For products with black stainless steel exterior, spray glass cleaner on a clean microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners.

Inside Walls
· Allow freezer to warm up so the cloth will not stick.

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20 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator? A: The default setting for the refrigerator is COLDER. Adjust these settings as necessary to keep food at
desired temperatures.

Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.

Cooling

Problem Refrigerator is not cooling or has no power.
Cooling system runs too much.

Possible Cause & Solution
A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet’s circuit breaker has tripped.
· Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
· Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.
The refrigerator control is set to OFF (some models).
· Turn the control ON. Refer to the ‘Setting the Temperature’ section for proper temperature settings.
Refrigerator is in the defrost cycle.
· During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.
Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired temperature.
Refrigerator was recently relocated.
· If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power.
Refrigerator is replacing an older model.
· Modern refrigerators require more operating time but use less energy due to more efficient technology.
Refrigerator was recently plugged in or power restored.
· The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
· Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.)

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TROUBLESHOOTING 21

Problem

Possible Cause & Solution

Cooling system runs too much.

Doors are not closed completely.
· Firmly push the doors shut. If they will not shut all the way, the “Doors will not close correctly or pop open” section in Troubleshooting.

Refrigerator is installed in a hot location.
· The compressor will run longer under warm conditions. At normal room temperatures (70 °F or 21 °C) expect your compressor to run about 40 % to 80 % of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110 °F (43 °C).

Condenser / back cover is clogged.
· Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

Interior moisture buildup.

Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.

Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section.

Weather is humid.
· Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.

Defrost cycle recently completed.
· During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed.

Food is not packaged correctly.
· Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.

Food is freezing in the refrigerator compartment.

Food with high water content was placed near an air vent.
· Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
· If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the ‘Setting the Temperature’ section for more information.

Refrigerator is installed in a cold location.
· When the refrigerator is operated in temperature below 41 °F (5 °C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperature below 55 °F (13 °C).

Refrigerator or Freezer section is too cold.

Incorrect temperature control settings.
· If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Control Panel for more information.

Frost or ice crystals form on frozen food (inside of sealed package).

Condensation from food with a high water content has frozen inside of the food package. · This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time. · Do not store food items with high water content in the freezer for a long period of time.

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22 TROUBLESHOOTING

Problem

Possible Cause & Solution

Frost or ice crystals form on frozen food (outside of package).

Door is opened frequently or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings.

Door is not closing properly. · Refer to the “Doors will not close correctly or pop open” section in the Troubleshooting.

Refrigerator or Freezer section is too warm.

Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections.
· Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow. Rearrange items to allow air to flow throughout the compartment.

Unit is installed in a hot location. · The refrigerator should not be operated in temperatures above 110 °F (43 °C).

A large amount of food or hot food was added to either compartment.
· Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect.

Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section in the Troubleshooting.

Temperature control is not set correctly.
· If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize.

Defrost cycle has recently completed.
· During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.

Ice

Problem
Ice has bad taste or odor.

Possible Cause & Solution The food has not been stored properly in either compartment. · Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. The interior of the refrigerator needs to be cleaned. · See the Maintenance section for more information.

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Water
Problem Dispensing warm water.

TROUBLESHOOTING 23
Possible Cause & Solution Refrigerator was recently installed. · Allow 24 hours after installation for the water storage tank to cool completely. The water dispenser has been used recently and the storage tank was exhausted. · Depending on your specific model, the water storage capacity will range from
approximately 20 to 30 oz.

ENGLISH

Parts & Features

Problem

Possible Cause & Solution

Doors will not close correctly or pop open.

Food packages are blocking the door open. · Rearrange food containers to clear the door and door shelves.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. · Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct
positions. See the Operation section for more information.

The doors were removed during product installation and not properly replaced.
· Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section.

Refrigerator is not leveled properly. · See Door Alignment in the Refrigeration Installation section to level refrigerator.

Doors are difficult to open.

The gaskets are dirty or sticky.
· Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.

Door was recently closed.
· When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.

Refrigerator wobbles Leveling legs are not adjusted properly.

or seems unstable

· Refer to the Leveling and Door Alignment section.

Floor is not level. · It may be necessary to add shims under the leveling legs or rollers to complete installation.

Lights do not work.

LED interior lighting failure.
· The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician.

The interior of the refrigerator is covered with dust or soot.

The refrigerator is located near a fire source, such as a fireplace, chimney, or candle.
· Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle.

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24 TROUBLESHOOTING

Noises

Problem Clicking Rattling
Whooshing
Gurgling Popping Sizzling Vibrating Dripping Pulsating or highpitched sound

Possible Cause & Solution
The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. · Normal Operation
Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. · Normal Operation
Refrigerator is not resting solidly on the floor. · Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door
Alignment section.
Refrigerator with linear compressor was jarred while running. · Normal Operation
Evaporator fan motor is circulating air through the refrigerator and freezer compartments. · Normal Operation
Air is being forced over the condenser by the condenser fan. · Normal Operation
Refrigerant flowing through the cooling system. · Normal Operation
Contraction and expansion of the inside walls due to changes in temperature. · Normal Operation
Water dripping on the defrost heater during a defrost cycle. · Normal Operation
If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. · To eliminate the noise, make sure that the sides and back cannot vibrate against any wall
or cabinet.
Water running into the drain pan during the defrost cycle. · Normal Operation
Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or highpitched sound. · Normal Operation

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LIMITED WARRANTY

LIMITED WARRANTY 25

USA

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD

Refrigerator/Freezer

Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)

Compressor

One (1) year from the date of original retail purchase

Five (5) years from the date of original retail purchase

Parts and Labor (internal/ Parts and Labor functional parts only)

Five (5) years from the date of original retail purchase
Parts and Labor

Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor.)

· Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.
· Warranty start date will be ninety (90) days from manufacture date absent valid proof of purchase.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.

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26 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG.
· Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. · Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery. · Damage or missing items to any display, open box, or discounted Product. · Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer. · Products with original serial numbers that have been removed, altered, or cannot be readily determined. · Increases in utility costs and additional utility expenses. · Any noises associated with normal operation. · Products used for other than normal and proper household use (e.g., commercial or industrial use, offices, and recreational facilities or vehicles) or contrary to the Product owner’s manual. · Costs associated with removal and reinstallation of the Product for repairs. · Replacement of light bulbs, filters, or any consumable parts. · The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner’s manual. · Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual. · Damage or failure of the Product caused by the use of parts, components, accessories (e.g., water filters, etc.), consumable cleaning products, any other products, or services that are not authorized by LG. · Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited warranty. The cost of repair or replacement under these excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

ENGLISH

us_main.book.book Page 27 Monday, May 2, 2022 12:44 PM
LIMITED WARRANTY 27
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district

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