KitchenAid KSBC1B0 Countertop Drink Blender Owner’s Manual

KSBC1B0

PARTS AND FEATURES

PARTS AND ACCESSORIES

Motor horsepower for the blender motor was measured using a dynamometer, a machine that laboratories routinely use to measure the mechanical power of motors. Our 3.5  peak horsepower (HP) motor reference reflects the horsepower output of the motor itself and not the Blender’s horsepower output in the blender jar. As with any blender, the power output in the blender jar is not the same as the horsepower of the motor itself. This motor delivers 2.45 peak HP in the blender jar, enabling your Blender to deliver robust power for all your recipes.

COMMERCIAL BLENDER SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean: You can be killed or seriously injured if you don’t immediately follow instructions. You can be killed or seriously injured if you don’t follow instructions.
DANGER: You can be killed or seriously injured if you don’t immediately follow instructions. 
WARNING:  You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

  1. Read all instructions.
  2. To protect against risk of electrical shock, do not put Blender in water or other liquid.
  3. Close supervision is necessary when any appliance is used by or near children.
  4. Unplug from outlet when not in use, before putting on or taking off parts, and before cleaning.
  5. Avoid contact with moving parts.
  6. Do not operate the Blender with a damaged cord or plug or after appliance malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest Authorized Service Center for examination, repair, or electrical or mechanical adjustment. If the supply cord or plug is damaged, it must be replaced by a special cord or assembly available from the manufacturer or service agent.
  7. Do not use outdoors.
  8. Do not let the cord hang over the edge of the table or counter.
  9. Keep hands and utensils out of the container while blending to reduce the risk of severe injury to persons or damage to the Blender. A spatula or scraper other than the provided Flex Edge tamper may be used, but must be used only when the Blender is not running.
  10. Blades are sharp. Handle carefully.
  11. The use of attachments, including canning blender jars, not recommended by KitchenAid may cause a risk of injury to persons.
  12. Do not use appliances other than intended use.
  13. Always operate blender with cover in place.
  14.  When blending hot liquids or ingredients, an ingredient-measuring cup should remain in place over the lid opening. Always start at the lowest speed and slowly ramp to desired speed when blending hot liquids or ingredients.

SAVE THESE INSTRUCTIONS

This product is designed for commercial use.
ELECTRICAL REQUIREMENTS

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong. Do not use an adapter. Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Voltage: 120 V
Frequency: 60 HZ
Amps: 15.0 A
NOTE: If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the plug in any way. Do not use an adapter.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.

USING THE COMMERCIAL BLENDER

BLENDER FUNCTION GUIDE
The Blender has a preset recipe program: Icy Drinks. It also features Variable Times and Pulse functions that allow you to customize your blending for any recipe you make.

SETTING DESCRIPTION BLENDING TIME
(in min:sec)
ICY DRINKS Gradually ramp up to full power to completely blend hard foods such as ice, whole fruits or vegetables, or frozen fruits. This cycle is recommended for such drinks as Margaritas, Daiquiris, and blended ice coffee drinks. 22
LOW When Low speed is selected, the Blender will run continuously on low until the Start/stop switch is pressed,
or after 6 minutes elapse.
N/A
MEDIUM When Medium speed is selected, the Blender will run continuously on medium until the Start/stop switch is pressed, or until 6 minutes elapse. N/A
HIGH When High speed is selected the Blender will run continuously on high until the Start/stop switch is pressed,
or after 6 minutes elapse.
N/A
PULSE H/L Alternatively, use Pulse during manual operation to add a boost of power momentarily. N/A
VARIABLE TIMES The timer function starts at a slow speed and ramps up to a high speed for optimal blending results. ots-a60

To clean the Blender: Quick pulses of power and high speeds work to clean the blender jar with just 2 cups of water and a drop of dish soap.

PREPARING THE COMMERCIAL BLENDER FOR USE

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong. Do not use an adapter. Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

Before first use
Before using your Blender for the first time, wipe the blender base with a warm damp cloth, then wipe clean with a damp cloth.  Dry with a soft cloth. Wash the blender
jar, lid, and ingredient cup in warm, sudsy water (see “Care and cleaning” section). Rinse parts and wipe dry.

