Huawei Mate 30 Pro User Guide

HUAWEI Mate 30 Pro User Guide

Know Your Device

Before using the device, familiarize yourself with its basic operations.

  • To power on your device, press and hold the power button until the screen turns on.
  • To power off your device, press and hold the power button, and then touch .
  • To restart your device, press and hold the power button, and then touch .
  • Press and hold the power button for 10 or more seconds to forcibly restart your device.

Getting Started

  • Be careful not to scratch your device or hurt yourself when using the eject pin.
  • Store the eject pin out of the reach of children to prevent accidental swallowing or injury.
  • Do not use cut or modified SIM or NM cards (Nano memory cards) with your device as these may not be recognized and could damage the card tray (slot).
  • If your SIM card does not match your device, please contact your carrier.

Follow the instructions in the following figures to set up your device. Please use the eject pin included. Ensure that the card is correctly aligned and its notch is first inserted into the card tray.

Single-SIM card:

Dual-SIM card:

Dual SIM Card Management

Your device supports dual SIM dual standby. Select the default mobile data card and calling card as needed.

  • 4G service depends on the support of your network carrier and its deployment of relevant services. Please contact your carrier to activate 4G service.
  • 4G service may be unavailable in certain areas due to network interference.
  • If this guide is inconsistent with the description on the official website, the latter prevails.

For More Information

If you encounter any problems while using your device, you can obtain help from the following resources:

Go to Settings and enter keywords in the search box to view the corresponding information:

  • Legal: to view legal information for your product.
  • Safety information: to view safety information for your product.
  • Authentication info: to view regulatory information for your product.
  • Certification logos: to view more information on certification logos for your product.

Safety Information

Please read all of the safety information carefully before using your device to ensure its safe and proper operation and to learn how to dispose of your device properly.
Operation and safety

  • To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Using an unapproved or incompatible power adapter, charger, or battery may damage your device, shorten its lifespan, or cause a fire, explosion, or other hazards.
  • Ideal operating temperatures are 0 °C to 35 °C. Ideal storage temperatures are -20 °C to +45 °C.
  • Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.
  • Keep the device and the battery away from excessive heat and direct sunlight. Do not place them on or in heating devices, such as microwave ovens, stoves, or radiators.
  • Observe local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving.
  • While flying in an aircraft or immediately before boarding, only use your device according to instructions provided. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation, or be illegal.
  • To prevent damage to your device’s parts or internal circuits, do not use it in dusty, smoky, damp, or dirty environments or near magnetic fields.
  • When charging the device, make sure the power adapter is plugged into a socket near the devices and is easily accessible.
  • Unplug the charger from electrical outlets and the device when not in use.
  • Do not use, store or transport the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these environments increases the risk of explosion or fire.
  • Dispose of this device, the battery, and accessories according to local regulations. They should not be disposed of in normal household waste. Improper battery use may lead to fire, explosion, or other hazards.
  • This device contains a built-in battery. Do not attempt to replace the battery by yourself. Otherwise, the device may not run properly or it may damage the battery. For your personal safety and to ensure that your device runs properly, you are strongly advised to contact a Huawei authorized service center for a replacement.
  • Your device has been tested in a controlled environment and certified to be splash, water, and dust resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529). Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not charge your device in wet conditions. Visit https://consumer.huawei.com/en/support for detailed description of this function.

Industry Canada compliance
Certification information (SAR) This device is also designed to meet the requirements for exposure to radio waves established by the Industry Canada. The SAR limit adopted by Canada is 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported to the IC for this device type complies with this limit.

Body worn operation
The device complies with RF specifications when used near your ear or at a distance of 1.50 cm from your body. Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. When using the wireless power charging function, this equipment should be operated with a minimum distance of 10 cm between the device and your body. Keep the device away from your body to meet the distance requirement.

The highest SAR value reported to the IC for this device type when using it at the ear is

IC Statement
This device complies with CAN ICES-3 (B)/NMB-3(B).
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Restrictions in the 5 GHz band:
Within the 5.15 to 5.25 GHz band, UNII devices will be restricted to indoor operations to reduce any potential for harmful interference to co-channel Mobile Satellite System (MSS) operations.

Legal Notice

Trademarks and Permissions
Android is a trademark of Google LLC. LTE is a trademark of ETSI. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Huawei Technologies Co., Ltd. is under license. Huawei Device Co., Ltd. is an affiliate of Huawei Technologies Co., Ltd. Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.

Copyright © Huawei 2020. All rights reserved.
ALL PICTURES AND ILLUSTRATIONS IN THIS GUIDE, INCLUDING BUT NOT LIMITED TO THE DEVICE COLOR, SIZE, AND DISPLAY CONTENT, ARE FOR YOUR REFERENCE ONLY. THE ACTUAL DEVICE MAY VARY. NOTHING IN THIS GUIDE CONSTITUTES A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Privacy Policy
To better understand how we protect your personal information, please see the privacy policy at https://consumer.huawei.com/privacy-policy.