Asus Fast. Easy. Setup CMAX6000 User Guide
ASUS Fast. Easy. Setup CMAX6000
Before you start to set up, do the following:
- Turn off and unplug all existing routers and modems.
- Turn off the computer that will be used to activate the device.
- Prepare the cable service account phone number and account number.
Prepare your CMAX6000
- Use the coaxial cable provided by your cable service provider to connect the cable port on the CMAX6000 to the cable wall outlet or a line splitter. Make sure the coax cable is properly tightened.
- Insert the power adapter to the DC-IN port and plug it to the power outlet.
- Connect the CMAX6000 and your computer by the network cable provided (to minimize activation issues, use wired connection instead of wireless).
It might take 2 to3 minutes to boot up. When the Cable WAN LED lights turn white, the hardware is ready for setup.
NOTES:
Use only the adapter that came with your package. Using other adapters may damage the device.
Specifications:
DC Power adapter | DC Output: +12V with max 3A current; | ||
O perating Temperature | 0~40oC | Storage | 0~70oC |
O perating Humidity | 50~90% | Storage | 20~90% |
Activate your Internet service
To activate the Internet service, you must have:
- Account information from your ISP
- MAC address of your cable modem router
- Model number of your cable modem router (CMAX6000), located on the bottom of the router
- Device serial number (S/N), located on the bottom of the router.
Visit your cable Internet provider’s website an follow the onscreen instructions to activate your Internet service.
Note: If the CMAX6000 still does not connect to the Internet, see the Troubleshooting.
Connect to the CMAX6000’s Wi-Fi network
Use your Wi-Fi device to search for the CMAX6000’s Wi-Fi network name (SSID). The SSID and password are on the product label on the bottom of the CMAX6000.
Note: To protect your network, after activating the Internet service, navigate to http://router.asus.com, enter the default login name “admin” and password “password”, then follow the instruction to change login name and password.
Activation Troubleshooting
- Contact your cable Internet provider by phone,
- When asked, provide the following information:
- If your CMAX6000 is visible to your service provider but you still have no Internet connection, reboot CMAX6000 and check online status again.
- CMAX6000 is not visible to your Internet provider or your Internet provider cannot support troubleshooting:
- Launch web browser and navigate to http://router.asus.co or http://10.0.0.1.
- Enter the default login name “admin” and password “password”.
- Go to Troubleshooting > Feedback, click “Generate” and “Download” to get a feedback file.
- Contact the ASUS Service Center and provide the device information (model name, serial number and MAC address) and the feedback file to the technical support personnel for assistance.