  1. Before using the Blender, be sure the countertop beneath the Blender and surrounding areas are dry and clean. Be sure the power switch on the back of the blender base is in the OFF (O) position and the cord is also fully plugged into the back of the Blender. Then, plug the Blender into a grounded 3 prong outlet.
  2. The main power switch is on the back of the blender base. Flip the power switch to the ON (I) position. The status indicator light above the Start toggle button will begin to flash, indicating that the Blender is in Standby mode. The Blender is now ready to operate.

NOTE: The cord cleat is not to be used as a handle; the cord cleat is designed to wrap the power cord around it for storage only.

ASSEMBLING AND RUNNING THE COMMERCIAL BLENDER

  1. Put the items to blend into the blender jar. Add liquids first, then soft foods, then leafy greens, and ice or frozen items last.
  2. Make sure that the lid is fully secured on the blender jar; next, place the blender jar on the base, making sure that it is fully aligned on the jar pad.
    NOTE: Do not fill blender jar past the top-most measurement mark, especially when blending liquids.
  3. Flip the START/STOP toggle switch up or down to begin the operation of the blender. The status indicator light will now be solid.
  4. Turn the control dial to your desired speed, time, or program. See the “Blender function guide” for more information.
    NOTE: If you select a pre-programmed cycle, you will need to flip the START/ STOP toggle to begin operation.
  5. Utilize the Flex Edge tamper accessory as needed for optimal blending performance. Remove the ingredient-measuring cap only and leave the lid in place. Stir or press contents down towards the blade. When you are finished, replace the ingredient-measuring cap in the blender jar lid before resuming blending.
  6. If desired, use the Pulse function for a momentary boost of speed while blending on the variable speed settings.
    PRESS AND HOLD the PULSE toggle switch up for a faster pulse, or down for a slower pulse.
    NOTE: The Pulse function may also be used on its own as a separate blending function while the Blender is in Standby mode.
  7. After blending, flip the START/STOP toggle switch up or down. Allow the lender to come to a complete stop before removing the lid and pouring your blended ingredients.
  8. If the Blender remains in standby mode for 10 minutes with no activity, the Blender will enter sleep mode. To get out of sleep mode, press the START/STOP switch once
    to bring it into standby mode. Then, press START/STOP once more to start the Blender.

CARE AND CLEANING

CLEANING THE BLENDER AND ACCESSORIES
Clean the Blender thoroughly after every use.
NOTE: To avoid damaging the Blender, do not immerse the blender base or cord in water. To avoid scratching the Blender, do not use abrasive cleaners or scouring pads.

  1. To clean the blender base and cord: Unplug the Blender before cleaning. Wipe the base and the cord with a warm, damp cloth; wipe clean with a damp cloth, and dry with a soft cloth.
  2. Make sure to clean the blender jar, lid, and ingredient cap after each use. Remove any remaining contents from the blender jar. Fill the blender jar with 2 cups of warm water and 1 drop of liquid detergent. Place the lid on the blender jar, and make sure the blender jar is fully in place on the blender base.
  3. Rotate the control dial for 30 seconds.  Flip the START/STOP toggle switch up or down. When the timer finishes, pour out the soapy water and rinse the blender jar with warm water.
  4. Wash the blender jar, jar pad, lid, Flex Edge tamper, and ingredient cap by hand with a damp cloth and warm soapy water; rinse with warm water, and dry with a soft cloth.

SANITIZING THE BLENDER

  1. Remove any remaining contents from the blender jar.
  2. Prepare a 200 ppm sodium hypochlorite solution* using 1.75 L of hot water in the blender jar. Place the lid on the blender jar, and make sure the blender jar is fully in place on the blender base.
  3. Run the Blender on the High Speed setting for 35 seconds. Flip the START/STOP toggle switch up or down to start the Blender.
  4. Turn off the Blender and let the sanitizing mix sit in the blender jar for an additional 2 minutes.
  5. Pour out the sanitizing solution mix. Do not rinse the blender jar.
  6. Place the lid on the blender jar. Make sure the empty blender jar is fully in place on the blender base. Run the empty Blender for an additional 10 seconds. Do not rinse
    the jar after sanitizing.
  7. Allow the blender jar to air dry.
    * To prepare a 200 ppm sodium hypochlorite solution: use 6.67 ml household bleach (with a 5.25% sodium hypochlorite concentration) in 1.75 L of hot water.

