Whirlpool W10644344B Full Console Dishwasher User Manual

User Guide
Dishwasher

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

DANGER You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

• Read all instructions before using the dishwasher.
• Use the dishwasher only for its intended function.
• Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
• When loading items to be washed:
  1) Locate sharp items so that they are not likely to damage the door seal; and
  2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
• Do not touch the heating element during or immediately after use.
• Do not operate the dishwasher unless all enclosure panels are properly in place..
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
• To reduce the risk of injury, do not allow children to play in or on the dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN  GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

GROUNDING INSTRUCTIONS

• For a grounded, cord-connected dishwasher:
  The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a  path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
  WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher;  if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• For a permanently connected dishwasher:
  The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

SAVE THESE INSTRUCTIONS

KEY USAGE TIPS

Filtration system
Your dishwasher has the latest technology in dishwasher filtration. This filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning.
The filter system consists of two parts, an upper filter assembly, and a lower filter.

IMPORTANT: To avoid damage to the dishwasher, do not operate your dishwasher without filters properly installed. Be sure the lower filter is securely in place and the upper filter assembly is locked into place. If the upper assembly turns freely, it is not locked into place.

Filter maintenance
The filters may need to be cleaned when:

• Visible objects or soils are on upper filter assembly.
• Dishes feel gritty to the touch. See “Filtration System” in full User Instructions for complete removal and maintenance schedule.

IMPORTANT: Do not use a wire brush, scouring pad, etc., as they may damage the filters. Rinse the filter under running water until soils are removed.  If you have hard to remove soils or calcium deposits from hard water, a soft brush may be required.

Drying – Rinse aid is essential.
You must use a drying agent such as a rinse aid for good drying performance. Rinse aid along with the Heat Dry option will provide best drying and avoid excessive moisture in the dishwasher interior.

Energy efficiency
Energy efficiency is gained by extending cycle time and reducing the amount of wattage and water used during your dishwasher’s cycle. For exceptional cleaning, cycles are longer due to the soak and pauses. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas.

Press Start/Resume every time you add a dish.

IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), a Start/Resume must be pressed each time.

If Start/Resume is located on top of door: Push door firmly closed within 4 seconds of pressing Start/Resume. If the door is not closed within 4 seconds,  the Start/Resume button LED will flash, an audible tone will be heard, and cycle will not start.

Recommended detergent
The United States and Canada have passed a restriction limiting the amount of phosphorus (phosphates) in household dishwasher detergents. Major manufacturers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these recent changes, it is recommended to use high-quality tablets or packs for convenience and improved performance.

OPERATING YOUR DISHWASHER

Prepare and Load the Dishwasher

IMPORTANT: Remove leftover food, bones, toothpicks, and other hard items from dishes. Remove labels from containers before washing.

• Make sure when the dishwasher door is closed, no items are blocking the detergent dispenser.
• Items should be loaded with soiled surfaces facing down and inward to the spray as shown in the graphics above. This will improve cleaning and drying results. Angle dirtiest dish surface downward, allowing space for water to flow up through rack and between dishes.
• Avoid overlapping items like bowls or plates that may trap food.
• Place plastics, small plates, and glasses in upper rack.
• Wash only items marked “dishwasher safe.”
• To avoid thumping/clattering noises during operation: Load dishes so they do not touch one another. Make sure lightweight load items are secured in racks.
• When loading silverware, always place sharp items pointing down and avoid “nesting” as shown. If your silverware does not fit into the designated slots, flip covers up and mix silverware types to keep them separated.
  
• Use slots in the covers (if provided) and suggested loading patterns to keep your silverware separated for an optimum wash.
  
  NOTE: Silverware basket may vary by model.

Check That All Arms Spin Freely

Add Detergent

• Use automatic dishwasher detergent only. Add powder, liquid, or tablet detergent just before starting a cycle.
• Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.

