Dell MS5320W Multi-device Wireless Mouse User Guide

Dell Multi-device Wireless Mouse
MS5320W
User’s Guide
Regulatory model: MS5320Wc/RG-1216

Notes, Caution, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2020 Dell Inc. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

What’s in the box

1     Wireless mouse 3 Dongle
2    Documents 4 AA-type battery

Features

Mouse
Top view

1. Left button
2. Right button
3. Scroll wheel
4. Forward button
5. Backward button		 6 Connection-mode lights
• White LED Blinking: The device is not connected to the computer
• LED Lighting Solid White: The device is connected to the computer
• Amber LED Blinking: The device battery is low
7 Connection-mode button
8 PPID label

Mouse
Bottom view

1 Optical sensor 2 Power switch

Setting up your wireless mouse

Installing the battery

  1. Locate the slot on the side of the mouse cover. Using your fingertip, pry open the cover.
  2. Remove the USB dongle from its compartment.
  3. Install the AA battery into the battery compartment.
  4. Replace the mouse cover.
  5. Slide the power switch down to turn on the mouse.

NOTE: Ensure that the distance between your computer and mouse is within ten meters.

Pairing your wireless mouse

Your Dell wireless mouse can be paired with devices using USB and Bluetooth.
You can pair and switch between a laptop, desktop, and a compatible mobile device.

Pairing with a USB dongle
NOTE: You can connect a device to your wireless mouse using the Dell Universal pairing.

  1. Install the Dell Universal USB dongle to the USB port on your computer.
    NOTE: The RF device is pre-paired in the factory.
  2. The connection-mode light (1 ) on the mouse turns on to indicate the Dell Universal pairing, and then turns off.
  3. The mouse is paired with your USB device.

Pairing your mouse using Bluetooth
You can connect up to two devices with your wireless mouse using Bluetooth.

  1. Press the connection-mode button twice on your mouse (within 3 seconds) until the connection-mode light (2 ) turns on indicating that the second-Bluetooth connection is selected.
  2. The connection-mode light (2 ) blinks for 3 minutes, indicating your mouse is in the pairing mode.
  3. Pair your mouse with your Bluetooth-enabled computer.
    a. In Windows Search, type Bluetooth.
    b. Click Bluetooth and other devices settings. The Settings window appears.
    c. Click Bluetooth & other devices. Ensure that the Bluetooth is turned on.
    d. From the list of devices, click Dell Mouse.
    NOTE:     If Mouse MS5320W is not listed, ensure that the pairing mode is enabled on the mouse.
  4. Confirm that the pairing process on both mouse and device.
    The second-Bluetooth connection light turns solid white for 3 seconds to confirm the connection is established, and then turns off. After the mouse and a device are paired, they connect automatically when Bluetooth is enabled and they are within the Bluetooth range.

Pairing device three using Bluetooth
NOTE: You can connect a third device to your wireless mouse using Bluetooth.

  1. Press the connection-mode button twice on your mouse (within 3 seconds) until the connection-mode light ( 3) turns on indicating that the third-Bluetooth connection is selected.
  2. The third-Bluetooth connection light (3 ) starts blinking to confirm the pairing mode is enabled.
  3. Pair your mouse with your Bluetooth-enabled computer.
    a. In Windows Search, type Bluetooth.
    b. Click Bluetooth and other devices settings. The Settings window appears.
    c. Click Bluetooth & other devices. Ensure that the Bluetooth is turned on.
    d. From the list of devices, click Dell Mouse.

NOTE: If Mouse MS5320W is not listed, ensure that the pairing mode is enabled on the mouse.
The third-Bluetooth connection light turns solid white for 3 seconds to confirm the connection is established then dims off. After the mouse and a device are paired, they connect automatically when Bluetooth is enabled and they are within the Bluetooth range.

Specifications

General

Mouse model number MS5320W
Connection type 2.4 GHz Wireless & Bluetooth dual-mode technology
Supported operating systems
(2.4 GHz)		 • Windows 10/8/7/XP
• Server 2008/Server 2012
• Linux 6.x, Ubuntu, Free DOS
• Chrome and Android
• MAC OS
Supported operating systems
(Bluetooth)		 • Windows 10/8
• Chrome and Android
• MAC OS

Electrical

Operating voltage   0.9 V – 1.6 V
Battery required   One AA alkaline
Radio transmission   Bi-directional communication
Battery required Range   Up to 10 m

Physical characteristics

Weight (without battery)  84 g
Dimensions:
• Length 114.50 mm (4.51 in.)
• Width 69.70 mm (2.74 in.)
• Height 41.60 mm (1.64 in.)