TROUBLESHOOTING

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong. Do not use an adapter. Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

  1. When the Blender is plugged in and the main power On/Off (I/O) toggle switch is on (I), the Blender will go to Standby mode (flashing white indicator light). However, after 10 minutes of no activity, the Blender will go into Sleep mode and the indicator light will turn off.
    • To wake up the Blender simply flip the START/STOP toggle switch up or down. This will put the Blender back into Standby mode.
  2. If the status indicator light flashes an orange color, the Blender is in error mode. This can be caused by:  using a spatula or any other utensil that could obstruct the blade to freely spin in the blender jar, or having an ice cube or hard food in a location that locks up the blade.
    • Correct the problem by turning off the Blender using the dedicated On/Off toggle switch in the back, or by unplugging the Blender. Remove the blender jar from the
    base, and clear the items. Place the Blender back on the base, and then turn the Blender back on to continue regular use.
  3. If the Blender stops while blending:
    • After 6 minutes of run time, the Blender will automatically shut off and go into Sleep mode, and the LED light will turn off. You can wake the Blender back up using the toggle switches (START/STOP or Pulse High/Pulse Low). If the Blender stops in less than 6 minutes, it is possible there is an internal error with the Blender. Contact an authorized service center for assistance.
  4. If the ingredients of a recipe aren’t blending:
    • There may be times when an air pocket is created around the blade causing the ingredients to miss the blending blade. Stop the Blender, remove the blender jar from the base, and use a spatula to rearrange ingredients in the blender jar. For certain recipes, try adding more liquid.
  5. If you experience an overflow from the blender jar:
    • Disconnect the Blender from the power source. Remove the jar pad from the housing to make sure the base is fully dry. The control dial can be detached by pulling it off with force. Wipe dry, and then replace. To avoid damage to the graphics when cleaning, don’t apply too much force or use abrasive cleaners or scouring pads.

If the problem cannot be corrected: See the “Warranty and service” section.  Do not return the Blender to the retailer; retailers do not provide service.

WARRANTY AND SERVICE

KITCHENAID COMMERCIAL BLENDER WARRANTY FOR THE 50
THE UNITED STATES, THE DISTRICT OF COLUMBIA, AND CANADA
This warranty extends to the purchaser and any succeeding owner for Commercial Blenders operated in the 50 United States, the District of Columbia, and Canada.

Length of Warranty: Three Year Full Warranty for Blender Base and One Year Full Warranty for Blender Jar from date of purchase.
KitchenAid Will Pay for Your Choice of: Hassle-Free Replacement of your Commercial Blender. See the next page for details on how to arrange for service, or call the Customer eXperience Center toll-free at 1-855-845-9684.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center. See the KitchenAid Commercial Blender Warranty for Puerto Rico for details on how to arrange for service.
KitchenAid Will Not Pay for:
,
A.Damage resulting from accident, alteration, misuse, or abuse.
B.Replacement parts or repair labor costs for Blender operated outside the 50 United States and District of Columbia.
C.Replacement of the jar or base unit due to cosmetic issues.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

KITCHENAID COMMERCIAL BLENDER BASE WARRANTY FOR PUERTO RICO

A limited three-year warranty extends to the purchaser and any succeeding owner for Commercial Blender Bases operated in Puerto Rico. During the warranty period, all services must be handled by an Authorized KitchenAid Service Center. Please bring the Commercial Blender Base, or ship it prepaid and insured, to the nearest Authorized Service Center. Call toll-free 1-855-845-9684 to learn the location of a Service Center near you. Your repaired Commercial Blender Base will be returned to you prepaid and
insured.