Premeasured Detergents
Many detergents now come in premeasured forms (gel packs, tablets, or powder packs). These forms are suitable for all hardness and soil levels.  Always place premeasured detergents in the main compartment and close the lid.
Dishwasher detergent tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets or packs will start to reduce or eliminate white film over time. Also, by using a rinse aid, you can minimize the repeat buildup of white film.

Powder and Gels

• The amount of detergent to use depends on:
  How much soil remains on the items – Heavily soiled loads require more detergent.
  The hardness of the water – If you use too little detergent in hard water, dishes won’t be clean. If you use too much in soft water, glassware will etch.
  Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water]
  Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water]
• Depending on your water hardness, fill the Main Wash section of the dispenser as shown. Fill the Pre-Wash section to the level shown, if needed.
  NOTE: Follow instructions on the package when using other dishwasher detergent types.

Add Rinse Aid

• Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The Heat Dry option will not perform as well without rinse aid.
• Rinse aid keeps water from forming droplets that can dry as spots or streaks. It also improves drying by allowing water to drain off of dishes after the final rinse.
  
• To add rinse aid, turn the dispenser cap 1/4 turn to the left, and lift off. Pour rinse aid into the opening until indicator level is at “Full.” Replace  dispenser cap and turn to “Lock.” Make sure the cap is fully locked.

NOTE: For most water conditions, the factory setting will give good results.

• Check water hardness level to ensure no rings or spots on your dishware before adding rinse aid or adjusting the factory setting.
• If you are experiencing poor drying performance, you may want to try a higher setting.

Turn the arrow adjuster inside the dispenser to change the rinse aid setting.

Select a Cycle (cycles vary by model)

Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2¹⁄₂ hours, but can take less or more time to complete depending on selections.

Select Options (options vary by model)

You can customize your cycles by pressing the options desired. If you change your mind, press the option again to turn off the option. Not all options are available for every cycle. If an invalid option is selected for a given cycle, the lights will flash.

Start or Resume a Cycle

NOTE: Run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.

• If the Start/Resume button is located on top of the door, push the door firmly closed within 4 seconds of pressing Start/Resume. If the door is not closed within 4 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and cycle will not start.
  IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), the Start/Resume button must be pressed each time.
• If your Start/Resume button is located in the front of the door: push the door firmly closed. The door latches automatically. Select the wash cycle,  options, and press START/RESUME or press START/RESUME to repeat the same cycle and options as in the previous wash cycle.

CYCLE GUIDE

This information covers several different models. Your dishwasher may not have all of the cycles and options described.

DISHWASHER CARE

Cleaning the Exterior
Clean the exterior of the dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner,  such as affresh® Stainless Steel Cleaner is recommended. Avoid using abrasive cleaning products on the exterior of the dishwasher.

Cleaning and Maintaining the Interior
Many detergents may leave white spots or a white residue on dishware and on the interior of the dishwasher. Over time this residue can become unsightly and could affect dishwasher performance. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue. Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher. Follow package directions.
NOTE: Whirlpool recommends the use of high-quality, premeasured detergent tablets or packs and the use of rinse aid for dishwasher cleaning and daily care.

If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.

To Reduce Risk of Property Damage During Vacation or Extended Time Without Use:

• When you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.
• Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home. Damage from freezing is not covered by the warranty.
• When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.

TROUBLESHOOTING

First, try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit www.whirlpool.com/product_help for recommendations that may help you avoid a service call. In Canada, visit www.whirlpool.com

Contact us by mail with any questions or concerns at the address below:

Please include a daytime phone number in your correspondence.

ACCESSORIES

Whirlpool Corporation also offers a variety of accessories for your dishwasher. In the U.S.A., visit www.whirlpool.com/accessories to order.
In Canada, visit www.whirlpoolparts.ca to order.

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service.  Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

www.whirlpool.com/product_help

Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.ONE YEAR

ONE YEAR LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED  HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations,  high moisture or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,  drywall, etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.