Honeywell REM1000R1003 Wireless Entry/Exit Remote Installation Guide

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Operating Manual
Wireless Entry/Exit Remote

How it works

The Wireless Entry/Exit Remote provides one-touch control of your heating or cooling system at the entry/exit point of your home or building. The remote has three buttons. The button that is pressed sets the thermostat to that setting of the program schedule. That setting is held until another button is pressed on the remote or the regular program schedule is resumed at the thermostat.

This device contains a Lithium battery which may contain Perchlorate material. material. Special handling may be required. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Quick reference

Residential model:

  • Home:
    Sets the thermostat to the Home setting of the program schedule.
  • Away:
    Sets the thermostat to the Away setting of the program schedule.
  • Vacation:
    Sets the thermostat to the Vacation setting of the program schedule.

Commercial model:

  • Occupied:
    Sets the thermostat to the Occupied setting of the program schedule.
  • Unoccupied:
    Sets the thermostat to the Unoccupied setting of the program schedule.
  • Holiday:
    Sets the thermostat to the Holiday setting of the program schedule.

Maintenance

Replace Battery When a button is pressed, the LED will quickly flash red if the battery needs to be replaced.

  1. Remove the cover.
  2. Insert a new CR2450 coin cell battery into the slot at the bottom of the remote. See polarity marking on the remote.
  3. Press one of the buttons. The LED will show green for about 2 seconds after the button is released.
    aIf it quickly flashes red, the battery is low.
    b If no LED appears then the battery has failed.
  4. Replace the cover.

LED Operation
During normal operation, the LED will be off when the remote is idle. If the LED remains off when a button is pressed then the battery has failed.
After a button press, the LED will function as follows: · Green when a button is pressed.

  • Quickly flashing red when the battery needs to be replaced.
  • Slowly flashing amber when the remote is disconnected from the thermostat.
    Contact your heating and cooling contractor for assistance.

Troubleshooting

Symptom

 Possible Cause

Action

No LED. Normal operation while remote is idle. No action is needed.
No LED when the button is pressed. The battery has failed. Replace the CR2450 coin cell battery.
LED quickly flashes red when the button is pressed. The battery is low. Replace the CR2450 coin cell battery.
LED slowly flashes amber when the button is pressed. The remote is not connected to the thermostat. Contact your heating and cooling contractor for assistance.
The thermostat does not change when a button is pressed. Please allow up to 15 seconds for the change to show up on the thermostat.
1 The battery has failed.
2 The remote has lost communication.		 1 Verify that the LED shows green when a button is pressed on the remote. If there is no LED, replace the CR2450 coin cell battery.
2 Contact your heating and cooling contractor for assistance.

Specifications

Operating Ambient Temperature
35 to 114° F (1.7 to 45.6° C)
Operating Relative Humidity
5% to 90% (non-condensing)
Physical Dimensions (height, width, depth)
2-7/8 x 1-7/8 x 15/16 inches (74 x 48 x 24 mm)

2-year warranty

Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of two (2) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option).
If the product is defective,
(i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
(ii) call Resideo Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address: Resideo Return Goods, 1985 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Resideo that the defect was caused by damage that occurred while the product was in the possession of a consumer.
Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. RESIDEO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDE MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE TWO-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any questions concerning this warranty, please write Resideo Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.

Need Help?
For assistance with this product please visit http://honeywellhome.com
or call Resideo Customer Care toll-free at 1-800-468-1502

www.resideo.com

Resideo Technologies, Inc.
1985 Douglas Drive North, Golden Valley, MN 55422
1-800-468-1502
69-2591EFS–05 M.S. 04-20 | Printed in the United States

© 2020 Resideo Technologies, Inc. All rights reserved. The Honeywell Home trademark is used under license from Honeywell International, Inc.
This product is manufactured by Resideo Technologies, Inc. and its affiliates.