Dell Business PCs with Windows OS Instructions

SupportAssist for Business PCs with Windows OS
Quick Setup Guide

ONBOARD

Go to
https://tdm.dell.com		 Create an account for the company administrator, verify the account and
sign in to TechDirect		 Create a new company or join an existing company Activate the Connect and manage service (Optional) Add technicians in TechDirect

CONFIGURE AND DOWNLOAD

Add contact details and configure preferences Download the SupportAssist package

DEPLOY

You can now start managing your PC fleet in TechDirect.
SupportAssist for business PCs monitors each PC and communicates with TechDirect
to help manage your PC fleet.
Extract and create the SupportAssist
deployment package		 Deploy SupportAssist on
the PCs		 (Optional)
Configure, download, and deploy
SupportAssist for every site.
Create asset groups, if required.

Other references:
SupportAssist for Business PCs home page
Manuals and documents

© 2021 Dell Inc. or its subsidiaries.
August 2021
Rev. A01