HASSLE-FREE REPLACEMENT WARRANTY — 50 UNITED STATES AND DISTRICT OF COLUMBIA

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Commercial Blender Base should fail within the first three years of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Commercial Blender Base returned to us. Your replacement unit will also be covered by our three-year limited warranty. Please follow these instructions to receive this quality service.
If your Commercial Blender Base should fail within the first three years of ownership, simply call our toll-free CustomereXperience Center at 1-855-845-9684 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time). Give the consultant your complete shipping address. (No P.O. Box numbers, please.)
When you receive your replacement Commercial Blender Base, use the carton and packing materials to pack up your original Commercial Blender Base.

HASSLE-FREE REPLACEMENT WARRANTY — CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Commercial Blender Base should fail within the first three years of ownership, KitchenAid Canada will replace your Commercial Blender Base with an identical or comparable replacement. Your replacement unit will also be covered by
our three-year limited warranty. Please follow these instructions to receive this quality service.
If your Commercial Blender Base should fail within the first three years of ownership, take the Commercial Blender Base or  ship collect to an Authorized KitchenAid
Service Centre. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Your replacement Commercial Blender Base will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner call our toll-free Customer eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer Experience Centre
KitchenAid Canada
200 – 6750 Century Ave.
Mississauga, ON L5N 0B7

KITCHENAID COMMERCIAL BLENDER JAR WARRANTY FOR PUERTO RICO

A limited one-year warranty extends to the purchaser and any succeeding owner for Commercial Blender Jars operated in Puerto Rico. During the warranty period, all services must be handled by an Authorized KitchenAid Service Center. Please bring the Commercial Blender Jar, or ship it prepaid and insured, to the nearest Authorized Service Center. Call toll-free 1-855-845-9684 to learn the location of a Service Center near you. Your repaired Commercial Blender Jar will be returned to you prepaid and insured.

HASSLE-FREE REPLACEMENT WARRANTY — 50 UNITED STATES AND DISTRICT OF COLUMBIA

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Commercial Blender Jar should fail within the first one year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Commercial Blender Jar returned to us. Your replacement unit will also be covered by our one-year limited warranty. Please follow these instructions to receive this quality service.
If your Commercial Blender Jar should fail within the first one year of ownership, simply call our toll-free Customer eXperience Center at 1-855-845-9684  Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time). Give the consultant your complete shipping address. (No P.O. Box numbers, please.)
When you receive your replacement Commercial Blender Jar, use the carton and packing materials to pack up your original Commercial Blender Jar.

HASSLE-FREE REPLACEMENT WARRANTY – CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your commercial Blender Jar should fail within the first one year of ownership, KitchenAid Canada will replace your Commercial Blender Jar with an identical or comparable replacement. Your replacement unit will also be covered by our one-year limited warranty. Please follow these instructions to receive this quality service. If your Commercial Blender Jar should  fail within the first one year of ownership, take the Commercial Blender Jar or ship collect to an Authorized KitchenAid Service Centre. In the carton include your name and complete shipping address along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Your replacement Commercial Blender Jar will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner call our toll-free Customer eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer Experience Centre
KitchenAid Canada
200 – 6750 Century Ave.
Mississauga, ON L5N 0B7

WARRANTY INFORMATION — MEXICO AND LATIN AMERICA
For Mexico and Latin America: For more information about your warranty, visit www.kitchenaid-latam.com

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-855-845-9684 or write to: Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the Commercial Blender for information on how to obtain service.

For service information in Canada:
Call toll-free at 1-800-807-6777.
Or write to:
Customer Experience Centre
KitchenAid Canada
200 – 6750 Century Ave.
Mississauga, ON L5N 0B7

©2016. All rights reserved. KitchenAid and the design of the Stand Mixer are trademarks in the U.S. and elsewhere. Used under license in Canada.

DISCOVER MORE. KITCHENAID.COM/QUICKSTART

PRODUCT QUESTIONS OR RETURNS
USA: 1.800.541.6390 | KitchenAid.com
CANADA: 1.800.807.6777 | KitchenAid.ca
LATAM: KitchenAid-latam.com

©2016. All rights reserved. KitchenAid and the design of the Stand Mixer are trademarks in the U.S. and elsewhere. Used under license in Canada.
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