Environmental

Temperature
• Operating 0°C to 40°C (32°F to 104°F)
• Storage -40°C to 65°C (-40°F to 149°F)
Storage humidity 95% maximum relative humidity;
non-condensing

Troubleshooting

Problems Possible causes Possible solutions
Unable to use the mouse The white LED indicator at top of  the mouse  does not light up  when the mouse is  turned on 1. Check if the battery is inserted correctly. Battery “+” and “-“ ends should follow those indicated on the battery compartment label.
2. Check the battery level.
• If the mouse uses a rechargeable battery, ensure that the battery is fully charged.
• If the battery is exhausted, replace it with a new one.
3. Turn the mouse off, and then turn it on again. Check if the battery status light is flashing amber,  indicating that the battery power is low. If the battery is fully depleted, the batteryatus light will not turn on.
4. Ensure that the USB dongle is directly connected to your computer. Avoid using the port replicators, USB hubs, and so on.
5. Change the USB port. Insert the USB dongle into another USB port on your computer.
Problems Possible causes Possible solutions
Unable to pair
the mouse to the computer  using Bluetooth		 The Bluetooth icon on the computer  does not light up  when connecting
the mouse to the
computer.		 1. Check the battery level.
• If the mouse uses a rechargeable battery, ensure that the battery is fully charged.
• If the battery is exhausted, replace it with a new one.
2. Turn the mouse off, and then turn it on again. Check if the battery status light is flashing amber, indicating that the battery power is low. If the battery is fully depleted, the battery- status light will not turn on.
3. Restart your computer.
4. Check the operating system is Windows 10/Windows 8/Chrome/Android.
5. Ensure that the mouse is set to Bluetooth Low Energy (BLE) mode in your computer. For more information, see the documentation that came with your computer.
6. Turn off then on, and then turn on the Bluetooth. Low Energy (BLE) mode in your computer. For more information, see the documentation that came with your computer.
Problems Possible causes Possible solutions
Mouse pointer
does not move		 The mouse pointer is not responding 1. Check the battery level.
• If the mouse uses a rechargeable battery, ensure that the battery is fully charged.
• If the battery is exhausted, replace it with a new one.
Left/right buttons
does not work		 No response when the left or right  mouse button is pressed 2. Turn the mouse off, and then turn it on. Check if the battery-status light is flashing amber ten times, indicating that the battery power is low. If the battery is fully depleted, the battery-status light will not turn on.
3. Restart your computer.
Problems Possible causes Possible solutions
Unable to pair the mouse  with the computer The wireless pairing error message is  received while pairing the mouse  with the computer 1. Check the battery level.
• If the mouse uses a rechargeable battery, ensure that the battery is fully charged.
• If the battery is exhausted, replace it with a new one.
Unable to pair the mouse  with the computer The wireless pairing error message is  received while pairing the mouse  with the computer 2. Turn the mouse off, and then turn it on again. Check if the battery-status light is flashing amber ten times, indicating that the battery power is low. If the battery is fully depleted, the battery status light will not turn on.
3. Restart your computer.
Wireless connection is  lost Previously paired mouse no longer  works on the computer 1. Ensure that the USB dongle is connected directly to your computer. Avoid using the port replicators, USB hubs, and so on.
2. Change the USB port. Insert the USB dongle into another USB port on your computer.

Statutory information

Warranty

Limited warranty and return policies
Dell-branded products carry a one-year limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty.

For U.S. customers:
This purchase and your use of this product are subject to Dell’s end-user agreement, which you can find at Dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern, and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer), and Dell’s end-user contract terms.
Dell may also provide an additional hardware warranty—full details of the Dell end user contract and warranty terms can be found by going to Dell.com, selecting your country from the list at the bottom of the “home” page, and then clicking the “terms and conditions” link for the end user terms or the “support” link for the warranty terms.

For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer), and Dell’s warranty terms. Dell may also provide an additional hardware warranty—full details of Dell’s warranty terms can be found by going to Dell.com, selecting your country from the list at the bottom of the “home” page, and then clicking the “terms and conditions” link or the “support” link for the warranty terms.